-
Find a companyAbout usMetro Areas We Serve
-
AreaSet
FEATURED REVIEWS
“Whoever is on our account, he has been out to our two times, he was phenomenal.”
“I have used the whole company at one time or another. They are all wonderful.”
“They were extremely courteous, professional, and seemed to be knowledgeable.”
“They are excellent. They are always excellent. They come when they say they're going to come. They're always polite. They do a wonderful job. They never leave a mess. I mean they are the absolute best. I'd give them an A+.”
“They were able to help me with my plumbing project. I haven't had time to research. I finally got out the owner’s manual on a couple of things. I thought the prices were a little high on a couple of things. I didn't come back to the computer, while they were here, to research any of that. I went ahead and let them do it. I wish I had priced a little bit of it first. They replaced the commode and a faucet, which is probably my main thing of contingent. I don't think it costs seven hundred dollars for a faucet. I really think that was, maybe even, double. I am going to check on it, just for my own peace of mind. It's done. They were very nice, extremely nice. That includes the workers and the customer service. They were all very nice. They also replaced the garbage disposal. They said the piping underneath the sink had probably been installed wrong when the house was built back in the late eighties. I don't know how that happened. They fixed that. They charge you a service call. They charge you to come back. I wish I had taken a few minutes to run to the computer. I wouldn't say they rushed me, but I felt like it was a little pricey. They've come back twice to adjust the commode. They responded quickly to the service call. I would probably use them again, if a different project came up. I think, in all fairness, they are probably an A. With the work that had to be done under the sink, for the piping, they had to come. I had to call a few times to make sure they were going to come do it, because they had to go in through the outside of the house through the brick. I know he had to coordinate with a brick person. I had to call back two or three times over a month period. However, when they did come, they were very courteous and seemed to do a good job.”
“Service costs are standardized and predetermined, not made up as they go along,”
“Metro-Flow Plumbing was able to work my emergency in the same day I called. They fixed the problem quickly and did a great job.”
“Their punctuality met my expectations.”
No review comments provided
“The company was courteous but the plumber did a terrible job. I would not recommend Metro-Flow Plumbing.”
No review comments provided
“They are very considerate, respectful, and they explain everything they are doing at every step of the process. They provide a reliable price and multiple options to consider. I think they are great.”
“Used them for every serious plumbing issue we've had. This time I had them install a new dishwasher. They were able to adapt to the previous owners' DIY mess and still get the job done quickly.”
“The quality of work, knowledge, and professionalism was good.”
No review comments provided
“They're a reputable company and always give fair estimates.”
“We were very pleased with the work on the first plumbing job they did for us, which was a large job to replace the entire plumbing system under our house.”
No review comments provided
“Overall customer service experience.”
“I have used Metro Flow over 15 years and find they are responsive, and a great work ethic”
No review comments provided
“I was satisfied with the service and communication.”
“Daryl Miller and I always love when I call the office and Susan enters.”
“The person sent to address the problem was knowledgeable and helpful throughout the process - I appreciated the quality of work done.”
“Darrel Miller”
No review comments provided
“I have never had an employee that wasn't excellent. I really miss Daryl.”
No review comments provided
“Yes, the gentleman that serviced our problem”
No review comments provided
“The plumbers coming to my home are all excellent. However, there is one person above all who provides exceptional service and that is Susan. She is cheerful, a great listener, and always provides excellent feedback to questions or refers one to the correct person to respond to the questions. She represents the company in a most positive manner and is concerned about each plumbing problem the client has.”
No review comments provided
“Metro-Flow Plumbing, Inc. was prompt in identifying the problem and also very prompt in correcting the problem!”
“Metro-Flow Plumbing exceeded my expectations because they helped with my situation with the job and what I can afford.”
“Jason did a good job.”
“I would like to recognize both of the guys that came out, they were exceptional.”
“One guy doing drains along with the plumber both were really good; I just don't remember names.”
“I paid a $100.00 trip charge for a very simple plumbing repair. I was quoted $400.00 to fix it. Another plumbing company came out and fixed for $150.00. Alos, they do not refund service call fee, I would not recommend them.”
No review comments provided
“RJ and Daryl have always been professional, knowledgeable and respectful!”
“Chuy, RJ”
No review comments provided
“Very knowledgible and very clean!. Love the crew they sent. Have recommended already! They are THE BEST!!.”
“I would like to recognize Rowdy for a fantastic job.”
“They are good plumbers.”
No review comments provided
No review comments provided
“They seem pretty expensive for the work that was done”
“They are the same three guys who come out here, and they are equally exceptional people to work with!”
“They exceeded my expectations with their professionalism.”
“It didn't take long.”
“They exceeded my expectations because they showed me future problems and then fixed them.”
“I would recognize all of the guys that did the work for exceptional service. Should I have another problem, I wouldn't hesitate to call them.”
No review comments provided
“I was most satisfied that the pricing was upfront and they stuck to it.”
“I'd like to recognize the young lady who originally took my call. She was fabulous! She went so far above and beyond. She called the city for me. They were the only plumbing company in the metroplex who could get out on that day. She called me 3-4 times during the day just to tell me where they were in the process.”
“They met/exceeded my expectations with their friendliness and honesty.”
“I was most satisfied with the plumbers. They were very pleasant to have in my house.”
“Whoever is on our account, he has been out to our two times, he was phenomenal.”
“I was most satisfied with the overall customer service.”
No review comments provided
“I would like to recognize both Jesus and Storm.”
“They met my expectations by doing what they said they would do on time.”
“I feel they were very expensive.”
“It is the most overpriced plumbing service I have seen in the 56 years I have been on the planet.”
“The first crew that came out to fix a serious problem did not do a good job of cleaning up after themselves, they left it unfinished. I had to call them back, they came back out and fixed the problem.”
“I was most satisfied that the job was completed quickly and correctly.”
No review comments provided
“I was satisfied with everything.”
“I was satisfied that they were prompt with good communication. They also adhered to the schedule.”
“Their communication skills were very good.”
No review comments provided
“I have used the whole company at one time or another. They are all wonderful.”
“I was satisfied with the overall process.”
“Metro-Flow Plumbing exceeded my expectations by coming out on the same day we called.”
No review comments provided
“I was satisfied with their communication, they were proactive, and very transparent.”
“They did the job in a fast manner.”
“I was most satisfied with the fact that they came out promptly on a Saturday.”
“They were extremely courteous, professional, and seemed to be knowledgeable.”
“They were fast. I thought it would take a lot longer.”
“They met my expectations regarding the job.”
“They were honest and straight forth.”
“I would like to recognize R.J Romero for his exceptional service. R.J. was fantastic! Also, the lady in the office was nice as well. I can't recall her name, I think it was Megan.”
“They met my expectations with the analysis to determine if a fix was an option verses a replacement. They did a good job on the install as well.”
“I am happy about the sink. I am happy with my toilet. To fill the tank on the new toilet takes longer, but it is good. Nothing keeps running now. I have no leaks. The guy wrote the date of install on my tank for the warranty. It is really good and well made.”
“They are not very professional.”
“I don't like the idea of purchasing a membership for faster, front of the line, service.”
“They were very prompt and professional.”
“I would like to recognize Daryl and the young man that was with him for their exceptional service. Daryl was my angel on Earth that day. Daryl was a wonderful young man. I couldn't have been more pleased with their attitudes, their kindness, and everything they did. It was like having another son.”
“They met my expectations by doing the job professionally and doing a good job.”
“They fixed my stuff. It was general plumbing.”
“Everything was fine. They were doing general plumbing work for me, and I'd give them A+.”
“I think they're the ones who replaced a water heater when my pressure relief valve went. I'd give them an A, and I would recommend them.”
“It was good. They were doing some sprinkler system type of work; I had a leak, and it was basically plumbing. They are A+.”
“They did plumbing. They did good work, nice job. They're always on time, and they did a very good job. I'd give them A+.”
“Very responsive, very quick. They took care of toilet issues, and that's basically it. I'd give them an A+.”
“I've used them for quite a number of years. I use them for general plumbing work, and I'd give it an A.”
“They're good. They're just courteous, they do a good job, and they guarantee their work. I think they came out for our yearly inspection. They're an A. I've used them since 2004, so I'm staying with them.”
“We've used Metro-Flow Plumbing for a long time; I know them, and I'm comfortable. They're just neat and clean; they don't leave a mess in the house and are always on time. I would give them an A+.”
“It was an emergency repair so they came out and took care of our problem, and then came back and made the final fix, so that worked for us. It was a water supply line. I would say it's an A.”
“They did a slab leak for me. I’m satisfied with it. They were very prompt, and they cleaned their mess up when they left. I was happy with it. I'd give them an A.”
“They've just always been really good when we've had them come by, very professional. It was for general plumbing work, and I'd give them an A.”
“I think we got some work done from Metro-Flow Plumbing at the beginning of this year. We didn't have any issues after that. We had work on our kitchen sink: they replaced our faucet and the piping underneath was leaking, so they just fixed all that stuff and they installed a new faucet. Also on the kitchen sink, the lining was not good, so they fixed that also. So far it's going good. I would say it's an A+. I didn't have any issues.”
“I liked the fact that they always keep things clean, and well picked up. They do what they say they're going to do and come when they're supposed to—they're just very good. I had a couple of leaks, and they put in new plumbing underneath the house on two different occasions—and just other types of plumbing things. I'd give it an A+.”
