Legacy Plumbing
8th year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Best Pick Guaranteed

Compiled Score:

Legacy Plumbing has received 4.9 out of 5 stars based on 3671 customer surveys conducted through GuildQuality.
5
3366
4
191
3
55
2
23
1
36
8th year as a Best Pick Call

Company Message Regarding COVID-19

Legacy Plumbing would like you to be aware that we, have taken all possible steps to create a safe and clean environment during these unprecedented times.
We are following all the guidelines of our local and state Government to keep our employees and our customers safe.
"We feel so honored and grateful that our loyal customers allow us to serve them. We'll always keep our promise to homeowners to deliver quality craftsmanship along with respect and integrity. Our continuous goal is to provide the highest-quality residential plumbing service."

Theron Young | Owner & President
Company Information
Services Offered
Legacy Plumbing delivers a full range of plumbing services, specializing in slab leak location and repair using video and location technologies. In addition to installing and repairing toilets, disposals, faucets, and water heaters, Legacy provides sewer and drain cleaning; water and sewer line repair and replacement; and gas leak location and repair.
Services Not Offered
Legacy does not repair appliances; install bathtubs or undermount sinks; or work on jetted tubs, septic systems, or propane gas systems.
Warranty
Warranties range from 30 days to 12 years.
Company History
Legacy was founded in 2006.
Distinctions
Legacy won the Best of Readers' Choice award eight years in a row and several Best of Business awards from Frisco STYLE Magazine in 2011-2014 and 2018. Legacy was named Small Business of the Year by the Frisco Chamber and made the Dallas Business Journal's Best Place to Work list three years in a row.
Areas Served
Allen, Frisco, McKinney, Plano, The Colony, Carrollton, Coppell, Irving, Richardson, Colleyville, Euless, Grapevine, Keller, North Richland Hills, Southlake, Argyle, Flower Mound, Highland Village, Lake Dallas, Lewisville, Dallas, Irving
Address
1101 East Eldorado Parkway
Little Elm, TX 75068
Hours
Mon
8:00 am - 5:30 pm
Tue
8:00 am - 5:30 pm
Wed
8:00 am - 5:30 pm
Thu
8:00 am - 5:30 pm
Fri
8:00 am - 5:30 pm
Sat
Closed
Sun
Closed
Licenses
M-37588

Compiled Score:

Legacy Plumbing has received 4.9 out of 5 stars based on 3671 customer surveys conducted through GuildQuality.
5
3366
4
191
3
55
2
23
1
36
Grade
Clear Filters
Filters
HOMEOWNER REVIEWS
Date Collected
Review by
08/21/2021

“Kelly and Hubert were friendly and caring in addition to professional and quick about attending to and fixing my problem. Also, Eric who scheduled the service and communicated with me was very professional and helpful. I couldn?t be more satisfied with Legacy Plumbing, thank you so much!”

Review by
08/21/2021

“The plumber that came to our house was excellent in taking care of our main problem and offered to check any other issues and actually corrected two other minor issues we had.”

Review by
08/20/2021

No review comments provided

Review by
08/19/2021

No review comments provided

Review by
08/19/2021

“Gerald and Andre installed a faucet set in the master bath. Both were excellent. Gerald had been out at a previous date to determine the repairs needed. He presented us with alternatives. I purchased a faucet a set to my liking on his recommendation. He returned with Andre on schedule a week later to install the set. They did a very professional job on installing the set and made sure it met our expectations.”

Review by
08/19/2021

“Jonathan was fantastic and a superior representative of your company. Have already recommended you and him on Next Door Neighbor!”

Review by
08/19/2021

No review comments provided

Review by
08/19/2021

“Wayne and Mitchell”

Review by
08/19/2021

No review comments provided

Review by
08/19/2021

“Alex and Jeremias were phenomenal. They were courteous, professional, and extremely helpful.”

Review by
08/19/2021

No review comments provided

Review by
08/19/2021

“Excellent service and communication, very good technician”

Review by
08/19/2021

“Legacy Plumbing was very easy to schedule, follow up and very reasonably priced for the service we needed. The two gentlemen that came to our property were friendly and professional. I would recommend and use Legacy again.”

Review by
08/19/2021

No review comments provided

Review by
08/18/2021

“Alex and Jeremias”

Review by
08/18/2021

“Jonathan Kidd”

Review by
08/18/2021

“Gerald is an exceptional employee. He was friendly, knowledgeable, and willing to answer all my questions. The quality of his work was outstanding.”

Review by
08/18/2021

No review comments provided

Review by
08/18/2021

“Gave me an honest evaluation of what I might expect in the future with my water heater and what the best value would be replacing it.”

Review by
08/18/2021

“Luis is great”

Review by
08/18/2021

No review comments provided

Review by
08/18/2021

“Our technician, Alex Maxwell.”

Review by
08/18/2021

No review comments provided

Review by
08/18/2021

“I requested a "work in" appointment if they received a cancellation, as I had no hot water for 1/2 of my house. They managed to work me in same day and I was back up and running in time for dinner.”

Review by
08/18/2021

No review comments provided

Review by
08/18/2021

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Review by
08/18/2021

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Review by
08/18/2021

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Review by
08/18/2021

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Review by
08/18/2021

“Very helpful and gave great advice.”

Review by
08/18/2021

“Great job done. Great explanation of all work, prior to be performed. Very professional”

Review by
08/18/2021

No review comments provided

Review by
08/18/2021

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Review by
08/18/2021

“I have always had great service from Legacy Plumbing.”

Review by
08/18/2021

“Kelly came to my house to fix the leaking faucet in upstair bedroom. He did a fantastic job!”

Review by
08/18/2021

“Previous customer of Legacy Plumbing so I already had a good opinion of the company. Glad to see nothing has changed. Still providing great customer service beginning with Megan for the initial contact and followed by great work by Logan today (08/17/21). Logan was very friendly and knowledgeable. Very good attention to detail and followed all the "best practices" in this Covid world. I will continue to work with them.”

Review by
08/18/2021

“The two man team worked very well”

Review by
08/18/2021

“Gerald Gnerlich”

Review by
08/18/2021

No review comments provided

Review by
08/18/2021

“Johnny”

Review by
08/18/2021

“Thomas on the phones, Sean and Ahndre as the plumbers. EVERYTHING was perfect. I will definitely be coming back to use Legacy when needed.”

Review by
08/18/2021

“Legacy delivered great service, was able to schedule an appointment shortly following my request.”

Review by
08/18/2021

No review comments provided

Review by
08/18/2021

“Cole was very efficient and knowledgeable. Everyone I spoke to was very helpful.”

Review by
08/18/2021

No review comments provided

Review by
08/18/2021

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Review by
08/18/2021

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Review by
08/18/2021

“Alex Maxwell did a great job, he's a good person. I enjoyed meeting him.”

Review by
08/18/2021

No review comments provided

Review by
08/18/2021

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Review by
08/18/2021

“Mike Collard”

Review by
08/18/2021

No review comments provided

Review by
08/18/2021

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Review by
08/18/2021

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Review by
08/18/2021

“Great work at very competitive price.”

Review by
08/18/2021

No review comments provided

Review by
08/17/2021

No review comments provided

Review by
08/15/2021

“satisfied with the work done.”

Review by
08/13/2021

No review comments provided

Review by
08/13/2021

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Review by
08/13/2021

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Review by
08/13/2021

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Review by
08/13/2021

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Review by
08/13/2021

“The guy who came (apologies for not remembering his name) deserves a pint and a sandwich!”

Review by
08/13/2021

“The total charge was a bit high, but the work and experience of the technician is the best.”

Review by
08/13/2021

No review comments provided

Review by
08/13/2021

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Review by
08/13/2021

“Came within an aceptable time frame and accomplish the job”

Review by
08/10/2021

“Matthew Tygart is professional, friendly, knowledgeable, communicative, and does great work! We are highly satisfied with Matthew and have requested him specifically for plumbing work every time we have used Legacy Plumbing.”

Review by
08/09/2021

“Yes.”

Review by
08/09/2021

No review comments provided

Review by
08/09/2021

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Review by
08/08/2021

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Review by
08/08/2021

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Review by
08/08/2021

“Steven and his apprentice (cannot recall name)”

Review by
08/08/2021

“Alex Maxwell was very professional. He did an excellent job of explaining what he would need to do and then did it.”

Review by
08/08/2021

No review comments provided

Review by
08/07/2021

“Luis did a fantastic job and was great at explaining things.”

Review by
08/07/2021

No review comments provided

Review by
08/07/2021

“We experienced a homeowners nightmare when suddenly from nowhere we hear water running and the hardwood floor is warm. Called a pluming company and after a visit they recommended 1 of 3 options that included taking a jackhammer to our slab foundation--a little over $7000.we decided on a second opinion. Legacy Plumbing came. saw the situation and presented a plan that was reasonable in resolution and price. We then said we considered this an emergency what did they think about scheduling work and he said he was here to work. They began and in a few hours it was fixed. No damage to foundations, one small hole in a closet that was repaired with cheerfulness and efficiency. Exactly what they quoted and less than half what the other place quoted.. They are on our phone contacts list and we consider them friends.”

Review by
08/07/2021

“I would recommend Legacy Plumbing and Canon was great to work with. He was patient and answered all my questions with sincerity”

Review by
08/07/2021

“Sending us immediate help.”

Review by
08/06/2021

“Johnny and Jordan did an excellent job with the repair work and worked quickly and efficiently.”

Review by
08/06/2021

“Gerald”

Review by
08/06/2021

“I have used Legacy Plumbing for a number of years for both large and small jobs. I have always experienced complete job satisfaction from their services. The most recent experience was unique in that the initial replacement parts were not to their satisfaction and they removed them and ordered new parts. Additionally they got the new Moen parts under warranty all at no cost to me.”

Review by
08/06/2021

“Totally professional and impressive workmanship.”

Review by
08/06/2021

No review comments provided

Review by
08/06/2021

No review comments provided

Review by
08/06/2021

No review comments provided

Review by
08/06/2021

“Jonathan was great!”

Review by
08/06/2021

No review comments provided

Review by
08/06/2021

“Every man that has come to my house was GREAT.”

Review by
08/06/2021

No review comments provided

Review by
08/06/2021

“Professional, prompt and courteous. They explained the problem and repairs needed. I so appreciate their Legacy core values. Definitely top-rated customer service.”

Review by
08/06/2021

“The 2 techs that came. I remember the name Kelly. They were very professional.”

Review by
08/06/2021

No review comments provided

Review by
08/06/2021

“Mike and Andre were great. Professional, promptly on time and top notch quality.”

Review by
08/06/2021

“Luis”

Review by
08/06/2021

“Mike and Tyler were fantastic. Professional, knowledgeable, confident, friendly, efficient and thorough.”

Review by
08/06/2021

“Alex”

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