Dallas Plumbing & Air Conditioning
Plumbers
Hours of Operation
Business Address
11055 Plano Road
Dallas, TX 75238
Company Details
Services Offered
- Drain Cleaning Services
- Sewer Line Repair and Replacement
- Water Heater Repair, Installation, and Replacement
- Bathroom Plumbing Services
Services Not Offered
Not specified
Minimum Job
Not specified
Warranty
- 5-year no lemon guarantee
Employee Information
- Background Checked
- Drug Tested
- Marked Vehicles
- Meet Professional Qualifications
- Professionally Trained
- Wear Uniforms
Insurance Coverage
General Liability Insurance
Company History
Distinctions
- Dallas Historical Society recognized Dallas Plumbing & Air Conditioning as a cornerstone company after having served Dallas through two World Wars and the Great Depression
Satisfaction Guarantee
About this company
"Dallas Plumbing & Air Conditioning offers the industry's strongest warranty promise. We stand behind every service and installation with unmatched confidence. For 120+ years, Dallas families have trusted us for plumbing and HVAC solutions that last, and we back that trust with warranties that no one else in the industry can match."
— Scott Bidwell, GM
License
M-39503
Ratings & Reviews
Compiled Score:
Dallas Plumbing & Air Conditioning has received 4.5 out of 5 stars based on 673 customer reviews. Learn about Our Research Process.
Kristen Lindsey
7 months ago
Excellent service and professional work! Konstantine and Bradley were fantastic! We had a great experience! They made the entire process of getting my new kitchen sink installed seamless. At the initial service call, I felt that the information I was given was honest and fair. Everything was explained clearly and I was told exactly what was needed. I think that’s always the scariest part of getting any service done is the fear of being taken advantage of. They showed up on time, kept me up to date on the progress, covered all my floors, wore shoe covers the whole time, and clean up after themselves. Overall it was a great experience and I would highly recommend them.
Adri Sam
a month ago
Water heater repair action was quick, about 5 min as the technician had already figured out the issue. Glad system was still under warranty. We did not know the batteries in the water censor have to be changed out, otherwise the hot water will automatically shut off. Wish this could have been relayed over the phone since it was a simple fix, but glad tech walked me through the process.
Kim Winston
4 weeks ago
Michael was so knowledgeable and polite. He went out of his way to explain what our A/C needed. He is so positive, it so great to see someone who really likes his work! We will always request Michael or Titus. They’re the best!
Sima Glazer
a month ago
I hate to say this, because I have used these guys before and they were really kind and professional, but I am now pretty sure i was likely scammed the other times I used them as well... We had them come out to take a look at our washing machine that was not draining properly. Every time we used it there was flooding. They assured me that once they snake the drain, things would be working fine. They snaked the drain, and things were most definitely not working.. Ok, it can happen, I wish they had told me before that there was a chance it would not work once they snaked it, but it is what it is. Their solution to this was that i needed to replace the 1.5 inch pipe with a 2 inch pipe to get things flowing again. This project included breaking down a wall and removing a sink. They quoted me $5000 and said they gave me "$1000" off. i was honestly ready to move forward with them but i decided to call another plumber to get a second opinion. He asked if they ran a camera through the whole system, I said no they hadn't. He came by for free, ran a camera and started laughing when he told us that everything was totally backed up and they had only snaked a few feet in. He poured some chemicals down the drain, charged me $280.00 and my washing machine is now working perfectly with ZERO flooding. DO NOT USE THIS COMPANY.
Vnetta Bagley
5 months ago
I am writing to express my disappointment with the level of service I have received, especially given the significant amount I paid for it. I invested over $18,000 with your company and, with that, expected a much higher standard of customer service and accountability than what was provided. I had my gas lines replaced and when I went to cook for the first time a couple of days after the work had been done, there was an explosion. My pants were singed, and in my cabinet under the stove was on fire. I didn't know what to do so I called the company. I was then troubled by how their representative spoke to me when I was attempting to explain a serious safety issue and escalate the matter to Mr. Evans. This was not a minor concern. The situation could have ended very badly. I had scheduled an appointment for the water heater, before there was an issue with my stove. When they came out only addressed the heater, took pics of under my stove. I sent an email to the district manager but had not heard anything back from him until I reached out again. Then he asked me when would be convenient for them to come out? That date is tomorrow 01/31/26. I have not received a confirmation or anything saying what they are going to do. I called this morning through the scheduler. I did not reach out to Mr. Evans as for his tone was not customer service friendly. I reasonably expected that all related issues would be addressed on Tues when they came out. I guess starting a fire due to a gas line not being tightened is not a big deal. The stove issue will be a week old tomorrow, so it nor were the damages that were caused have been addressed in any way. This lack of follow-through is unacceptable, especially given the seriousness of the situation and the level of service I paid for. Also I tried to use the company email that was listen on the website but got the message the address was not good. The only good thing I have to say about them is the rep Angel that came out in the beginning.
Service Area
Dallas Plumbing & Air Conditioning serves 90 cities in the Dallas area.
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Cities Served
Dallas Plumbing & Air Conditioning FAQ
Services
Hours of Operation
Business Address
11055 Plano Road
Dallas, TX 75238