Metro-Flow Plumbing
12th year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Best Pick Guaranteed

Compiled Score:

Metro-Flow Plumbing has received 4.7 out of 5 stars based on 62 customer surveys conducted through Our Research Partners.
5
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12th year as a Best Pick Call
"Our philosophy at Metro-Flow Plumbing is to provide our clients with highly qualified plumbers who perform superior-quality work at competitive prices. Since our founding in 1989, we've been building strong relationships through 100 percent customer satisfaction."

Rick Romero | President
Company Information
Services Offered
Metro-Flow offers a variety of plumbing services, including the repair and replacement of faucets, toilets, water heaters, water lines, and gas lines. Metro-Flow specializes in locating and repairing slab leaks and trenchless pipe repair. Metro-Flow also cleans, repairs, replaces, and is certified for sewer and drain pipe lining. The company installs and repairs water filtration, conditioning, and softener systems.
Warranty
Metro-Flow offers a five-year parts-and-labor warranty and a five-year no-stoppage guarantee.
Company History
Metro-Flow was founded in 1989.
Distinctions
The company is a Preferred Plumber, a PHCC member, and has earned the Technician Seal of Safety. Owner Rick Romero is a Perma-Liner certified installer and certified by Picote in pipeline repair.
Employee Information
Employees wear uniforms and drive marked vehicles. They must also pass criminal background checks and complete drug testing.
Areas Served
Allen, Frisco, McKinney, Plano, The Colony, Dallas, Irving, Carrollton, Coppell, Irving, Richardson, Colleyville, Euless, Grapevine, Keller, North Richland Hills, Southlake, Argyle, Flower Mound, Highland Village, Lake Dallas, Lewisville
Address
3730 Dilido Road Suite 422
Dallas, TX 75228
Hours
Mon
Open 24 hours
Tue
Open 24 hours
Wed
Open 24 hours
Thu
Open 24 hours
Fri
Open 24 hours
Sat
Open 24 hours
Sun
Open 24 hours
Licenses
M-16620

Compiled Score:

Metro-Flow Plumbing has received 4.7 out of 5 stars based on 62 customer surveys conducted through Our Research Partners.
5
52
4
3
3
5
2
1
1
1
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
09/22/2021

No review comments provided

Review by
09/21/2021

No review comments provided

Review by
09/21/2021

No review comments provided

Review by
09/21/2021

No review comments provided

Review by
09/21/2021

No review comments provided

Review by
09/21/2021

“I have recommended them to several friends. The service is always of high quality, and the technicians always demonstrate the highest level of professionalism.”

Review by
09/15/2021

No review comments provided

Review by
09/10/2021

No review comments provided

Review by
09/09/2021

No review comments provided

Review by
09/09/2021

No review comments provided

Review by
09/09/2021

“Good quality but service is pricey.”

Review by
09/07/2021

No review comments provided

Review by
09/05/2021

No review comments provided

Review by
09/05/2021

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Review by
09/03/2021

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Review by
09/02/2021

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Review by
09/02/2021

No review comments provided

Review by
09/02/2021

No review comments provided

Review by
09/02/2021

“The men sent oiut always perform good quality work and are very courteous.”

Review by
11/03/2020

No review comments provided

Review by
10/25/2020

“Service costs are standardized and predetermined, not made up as they go along,”

Review by
10/23/2020

“Metro-Flow Plumbing was able to work my emergency in the same day I called. They fixed the problem quickly and did a great job.”

Review by
10/15/2020

No review comments provided

Review by
10/15/2020

No review comments provided

Review by
10/15/2020

“The company was courteous but the plumber did a terrible job. I would not recommend Metro-Flow Plumbing.”

Review by
10/14/2020

“Used them for every serious plumbing issue we've had. This time I had them install a new dishwasher. They were able to adapt to the previous owners' DIY mess and still get the job done quickly.”

Review by
10/14/2020

“They are very considerate, respectful, and they explain everything they are doing at every step of the process. They provide a reliable price and multiple options to consider. I think they are great.”

Review by
10/14/2020

“They're a reputable company and always give fair estimates.”

Review by
10/14/2020

No review comments provided

Review by
10/14/2020

No review comments provided

Review by
10/14/2020

No review comments provided

Review by
10/14/2020

“I don't recommend them for any sort of repair work because the price is too high. We were pleased with the large project they did for us, because we were willing to pay for quality work. The price for a small repair was much too high.”

Review by
10/14/2020

No review comments provided

Review by
10/13/2020

“Excellent customer service and very pleased with the time and effort of work performed.”

Review by
10/10/2019

“I have used Metro Flow over 15 years and find they are responsive, and a great work ethic”

Review by
10/10/2019

No review comments provided

Review by
09/05/2019

“I was satisfied with the service and communication.”

Review by
08/26/2019

No review comments provided

Review by
08/24/2019

No review comments provided

Review by
08/24/2019

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Review by
08/24/2019

No review comments provided

Review by
08/17/2019

“Great people working for you. I feel the gentleman saved me money through his patience in correcting the problem without adding to more problems. Do not like your flat pricing particularly. Charging the same price that could take 10 minutes or 2 hours seems unfair”

Review by
08/17/2019

No review comments provided

Review by
08/17/2019

No review comments provided

Review by
08/17/2019

No review comments provided

Review by
08/15/2019

“Not likely, but always do so. This company is fair, ethical, professional, knowledgeable, communicate extremely well (good listener and excellent feedback) and interested in educating the customer on best practices to manage their plumbing needs. The Diamond program is an outstanding benefit if the client choose to participate and if you do it provides a yearly assessment of your home plumbing needs.”

Review by
08/14/2019

“The only reason for the 4 is because the prices are too high. They do good work, but prices more expensive than the majority of the plumbers I've talk to.”

Review by
08/14/2019

No review comments provided

Review by
08/14/2019

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Review by
08/14/2019

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Review by
08/14/2019

No review comments provided

Review by
08/14/2019

No review comments provided

Review by
08/14/2019

“I paid a $100.00 trip charge for a very simple plumbing repair. I was quoted $400.00 to fix it. Another plumbing company came out and fixed for $150.00. Alos, they do not refund service call fee, I would not recommend them.”

Review by
08/13/2019

No review comments provided

Review by
08/13/2019

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Review by
08/13/2019

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Review by
08/12/2019

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Review by
08/12/2019

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Review by
08/12/2019

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Review by
08/12/2019

“Very knowledgible and very clean!. Love the crew they sent. Have recommended already! They are THE BEST!!.”

Review by
08/12/2019

“They are good plumbers.”

Review by
08/12/2019

No review comments provided

Review by
09/08/2018

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09/08/2018

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Review by
09/08/2018

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Review by
08/21/2018

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Review by
08/13/2018

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Review by
08/05/2018

“They seem pretty expensive for the work that was done”

Review by
07/31/2018

No review comments provided

Review by
07/31/2018

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Review by
07/30/2018

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Review by
07/30/2018

“10”

Review by
07/27/2018

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Review by
07/24/2018

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Review by
07/23/2018

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Review by
07/23/2018

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Review by
07/23/2018

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Review by
07/23/2018

“I would reccomend them. They are efficient as anyone I know.”

Review by
07/20/2018

No review comments provided

Review by
07/16/2018

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Review by
07/16/2018

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Review by
07/16/2018

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Review by
07/16/2018

No review comments provided

Review by
07/16/2018

“They were great.”

Review by
07/14/2018

No review comments provided

Review by
07/14/2018

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Review by
07/14/2018

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Review by
07/14/2018

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Review by
07/14/2018

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Review by
07/14/2018

“I feel they were very expensive.”

Review by
07/14/2018

“They were very good, but I thought they were a little pricey.”

Review by
07/14/2018

“It is the most overpriced plumbing service I have seen in the 56 years I have been on the planet.”

Review by
07/14/2018

“Extremely expensive overpriced services.”

Review by
07/13/2018

“The first crew that came out to fix a serious problem did not do a good job of cleaning up after themselves, they left it unfinished. I had to call them back, they came back out and fixed the problem.”

Review by
07/12/2018

No review comments provided

Review by
07/12/2018

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Review by
07/11/2018

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Review by
07/11/2018

No review comments provided

Review by
07/11/2018

No review comments provided

Review by
07/11/2018

No review comments provided

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