Stang Plumbing & Heating
3rd year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Stang Plumbing & Heating has received 4.7 out of 5 stars based on 146 customer surveys conducted through GuildQuality.
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3rd year as a Best Pick Call
"For 65 years, Stang Plumbing & Heating has provided homeowners with top-notch, quality service and fair pricing. Our friendly staff continues to delight every homeowner we meet. We love what we do, and we do what we say."

Jon Hershberger | Vice President
Company Information
Services Offered
Stang Plumbing & Heating specializes in plumbing repairs, installations, and maintenance. The company performs work on water heaters, toilets, faucets, sinks, pipes, boilers, sewer lines, septic tanks, hydronic radiant heating systems, and ejector pumps. Stang also provides drain cleaning, water treatment, and well pump services.
Warranty
Warranties vary by product and installation, ranging from 30 days to 10 years.
Company History
The locally owned company has served the community for 65 years.
Employee Information
Employees wear uniforms, drive marked vehicles, and undergo background checks and drug testing.
Additional Information
Stang Plumbing & Heating sells and services most brands of plumbing equipment, including American Standard, Moen, Grohe, and KOHLER.
Areas Served
Bethesda, Chevy Chase, Gaithersburg, Germantown, Montgomery Village, Potomac, Rockville, Silver Spring, Columbia, Elkridge, Ellicott City, Laurel
Address
7845 Airpark Road Suite F
Gaithersburg, MD 20879
Hours
Mon
8:00 am - 4:30 pm
Tue
8:00 am - 4:30 pm
Wed
8:00 am - 4:30 pm
Thu
8:00 am - 4:30 pm
Fri
8:00 am - 4:30 pm
Sat
Closed
Sun
Closed
Licenses
#61353, WSSC 71981

Compiled Score:

Stang Plumbing & Heating has received 4.7 out of 5 stars based on 146 customer surveys conducted through GuildQuality.
5
120
4
17
3
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2
4
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Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
09/24/2019

“I am satisfied with all areas that they worked on.”

Review by
08/23/2019

“All but pricing.”

Review by
08/23/2019

“The people that came to my house were fantastic.”

Review by
08/23/2019

“They did not meet my expectations.”

Review by
07/24/2019

No review comments provided

Review by
07/23/2019

No review comments provided

Review by
07/23/2019

“I would like to recognize whoever came to my house because he was outstanding and personable. Unfortunately, I don't recall his name.”

Review by
07/23/2019

“I would like to recognize the owner for his exceptional service.”

Review by
07/23/2019

“Stang Plumbing met/exceeded my expectations in regards to giving me extra information on using the new plumbing features.”

Review by
07/22/2019

“I don't remember the gentleman's name that came out. The person that did our work did an outstanding job. We'll be using them again.”

Review by
06/12/2019

No review comments provided

Review by
06/12/2019

“I?m so sorry I don?t remember his name, but the plumber who came twice-once for the estimate and again for the installation had super customer service skills! Very friendly as well as technically knowledgeable!”

Review by
06/06/2019

No review comments provided

Review by
06/06/2019

“Rob and Pete”

Review by
06/05/2019

No review comments provided

Review by
06/05/2019

No review comments provided

Review by
06/05/2019

No review comments provided

Review by
06/05/2019

No review comments provided

Review by
06/05/2019

“Stang was very responsive to our concerns and got a technician to our home very quickly. This is so important when one has a plumbing issue.”

Review by
06/05/2019

No review comments provided

Review by
06/05/2019

“We have used Stang for decades. We trust them implicitly to get here when we need them and to do the right thing when they get here. We trust them to not push useless products or services on us. We also trust them to do work for us when we are not home, including when we are out of the country. They are not inexpensive, but we have decided over the years that they are worth the premium we pay.”

Review by
06/03/2019

“Stang plumbing is very professional in every aspect. The office staff are friendly and responsive to your needs and concerns. The technicians are courteous, considerate, and skilled. Their recommendations are in your best interest and not just to sell you something. Using Stang Plumbing for all your plumbing needs is a good value and will give you peace of mind.”

Review by
06/03/2019

No review comments provided

Review by
06/03/2019

No review comments provided

Review by
06/03/2019

No review comments provided

Review by
06/03/2019

“I would like to recognize the plumber. He was a good guy.”

Review by
06/01/2019

“Becky was EXTREMELY helpful in scheduling the replacement of my water heater. Rob & Randy did an excellent job with the installation, especially since the working conditions were difficult. My utility closet is out on my balcony & the weather that day was extremely cold with driving rain. Also, Rob was able to make the lever I have to change the position of several times a year SO MUCH EASIER for me to do, which I GREATLY APPRECIATE!”

Review by
05/31/2019

“We are very happy with the work done by Justin, who has been to our home several times over the past years to resolve plumbing issues.”

Review by
05/31/2019

“Love the great service, especially with Louis”

Review by
05/31/2019

“Great problem solving when the disposal I provided needed mods to the electrical supply to work with my set up.”

Review by
05/31/2019

“Rob has done work several times. Always does an excellent job and fully explains what he's doing and why.”

Review by
05/31/2019

No review comments provided

Review by
05/31/2019

No review comments provided

Review by
06/07/2018

“Highly qualified staff. Arrive on time or keep us informed of any delays. Nice guys, professional. Clean up after themselves.”

Review by
06/07/2018

“technician Louis Bingham is always professional, polite and explains what needs to be done.”

Review by
06/07/2018

No review comments provided

Review by
06/06/2018

No review comments provided

Review by
06/06/2018

No review comments provided

Review by
06/06/2018

“They met or exceeded my expectations by coming way before time, resolving the water issue for us, and recommending a restoration company. I was able to get them to come the next day.”

Review by
06/06/2018

No review comments provided

Review by
06/05/2018

“I was satisfied with everything. The person who came to address the problems as well as the plumber who came to fix my issues.”

Review by
06/04/2018

“It was a rainy day and they had to go in and out. They put plastic thing on their feet to keep from tamping mud and moisture in and out. I appreciated that.”

Review by
06/04/2018

“Lewis was great!”

Review by
06/04/2018

No review comments provided

Review by
06/04/2018

No review comments provided

Review by
06/04/2018

No review comments provided

Review by
06/04/2018

“The installer did a very good job. He gave good information. He kept me informed impressed with work.”

Review by
06/04/2018

“Stang Plumbing met my expectations because he did what I wanted him to do, without any problems.”

Review by
06/04/2018

“Stang Plumbing exceeded my expectations in the way they taught me about how pipes and sewers absorb junk over years.”

Review by
06/04/2018

“I was most satisfied that they were able to remove the snake that was stuck in my drain.”

Review by
06/03/2018

“Very friendly and helpful; always willing to do what they can do to help fix an issue as quickly as possible”

Review by
06/02/2018

No review comments provided

Review by
06/01/2018

No review comments provided

Review by
06/01/2018

No review comments provided

Review by
06/01/2018

“I have used them for years and they have never let me down.”

Review by
06/01/2018

“Stang has taken care of three of the properties and they have given me excellent service on all of them.”

Review by
06/01/2018

“All who have ben called upon to help us, from Becky in the office to her fiance? (name escapes me) and others in the field.”

Review by
06/01/2018

“Great service on a timely schedule.”

Review by
06/01/2018

No review comments provided

Review by
06/01/2018

No review comments provided

Review by
06/01/2018

No review comments provided

Review by
10/03/2017

“Basically, they found my problem. They found the leak and explained how it happened. They explained what happened. They did a pipe repair for me. They did fine. They did great.”

Review by
09/26/2017

“They're good. They're very responsive, and they’ve done a lot of work in the house. They follow up on their work. They've been good. I would call my experience with them an A.”

Review by
09/26/2017

“They were responsive and came out to fix our issues in a timely manner. They were really polite when they were in our home. I’d rate my overall experience as A.”

Review by
09/26/2017

“It was good—done in a timely manner, and for the quality of work. They replaced a toilet. I would grade them an A. I recommend Stang to other people; they did an excellent job.”

Review by
09/26/2017

“They were reliable. They were courteous, and they did a very good job. They were working on my toilet. They are definitely an A company.”

Review by
09/26/2017

“I had no complaints overall. They did plumbing for me; gas pipes. I'd give them an A. I wasn't at home; somebody else received them.”

Review by
09/26/2017

“They were very good. Their service was quick, and they did everything properly. We were very happy with them. I'd give them an A.”

Review by
09/26/2017

“They have done here. They're prompt, they're honest, and they don’t overcharge. They did plumbing for me. I'd give them an A.”

Review by
09/26/2017

“I've used them over the years, and my experience is always positive. I have no complaints.”

Review by
09/26/2017

“They're always timely, professional, not expensive. It was plumbing. I'd give them an A.”

Review by
09/26/2017

“They're excellent. They come right away when I needed them. I was out of town one time, and I had a gas leak on my water heater. It was because of another company that had put in the water heater and didn't put it in right. And I would say they probably saved my pets' lives and my house sitter's life—Stang Plumbing did. I'll never forget it, as long as I live. It was very, hugely putting out carbon monoxide, and the gas would not start—it wouldn't start. What's happening is because it was installed incorrectly. In that regard, it was enormous, and there's been several plumbing situations since then that they have done a superb job on; plumbing and heating situations that they really have done a superb job for. Once they saved everybody's lives, I said, 'OK; that's it. You're it for life.' Superb—A+ on everything.”

Review by
09/26/2017

“They actually had to do our A/C in our basement; we thought it was leaking, so we called the A/C company, and they came out, and they said it was actually a backed up line out of the basement that the A/C was supposed to drip into. And they said we had to call a plumber. We called Stang Plumbing, and they came out, and they just had to like snake that whole line, that kind of thing. They did it really quickly, and they did a good job. I have no complaints. I'd say they're an A. I'm just horrendous at even recommending people, so I'd give them a ten; maybe an eight or a nine.”

Review by
09/26/2017

“The way they did the work, how cleanly they did the work, and the price made it a positive experience; they were all good. A+—very polite and helpful. They were right on time. They made a little mess doing it and cleaned it all up before they left. It was complicated plumbing; I had to replace pieces of pipes that had multiple joints and everything, and they did it efficiently as well.”

Review by
09/26/2017

“They were very good. They were excellent; we use them all the time, and we highly recommend them. We never have any complaints from them. We switched from another firm to them and thought they were great. I can't remember the name of the other firm, but they weren't that great. Stang—they've come on time, and they have somebody that can come that day.”

Review by
09/26/2017

“It was fine. Came promptly, went right to work, and they took some time to find the problem—which isn't their fault, but they did find it, and they corrected the problem. And they found something that needed to be done, and they did that also. I'd say A, I'd use them again.”

Review by
09/26/2017

“I have no complaints. They did plumbing for me.”

Review by
09/26/2017

“If I have a problem, I call Stang. Their service is great. I'd rate them as an A.”

Review by
09/26/2017

“Stang just does a good job. They did hot water heater repair. I'd give them an A.”

Review by
09/26/2017

“They did multiple types of plumbing for me. I have no complaints at all.”

Review by
09/13/2017

“They seemed honest. They fixed a pipe. I would grade them an A.”

Review by
09/13/2017

“They put in a great faucet here in our kitchen sink and on a shower. These cases, what I installed was really top of the line plumbing that had to be bought from special suppliers, so I think Stang is really good. I'd say A+. It was perfect.”

Review by
09/13/2017

“They just got right on it and got it done. I am a repeat customer. Any time I needed them, they came. They put in a new water heater, a very expensive one. I'd give them A+ for the total experience. I would definitely recommend them.”

Review by
09/13/2017

“This is the second time I had them fix something; both times it was perfect, efficient and on time. This time it was a leaky pipe in the basement. I would grade them an A+. They were the third plumber we got; the first two did not find the leak. I absolutely would recommend Stang Plumbing.”

Review by
09/13/2017

“They were very nice. They did a good job. They were very expensive but I think all plumbers are expensive.”

Review by
09/13/2017

“Everything was great. They were efficient, polite, and everything. No problems at all. Knew what they were doing. They're a B.”

Review by
09/13/2017

“There were some good things and some bad things. So, we had a toilet we had clogged in a house that we had just bought. They did unclog the toilet, but in the process, the scratched up the bowl badly, and the guy said he would be able to come back out to fix that, so that the paint was replaced in the bowl. And I've called them two or three times and left messages with no response. I'd give them a C-. They got the clog done and it hasn't come back, but they messed up the bowl in the process. If they want to call me back and make right what they intend to do, I would increase that grade.”

Review by
09/13/2017

“This time, I did not have a positive experience. I found that I was overcharged. The previous time, I had a very positive experience. They were recommended by a neighbor. The first time they came, the guy was really good, he knew what he was doing, and I was charged a fair rate. This time I didn't feel that way; I felt that I had been overcharged. I had a lot of the part that I already had, but they were replacements—guarantees or whatever—but I found that he was, he took a very, very long time for no good reason. He should've been much quicker. It was simple things he was doing, and I felt I was overcharged. I can't really—it's a packaged deal—he was pleasant enough; I guess he did what he had to do. It's hard to answer, because it's a packaged deal, and when you’re getting a service done, the price plays a big role. Price-wise I would say, ‘D’. I wasn't too happy. I didn't say anything, but I wasn't too happy—and I don't know if I'd use them again, have those guys come back. Quality of work seemed to be fine, but slow. The people I was talking to on the phone, they were great. Punctuality—I can't remember; I guess it was OK, but they took long. Cleanliness seemed to be fine. It was a simple job he was doing, swapping out stuff; I guess he was OK. Slow, I thought he was wasting time. The first time, the guy who came really was great; he was nice, he didn't overcharge, and he did his work efficiently. After this last guy came, I probably would not recommend them.”

Review by
09/13/2017

“Stang incorrectly diagnosed the problem and cost me a couple of thousand dollars more than if they had diagnosed it correctly. They were doing plumbing for me.”

Review by
08/31/2016

“I bought a new house and there was a lot of work needed. I think it was some clogged lines and piping. They did OK, and I have no complaints. It wasn't perfect, but it was very good.”

Review by
08/31/2016

“They fixed the problem, and they actually saved me a lot more money than I thought I would. It wasn't a big problem, and they didn't try to sell me something I didn't need. They repaired my water heater. I give them an A.”

Review by
08/31/2016

“I had a good experience with them. I believe they came to fix a flooding problem in my basement.”

Review by
08/31/2016

“They sent a plumber to take care of my issue. I have an 18-year-old home with a bathroom shower. I got cold water out of both valves because the hot water valve had frozen up; since we hadn't used it in ten years or so. We wanted to get hot water in the shower, so we asked the plumber to change the valve, which he did. They get an A.”

Review by
08/31/2016

“They got the job done. They were here fixing a damaged pipe in the kitchen. I give them an A. They had to improvise a bit, but they got everything done on time, and it was good. Their quality of work was good, but there were some things I was not totally happy about. But it's hard to fault them, given the circumstances. Their customer service was good. There was certainly no problem with punctuality during the four times they came out. I've already recommended them twice.”

Review by
08/31/2016

“Stang got me a regulator that I couldn't find anywhere else. I give them an A-. The quality of work was fine, because nothing broke. So I'm very happy with that. They came when they said they were going to. They're plumbers; I wouldn't want them to be, but they were so clean. They did not get the house dirty. I guess the expertise was fine. They did everything they said they were going to do, and they were in and out quickly. I would recommend them.”

Review by
08/31/2016

“I had a water heater problem. I felt that the technician was very up front, that he was honest, and that he wasn't out to sell me random things. We were having a problem with our water heater. He came in, took a look, did some testing, and explained very carefully what was going on and what to do about it. I give them an A.”

Review by
08/31/2016

“The plumbing technician was a young man, and he was very informative and very good at what he was doing. You got the feeling that he was trying to find the best solution for us for the lowest possible price. He was installing a water filtration device. They get an A+.”

Review by
08/31/2016

“They replaced a faucet for us. They came because we were having problems with the faucet and we realized we needed a new faucet. He had a couple in the truck that we could choose from, which we did, and he replaced it immediately. I give them an A.”

Review by
08/31/2016

“They were good. They were on time, and they were very reasonable and pleasant to deal with. The guys were nice, did their job, and they did it in good time. They installed a toilet. I give them an A. I wouldn't have any trouble recommending them.”

Review by
08/31/2016

“They were efficient and got the job done. They deserve an A+.”

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