Prime Plumbing - Plumbers Reviews in Maryland

Prime Plumbing

1st year as a Best Pick

certified company

Verified License(s)

Verified General Liability Ins.

Verified Workers' Comp

Best Pick Guaranteed

Compiled Score:

Prime Plumbing has received 4.7 out of 5 stars based on 48 customer surveys conducted through Our Research Partners.

How are scores calculated?

"Prime Plumbing is committed to being the local plumber everyone can trust and rely on. We're willing and able to work on all plumbing systems, big or small, and always committed to delivering excellent customer service. Prime Plumbing will continue to do what is right for the customer, no matter what."

Tom Shrum | Owner

Company Information

Services Offered

Prime Plumbing offers plumbing services, including water, sewer, and gas piping; water heater, boiler, faucet, and fixture repair; and well-water testing and treatment options. The company has an in-house excavation department that offers trenchless sewer and water service repair and replacement.

Minimum Job

Some services require a $49 dispatch fee, which is waived for same-day completion of work.

Warranty

Prime Plumbing offers a standard one-year parts-and-labor warranty with some exclusions, as well as a lifetime warranty on full sanitary sewer service replacements.

Company History

The local company was founded in 2012 by Tom Shrum.

Employee Information

Employees wear uniforms and shoe covers, drive marked vehicles, and undergo background checks and drug testing.

Areas Served

Columbia, Elkridge, Ellicott City, Laurel, Annapolis, Crofton, Glen Burnie, Odenton, Pasadena, Severn, Severna Park

Address

7617 Baltimore Annapolis Boulevard
Glen Burnie, MD 21060

Hours

Mon

7:00 am - 5:00 pm

Tue

7:00 am - 5:00 pm

Wed

7:00 am - 5:00 pm

Thu

7:00 am - 5:00 pm

Fri

7:00 am - 5:00 pm

Sat

7:00 am - 3:00 pm

Sun

Closed

Licenses

#76114

Compiled Score:

Prime Plumbing has received 4.7 out of 5 stars based on 48 customer surveys conducted through Our Research Partners.

How are scores calculated?

FEATURED REVIEWS

Review by Amanda D. | Glen Burnie, MD

08/19/2021

“QUICK which was extremely important in all THREE of the projects Prime Plumbing has completed for me.”

Review by John M. | Glen Burnie, MD

08/02/2021

“The service was good. I thought it was a little high, but we were in a mercy situation with availability. The quality of service was great though!”

Review by Terry J. | Baltimore, MD

07/22/2021

“They were 5 star all the way. They were reasonable. We love the guy that came out. He was courteous. Not many have a great plumbing experience but we had a pleasant experience. I have nothing but good to say about Prime Plumbing LLC. I would recommend them to anyone.”

Review by Amber J. | Glen Burnie, MD

07/22/2021

“The customer service was fantastic.The plumber was thorough and explained things to my understanding prior to the job. They kept me updated. He left a clean and professional space.”

Review by Annie C. | Baltimore, MD

07/22/2021

“I was very pleased and did not have any problems. He came in and did what he needed to do and I am very pleased with the service.”

Clear Filters

HOMEOWNER REVIEWS

Review by Kressa T. | Severn, MD

09/22/2021

No review comments provided

Review by Glen Burnie, MD Homeowner

09/14/2021

No review comments provided

Review by Glen Burnie, MD Homeowner

09/14/2021

No review comments provided

Review by Hanover, MD Homeowner

09/14/2021

“They are very reliable!”

Review by Warren C. | Baltimore, MD

09/11/2021

No review comments provided

Review by Jeffrey P. | Baltimore, MD

08/29/2021

“We received an accurate quote on the work to be performed, which was completed on-time and within the promised time frame.”

Review by Jessica M. | Lutherville-Timonium, MD

08/24/2021

“Prime Plumbing has performed multiple jobs for us. They’re prompt, courteous, and competent. They do exceptional work and are reasonably priced. I highly recommend Prime Plumbing!”

Review by Amanda D. | Glen Burnie, MD

08/19/2021

“QUICK which was extremely important in all THREE of the projects Prime Plumbing has completed for me.”

Review by Baltimore, MD Homeowner

08/03/2021

No review comments provided

Review by Hellen W. | Baltimore, MD

08/02/2021

No review comments provided

Review by Stephanie W. | Baltimore, MD

08/02/2021

No review comments provided

Review by John M. | Glen Burnie, MD

08/02/2021

“The service was good. I thought it was a little high, but we were in a mercy situation with availability. The quality of service was great though!”

Review by Annapolis, MD Homeowner

08/02/2021

“They were clean, efficient, on time, and very professional.”

Review by Steven S. | Westminster, MD

08/02/2021

“They did a great job.”

Review by Layla A. | Pasadena, MD

08/02/2021

No review comments provided

Review by Felix V. | Bowie, MD

08/01/2021

No review comments provided

Review by Dianne M. | Owings Mills, MD

08/01/2021

No review comments provided

Review by Bruce C. | Baltimore, MD

07/27/2021

“I would recommend!”

Review by Norma P. | Glen Burnie, MD

07/25/2021

No review comments provided

Review by Baltimore, MD Homeowner

07/23/2021

No review comments provided

Review by Sykesville, MD Homeowner

07/22/2021

No review comments provided

Review by Robert L. | Glen Burnie, MD

07/22/2021

No review comments provided

Review by Brayton B. | Odenton, MD

07/22/2021

No review comments provided

Review by Bowie, MD Homeowner

07/22/2021

No review comments provided

Review by James G. | Essex, MD

07/22/2021

No review comments provided

Review by Mike W. | Glen Burnie, MD

07/22/2021

No review comments provided

Review by Lutherville-Timonium, MD Homeowner

07/22/2021

No review comments provided

Review by Glen Burnie, MD Homeowner

07/22/2021

No review comments provided

Review by Edward M. | Bowie, MD

07/22/2021

No review comments provided

Review by Terry J. | Baltimore, MD

07/22/2021

Review by Amber J. | Glen Burnie, MD

07/22/2021

“The customer service was fantastic.The plumber was thorough and explained things to my understanding prior to the job. They kept me updated. He left a clean and professional space.”

Review by Annie C. | Baltimore, MD

07/22/2021

“I was very pleased and did not have any problems. He came in and did what he needed to do and I am very pleased with the service.”

Review by Sarah S. | Baltimore, MD

07/22/2021

“They were very quick. I called them and they were able to come in within 24 hours. They fixed the problem very quickly and they were very respectful.”

Review by Sheree S. | Dundalk, MD

07/22/2021

“My representative form Prime Plumbing LLC was very informative and did a professional job. They were timely and it was done quickly.”

Review by Dean B. | Pasadena, MD

07/22/2021

“Prime Plumbing has always been professional, timely and affordable.”

Review by Clarksville, MD Homeowner

07/22/2021

“The installation process was very very professional.”

Review by Severna Park, MD Homeowner

07/22/2021

No review comments provided

Review by Sarah K. | Glen Burnie, MD

07/22/2021

“My husband is the one who dealt with them, but they had to come back out a second time, because they didn't fix the problem the first time.”

Review by Joe A. | Pasadena, MD

07/21/2021

“Everything they did was fine!”

Review by Baltimore, MD Homeowner

07/21/2021

“We were very pleased with the Prime Plumbing professionals who fixed three toilets first time; we called to get two more toilets done.”

Review by Halethorpe, MD Homeowner

07/20/2021

“The gentleman Prime Plumbing sent was WONDERFUL! He did an awesome job on the install and took extra time to teach me things about my plumbing and the water in my house. I could not have asked for better service!”

Review by Cathy R. | Chestnut Hill Cove, MD

07/20/2021

“The gentleman was very professional and took his time and explained all my options.”

Review by Carl R. | Baltimore, MD

07/20/2021

No review comments provided

Review by Mike H. | Edgewater, MD

07/20/2021

No review comments provided

Review by Willam B. | Lutherville-Timonium, MD

07/20/2021

No review comments provided

Review by Carolyn R. | Baltimore, MD

07/20/2021

No review comments provided

Review by Rich S. | Glen Burnie, MD

07/20/2021

No review comments provided

Review by Lutherville-Timonium, MD Homeowner

07/20/2021

No review comments provided