Dallas Plumbing Company
10th year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Best Pick Guaranteed

Compiled Score:

Dallas Plumbing Company has received 4.8 out of 5 stars based on 165 customer surveys conducted through GuildQuality.
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15
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10th year as a Best Pick Call
"Since we began in 1903, we have been a family-owned-and-operated business that works very hard to keep our reputation for doing the job correctly and treating our customers fairly. At Dallas Plumbing Company, we want to create customers for life."

Mark Wissler | Service Manager
Company Information
Services Offered
Dallas Plumbing Company offers residential and commercial plumbing installation and repair, including tankless water heaters, gas and electric water heaters, hot water circulating pumps, water purification and filtration systems, faucets, fixtures, hot water dispensers, disposals, natural gas systems, sewer and drain systems, drain cleaning, and backflow testing. In addition to plumbing services, the company also offers appliance installation and air conditioning and heating installation and repair.
Warranty
Dallas Plumbing warrants repairs for thirty days and new installations for one year.
Company History
Founded in 1903, Dallas Plumbing is the oldest plumbing company in the region.
Distinctions
The company was recognized by the Dallas Historical Society as a Cornerstone Company.
Employee Information
Employees wear uniforms and must pass background checks.
Areas Served
Allen, Frisco, McKinney, Plano, The Colony, Dallas, Irving, Carrollton, Coppell, Irving, Richardson, Colleyville, Euless, Grapevine, Keller, North Richland Hills, Southlake, Argyle, Flower Mound, Highland Village, Lake Dallas, Lewisville
Address
11055 Plano Road
Dallas, TX 75238
Hours
Mon
7:30 am - 5:00 pm
Tue
7:30 am - 5:00 pm
Wed
7:30 am - 5:00 pm
Thu
7:30 am - 5:00 pm
Fri
7:30 am - 5:00 pm
Sat
Closed
Sun
Closed
Licenses
M-39503

Compiled Score:

Dallas Plumbing Company has received 4.8 out of 5 stars based on 165 customer surveys conducted through GuildQuality.
5
142
4
15
3
4
2
3
1
1
Grade
Clear Filters
Filters
HOMEOWNER REVIEWS
Date Collected
Review by
09/14/2020

“Austin in the plumbing department is really fabulous. He communicates very well, is respectful and is tenacious in trying to help solve a problem. He is always the one I request first. John Cagle is also extremely good--he is very polite and helpful and tries very hard to solve our problems, which in an older house are not always that easy to figure out. They are both thorough and honest and neat. I trust both of them implicitly.”

Review by
08/07/2020

“Everybody has been very good.”

Review by
07/25/2020

“Not one complaint. Long, hard, hot work done without a hitch. Aaron delivered on the promise of doing it so we would stick with Dallas Plumbing.”

Review by
07/25/2020

“Very organized and professional company”

Review by
07/25/2020

“I often recommend DP to neighbors and friends.”

Review by
07/23/2020

No review comments provided

Review by
07/23/2020

“John was very good! I thought they were very good, very clean, and very professional!”

Review by
07/23/2020

“I would like to recognize the salesman, the plumber tech and all of the office assistants for their exceptional service.”

Review by
07/23/2020

No review comments provided

Review by
07/23/2020

No review comments provided

Review by
07/23/2020

“My experience was awesome to have the best plumbers in Dallas Fort Worth”

Review by
07/23/2020

“The technician came and did not want to adhere to precautions due to COVID. He refused to use the stuff I offered him and the stuff he used was dirty. He also left to go get the part I needed even though I already had it at the house. He was gone for 5 hours and charged me for all that time.”

Review by
07/22/2020

“They are very responsive.”

Review by
07/22/2020

“They met my expectations.”

Review by
07/21/2020

“They met all of my expectations.”

Review by
07/21/2020

“They met my expectations in all areas.”

Review by
07/21/2020

“They met my expectations with their efficiency.”

Review by
07/21/2020

“Both the plumber and A/C guy were great.”

Review by
07/21/2020

“They definitely did not exceed my expectations, but they did meet my expectations.”

Review by
07/21/2020

“They met and exceeded with quality and professionalism.”

Review by
07/18/2020

No review comments provided

Review by
07/16/2020

“Great job on all aspects of plumbing. Prompt & dependable.”

Review by
07/14/2020

“Austin”

Review by
07/13/2020

No review comments provided

Review by
07/13/2020

No review comments provided

Review by
07/13/2020

No review comments provided

Review by
11/12/2019

No review comments provided

Review by
10/14/2019

“I would like to recognize Taylor O'Neill for his exceptional service.”

Review by
10/14/2019

No review comments provided

Review by
10/04/2019

“I would like to recognize Zack for his exceptional service.”

Review by
10/02/2019

“I don't know their names, but they have good service.”

Review by
09/30/2019

“I would like to recognize the part-owners of Dallas Plumbing Company, Steve and Cindy Downs, for their exceptional service.”

Review by
09/30/2019

“I would like to recognize the plumbers for their exceptional service.”

Review by
09/24/2019

“The technician who did the work was exceptional.”

Review by
09/24/2019

“The technicians were very professional and knowledgeable.”

Review by
09/24/2019

No review comments provided

Review by
09/24/2019

“I don't remember any names.”

Review by
09/24/2019

“Mark Wisler, the service manager,”

Review by
09/24/2019

“They met my expectations with their professionalism.”

Review by
09/23/2019

“They met my expectations in all phases.”

Review by
09/23/2019

No review comments provided

Review by
09/20/2019

“Everyone at the company does a wonderful job!”

Review by
09/19/2019

“Everyone that has been out to my house has always done a great job!”

Review by
09/19/2019

“The work was done on time and the agreed upon price.”

Review by
09/19/2019

“The work was completed and we didn't have any issues.”

Review by
09/19/2019

No review comments provided

Review by
09/19/2019

“I was most satisfied with their ability to solve all the problems we had.”

Review by
09/19/2019

No review comments provided

Review by
09/19/2019

“Very friendly staff.”

Review by
09/19/2019

“They met all of my expectations.”

Review by
09/19/2019

No review comments provided

Review by
09/18/2019

“I wish I could remember his name. He came out several years ago and was excellent - young guy, slender, smart, efficient and personable.. The man who came after him - a year or so later was incompetent.”

Review by
09/18/2019

No review comments provided

Review by
06/06/2018

“They are very good at making sure that I get the repair work that is needed. They make sure that we do not spend money unnecessarily.”

Review by
06/06/2018

“I would like to recognize my service technician for his exceptional service.”

Review by
06/06/2018

“Dallas Plumbing Company met most of my expectations.”

Review by
06/06/2018

“Dallas Plumbing Company is very honest and upright. They tell you what you need to hear, not what you want to hear. I thought the problem was going to be a big one, but it was not.”

Review by
06/06/2018

No review comments provided

Review by
06/04/2018

“Dallas Plumbing Company met or exceeded my expectations with customer service.”

Review by
05/30/2018

“They are an older company and even though they have younger people working they have a vast knowledge of everything.”

Review by
05/29/2018

“Communication around what was being done and why.”

Review by
05/29/2018

“They fixed the toilets they don' leak now.”

Review by
05/29/2018

“Dallas Plumbing Company met my expectations because they fixed the problem.”

Review by
05/29/2018

“The plumber did a good job.”

Review by
05/29/2018

No review comments provided

Review by
05/29/2018

“They met my expectations in all areas.”

Review by
05/27/2018

No review comments provided

Review by
05/26/2018

“Quality of work, timeliness, cleanliness, and professionalism”

Review by
05/25/2018

“I had a leaking toilet tank where it connects to the base and I had an issue with the water heater.”

Review by
05/23/2018

“The timing, like they were on time.”

Review by
05/21/2018

“Everything was fine.”

Review by
05/21/2018

“They were very prompt.”

Review by
05/21/2018

“It was good. I really can't remember that well but I think they did everything I asked them to do. They were pretty good at fixing everything I asked them to do. I think they did a good job.”

Review by
05/21/2018

“The work they did was done properly and well. They just did not do everything that should have done.”

Review by
05/18/2018

“I had a positive experience. They're a very good company. The technicians were very polite, pleasant, and did their job. They were good.”

Review by
05/18/2018

“I just feel the ere service men were very helpful they were polite they presented themselves well. They were in uniforms and in marked cars. They were very professional.”

Review by
05/18/2018

“Under the sink work.”

Review by
05/18/2018

“I'm really, really happy with the people who set up the appointments, but the guys who did the really good work, they get up here, get the job done, and get out, they couldn't be any better.”

Review by
05/18/2018

“In all the areas they have meat my expectations.”

Review by
05/18/2018

No review comments provided

Review by
05/18/2018

“Just the general work.”

Review by
05/18/2018

“They were fixing a toilet that came removed from the floor.”

Review by
05/18/2018

“They were very communicative.”

Review by
05/17/2018

No review comments provided

Review by
08/09/2017

“I liked that they were prompt, friendly, and knowledgeable. They did plumbing plus draining and sewer work for me. I would rate them as an A+. I would be very likely to recommend them to a friend.”

Review by
08/09/2017

“It was for plumbing. I do call them anytime I need plumbing. It's no issues.”

Review by
06/13/2017

“They do a nice job. I would grade them as an A. I would highly recommend them.”

Review by
06/13/2017

“They are professional, and they are on time. They have done air conditioning and plumbing work for me. They are good.”

Review by
06/13/2017

“They just did their job. They helped with my gas line for the fireplace. I'll say they get an A.”

Review by
06/13/2017

“They put all of my appliances in, and they did all of the plumbing. They do a good job. They deserve an A+. I had no complaints, and I would highly recommend them.”

Review by
06/13/2017

“I think everything is fine. I used them. I think Dallas Plumbing Company is great. They just did plumbing work. Not air conditioning. I'd give them an A+.”

Review by
06/13/2017

“They respond immediately and do very good work. This time they fixed a sink drain and tightened faucets. I'd grade it an A+.”

Review by
06/13/2017

“They're very thorough and very polite. They have done plumbing work for me before. I'd give them an A. They did a good job.”

Review by
06/13/2017

“They did their job. That's the most important thing, and they did it right. They did plumbing work. I'd grade it as an A+.”

Review by
06/13/2017

“Everything is fine. I used them and I think they're great. They just do plumbing work for me, no air conditioning. I would grade the overall experience with an A+. I would highly recommend them.”

Review by
06/13/2017

“The guy found the cheapest way to fix the problem. And they came out quickly and fixed it at a low price. They did the sewer line. The sewer line was backed up, broken. I'd give them an A+ overall.”

Review by
06/13/2017

“They always show up and do what they say they were going to do. They replaced some faucets for me. I would grade the experience with an A+. I would highly recommend them.”

Review by
06/13/2017

“It was some time ago and they did fine. They were professional. They got here on time. They did the job and they left. They took my money and that was it. Nothing exciting particularly. My toilets were backing up into my bathtub, in my shower. I'd give them an A.”

Review by
06/05/2017

“They were looking to see if we had a leak under our foundation. I liked that they were nice. They were punctual. I would rate them as an A. I would be very likely to recommend them to friends and colleagues.”

Review by
06/05/2017

“It was plumbing. They're quick. I remember it was easy. A onetime stop. They don't have to come and go. They were A+, very good.”

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