PURCOR Pest Solutions

Ro P

2 weeks ago

Angel does an outstanding job every time he services my home. He is professional, knowledgeable, thorough and precise. I know that any pests are under control thanks to Purcor’s care and services. Always easy to get in touch with knowledgeable and kind members of the Purcor team and if any issues come up between service appointments, I can easily access help and have any concerns or issues addressed promptly. Truly a dedicated, professional, thorough, experienced Purcor team. Highly and enthusiastically recommend!!!!

Kenny Vasquez

3 months ago

My experience with PurCor Pest Control has been excellent so far! Alex is our regular tech and he does an awesome job with the property! Always bug free just as we expect. He is quick and responsive as well when we need him which is great!

Lydia Rodriguez

4 weeks ago

Taylor is an excellent worker and very good in what he does. But is getting to pricey for me. I love the professionalism and their work and I do want to continue with this company as long as they're willing to continue working with me..

Kai Destine

a month ago

I have never experienced such poor customer service. I understand that Purcor acquired my original pest control company, and perhaps the transition contributed to how my account has been handled, but the experience has been unacceptable. Since the end of last year, I have repeatedly scheduled appointments where no one shows up. Each time, I’m told, “We don’t know what happened, please give us another chance to make it right,” yet the same issue continues. I’ve also been told multiple times that a supervisor would call me back, but I have never received a return call. At one point, I contacted the cancellation department, and the representative assured me she would resolve everything and asked me not to cancel. She even documented her promises in an email, which gave me confidence to give your company another opportunity. Unfortunately, no one showed up again. I followed up by email and received no response, and when I called, I was once again told a supervisor would reach out—yet no one did. After weeks of trying to resolve this, I finally spoke with Misty. While I typically avoid escalating issues, the repeated lack of service and communication has been extremely frustrating. During this call, she raised her voice and told me I would have to wait, which only added to my disappointment. This level of service is unacceptable. I sincerely hope your company takes steps to improve how customers are treated. Growth is important, but it should never come at the expense of basic customer care and accountability.

phil zoltek

3 months ago

Friendly gentleman who made sure he communicated with me and heard any concerns that I had . He then paid special attention to the areas. I pointed out, also used his device to clean all the cobwebs in the corners around windows was very thorough. We greatly appreciate his expertise..