Romney Pest Control

Randy Brothers

2 months ago

I wanted to put a 10 out of 10 comment about your rep Xavier. Had the pleasure to meet this fine young man today who had just done a fantastic job on our home. If Romney continues to employee outstanding reps like Xavier you will have our business for many years to come. You should be proud to have on your team quality people like Xavier. Thank you Romney for just solidifying that our choice in choosing your company for the care of our home was the right choice. If you aren't using Romney Pest Control my question to you is why not? They are simply the absolute best! Randy & Lisa Brothers

Kimberly Houlihan

2 months ago

Kinda frustrated with this this company. I believe it was the manager that we interacted with in the begginning for setting up for rodent extermination. He has amazing customer service. They set up traps on the first visit and were great. I was told "the office" would call us to set up to check the traps. Nobody ever called. I followed up and they weren't able to come out right away. So I had to take the dead rats out of my own attic. They came out to the house finally saying it was a final inspection. This was the first time they've checked the traps. The lady who showed up assured us it was not a final. She told us "the office" would follow up to schedule.... nobody followed up. I called to set up the next appointment. Again, they told me this was a final.... I explained, that we were told the traps would be checked until we had no rats. Why is this another final? She laughed and blamed it on "the office". All I know is the girl who comes out is great. The manager was great but whoever works at "the office" for scheduling is not. Or maybe is the communication from field to office. It needs some work. Im not saying to not go with them compared to other companies but expect that your gonna have to lead the charge when it comes to scheduling.

Marana Day

2 months ago

If you want a company to show up and do what you want THIS IS NOT THEM! The first two times were great then I started getting emails that they showed up when they didn’t, they did our termite stuff as well (still stuck with that bill right now 😡) but they only ever baited it once. When I called and asked they said someone came out I told them they did not and I wanted to cancel everything. This was a pain as well when I stated my concerns she told me she would have someone come and walk things with me and explain what they found. Surprise that never happened! Someone came out and sprayed the outside left. Oh and they will never tell you when they are coming either. You will get an email 3 days before with no time window so be prepared to stay home until they come if you want the interior of your home sprayed. They left a mouse trap in the garage when we were having an issue and said they would be back in a week and nope. So many issues not enough time.

Carlea Brock

5 months ago

Zeke has been coming to our house for years through his work with the exterminating company. He’s one of the most thorough and detail-oriented technicians I’ve ever worked with, and his communication is always clear and excellent. I recommend him without reservation to anyone who needs dependable, high-quality service

Trevor Garbe

3 months ago

The technician(Jake) that came out to our home for initial treatment was extremely thorough and knowledgeable. Felt like our home got the attention it needed. I was very impressed.