American Pest
7th year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

American Pest has received 4.8 out of 5 stars based on 296 customer surveys.
5
247
4
39
3
5
2
3
1
2
7th year as a Best Pick Call
"Customer satisfaction is our first priority at American Pest. We provide our clients with caring, knowledgeable, and experienced professionals to deliver superior service: a tradition of excellence that over 30,000 area residents and business owners have come to know and trust for 90 years and counting."

David Billingsley | President
Company Information
Services Offered
American Pest offers eco-friendly pest control services to address pests such as ants, beetles, cockroaches, crickets, mice, silverfish, spiders, and stinging insects. The company provides termite elimination, mosquito control, tick mitigation services, Anticimex SMART digital pest control solutions, and consultations. American Pest specializes in bedbug thermal remediation, canine bedbug detection, insect identification, and LEED solutions.
Warranty
The company offers a Pest Free Pledge.
Company History
The company started in 1925.
Distinctions
American Pest has employees with PhDs in Entomology, four Board Certified Entomologists, and eight Associate Certified Entomologists on staff. American Pest is a National Pest Management Association QualityPro and GreenPro company as well as an Authorized Operator of the Sentricon Termite Colony Elimination System.
Areas Served
Washington, DC
Address
11820 West Market Place
Fulton, MD 20759
Hours
Mon
8:00 am - 5:30 pm
Tue
8:00 am - 5:30 pm
Wed
8:00 am - 5:30 pm
Thu
8:00 am - 5:30 pm
Fri
8:00 am - 5:30 pm
Sat
Closed
Sun
Closed
Licenses
#10150

Compiled Score:

American Pest has received 4.8 out of 5 stars based on 296 customer surveys.
5
247
4
39
3
5
2
3
1
2
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
08/01/2018

No review comments provided

Review by
08/01/2018

“I would like to recognize the first and second technician who came out to my home for their exceptional service.”

Review by
08/01/2018

No review comments provided

Review by
07/31/2018

“The ease of scheduling met or exceeded expectations.”

Review by
07/25/2018

“I've used them two places. My father's house had an ant problem. He explained that we would see a higher amount of ants. Literally exactly what he said happened. He came over and within 24 hours there wasn't an ant in or outside the house. The same thing happened at my house because I brought some of those ants over here. They took care of everything within a day.”

Review by
07/25/2018

“I would recognize the person who came out for exceptional service. He did a really nice job.”

Review by
07/25/2018

“The treatment outside met my expectations.”

Review by
07/16/2018

“I was satisfied with his friendliness. He took the time to address any concerns.”

Review by
07/16/2018

“The guy who comes out to our house overtime is awesome. He is really good and friendly. He doesn't make a mess and is good with our little kids.”

Review by
07/16/2018

No review comments provided

Review by
07/16/2018

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Review by
07/16/2018

“They are very prompt and responsive, however, I am still having pest issues after several attempts. I am not sure of how effective their product is.”

Review by
07/16/2018

No review comments provided

Review by
07/16/2018

“The scheduling is pretty tough so if you call for a service, they are likely to schedule it out for a week. It appears there are very few emergency slots and we needed an emergency service. I had to really push and escalate to a manager to get them here and that shouldn't happen.”

Review by
07/14/2018

“You met my expectations with the overall job, and results.”

Review by
07/14/2018

“You handle the mouse problem in my home, which met my expectations.”

Review by
07/14/2018

“Everything was fine”

Review by
06/26/2018

“They were on time, they answered all my questions, there were no complaints.”

Review by
06/26/2018

“The guy who came to our house, I don't know who he was, he's a very nice guy and I'm sure he's doing what he's told to do, but I don't have much contact with him and he just sprayed around the base of the house and I don't know if that's worth $85 and it didn't seem like it'd be worth my money. He was a really nice guy, he explained what he was doing, but if that's the quarterly service then I don't know if that's worth the value of the money. I miss the local people and if I wanted to be part of a big pest control company then I would've gone with Terminix, so I wish they were never acquired.”

Review by
06/25/2018

“I would like to recognize the technician. I forgot his name. He was wonderful. He called ahead. He had an earlier opening. It was perfect for me. He wanted to get in here and get the work done. He was kind, courteous, and very professional. It was a one hundred percent great experience.”

Review by
06/25/2018

“They sprayed for what pests they needed to and came in and conquered the job.”

Review by
06/25/2018

“Everything was fine.”

Review by
06/22/2018

“I would say with responsiveness. They came out the next day so that was good.”

Review by
06/22/2018

No review comments provided

Review by
06/22/2018

No review comments provided

Review by
06/18/2018

“I was very satisfied that American Pest helped me get rid of my mice.”

Review by
06/18/2018

“They exceeded my expectations because of the way that they explained things to me. They were very thorough when checking around. They also told me what to expect and how they were going to go about doing everything to accomplish our goals.”

Review by
06/13/2018

“I would like to recognize the guy that started us off a couple of months ago. I think his name is Mike.”

Review by
06/13/2018

“I would like to recognize the guy that came out, for his exceptional service. He was particularly good. We came to American Pest because the person that we used was bought by them. The first time that the guy came out, he didn't mind taking the extra time to explain how everything worked and what they do.”

Review by
06/21/2017

“I've had a positive experience. I liked that they're local American Pest for my area because it's a style. You get to talk to the same person when you call them. If you call them the next day, you're talking to the same person. It's a very small office where they manage their pest service out of for Silver Spring. I'd give them an A-. I had no complaints with their punctuality, cleanliness, and their expertise.”

Review by
06/21/2017

“We love American Pest. We've been very happy with them. They're solid and they're very helpful, and they do a thorough job and they're very adaptable to changing appointments or doing follow up. We've been very happy with them. I'd give them an A. I would have no problem recommending them.”

Review by
06/21/2017

“We've used them for several years. They come out quarterly, but if there' s a problem in between their appointments, they'll come back out again. I'd give them an A. I definitely would recommend them.”

Review by
06/21/2017

“I liked the fact that the workers were friendly. They made sure they checked the traps and made sure that everything was OK. We haven't had much of a problem. I'd grade the experience an A.”

Review by
06/21/2017

“I had a very positive experience with them. They are very responsive and kind. They do their work. I really like the way they work. I'd give them an A+. I would recommend them.”

Review by
06/21/2017

“The lady that came to do the work was helpful, pleasant to deal with, and I didn't have any problems with the company. She was going to take care of it. I'd give them an A+.”

Review by
06/21/2017

“It was good. They took their time to really get to know the issues and they actually worked on the issues at hand. I'd give them an A+.”

Review by
06/21/2017

“They were courteous, and prompt, and polite, and did what they were supposed to do. I'd give them an A.”

Review by
06/21/2017

“They do a good job and I don't have any problems anymore. I would give them an A.”

Review by
06/21/2017

“They seemed pretty positive and knowledgeable. They're an A.”

Review by
06/21/2017

“It's been positive with them. I'd give them an A.”

Review by
06/21/2017

“I had no complaints and I would recommend them.”

Review by
06/21/2017

“The transactions are easy. I'd give them an A.”

Review by
06/21/2017

“I had no complaints with them.”

Review by
06/21/2017

“I'll give them an A.”

Review by
06/21/2017

“They're thorough. They showed up and did what they were supposed to do. I was satisfied. I'd give them a B+. They try to push too much business. I had no complaints with their cleanliness or expertise. That was excellent.”

Review by
05/24/2016

“American pest has excellent customer service. Whenever I have had to contact them, replies have been prompt, professional and courteous. Moreover, the exterminators always send a report of findings.”

Review by
05/24/2016

“Timely, friendly and efficient.”

Review by
05/24/2016

“I  have been consistently pleased and impressed by the high level of customer service and service received!”

Review by
05/24/2016

No review comments provided

Review by
05/23/2016

No review comments provided

Review by
05/23/2016

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Review by
05/23/2016

No review comments provided

Review by
05/23/2016

No review comments provided

Review by
05/23/2016

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Review by
05/23/2016

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Review by
05/23/2016

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Review by
05/23/2016

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Review by
05/23/2016

“They really get the job done! No more mice, mosquitoes or moths. Nate is awesome. Highly recommend.”

Review by
05/23/2016

No review comments provided

Review by
05/23/2016

“I am very pleased with my technician. He is pleasant, on time, thorough and effective. In ten years, I've only had a couple of instances when I've needed to call for additional service. I have received that service promptly.”

Review by
05/23/2016

“Bugs returned within a few days. Will address at next appointment.”

Review by
05/23/2016

No review comments provided

Review by
05/22/2016

No review comments provided

Review by
05/22/2016

“I interviewed several termite elimination services. Ben of American Pest performed the most thorough initial inspection of my house, and the price was fair. The customer service is excellent from their follow up to their appreciating their customers.”

Review by
05/22/2016

“Usually do a good job but clearly did not go on the deck on this visit — lots of cob webs, even some kind of nest near door that they could not have missed if they had come to the back. I called and scheduled another visit to take care of the problem but wish it had been handled on the regular visit.”

Review by
05/21/2016

No review comments provided

Review by
05/21/2016

“I am very satisfied with American Pest's services and will continue to use them in the future.”

Review by
05/20/2016

“I have used several pest control companies and this is far the best that I have found.”

Review by
05/20/2016

No review comments provided

Review by
05/20/2016

“Long time customer and well satisfied.”

Review by
05/20/2016

“American  Pest responded so quickly to my rodent issues and their follow up was outstanding. Customer service rep's and the actual workmen listened to my concerns and handled the issue in a very safe manner.”

Review by
05/20/2016

“Have used them for years for termite control maintenance and the occasional ant problem for our 6+ year old house. Quick response and very professional!”

Review by
05/20/2016

“American  Pest is hands down the best pest control company I've dealt with. The people I've spoken to on the phone has always been polite and helpful. They always send the same technician out so he knows our problems and needs every time. I will recommend them to anyone!”

Review by
05/20/2016

No review comments provided

Review by
05/20/2016

No review comments provided

Review by
05/20/2016

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Review by
05/20/2016

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Review by
05/20/2016

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Review by
05/20/2016

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Review by
05/20/2016

No review comments provided

Review by
05/20/2016

No review comments provided

Review by
05/19/2016

“The gentleman from American Pest who provides my service every other month is knowledgeable, thorough and very pleasant to deal with. I am very pleased.”

Review by
05/19/2016

No review comments provided

Review by
05/18/2016

No review comments provided

Review by
05/18/2016

“Service  was great! They specialist even scheduled a follow-up to ensure the problem was properly solved.”

Review by
05/18/2016

“I can only say that if anyone needs Pest Control, they would surely be very satisfied with this company. I have never had any complaints. If I asked a question they answered it very professionally and to my satisfaction. Anyone would be wise to hire this company!”

Review by
05/18/2016

No review comments provided

Review by
05/18/2016

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Review by
05/18/2016

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Review by
05/18/2016

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Review by
05/18/2016

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Review by
05/18/2016

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Review by
05/17/2016

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Review by
05/17/2016

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Review by
05/17/2016

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Review by
05/17/2016

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Review by
05/17/2016

No review comments provided

Review by
05/17/2016

No review comments provided

Review by
05/17/2016

No review comments provided

Review by
05/17/2016

No review comments provided

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