Baker Brothers Plumbing, Air & Electrical
11th year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Best Pick Guaranteed

Compiled Score:

Baker Brothers Plumbing, Air & Electrical has received 4.6 out of 5 stars based on 155 customer surveys conducted through Our Research Partners.
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11th year as a Best Pick Call
"We've been in business since 1945. You don't stay in business that long unless you're treating your customers right. We pride ourselves on being clean and professional. We know that we're guests in your home, and we want to be invited back. Customer satisfaction is our top priority."

Jimmie Dale | President
Company Information
Services Offered
Baker Brothers Plumbing, Air & Electrical offers residential and commercial plumbing repair and service, water heater replacement, sewer and drain cleaning, and slab leak location and repair. The company also offers heating and air conditioning services.
Company History
The company was founded in 1945 by Robert Tiner. Jim Dale, Robert's son-in-law, bought the company in 1988. Jim's son, Jimmie, began working for his father in 1993 and bought the company in 2008.
Employee Information
Employees wear uniforms, drive marked vehicles, and must pass background checks and drug tests before being hired.
Additional Information
Baker Brothers Plumbing, Air & Electrical offers flat-rate pricing.
Areas Served
Allen, Frisco, McKinney, Plano, The Colony, Dallas, Irving, Carrollton, Coppell, Irving, Richardson, Colleyville, Euless, Grapevine, Keller, North Richland Hills, Southlake, Argyle, Flower Mound, Highland Village, Lake Dallas, Lewisville
Address
2615 Big Town Boulevard
Mesquite, TX 75150
Hours
Mon
7:00 am - 7:00 pm
Tue
7:00 am - 7:00 pm
Wed
7:00 am - 7:00 pm
Thu
7:00 am - 7:00 pm
Fri
7:00 am - 7:00 pm
Sat
7:00 am - 7:00 pm
Sun
7:00 am - 7:00 pm
Licenses
M-30505

Compiled Score:

Baker Brothers Plumbing, Air & Electrical has received 4.6 out of 5 stars based on 155 customer surveys conducted through Our Research Partners.
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6
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
07/26/2021

“When we called, we needed someone to come out. They were really responsive, and got here when they could. It was an emergency situation. I would absolutely recommend them.”

Review by
07/24/2021

“Their service is typically top notch, but you will get an occasional plumber that might not be (very, very occasionally).”

Review by
07/24/2021

“They were prompt and professional. They did what they said they were going to do, and they did it in the time they said they would do it. They were phenomenal, nice, and friendly! I couldn't have asked for nicer people to work on my house!”

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07/24/2021

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07/24/2021

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07/22/2021

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07/22/2021

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07/21/2021

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07/21/2021

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07/21/2021

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07/21/2021

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07/13/2021

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07/01/2021

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06/30/2021

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06/29/2021

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06/29/2021

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06/29/2021

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Review by
06/29/2021

“I like the service, but I do not like getting a survey call afterwards.”

Review by
06/29/2021

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Review by
06/28/2021

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Review by
06/28/2021

“I've always had good service till the last time, the plumber didn't want to do the job right he only wanted the money as he wanted to charge me 700$ and told me the job couldn't be done as it was on the street side and not mine.”

Review by
06/25/2021

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06/24/2021

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06/24/2021

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06/24/2021

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06/23/2021

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06/23/2021

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06/23/2021

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06/23/2021

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06/23/2021

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06/23/2021

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Review by
06/23/2021

“The crew was here on time and located my slab leak quickly and did not hesitate about making the repair which was not a simple task”

Review by
06/23/2021

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06/23/2021

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Review by
06/23/2021

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Review by
06/23/2021

“The man who came out was lazy and unwilling to do a little work. We had roots in our sewage line and he wasn't willing to do the work to clear them out. He told me that it couldn't be done. So after paying more than $300 for him to tell me that I rented an Auger from Home Depot and did it myself. The drain works perfectly after I did the work.”

Review by
06/14/2021

“Excellent work installing my new air conditioner and air handler. Also great with toilet repair to stop leaks.”

Review by
06/14/2021

“Quick and professional service as always”

Review by
06/14/2021

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06/14/2021

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06/14/2021

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06/14/2021

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Review by
06/13/2021

“Had a good experience.”

Review by
06/13/2021

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06/12/2021

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Review by
06/11/2021

“Technician was very thorough, explained the needed repair and cost. Work was well done and solved the issue.”

Review by
06/11/2021

“Techs are always very presentable and professional. I think prices are on the high side but I trust Baker Brothers to stand behind their work.”

Review by
06/11/2021

“Best service people ever. Fast - efficient - effective - polite.”

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06/11/2021

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06/11/2021

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06/11/2021

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06/11/2021

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06/11/2021

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Review by
08/25/2020

“Prompt, knowledgeable , polite. Excellent service.”

Review by
08/23/2020

“Too expensive”

Review by
08/23/2020

“I had both an a/c technician and electrician from bakers brothers come out my property. They were both rude, cold and acted like they didn't want to do their jobs. The a/c technician didn't fix the issue I had with the ac unit. The bedroom ac was not blowing cold air. I had to get another company to come out to fix the issue.”

Review by
07/13/2020

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07/07/2020

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07/07/2020

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07/07/2020

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07/07/2020

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Review by
07/07/2020

“Responding for Tyson and Kimberly. Timely professional, courteous and thorough! Chip Grayson Property manager Chandler Family Trust”

Review by
07/07/2020

“Your prices have gone up so much since I started using Baker Brothers. I compare with other places. BB will be quite a bit more even with my 15% discount on the family plan. I’m rethinking my family plan.”

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07/07/2020

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07/06/2020

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07/06/2020

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07/06/2020

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07/06/2020

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07/06/2020

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Review by
07/06/2020

“They do a professional job!”

Review by
07/06/2020

“Baker Brothers Plumbing technician was on time, courteous, and willing to work for the customer.”

Review by
07/06/2020

“I definitely would recommend Baker Brothers to other people.”

Review by
07/06/2020

“I have used BBP on two occasions for the same service. On the first occasion the service technician came out, did what he had to do and all was well. On the second occasion, they sent out a team of two, who charged me a higher price without the same quality service. I feel that BBP needs to look closer at who they send out to service their client's home the jobs should be consistent. The same job at two different prices is not right.”

Review by
07/03/2020

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07/02/2020

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07/02/2020

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06/30/2020

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06/30/2020

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06/30/2020

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06/30/2020

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06/30/2020

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Review by
06/30/2020

“Alex was wonderful - friendly, knowledgeable, wore a mask. He was efficient and did the job quickly. And took away the old toilet and box!!! Thank you!”

Review by
06/30/2020

“I have referred several people to Baker Brothers, I know at least 4 people who have used them on my advice, and I certainly will call on them again if I need anything.done because I think they can be trusted to do a great job, at a fair price. The employees I've dealt with are always courteous, they seem to be "happy in their work" which means a lot when you're stressed out by an unexpected plumbing problem. In addition they leave everything clean and neat, no left over mess to be cleaned up like some other plumbing companies I've dealt with.”

Review by
06/28/2020

“I have already recommended.”

Review by
06/27/2020

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Review by
06/26/2020

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06/26/2020

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Review by
06/26/2020

“Aries greatly on tech that comes out,e.g., Isaac Cordero is the ONLY tech I want on my HVAC...5 Star guy all the way!!”

Review by
06/26/2020

“This brand = quality to me”

Review by
06/25/2020

“I have been using Baker Brothers Plumbing for over 20 years. They are reliable and competitive.”

Review by
06/25/2020

“On time and fixed problem”

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