Dallas Plumbing & Air Conditioning
Plumbers
Hours of Operation
Business Address
11055 Plano Road
Dallas, TX 75238
Company Details
Services Offered
- Drain Cleaning Services
- Sewer Line Repair and Replacement
- Water Heater Repair, Installation, and Replacement
- Bathroom Plumbing Services
Services Not Offered
Not specified
Minimum Job
Not specified
Warranty
- 5-year no lemon guarantee
Employee Information
- Background Checked
- Drug Tested
- Marked Vehicles
- Meet Professional Qualifications
- Professionally Trained
- Wear Uniforms
Insurance Coverage
General Liability Insurance
Company History
Distinctions
- Dallas Historical Society recognized Dallas Plumbing & Air Conditioning as a cornerstone company after having served Dallas through two World Wars and the Great Depression
Satisfaction Guarantee
About this company
"Dallas Plumbing & Air Conditioning offers the industry's strongest warranty promise. We stand behind every service and installation with unmatched confidence. For 120+ years, Dallas families have trusted us for plumbing and HVAC solutions that last, and we back that trust with warranties that no one else in the industry can match."
— Scott Bidwell, GM
License
M-39503
Ratings & Reviews
Compiled Score:
Dallas Plumbing & Air Conditioning has received 4.5 out of 5 stars based on 673 customer reviews. Learn about Our Research Process.
Kerry Baldwin
a month ago
Kaden and Max did a great job. Courteous and professional. Can’t say enough great things about these guys. Today Ricardo and Dylan came out and replaced the existing cast iron pipes with PVC under the house.Their work was outstanding and in a very reasonable amount of time. Ricardo explained every step of the process and was very patient with our multiple questions. Extremely professional and courteous. I recommend this company to anyone who needs this type of service.
Collin Brewer
2 months ago
Not a perfect experience, but my technician Brian was excellent. He worked through some incredibly horrible conditions in the middle of summer. He was consistently professional, tidy, and quality focused. From the company, there was a certain amount of "while you're in there" up-selling that needed to be worked through, but they were reasonable on price given the scope of repairs There were several times I asked the DPC rep for clarity on their repair recommendations as it pertained to code compliance and best practices. My impression was that they were more experienced working alongside the city inspectors than they were of the city code itself. There was a certain amount of mysticism when discussing which inspectors should approve what. This led to a lot of uncertainty around what should be done versus what needed to be done. In my case, I was told my entire system would need to be brought up to code if a repair was made. Upon further research and consulting with the city, this was simply not the case. We ended up walking back a few suggested repairs and focusing on what was necessary. DPC was professional and reasonable in response, and we came to a working agreement. We had one failed inspection that cost us a couple extra days without gas, but they were diligent and dedicated their tech to get things across the finish line. Again, I am thankful for Brian who worked like crazy to get things wrapped up.
Thomas Emanuele
2 weeks ago
Jay was respectful and efficiient very courteous. Did excellent installation. Cleaned up after himself and left the bathroom in better shape than when he got here. Helped taking some empty boxes outside. Will definitely use Dallas Plumbing and Air Conditioning again and request Jay. Thanks
Rob Bradford
3 weeks ago
UPDATE: The general manager of the company called me and apologized for the predatory behavior of his plumber and field supervisor. He said he was deeply disappointed, that his staff would try to scam customers. Claimed he would discipline both of them for the attempted massive overcharge. He said he would refund the $189.00 service charge that they billed me for the ridiculous quote. In honor of this, I have removed the commentary about what the plumber and field manager did and claimed in order to try to turn av$200 job into something orders of magnitude more. I have also upgraded the 1 star review to 3 stars to reflect the “no harm no foul” final outcome. I’ll just say that you should be careful and be very skeptical of anyone giving you multi-thousand dollar quotes for something that intuitively seems simple. Never accept people claiming they do “fixed fee” work. Demand to see the material and labor charges, as well as estimates of time required to do the work. If the imputed labor rate comes out to more than $100 per hour, you should have alarm bells going off. If the imputed labor rate is in the 1000’s, you should do what I did and refuse the service immediately and call the authorities that govern business ethics in your area. In this case, everything worked out after some back and forth…. Rating them as “good” to reflect them owning up to what their employees attempted and refunding the service fee.
Judy Bartlett-Roberto
4 months ago
Erik from Dallas Plumbing went above and beyond to make sure that our job was completed correctly. We needed two toilets replaced, and after removing them, both had installation difficulties that he worked through. A two hour job turned into a four hour job, and he stayed until 8:30 PM to make sure we were satisfied. He even found a small problem on a third toilet, that we were not aware of, and fixed that before he leftI highly recommend both Dallas plumbing, and Erik!
Service Area
Dallas Plumbing & Air Conditioning serves 90 cities in the Dallas area.
Loading map...
Cities Served
Dallas Plumbing & Air Conditioning FAQ
Services
Hours of Operation
Business Address
11055 Plano Road
Dallas, TX 75238