Legacy Plumbing
4th year as a Best Pick
certified company
A
rated
Based on 387 reviews
Our Certification Process
Best Pick Guarantee
Verified License(s)
Verified General Liability Ins.
4th year as a Best Pick Call
"We feel so honored and grateful that our loyal customers allow us to serve them. We'll always keep our promise to homeowners to deliver quality craftsmanship along with respect and integrity. Our continuous goal is to provide the highest-quality residential plumbing service."

Theron Young | Owner & President
Company Information
Services Offered
Legacy Plumbing delivers a full range of plumbing services, specializing in slab leak location and repair using video and location technologies. In addition to installing and repairing toilets, disposals, faucets, and water heaters, Legacy provides sewer and drain cleaning; water and sewer line repair and replacement; and gas leak location and repair.
Services Not Offered
Legacy does not repair appliances; install bathtubs or undermount sinks; or work on jetted tubs, septic systems, or propane gas systems.
Warranty
Legacy offers warranties ranging from 30 days to 12 years, depending on the service provided.
Company History
Legacy was founded in 2006.
Distinctions
Legacy received the Best of Readers' Choice award from Living Magazine in 2016 and several Best of Business awards from Frisco STYLE Magazine from 2011 - 2014. Legacy was named 2011 Small Business of the Year by the Frisco Chamber of Commerce.
Licenses
M-37588
Areas Served
Plano/Frisco/Allen/McKinney, North Dallas, Southlake/Grapevine/Colleyville, Flower Mound/Lewisville/Highland Village, Greater Dallas
A selection of 387 homeowner reviews:
“Legacy Plumbing is the one to call when you have a really big problem. They got the job done quickly and efficiently. They were very considerate and took time to explain the details to us.”
“The problem was more serious than I thought, but Legacy Plumbing was able to fix it. The kitchen sink looks incredible, as do both master bath sinks. I really appreciate the time taken to explain basic faucet maintenance—A.”
“They are extremely knowledgeable. Legacy Plumbing is, and always will be, my first choice for plumbing—A+.”
“I had two occasions to use Legacy's services. First I had a small gas leak. Legacy found the leak and gave me the names of companies that might help. Then I had two completely stopped-up sinks. They got them cleared and running well. They also gave me some great tips on keeping them running.”
“Doug was very professional in all that he did and I was very satisfied with his work. Since then the problem was solved and we are thankful to Legacy to have professionals like him. Thanks.”
“Legacy removed our old kitchen faucet and installed a new faucet. It was an excellent job.”
“Extremely knowledgeable and accurate in getting the job completed. Legacy Plumbing is, and always will be, my first choice for plumbing.”
“We had a leak repaired and two water heaters replaced. The staff did a great job. We will definitely use them again.”
“Arrived on time, friendly, experienced, neat, efficient. Our plumbing professional was Lee and I would highly recommend him and Legacy Plumping.”
“I called several plumbers, and Legacy Plumbing was the only one that didn't sound 'shady'. Another plumbing company actually said, 'If it's the pipe from the house to the street, that's going to be a lot of money.' How unprofessional! Legacy Plumbing had a nice, professional lady who answered the phone and helped schedule our repairs.”
“Great job!”
“They were knowledgeable about their job, very clean left the front of my house as if nothing happened. Great guys.”
“Prompt service, good quality work, politeness all reasons I have referred Legacy to a friend once already.”
“Wayne was very knowledgeable and did excellent job.”
“I had an excellent experience in all elements customers require when they hire a service provider.”
“I was very pleased with the work done by Legacy Plumbing and would absolutely use them again.”
“Legacy plumbers replaced the water line from the meter to the house on budget, on time and completed the city inspections so everything was completed. Unfortunately because of many years of rust in the line caused some damage to my water heater control which required extra expense, but this was not their fault and the problem was corrected.”
“Legacy Plumbing technicians were friendly, helpful, knowledgeable, and prompt. They found my foundation leak and repaired it quickly.”
“They repaired a leak in the front yard sprinkler system. Their customer service was excellent. I'd give them an A, based on service.”
“They were great. Their customer service was excellent. They did the water heater. They were excellent. I'd give them an A.”
“They fixed a leaky bathtub and a running toilet. Their customer service was good; quick and easy. I'd give them an A for excellent, for sure, and I'd recommend them to friends and family.”
“They hooked up a water line to my new refrigerator. Their customer service was excellent. I'd give them an A. I've recommended them to both friends and family.”
“They did a good job of giving me an estimate, showing me exactly what they were going to do beforehand, scheduling, and they came on time. It was testing for leaks. I'd grade them excellent.”
“They came out and fixed a leak behind our refrigerator. Their customer service was very helpful. They gave us the earliest appointment they possibly could because we were in a hurry as we moved out of the house. They were wonderful. I'd give them an A.”
“They installed two water heaters. I have used them before. I'd give them the best grade.”
“Their customer service was good, and they were timely. They replaced a water heater. They were excellent. I would refer them to a friend or family member.”
“We had a water heater replaced. Their customer service was excellent. I'd give them an A.”
“They're just nice, polite men. They fixed some minor plumbing issues. I'd give them an A+.”
“They were very thorough. They did some work on toilets for me. I'd give them an A.”
“They installed a new hot water heater. Their customer service was good; they were responsive, on time, and kept me informed of what was going on. I'd give them an A.”
“We own a rental house, and there was a leak in the front of the house. It ended up being the cut-off valve, and they replaced it. It was done a couple years ago by another company, and they did a very bad job. Since I wasn't there, they came, took pictures, and sent them to me so I could see what the problem was. Then they fixed it and cleaned it all up when they were done. Our renters were happy. I'd give these folks an A.”
“They installed my water heater. They were pretty efficient and professional, so it was good. I'd give them an A.”
“He was good. He gave me parts because I needed to order some stuff. They were great; I would rate them an A.”
“They did what we hired them to do, and it was all fine. They changed an outside faucet for us and replaced part of a shower faucet for us. I'd give them an A, and I'd refer them to friends and family members.”
“They swapped out my shower valve. They were timely and professional—always have been. I'd give them an A. I would recommend them to a friend or family member; I always do.”
“They replaced two water heaters. They were friendly and informative. I'd recommend them and give them an A.”
“They replaced valve behind a wall in my shower, and I really appreciate the guy because it actually took two trips. He thought he could fix it at first, but then I had to go buy the parts. He was great. I'd refer them to a friend or family member, and I'd give them an A.”
“They replaced the front water line from the house to the meter. What I liked most was probably the competence of Shawn, the technician. I'd give them an A, and I'd refer them to friends and family.”
“They've always been prompt, informative, up front with pricing, and everything's always come out in the end as they said it would. This time, they installed a garbage disposal and fixed a toilet. I'd give them an A, and I'd recommend them to family and friends.”
“They just fixed some of our toilets and our front pipe in front of the house. Excellent is a fair grade for them. He was very good. I would refer them to a family member.”
“They explained their process, which was helpful. They were installing a new toilet. A friend referred them to me. I'd probably give them an A-. Initially they gave me a quote; when they hooked the toilet up to fix, they said the original builder had messed up, and they needed to fix that. There was an additional cost to fix that part.”
“They were prompt, friendly, and diagnosed all of our problems well. They didn't try to upsell us. They were very, very easy to work with. They actually dug up our front yard and put some new pipes down for us. I'd give them an A.”
“I liked everything about Legacy Plumbing. They did an exceptional job. We had a major leak, and they had to totally redo all of the plumbing under our house. They were great; they nursed us through, and they were very kind. Legacy Plumbing was the third plumber to try to fix it. They were excellent—an A all the way, plus a star.”
“The technician knew what he was doing, he did the work efficiently, and he did a very thorough and neat job. They replaced the pressure control valve between the street and the house, which is a major thing. I would absolutely refer them, and I'd definitely rate them as an A+. They did excellent work.”
“Legacy Plumbing's service was very good; they were there in a timely fashion, and they were friendly. I would give them an A grade for their outstanding service.”
“They've done work for me many times. I think the customer service is excellent, and I'm very pleased with their work. In fact, I have a stool that's not working right, and I'm going to call them in a couple of days to come fix it. We tried them, and we were lucky. I'd give them the highest rating—A+. They're very nice people, and we consider them family.”
“Legacy was absolutely terrific. I happened to know the plumber who came—he had worked for another company that had done some work for me, too. He was very knowledgeable and a quick thinker, so I was really impressed. They were very accommodating. The other gentleman who fixed the shower also did a great job. I've had no problems. They earned an A+.”
“I like Legacy Plumbing—they're good. Everything was great, they were fantastic, and there were no problems. I would give them all good marks, and I would recommend them highly. They get an A.”
“Legacy Plumbing was great. They should get an A+.”
“I've used him twice. The last time, he installed the toilet. They were extremely nice, extremely polite, extremely efficient, and proficient. The technician took his shoes off when he came in, wrapped the old toilet to take it outside, and cleaned everything up—it was just all positive. I've recommended the company to other people, and I've recommended Sam, the plumber we had, to other people as well. He just did a great job, and I would always call him. I'd rate them as an A+.”
“The experience was extremely positive regarding the way he handled the whole water heater problem. I found Legacy Plumbing through my church, and I would give them an A+.”
“The work in September had to do with our outside faucets, and just a few months ago, they replaced our water heaters, which was a much larger job. They did well; they do good work. We've used them since we moved here, so we've gone back to them time and time again. I would recommend them because they are excellent. I'd probably give them an A grade.”
“The work was excellent, and it was done in the time allotted. All of the men who came into the house were very nice to work with. They worked very efficiently, and we were very satisfied. Our son found them for us. Legacy is an A.”
“My wife and I would give Legacy Plumbing an A grade.”
“Legacy Plumbing put in hot water heaters, and we had great service. I would absolutely recommend the company, and I would give them an A+.”
“The replaced a piece of a shower, and they cleaned up after themselves and everything when they were done. I'd give them an A+ rating.”
“They did some work for us in April, but they did some more work recently as well. I think that the guys who came and did the service were extremely polite and very respectful. They put little shoe covers on before they came in. The job took longer than originally anticipated, but it was not a problem because they were very informative and explained what they were doing. It was all good. A+.”
“I had no hot water, so they fixed my hot water heater. They did a really good job. I had to wait a little bit for them, but they had such a good reputation that I waited. I called them because I had a referral from a girl in my office. They gave me a quote over the phone, they stuck with it, and they fixed the problem; I was very happy with that. They get an A+ in my book.”
“I had a garbage disposal problem, and he mentioned that whoever was here before had installed one of the cheapest versions. He said I might have problems with it later, but he told me how to avoid that. He said that I could upgrade if I wanted to, but I didn't have to. It's been working fine since then. They gave me exactly what I needed; they didn't try to upsell me like some places do. I liked that there was no pressure. I've also had him repair a toilet, and everything's been working fine. I have no complaints at all. They're very professional. They call beforehand, and they're always on time. They get an A+ on everything.”
“The serviceman from Legacy Plumbing was prompt and friendly, and he completed the job on time. They were referred by my insurance company when we were having a major repair done. I'd give them an A+.”
“They came out a bunch of times, and when they had to make a mess, they cleaned the shower for me, which was great. They explained everything they were going to do, and they did it right. The guy was respectful and wore stuff to protect his shoes. Legacy is A+.”
“They showed up on time. The workman was very polite and very nice, he fixed the problem easily, and he did what he could to save me any extra cost. He cleaned up his work area, and he worked quickly—he was in and out. It made for a nice experience. I would give them an A+ rating.”
“Three or four months ago, they did a repair for one of the expansion chambers in our water heater. So far, the quality of the work has been good. I'm sure we're going to use them again. I'd give them an A.”
“Legacy Plumbing replaced my water heater, and I had a good experience. I'd give them an A.”
“They came to work on our fridge because we had some plumbing issues. My husband didn't complain about anything. They get an A grade.”
“They installed three of our outside water faucets a few years ago. Unfortunately, when it froze really bad, one of them broke because I didn't get the water out of the hose. They fixed that, and I haven't had any issues since then. They did a very good job. That's the second time we've had them do something here. I'd recommend them, and I would give them an A.”
“Legacy cleaned out my main drain—the one that goes to the showers, the bathtubs, and things like that. He did a good job. He explained everything to me, like why it plugged up and what I'm not supposed to do. They earned an A.”
“They put in water heaters, and we were really satisfied. Legacy Plumbing should get an A rating.”
“We had a pipe fitting replaced on an exterior hose. I think their service was fine. It was a quick job—no big deal—and we've had no more problems. I'd rate them as an A because I have no complaints whatsoever. It was seamless, quick, and easy.”
“Legacy Plumbing replaced a heater, and they also fixed some work on some plumbing. I was satisfied, so I would give them an A.”
“We had a leak under the house, and everything was taken care of. Everything is good. I'd give Legacy an A for top service.”
“The guy was personable and an all-around nice guy. You could tell he was very skilled in what he was doing; he showed up with everything he needed to do the job, and he did it well. He treated my home with respect and cleaned up after himself. I found the company through Best Pick Reports. They earned an A grade.”
“Legacy came in and installed the new water heater. They did everything that needed to be done, and they did a good job. I didn't need to constantly be there because they could handle themselves. I would rate them an A.”
“I'd give Legacy Plumbing an A.”
“Legacy fixed things correctly, so they should get an A.”
“The guy was very helpful and was very knowledgeable. All of the recommendations he made were really good. I followed him, and everything's OK now. He seemed to really know what he was doing—that was the main thing I liked. He really wanted to make sure about our safety, which was the most important thing. They get an A grade in my book.”
“Legacy was on time, gave us friendly service, and did steady work. I would give them an A.”
“I had one issue with the pipe in my kitchen sink; it had burst, and it actually had a hole in it. Then, I needed my line snaked in my laundry room. Everything is fixed now, and there are no more problems. They did really well. I'd give them an A.”
“They have worked for us twice, and they've done excellent work. They're on time and helped us to find a rebate on the items they replaced, so it was super. We used them about a year ago, I guess. I would give them an A+, the highest you can give them.”
“This was my first time using Legacy Plumbing. I heard about the company from a referral, and they met my expectations. The type of work they did was a water heater. My impression of the person who did it was excellent. They're an A+.”
“They did excellent work. I've used Legacy Plumbing two or three times, but they are excellent. I would give them an A+.”
“I think they were excellent. I think that they were on time, they were informative, and they did good work—altogether a good experience. I'd recommend them, and I'd call them again. I think I'd give them an A+. They were very helpful to me. That was my first time using them, and they certainly met my expectations. They were very polite and very helpful to me because they understood that somebody had screwed up my plumbing. They did it in a good way, and they did it as quickly and easily as they could possibly do it. They also cleaned up after themselves. I have no complaints at all.”
“I liked their quality of the work and their knowledge, and the work was done very thoroughly. I had a water leak from the upstairs bathroom. When Legacy Plumbing removed the toilet, they did a thorough check. They went ahead and reseated the toilet, and properly worked around it to make sure that it wouldn't cause a leak. I'd definitely give them a very high grade, A+, no question.”
“It was positive because the tech, Matt, was very, very personable and very professional. He knew his work, he knew how to get the job done, and he was very efficient, very fast, and just very pleasant. I really thought it was a wonderful experience. That was my first time using the company. I would give them an A+.”
“They did some work. Legacy Plumbing did perfect. I just liked the way they came and did what they had to do and left. This was my first time using them. I think that I heard about it from another gentleman. They met my expectations. I would give them A+.”
“I was very satisfied with Legacy Plumbing's service on the phone and in person when they came out. The guy was friendly, and he did an excellent job. I was very happy with it. That was my first time using them, and they absolutely met my expectations. I would give them an A+.”
“The work was excellent. The most I liked about my experience was that they were on time, had excellent service, and were very clean. This was my first time using Legacy Plumbing. They met my expectations. They're an A+.”
“Legacy Plumbing was actually an excellent service. I was very happy with them, and I have no complaints. They replaced the sink faucet, and it has held up good. They finished the work within a reasonable amount of time. I thought the technicians were very friendly and professional. That was the first time I used them. The cleanup was excellent. Actually, they left it cleaner than what it was. I would give them an A+.”
“Legacy Plumbing did some work for me earlier this year. They replaced an outdoor faucet, they repaired a leak in one of our bathroom faucets, and they switched out our kitchen sink faucet. There was one worker, and he was excellent. That was the first time that I used them. They really were an A+.”
“I think I have used the company for probably about four or five years. The last time, they installed a toilet, shower fixtures, sink fixtures, and they also fixed a toilet upstairs. The quality of the work was excellent. I'd give out their name and number to a friend or a relative. They're an A+.”
“They were very professional about the work they did. They showed up on time, completed their work in a timely fashion—speedily—no mess. So far, it hasn't been very long, but everything's worked. This is my first time using the service. I would grade them an A+. I would tell others that Legacy Plumbing is excellent.”
“I liked the friendliness of the person that came in, and he was very knowledgeable and did a great job cleaning up afterward. He made out one of the clean out lines and installed a toilet. He also put in some shutoff valves for me. The time frame and cleanup was great. He's one of the few that I can think of that runs a camera down through the drain. They like to double check things. He went out and bought his own camera that he used for that—one of the little snake cameras so that he could get a better picture and do a better job. So that really impressed me that he went to that extent. It'd be an A+ grade.”
“I thought it was excellent. I would use Legacy Plumbing going forward. We had a toilet that had cracked and started leaking, and they came out for an emergency situation and replaced it that afternoon. I thought the customer service was excellent. It was a Friday afternoon, and we had already called a couple other plumbing services who told us they couldn't get out until Monday, and they were out within an hour and took care of our issue. That would be A+ for me.”
“Legacy Plumbing did some work for me in the past. They replaced the drain in a bathtub. The quality of the work was excellent. I would give them an A+. They also did other work for me as well. This was my first time using the company.”
“They seemed like they really knew what they were talking about. They gave me different options to bring my system up to code, because I was out of compliance on five areas, and they scheduled the job and took care of it very promptly. They replaced the hot water heater. The quality of the work was excellent. I would definitely use the company again. I would give them an A+.”
“Legacy Plumbing did some work for me in the past. They fixed a shower that didn't have hot water. The quality of the work was fine, and I would use the company again. The workers were just fine—very polite, very knowledgeable. I think this was probably the best-case scenario. I would rate them A+. They were very prompt, very courteous, and did what they were asked to do. No problem with them.”
“Legacy Plumbing fixed two things—something in the attic, and they cleared a line. It was top-notch. I would use the company again in the future. I would rate them an A+.”
“We had some plumbing by Legacy. It was an excellent experience. They had to do some plumbing work in the bathroom when we had some foundation issues. I would give them an A.”
“Legacy Plumbing did a fantastic job. They fixed a leaking faucet that hooked up to our washer and dryer. They had to cut out part of the wall to do it and put a new box in, and they did fantastic.”
“They did the job properly, and they also did something extra that I didn't really plan for. They did it for free, and so that was very nice of them. I had a leak in my toilet, and I the stopper for my sink wasn't working, so they fixed that. That was my first time using them. If I need any more services, I'll definitely call them first. Their customer service was pretty smooth. I called them, scheduled the service, and that was it. I'll give them an A for excellent.”