Berkeys Air Conditioning, Plumbing & Electrical
4th year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Best Pick Guaranteed

Compiled Score:

Berkeys Air Conditioning, Plumbing & Electrical has received 4.6 out of 5 stars based on 187 customer surveys.
5
134
4
35
3
7
2
10
1
1
4th year as a Best Pick Call
"Honesty, integrity, and quality have been our guiding principles since 1975. As such, we hire only the best technicians and use only the most up-to-date products. You can trust every one of our team members to be forthright in his or her recommendations and to be committed to client satisfaction. We call this 'The Berkeys Way.'"

Jamie Wooldridge | President
Company Information
Services Offered
Berkeys provides residential plumbing repair, installation, and inspection of water heaters, tankless water heaters, water softeners, water filtration and treatment systems, sinks, toilets, fixtures, garbage disposals, and gas lines. The company also offers annual plumbing inspections and slab leak detection as well as drain and sewer cleaning, repair, and replacement.
Company History
Berkeys has served the Dallas/Ft. Worth metroplex for over 40 years.
Distinctions
Berkeys has been featured in Southlake Journal's Best of the Best lists. In 2018, the company received a Best of Southlake Readers' Choice award from 76092 Magazine and a Tops in Tarrant 100 Best in Industry award from Society Life Magazine.
Employee Information
Employees wear uniforms, drive marked vehicles, and undergo background checks and drug testing.
Areas Served
Allen, Frisco, McKinney, Plano, The Colony, Dallas, Irving, Carrollton, Coppell, Irving, Richardson, Colleyville, Euless, Grapevine, Keller, North Richland Hills, Southlake, Argyle, Flower Mound, Highland Village, Lake Dallas, Lewisville
Address
1070 South Kimball Avenue Suite 131
Southlake, TX 76092
Hours
Mon
Open 24 hours
Tue
Open 24 hours
Wed
Open 24 hours
Thu
Open 24 hours
Fri
Open 24 hours
Sat
Open 24 hours
Sun
Open 24 hours
Licenses
M-40421

Compiled Score:

Berkeys Air Conditioning, Plumbing & Electrical has received 4.6 out of 5 stars based on 187 customer surveys.
5
134
4
35
3
7
2
10
1
1
Grade
Clear Filters
Filters
HOMEOWNER REVIEWS
Date Collected
Review by
10/10/2018

“I have found each of the workmen to be very professional and very polite. They have always done a great job.”

Review by
10/10/2018

“They are good people.”

Review by
10/10/2018

“They did the job at a good price and everything was fixed correctly.”

Review by
10/10/2018

“They met my expectations in all areas.”

Review by
10/10/2018

“They met expectations.”

Review by
10/10/2018

“I don't think anything ever exceeded.”

Review by
10/10/2018

“They met my expectations with the text message from them letting me know when they would be on my property and even sent me a picture of who was coming. This was very helpful.”

Review by
10/01/2018

“The service, the professionalism in letting us know who was going to show up ahead of time, and their willingness to help exceeded my expectations. They are great!”

Review by
10/01/2018

“I feel they met my expectations with everything because it all was great.”

Review by
09/28/2018

“I would like to recognize the gentleman that worked on our project for his exceptional service. He was great.”

Review by
09/28/2018

“I would like to recognize the person who did the work for their exceptional service.”

Review by
09/26/2018

No review comments provided

Review by
09/26/2018

No review comments provided

Review by
09/22/2018

“It was entirely too expensive for the work done. I was told that I was to be charged a flat rate regardless of how long it took.”

Review by
09/21/2018

No review comments provided

Review by
09/20/2018

No review comments provided

Review by
09/20/2018

No review comments provided

Review by
09/20/2018

No review comments provided

Review by
09/19/2018

“The individual that came to my house was extremely helpful and professional. Went out of his way to be helpful. Great individual commitment to service.”

Review by
09/19/2018

“all of your workmen are super.”

Review by
09/19/2018

No review comments provided

Review by
09/19/2018

No review comments provided

Review by
09/19/2018

“They met my expectations in their professionalism.”

Review by
09/19/2018

No review comments provided

Review by
09/19/2018

“I liked the idea of a one-stop-shop and working with a company with extended hours. However, each specialty operates separately so there is really no benefit. I bought extended service agreements - the whole nine yards. I was recommending this company. I won't again. I put in an entire HVAC system and at the end of the day, they left the drain in the mud by the house, creating foundation problems and causing the unit to shut off due to the clogged drain. I hope my most recent technician will not be blamed for this. It was the installers who let me down.”

Review by
09/18/2018

“I have a service contract for electrical, plumbing, and HVAC. They did some A/C repair and they have done one plumbing job and electrical job. The electrical was for a ceiling fan and the plumbing was for a replaced bathroom fixture and a leaky toilet.”

Review by
09/18/2018

“I would recognize Andrea and Mitch Lee is wonderful. Everyone who has ever been to my house has been wonderful. Whoever the young lady is who runs the office and keeps everything going is terrific.”

Review by
09/18/2018

“Doug and Jake are great. I ask for them every time. They are very professional very knowledgeable. They don't try to do something that doesn't need to be done and I've recommended them to many people. I think those two are outstanding.”

Review by
09/18/2018

“The last plumber that came out was great, and I was well pleased. He was really good. He was very professional, communicated well, did the job, got it done and cleaned up.”

Review by
09/18/2018

“There were not any areas they met or exceeded. It drug out to long, they didn't exceed on anything.”

Review by
09/18/2018

“Berkeys Air Conditioning, Plumbing & Electrical is timely, efficient, and very easy to schedule with.”

Review by
09/18/2018

“I got the water heater last year, and they did a really good job. I need to get them back here for the service.”

Review by
09/18/2018

“They fixed all of my problems.”

Review by
09/18/2018

“They did a good job overall repairing the issue.”

Review by
09/18/2018

“I have had Berkeys Air Conditioning, Plumbing & Electrical do plumbing and AC work for me. They have done a good job with both.”

Review by
09/18/2018

“I was most satisfied with the appointment time.”

Review by
09/18/2018

“I was most satisfied with the quality of the people.”

Review by
09/18/2018

“I was most satisfied with them making me feel comfortable and making my dogs feel comfortable. They even got on the floor and played with them.”

Review by
09/18/2018

“Berkeys Air Conditioning, Plumbing & Electrical quality of service and workmanship is above any other company that we have ever had.”

Review by
09/18/2018

“The guy who did the electrical was great. The plumbing was done efficiently. The HVAC was installed great.”

Review by
09/18/2018

“Everything was good.”

Review by
09/18/2018

“I am most satisfied with them because they are reliable.”

Review by
09/18/2018

“I am satisfied with them because they know their stuff, they were on time, they let you know when they were coming, and they were super clean.”

Review by
09/18/2018

No review comments provided

Review by
09/18/2018

“Homeowner was satisfied with the heating and air conditioning.”

Review by
09/18/2018

“Most recently, Travis in air conditioning and his supervisor Rick were exceptional. There was an issue that was created by a previous technician. They completely took care of the problem and it didn't cost me anything. Phil, a plumber, took care of a problem expeditiously and stayed late to make sure it was fixed. They did a great job.”

Review by
09/17/2018

“They ultimately met all of my expectations, however, it took four different trips.”

Review by
09/15/2018

No review comments provided

Review by
09/15/2018

No review comments provided

Review by
09/15/2018

No review comments provided

Review by
09/14/2018

No review comments provided

Review by
09/14/2018

No review comments provided

Review by
09/14/2018

No review comments provided

Review by
08/09/2017

“We've used them for electrical and we've used them for plumbing. We didn't use them for air conditioning. We had two different experiences. The very first one, the electrical was totally good, positive. I would say the second one was neutral. I guess that's because we've had good experiences and maybe not so good. It might be more specific to the type of work we had done. The most recent would be the plumbing. It was not the work, the work was good. I would say it was the price, and the fact that they want to sell you things that you don't need. I don't like that. I have no issue with the actual work. They are very competent and it's just, we thought, overpriced. I would say a B overall.”

Review by
07/31/2017

“The air conditioner is still working. They keep tabs on our A/C and they have done some plumbing work for us. Satisfied with work performed. There is usually just one person who comes out. I would grade the overall experience with an A. I would be very likely to recommend them to a friend, and we have already recommended them.”

Review by
07/31/2017

“They did a semiannual inspection of the heating and cleaned the heater. Come in the spring to check the air conditioning. Everything is fine. I would grade the overall experience with an A. I would be very likely to recommend them, and I already have recommended them.”

Review by
07/31/2017

“Everything went fine. They just did an annual inspection on the A/C. They may have also done some plumbing at some point. Everything meets up to our expectations. I would grade Berkeys as an A. I would be very likely to recommend them.”

Review by
07/31/2017

“Their timeliness, their politeness, and all that. The A/C, it was just a basic checkup and they also did the plumbing. Everything is working up to expectations. I would grade them as an A. I would highly recommend them.”

Review by
07/31/2017

“They were on time. They did a lot of work. They did some electrical. They did some A/C work. They checked my A/C system, heating system. They also did some plumbing for us. I'd give them an A grade.”

Review by
06/22/2017

“We had two different people come out, and they were both great. Very knowledgeable, very personable. They were just great. We really like Berkeys. I would give them an A++.”

Review by
06/22/2017

“They are very prompt and provide good service. They mostly did plumbing for me. I would grade the overall experience with an A. I would be very likely to recommend them.”

Review by
06/22/2017

“They were just very prompt in the work they did. It was a couple of different things. They gave me a quote on toilets and other repair work. It was plumbing work. I would grade the overall experience with an A+. I would highly recommend them, and I've already recommended them before.”

Review by
06/22/2017

“I reported one thing and I thought it was my air conditioner, and they sent an air conditioner guy, but it turned out to be a plumbing problem and he figured it out and fixed it anyway. I would grade the overall experience with an A+. I would highly recommend them.”

Review by
06/22/2017

“It's always positive. They take time if you have any comments or anything. It's fine. You can speak. You can say what you want. They did air conditioning. They just do all the electrical things. They've done excellent work, and I have no complaints. For years, they have done work on my house. I don't know how many years. It's been a long, long time, and I don't go to anybody else. Like any company, they have a couple of characters that aren't up to the other ones. Like every company, but that's expected. Nine out of ten of the people are good people. I would absolutely recommend them.”

Review by
06/22/2017

“They never disappoint. We've used them for so long, I can't tell you just one thing. They're just reliable. They're a little on the pricey side, but they do good work. I've recommended them to other people who have been just as satisfied. They've done plumbing, they haven't done any electrical. They come out and inspect our furnace and air conditioner every year because we have a service policy with them. But mostly plumbing is what we've used them for. I'd give them an A+ overall.”

Review by
06/22/2017

“Their customer service was really good, and I never had any issues when I was talking to people about the work. It was a kitchen faucet issue. I'd give Berkeys an A.”

Review by
06/22/2017

“I was very pleased with Berkeys. They’re professional. They did electrical and plumbing. I’d give them an A+ rating. They were great, and I would recommend them.”

Review by
06/22/2017

“They did work for me, like, six months ago. I had them replace a water spigot outside. Nothing really stood out to me. I would definitely give them an A rating.”

Review by
06/22/2017

“They were very prompt and on time. They replaced the kitchen faucet. I would grade the overall experience with an A+. I would be very likely to recommend them.”

Review by
06/22/2017

“They worked in my children's bathroom. The shower had a leak. I would grade the overall experience with an A. I would be very likely to recommend them.”

Review by
06/22/2017

“I’d give them an A+ overall. It was prompt, and the issue was resolved. The technicians were friendly and competent and got the job done efficiently.”

Review by
06/22/2017

“I like their professionalism, and they were always on time. They've done heating and air and plumbing. I'd give them an A rating.”

Review by
06/22/2017

“It was fine. They were thorough with their work. They were repairing a pipe. I'd give them a B- overall.”

Review by
06/22/2017

“It's been a while, but they've done some work for us. I think they're fine. We didn't have any problems with them. They're a little on the expensive side. They did plumbing work. I'd probably give them a B overall.”

Review by
06/22/2017

“It was OK. I wouldn't give them a good review about it. They were doing plumbing work. I'd give them a C.”

Review by
06/22/2017

“I had a stopped up line because of the trees. It was a $10,000 bill to do all of it; I paid $200, and then when I looked at the bill, the bill didn't seem right, and I still can't understand the bill on it. So, I just resolved the deal; I didn't call them back to fix it. I would grade the overall experience with a D. The quality of the work that he showed me was OK. It didn't make sense to me because he run such a little line down through the pipe to open it up—because I've had this problem before, and I've had other people to come out, and they used a bigger snake on it. And I had somebody come out after that, and they opened up, and I haven't had a minute's problem since then. I wasn't happy with them at all. I would not recommend them.”

Review by
06/19/2017

“I think they fixed the hot water heater. It was fine. They were very nice. They showed up when they said they would. There weren't any surprises. You know, once you hire somebody and then they come to do the work, they find ten or so things that are wrong. We had no surprises, so that's always good. I'd give them an A+ overall. I didn't have a problem with them. I thought they were a little expensive for what they did. But, you know, the work was fine, I just thought it was a little on the expensive side.”

Review by
06/19/2017

“They did their annual spring follow-up for A/C. They possibly did plumbing when I first moved into this house and plumbing in my last house, but that would have been nine or ten years ago. Every interaction has been A+.”

Review by
06/19/2017

“Well, they've consistently done a good job for me. That's why I've called them back. I've had them do some plumbing. I had a water line break that was in my foundation, so they had to dig under the house and repair it. I'd give them an A overall.”

Review by
06/19/2017

“They're reliable, they're local, and we've used them for years. They've done checking our air conditioning and they also did some plumbing for me. I'd give Berkeys an A.”

Review by
06/19/2017

“The usual. They were timely, got the job done, and it was all good. They did some electrical work and they did some water heater work. I'd give them an A and I would recommend them.”

Review by
06/19/2017

“Everything worked out great. No problems. We've had a couple of things serviced. Minor pipe work. It was a good experience, so I'd give it an A. It was good quality work. They were very good.”

Review by
06/19/2017

“We've used Berkeys for a couple of things over the years. They've been very good. They did a good job each time. They were very thorough and explained what they were doing and why they were doing it each time. We've had them do some air conditioning over the past few years. They get an A. I would highly recommend them.”

Review by
06/19/2017

“I use them all the time. I like the fact that they quote you a price and then they stick to that price, or really close to it, and if there's going to be any overages, they let you know. They try to save you money when they come out, you know; they're just real good people to deal with. They've done both plumbing and electrical work for me. I'd give them an A+ overall.”

Review by
06/19/2017

“We've used Berkeys for years, and we're very pleased with them. They do our air conditioning. They've done some electrical work for us. They do our heat. They've done some stuff with our plumbing. We've used them in all categories. I'd say A+. They're not pushy and they're very nice, and we're just very pleased. We've used them for many successes.”

Review by
06/19/2017

“I liked everything about them. I would grade the overall experience with an A. I would highly recommend them.”

Review by
06/19/2017

“I don't have anything to report at this time. They worked on the water heater. I would grade the overall experience with an A. I would highly recommend them.”

Review by
06/19/2017

“There was nothing in particular that I liked. I'd give them a B+ overall.”

Review by
06/19/2017

“I liked that they promptly responded. They replaced two toilets and they replaced the shower ensemble. I'd give them a B overall. They showed up when they were supposed to, but they stayed a lot longer than I was told, so my water was turned off for eight hours instead of two. They didn't leave a mess behind.”

Review by
06/19/2017

“I had called to see if I could get a copy of their estimate of putting in an A/C unit. Back in February they did work. Nothing in particular I liked about them. They replaced a hot water heater. The last time they were here, I have the service program, so they just did service work. I'd give them a B. I don't love them, I don't hate them. I've been loyal to them, but I could easily go somewhere else too. I had no complaints with their cleanliness, their punctuality, and their customer service; that's all fine.”

Review by
06/19/2017

“They would've come out for an A/C check. I've been a client for many years, so there's familiarity there. They have me on their current customer program, so it's just a good relationship. They did do some plumbing work for me in another house. I would say a B overall. The one challenge that I have with them is they always seem to come out and go through the house and find something that needs to be replaced, and it doesn't seem to me that they really give a good explanation and demonstrate that something really does need to be replaced. They just simply say, ‘Oh, we found this and we recommend that you replace it.’ And they don't do a good job of saying ‘Hey, we've noticed this. We've noticed this the last couple of times, and it seems to be going bad. Don't think we need to do anything about it now but probably we need to look at it at some point in time in the future,’ and document that as it goes along. Because these A/C units, these heating units, they don't just fail overnight. I mean, yes, they do fail overnight, I get that. But they show and demonstrate over time that there's wear and tear and that kind of a thing, and they don't seem to document the wear and tear and say ‘You know, I'm looking at it and it looks like this and this. This particular part is five years old, six years old, seven years old, typically only lasts for four or five years, you could see it go out.’ It doesn't seem to be that kind of relationship. Seems to be more of a need to generate more revenue this month so let me use this guy, see if I can get something repaired.”

Review by
06/19/2017

“As far as the technician, really good and all that. Despite all that, as far as the pricing, way out-of-bounds. I've already checked with other plumbers and when I told them what I got charged, they were just stunned and said, ‘Why did you do that?’ I had ball valve joints replaced on a hot water heater and got charged almost $400. And they just said that was way out of line. It should have been probably less than $200 to do something like that. No, they didn't do anything other than change a hose and the ball valve joints because we had the old valves. They were probably really, really old and just frozen up, which I understand, but for how little time it took him to put them in, and we were in the situation where our hot water heater had gone out. And after having that cost for that, I just chose not to do anything else. He was quoting me prices though over $1,000, $1,300, $1,400 just to do everything. That was just way out-of-bounds for the pricing. They may be a good company, but in that particular thing, it was a little too much. I would grade the overall experience with a C. I would probably not recommend them due to the pricing.”

Review by
06/19/2017

“They were kind of bad. Not too professional; they wanted to do it kind of stop-and-go, but I stayed on top of it. They did a leak for me. I'd give them a C overall, mediocre. They were not that clean.”

Review by
08/19/2016

“I can't say enough good things about my experience with Berkeys. When my guest bedroom flooded, I needed immediate help and Berkeys sent it with their technician, George. He worked until ll:00pm to find the problem and call in a restoration company to restore my bedroom. My bedroom looks great. Berkeys also helped clean out the condensation drain on my A/C which works fine now. Thank you, Berkeys.”

Review by
08/18/2016

“The guy who came to do the work, he was a very good problem solver. He really tried to solve the problem without costing me what it ultimately cost me. I give him credit for giving it a try. It just couldn't be fixed the way we wanted it, so he had to do some additional work. He did good work. It was plumbing work. He definitely deserves an A. He was really good. He was on time, and he called me back and told me when the parts would be in. All the work they did was very good.”

Review by
08/18/2016

“I had no problems with them. The first time I used them, they came out to do an A/C check. The second time I used them, I had my kitchen faucet repaired and a little bit of plumbing work done, and I had a good experience with both. I'd give them an A.”

Review by
08/18/2016

“It was wonderful. The guys, they just went above and beyond. They had to fix the hot water line leak, and they made holes and stuff, but they cleaned up really well, and they did sweeping and things that I wouldn't normally expect. They just did a really good job. I would give them an A+. ”

Review by
08/18/2016

“Berkeys is just really nice to work with. We had plumbing work done. There was a clog. I'd give them the highest grade.  ”

Review by
08/18/2016

“They were prompt, they did what they said that they were there to do, and everything's been taken care of. It was plumbing work. I'd give them an A.”

Review by
08/18/2016

“It wasn't really a positive experience. It was extremely expensive, even though it was on the weekend, for the work that was done. I would not call them again. It was more than twice what I would have anticipated for somebody being there for about ten minutes. They fixed a cracked pipe. I'd give them a C. He did a good job, it's just that it was super-duper expensive. If I left the price out, I'd probably give them a B. I think they were pretty timely. I have no expertise, so I don't know.”

Sort
High - Low
Low - High
Filter
Sort
New - Old
Old - New
Filter
Start Date:
End Date: