Berrett Pest Control
8th year as a Best Pick
Best Pick 2018
certified company
Verified License(s)
Verified General Liability Ins.
Best Pick Guaranteed

Compiled Score:

Berrett Pest Control has received 4.7 out of 5 stars based on 459 customer surveys.
5
361
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72
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12
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14
1
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8th year as a Best Pick Call
"At Berrett Pest Control, we work hard to provide every customer with honest and thorough service. We strive to do our work right the first time, and if there's a problem, we want to know about it so we can take care of it. We are very serious about making our customers happy."

Nathan Berrett | Co-owner
Company Information
Services Offered
Berrett Pest Control is a full-service company offering pest, termite, and mosquito control, rodent control and exclusion, and bedbug elimination. Berrett's pest control solutions include fully organic options. The company offers monthly, bimonthly, and quarterly service plans for its customers.
Warranty
Berrett Pest Control provides free re-treatment to unsatisfied customers.
Company History
The company was founded in 1999 and is currently owned by Nathan Berrett and Stephen Cisneros, who have 23 years and 17 years of industry experience, respectively.
Employee Information
Berrett Pest Control performs background checks and drug testing on all employees. In addition, employees wear uniforms and drive marked vehicles.
Licenses
TPCL# 566613
Areas Served
Allen, Frisco, McKinney, Plano, The Colony, Dallas, Irving, Carrollton, Coppell, Irving, Richardson, Colleyville, Euless, Grapevine, Keller, North Richland Hills, Southlake, Flower Mound, Highland Village, Lake Dallas, Lewisville

Compiled Score:

Berrett Pest Control has received 4.7 out of 5 stars based on 459 customer surveys.
5
361
4
72
3
12
2
14
1
0
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
10/01/2017

“It's great. Everything is great. They were just good at explaining things. The guy's very thorough. They did a great job. They're A+.”

Review by
10/01/2017

“I like that they remind you of your appointment, because they come out every three months. They're very timely. I'd give them an A+.”

Review by
09/28/2017

“I like them because I don't have any mosquitoes. That problem is taken care of. I don't have any issues. They deserve an A.”

Review by
09/28/2017

“They do exterior work, exterior spraying. We don't have any problems associated with anything. They deserve a B.”

Review by
09/28/2017

“They did what they said they were going to do. They did pest control for me. I'm satisfied overall. Customer service was just fine. I'd give them an A.”

Review by
09/28/2017

“They showed up on time, and there were dead bugs when they left, so that's a good thing. It was just a standard, routine thing. I think they're an A.”

Review by
09/28/2017

“It was OK. They took care of pests for me. They're an A.”

Review by
09/28/2017

“Berrett has done some work for me. I haven't been real happy with their work at all. The last time the fella came, he was there less than ten minutes. I've noticed I've still got ant beds in my yard all over the yard. I've been finding ants in the house again, and that's after three. They've treated my yard and house three times this year, and I'm still having problems with ants. I don't think I should be at this point. The last time I called over there I said I was going to cancel my November appointment. I intend to continue with that. I'm not going to use them anymore. I would say they deserve a C.”

Review by
09/28/2017

“I think they do a great job. They're on time. They show up when you expect them to be there. Working with them hasn't been a hassle or anything. There was a visit where the guy had to come inside. He ran through the house, hit all the spots, and was willing to take the time to ask me where my concerns were at. He made sure to spray those specific areas. They're just very patient and willing to do whatever they need to do. I think they deserve an A.”

Review by
09/28/2017

“The techs didn't seem like they wanted to do much. The last tech we had was excellent and did an excellent job, but prior to that just the whole experience wasn't good. We have bugs, which we've never had. They've been doing it for the last year, and we have bugs, which is just not good. They're always apologetic, but it's just a basic little, 'We're sorry, we'll do better.' I'd give them a D.”

Review by
09/28/2017

“It was a fine visit. The person that came was very friendly. He was really nice. He was quick and respectful. They just did general work for me, spraying of the house. Everything is fine. We just had some ants and stuff come in for some reason. They haven't been back yet, so we have no need for it at this point, but they did it really quickly that day. I'd give them an A. I had no issues with them.”

Review by
09/28/2017

“I'm overall satisfied with the work Berrett Pest Control did for me. They came in, did what they had to do, and when the time comes to determine whether it was termites or it was carpenter ants, the gentleman that was here said, 'These are not termites. These are carpenter ants,' and he went away. I thought that was great. I thought he was top-notch, A.”

Review by
09/28/2017

“It was very good. He got into different places where I thought he wasn't going to be able to, and he explained them to me. He did very good. He did cockroach spraying for me. The house has been empty, so I haven't been able to tell if they were going to come back or not, but I haven't seen anything while I was preparing it. They get an A.”

Review by
09/28/2017

“They're a good company. They've solved everything that we've needed to do. They're our company, and we use them to take care of our pests. We're in Texas, so every time it rains it's going to bring out more bugs, but so far everything's been great. I'm not going to say anybody's perfect, so they get a B.”

Review by
09/28/2017

“They're always pleasant. They always follow through. One time someone had gone through the termite inspection, and I had wanted them to come to the house. I wasn't alerted ahead. I called them about it, and they came back out. So I'm very pleased with them. I'd give them an A.”

Review by
09/28/2017

“They came out when I would call them. A couple times I had to push them to get an appointment if we had a problem in between. I have ants in my yard. They get an A. They were good. It took a while to get on top of the ants, but we'd just moved into the house.”

Review by
09/28/2017

“They always call before they come. They always show up on time. It's affordable. I've always had great customer service. They spray the perimeter of my house they come out, pest control. Everything is perfect so far. I'd grade them A.”

Review by
09/28/2017

“They're pretty good. So far, we don't see any issues after treatment, so I think it's good. They applied the treatment every half foot, and they put chemicals around the house. I don't have any complaints so far. I can give them an A.”

Review by
09/28/2017

“They're very prompt with their appointments. They do a good job. They're very professional while they're doing it. They sprayed for ants and other bugs. I'm overall satisfied with no complaints so far. They deserve at least a B+.”

Review by
09/28/2017

“They were easy to work with, make arrangements with, and schedule. They did pest control for us, inside and outside. I think I was on a yearly contract. Everything is working up to expectations now. They get an A.”

Review by
09/28/2017

“I've had good experiences with them. They're just easy to work with, easy to set up appointments, and they show up on time. They did indoor and outdoor pest control for me. I have no complaints. They get an A.”

Review by
05/19/2016

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Review by
05/18/2016

“Adam our service tech is very prompt, knowledgeable, and passionate about his job and service.”

Review by
05/18/2016

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Review by
05/17/2016

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Review by
05/17/2016

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Review by
05/17/2016

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Review by
05/17/2016

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Review by
05/17/2016

“Good customer service with great product offering.”

Review by
05/17/2016

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Review by
05/17/2016

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Review by
05/17/2016

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Review by
05/17/2016

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Review by
05/17/2016

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Review by
05/17/2016

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Review by
05/17/2016

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Review by
05/17/2016

“Friendly and effective service in keeping away insects. Especially liked how they got rids of the rats.”

Review by
05/17/2016

“BARRETT HAS ALWAYS BEEN RESPONSIVE AND FRIENDLY WHEN CONTACTED. MOST OF THE TIME, HOWEVER, I AM NOT AT HOME WHEN THEY TREAT THE YARD AND OUTSIDE THE HOUSE. SO FAR, THE MOSQUITO TREATMENTS SEEM TO BE WORKING WELL.”

Review by
05/17/2016

“My only concern is that the technician sent to my home is not given my backyard gate combination, which the Berrett office has in my file in their office. Due to this, if I am not home when they arrive the entire perimeter cannot be treated.”

Review by
05/17/2016

“I would highly recommend choosing Barrett Pest Control! They always remind us before they come out, noting the name of the person who will be arriving. The technicians are always professional and most importantly there are no bug issues!!!!”

Review by
05/17/2016

“I have no problem with the service I receive at my home. My only complaint is the customer service call center people. I have received multiple calls regarding a mosquito service that I have told them repeatedly we don't want. Last week I received a phone call asking if I would like to reinstate my service. The rep was under the impression that I was no longer a customer.”

Review by
05/16/2016

“I have been getting charged but have not seen anyone since the first initial service. Also, I am still noticing spiders and other pests around the home.”

Review by
05/16/2016

“I have four annual service calls for Berrett and they are always great. They even travel to our new home which is significantly further than where we used to live.”

Review by
05/16/2016

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Review by
05/15/2016

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Review by
05/15/2016

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Review by
05/15/2016

“Nothing negative to say about them.”

Review by
05/14/2016

“Poor scheduling and lousy cleanup.”

Review by
05/14/2016

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Review by
05/14/2016

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Review by
05/14/2016

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Review by
05/14/2016

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05/14/2016

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05/14/2016

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Review by
05/14/2016

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Review by
05/14/2016

“Good company some service men are more experienced than others. Quarterly fees are higher than other companies. Overall, it is good company with good follow-ups.”

Review by
05/14/2016

“Berrett sprays such good pest control that when we were infested with wasps the remnant of the treatment effectively killed all the wasps. Thank you.”

Review by
05/14/2016

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Review by
05/13/2016

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Review by
05/11/2016

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Review by
05/11/2016

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Review by
05/11/2016

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Review by
05/11/2016

“I  have been using Berrett Pest Control over 1 years now and they have always provided my home with top notch service.”

Review by
05/11/2016

“They keep having to come back because they can't get rid of the ants. They leave me cans of spray to do it myself!!!”

Review by
05/11/2016

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05/11/2016

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05/11/2016

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05/11/2016

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05/11/2016

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05/11/2016

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05/11/2016

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05/11/2016

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05/11/2016

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Review by
05/11/2016

“Tracked mud on patio.”

Review by
05/11/2016

“Perfect!”

Review by
05/11/2016

“We are very pleased with our pest control service.”

Review by
05/11/2016

“Berrett Pest Control has the friendliest employees, they are always on time and very nice.”

Review by
05/11/2016

“Berrett is a great company to work with. The techs are knowledgeable and friendly!”

Review by
05/11/2016

“I have done business with Berrett Pest Control for the past 1 years in 2 homes. They have been very good work with. They are easy to get a hold of and will work with their customers on their needs. Their technicians are fairly knowledgeable and very easy to talk to.”

Review by
05/10/2016

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Review by
05/10/2016

“I think it's important that I get to choose my time for the treatment and not just get an email saying I have been scheduled.”

Review by
05/09/2016

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Review by
05/09/2016

“I always receive outstanding service from Daniel! Very happy!”

Review by
05/09/2016

“They show complete and timely service.”

Review by
05/09/2016

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Review by
05/09/2016

“My complaint is that they sent an e-mail at approximately 3:3 on a Friday, telling me that they would be at my house the next day. The e-mail said to call or e-mail if the visit needed to be rescheduled. I sent an e-mail immediately about needing to reschedule, but no one responded. The technician showed up Saturday when we were not at home and claimed to do the treatment. He's been to our house previously, and he knows that he cannot treat but about 1% of the property if we are not at home. We were then billed for the treatment even though I had to then call the office and schedule another visit. This type of poor service is why we cut ties with Terminix, and we will do likewise with Berret if this happens again. We told the office folks from the beginning that they needed to call us to schedule appointments and not just show up. Our instructions have been ignored.”

Review by
05/08/2016

“My service provider is kind and friendly, however he hardly speaks any English. If I ask a question, I don't feel like he actually understands what I am asking, and he doesn't indicate that he doesn't know. He musters his way, as politely as he can, through an attempt at an answer. These folks won't take care of termites that I found in my landscaping. I have to wait until I find them on my house before they will do anything. I didn't even mind if I would have to pay something above and beyond my service contract price. This doesn't make sense to me, since they do treat my landscaping for other things. I will not renew my service contract with them.”

Review by
05/08/2016

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05/08/2016

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05/08/2016

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05/08/2016

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Review by
05/08/2016

“All was just as you said it would be and I am very satisfied.”

Review by
05/08/2016

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Review by
05/08/2016

“Great service. Wish they sprayed more often for mosquitos but other than that its been great. Thank you.”

Review by
05/08/2016

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Review by
05/07/2016

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Review by
05/06/2016

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Review by
05/06/2016

“Knowledgeable technicians and prices are reasonable compared to other providers.”

Review by
05/05/2016

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Review by
05/05/2016

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