“Steve Presto”

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“I would like to recognize Stacy for her exceptional service.”

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“We've had three different technicians, including our initial one who did our assessment and the ones who have done our monthly service. I would absolutely recognize them. They are very professional and personable. I feel comfortable with them on my property. That's a big deal. I've felt that way about all three of them.”

“I am satisfied because I don't have rats anymore.”

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“I would like to recognize Stacy. She is the only person I have been in contact with that has come to my house. She is easy to reach, immediately responsive, and fits me in as soon as she can. She takes care of the situation.”

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“I would like to recognize Steve Presto for his exceptional service.”

“TruTech Inc is a great company. We have recommended them to our own family and would use them again.”

“All areas exceeded my expectations.”

“The technician was very helpful and explained the entire process effectively.”

“I would like to recognize my technician for his exceptional service.”

“I would like to recognize the technician that comes out for his excellent service.”

“They exceeded my expectations in communication.”

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“I only dealt with one person and she was great. She was very knowledgeable and did a great job.”

“I would like to recognize everybody for their exceptional service because they have all been professional.”

“Stacy and the technician are awesome!”

“I have absolutely no issues with them. They were excellent. I would give them the highest ratings.”

“I would like to recognize Jesse for his exceptional service.”

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“Judah was my technician and he was always a pleasure to deal with. Great guy, I'm going to miss him.”

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“I would recognize Stacy Myers for their exceptional service.”

“They guy that came out was great. It seemed to help and he was great.”

“I like the service that they gave.”

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“I would like to recognize Jesse, my service technician, for his exceptional service.”

“They got rid of pests.”

“They met/exceeded my expectations in all of the areas. She is great.”

“Everyone I have dealt with at TruTech Inc. is professional and works well. I did have a problem with one technician because he weighed close to 400 pounds and could not get in my attic. The technician asked me to go up and check to attic he could not get in this was a while ago I just wanted to say it.”

“I would like to recognize the representative that is dispatched to our home regularly.”

“They met or exceeded my expectations with the guys who came out, they were very nice.”

“I would like to recognize the technician for his exceptional service. He was knowledgeable and did a great job.”

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“TruTech met my expectations in that they killed the bugs.”

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“She was very knowledgeable.”

“We are very happy with Stacey. She is very nice and agreeable.”

“They don't come all of the time. I have some issues with getting in touch with them. When they do the job, they need to be consistent with it.”

“They were very good. They took care of a mouse problem. I'd give the overall experience an A+. I'd be very likely to recommend them.”

“They're very reliable. They come when they say they're going to come, and the job seems to be getting done. They do ongoing vermin repellant. I'd give them an A for the overall experience.”

“The representative was professional, on time, customer friendly, and most of all, effective. What they did took care of my problem. They did pest control. I'd give them an A.”

“They were very professional. I liked that. They did interior exterminating. They were taking care of some bugs. I'd give the overall experience an A+.”

“Jessica is phenomenal; very helpful, kind, and competent. I'm very happy with her. We had rats in our attic, and she got them out. Then we went to the monthly program for the yard. She's excellent. The billing part has been a little lame, but her service has been A+ for sure. I already have recommended them. I've already recommended her. If I had a business, I'd hire her. She's just very good.”

“I liked that they asked if everything was OK. They were good. I think I would give them an A+.”

“My experience was positive. They did a follow-up. I think we have a contract for every couple of months, monitoring.”

“It was pest control. They seemed very professional, they did the job, and it worked. I had an issue with a rodent. I'd give them an A.”

“They were doing rat control. They were thorough, and they have been true to their follow-up so far. I'd give them an A.”

“They were getting rid of my rat. I liked their concern, and they did what they said they would do. They came out and did a good job. I'd give them an A+.”

“He put down some traps and covered up all the intrusion holes, and he was supposed to come back to do some spraying, but I can't speak for that. I'd give them an A+.”

“It was pest control; just rat control. They did my rental house, and I wasn't there, but I know everything was resolved. I'd give them an A. I will recommend them.”

“It was animal control. They were great. It was a rat. I liked the technician. He always did what he said he would do, and he followed up. He was great. I'd give them an A+.”

“My wife primarily dealt with them, but as far as she explained to me, everything was fine. Great job. They were checking for squirrels in the attic. I'd give them an A+.”

“We had some rodent sound in our wall, the tech that came out, set up traps and kept an eye out for us to see if we had any activity. She never removed any rodents, but it actually kind of went away by itself. She comes on a regular basis and switches out traps for us. I'd give them an A+.”

“I had rats in my attic, so they came in a truck to get rid of them. They were professional. The guy who came out was on time and his communication was good. Even the lady who's coming now, she calls ahead of time. She's always on time, so the service is pretty good. I'll give them an A.”

“It was animal work late last year. We had a rat. He couldn't find it because it was in an unreachable place. He was courteous. I only talked to him for two minutes, because I wasn't home at the time. He just had an accident. I'd give them an A.”

“It was a raccoon. They were here. They took care of it, and when the cage was full, they would come immediately to take the animal away. There was never any delay in service, and the tech was awesome. His name is Matthew. I'd give them an A+.”

“We had a rat problem. They thought they found where they might be coming in and sealed that up. Sure enough, we haven't had any since then, and then we agreed to have the bait traps outside. We haven't had any in the house at all. The gentleman who did the work for us was wonderful. He spent a lot of time, found everything, and closed everything up. The girl who's coming around and checking the bait and filling them up is very personable. They're all very personable and very friendly. I'm very happy with the service. A+ is fine. I would recommend them.”

“They were doing rats. Very friendly. The problem today is fantastic. I'd give them an A+.”

“For pest control, they do excellent work, and I would recommend them. Absolutely.”

“It was bee removal. They do excellent work, and I would recommend them for that.”

“Excellent work. No complaints, and I would recommend them for pest control.”

“I had a positive experience.”

“No complaints with the pest control, and I would recommend them.”

“I had a positive experience.”

“They were doing rat control. Steve was easy to talk to and work with, and he was pretty responsive. They were well recommended and pretty much took care of the problem. It only lasted a couple of weeks. I think it was kind of expensive, but it's a good company. I still have the problem, but it's minimal now. I would say definitely a B. I would rather it last a little bit longer. I don't know. Their customer service was definitely decent. They were responsive and on time. Their punctuality, cleanliness, and expertise were good.”

“It was animal control or removal. It was a good experience. Unfortunately, we were never able to figure out how this little raccoon or whatever was getting into the space, but it did come and go continuously even after their treatment., The only reason we finally got it was because we had the house tented, and they killed it. I didn't think to call because we had the house tented about a month afterwards. Other than the fact that we weren't able to figure out how and actually get the animal, the person they sent was very nice, very outgoing, and kept in touch with me continuously for the few days that we were involved. It was a positive experience for sure, but we were unfortunately unsuccessful in trapping the rat that was there. I'd give them a B. I wasn't unhappy. I know these things are a hit or a miss, but overall they were very professional and friendly.”

“They were trying to figure out how rats were getting in my attic. A couple of technicians were very good. One of them was OK, and the other two were very good. They're trying to work very hard even though they have not solved my problem. The fact that they haven't solved my problem makes me want to give them a little bit less, but the customer service part has been very good. I'd give them a B.”

“It wasn't positive, but it wasn't negative either, and not exactly neutral. I was not very pleased with the service. I had a problem with rodents in my attic. I was very upset about that in terms of he said it would cost one thing, and then got here and said, ‘It's worse than I thought. You've got a huge problem type thing.’ He charged me extra. He charged me $5 to get rid of 2 rats in my house and I was like, ‘Fine. Take it. Go. I don't care.’ He came back and sealed my house later on and told me he was going to come back every week and check to make sure there were no rodents up there. Well, I have yet to see him since he sealed the house, which is fine because obviously, I have nothing there. I'm not smelling anything. Obviously, the problem wasn't that bad and he wanted me to sign up for a contract every month. $7 every month to come and check for rodents, and I told him absolutely not. He was like ‘I told you over the phone that that was part of the deal,’ and I said, ‘No. That's not what you told me over the phone, but I don't want that to be part of the deal. I'll pay for you to take the rats out today and whatever service you think I'm supposed to be having.’ And so he went on and on about this and then he said, ‘No. No. It's fine. You don't have to have this service. I'm just going to put down a warranty for one year and that's it.’ I'm like, ‘OK. Whatever.’ So, it was very—honestly, throughout the whole thing I thought that he was shady.”

“They come and do service every month. The technician is very friendly. He always calls me and lets me know he's coming or if he found anything. He seems to be doing a good job. I'd give it an A+. I don't know the expertise, so I'm not a good judge of that, but it has worked. They're on time. I don't recommend anybody unless somebody asks me, so if someone asked me, I would. They did a nice job, they have been friendly, and they showed up, which is not always the case.”

“I would say that they're courteous and helpful; just trying to do a good job. They were setting some traps to see if there was still a rat. It turned out there weren’t any longer. The last one I killed myself, but we have been continuing the outdoor treatment with bait boxes in the yard for about six months or so. That is continuing to be effective in killing rats in the yard, so that we can eventually either eliminate them completely or keep them under control. I'd say A+.”

“There was an immediate response to my request for service and the service was explained and quite thorough. It was outdoor kind of pest protection as well as suspected indoor pest protection. I'd give them an A+. The tech was especially great.”

“They were very nice and friendly. They were doing pest control. We have rats in the house. I'd give them an A. Everything was OK. I'm definitely going to recommend them.”

“That's the exterminator. They were good. They were informative and let me know what was going on. They were taking care of some pests. I'd give them an A.”

“They're very good. I had a rat or something in my attic, and they got it out. They removed it. I'd give them an A.”

“They treated geckos, which others companies didn't treat, so that was good. I'd give them an A.”

“They are coming out now. They do pest control work. I had some type of rat or something around the house. I'd give them an A+.”

“They're here once a month for pest control. Everything's fine. They do excellent work with no complaints. I'm very happy with their work.”

“I had a positive experience.”

“They were great.”

“They're fine. They come out every month. They do pest control work.”

“They were just doing pest control work for me. I'd give them a B+.”

“They’re my bug company. It was just pest control.”

“The gentleman was very knowledgeable, and he did good work. It was pest control.”

“They’re my exterminators. They've been pretty good about coming when they say they'll come. They just do pest control. Customer service was good. Depending upon if it worked or not, I would recommend them; I have to see if it works.”

“That was a while ago. I think we had a good follow-up, which is always important. They keep me posted, and their work was done as contracted. I had creatures in my roof. They had to get them out and close up the openings. There were opossums running through basically. They had created a nest in my attic. Overall, very satisfactory.”

“He was efficient, he quoted the price, and he did what he was supposed to do. My dealings with him were not extensive, but he did a good job as far as I’m concerned. I have no problems or complaints. We got this for animal removal. It's not something I personally like to have, but he did what he had to do. He sterilized the place, and things are back to normal now. I'd give them an A. He did well. He was very much on the clock. I already did recommend them to somebody else.”

“The job was done correctly. The issue wasn't—I still have bees at my house. The issue wasn't resolved. They were supposed to get rid of bees at my house. It's nothing against the people. It's just the job wasn't successful, so I can't give it a good score.”