East Coast Landscape Design
5th year as a Best Pick
Best Pick 2017
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

East Coast Landscape Design has received 4.9 out of 5 stars based on 33 customer surveys.
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5th year as a Best Pick Call
"Since we started the business in 1979, clients have been our number one priority. We bend over backwards to satisfy them. We give firm price guarantees for the quoted work as well as start and finish dates. Calls are returned on the same day, and employees wear uniforms and undergo drug screenings and background checks."

Mark Simpson | President
Company Information
Services Offered
East Coast Landscape Design offers custom residential hardscape and landscape design, including patios, walkways, retaining walls, outdoor kitchens, fire pits, drainage, and erosion control.
Minimum Job
The company requires a $4,000 minimum.
Warranty
East Coast Landscape Design offers a ten-year warranty on hardscape work and various one-year warranties on other work.
Company History
The local company was founded in 1979 by owner and operator Mark Simpson.
Distinctions
Mark Simpson is a Certified Segmental Retaining Wall Installer and a Permeable Interlocking Concrete Paver Specialist (PICPS). The company is a Certified Techo-Pro Contractor and a member of the National Association of Landscape Professionals, the Interlocking Concrete Paving Institute (ICPI), and the National Concrete Masonry Association (NCMA).
Licenses
#410513000257
Areas Served
Washington, DC

Compiled Score:

East Coast Landscape Design has received 4.9 out of 5 stars based on 33 customer surveys.
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Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
12/21/2017

“I think they were timely. If I had any concerns, they responded to them very quickly, which I liked. They gave me a lot of follow-up and care. They also have a quarterly newsletter they give out to their past clients, and they update you on what you should be doing this year—what to plant and things like that. They did some hardscapes too. They built a small retaining wall and extended a concrete sidewalk. I'd give East Coast Landscape Design an A.”

Review by
12/21/2017

“The quality of the work is always great. I've been using them for a long time. They did a hardscaping/landscaping project for me several years ago, and now they maintain it on an annual basis. It's always good. I get a lot of compliments about the work. I have a lot of people, even delivery people—everybody loves the work they did. It's really beautiful. I highly recommend them. I'd give them an A for sure.”

Review by
12/21/2017

“It was excellent. I will definitely recommend them to anyone. They work on schedule. They were right on target. They finished on time, and that's where it stays. I really liked that. They did paving. They paved my new driveway. They get an A.”

Review by
11/14/2017

“The overall quality of their product, the ultimate job that they did, is very high quality. They did hardscaping for me. They did a wall, they did a walkway, and they covered my stoop. I'd give them an A.”

Review by
11/14/2017

“East Coast Landscape Design showed up when they were supposed to, they did what they were supposed to, and they didn't try to gouge me. They did a paver installation and a mailbox build. They get an A+.”

Review by
11/14/2017

“They were very good, on time, and very neat about everything that they did. They were very good at planning. They've done pavers before, but they just did landscaping this time. I'd give them an A+.”

Review by
11/14/2017

“We were very satisfied. They were very professional, on-time, friendly, and dependable. We were very satisfied. They did landscaping, paver, and then they also steered us to a gentleman who did a deck remodel and a pergola. East Coast deserves an A.”

Review by
11/14/2017

“Mark—the owner—was great to sit down with, very patient, and walked us through everything in great detail. It was nice that the owner was so involved in the whole process. Then the guys who actually came out to do the work were really great; they walked me through everything, and explained everything to me. They included me in the process, and it was great. They did hardscaping and paver installation for me. East Coast Landscape Design gets an A.”

Review by
11/14/2017

“They've done work for me for 25 years. I like how they de-bed. Their de-beds are the top in the world; it's just beautiful. They let you be a part of the decisions. They're just nice people to work with. They come and do their job, and when they leave, it looks like a beautiful thing has happened. They've done landscaping. I have a slope in my backyard, and they landscaped the whole slope and put stone steps going up to a park behind my house. They just did this trench for my guest fireplace—beautiful job. They're an A+ all the way. They did this little trench, and the edges were as straight as their de-bedding. I've never seen a trench quite this nice.”

Review by
01/25/2017

“They didn't have quite what we were looking for, but they gave us an alternative, and it was better than what we were going to do. They did yard drainage. I’d give them an A because I thought it was very nicely done. It took a while to schedule it, but once it was scheduled, they were there. We’ve already recommended them. We've talked to different people when we showed them what they did, and we told them if you’re interested, we have a guy.”

Review by
01/25/2017

“I liked the expertise they showed and the quality of the service. They did the job exactly the way we agreed upon. For example, the grass they put in has lasted through the winter and still looks good. They’ve done demolition and concrete replacement for the driveway and sidewalk and new front yard sod. I would give them an A+. I would recommend them to anybody, including family members.”

Review by
01/25/2017

“I'm very happy with East Coast Landscape Design. They showed up on time, did what we asked them to, and did a good quality job. They did a small stone patio, and previously they built a nice stone wall for us. They’re an A company.”

Review by
01/25/2017

“I'd rate them an A.”

Review by
11/10/2016

“They built a 12-foot-high, 4-foot-long retaining wall. They also did landscaping and paving. I liked that they were efficient. They did what they said they were going to do. I liked their completeness. I’d give them an A because have no complaints.”

Review by
09/29/2015

“Their workers were very conscientious, and they didn't fool around. They got the job done, and it looks beautiful. They put in a French drain and a patio. They get an A grade from me.”

Review by
09/24/2015

“I had a positive experience.”

Review by
09/22/2015

“They did good work. They did primarily hardscaping. They built a fireplace and a patio. I used them 20 years back at another property, that's how I chose them. I would give them a B. They could get better at their responsiveness and things like that.”

Review by
09/22/2015

“They did a great job overall. They installed a patio in my backyard. The patio is holding up well. It's great. I would absolutely recommend them. I think they deserve an A+.”

Review by
09/22/2015

“They're wonderful. The owner is just very warm, friendly, and genuine. They just did a great job. Everything he said he would do, he did. If I wasn't happy with something, he was happy to come back and make it right. I've used them three times now. I had a landscaper come in to do some work and they actually landscaped the yard. The water came to the house and for the first time in 30 years, I ended up with some water in the basement, because he landscaped it so the water was coming over the foundation. East Coast came in and just kind of dropped it down and made it so that it all drains away. I haven't had a problem since. It was really scary because the insurance wouldn't cover it because it was landscaping. I had them come and put a new patio in my backyard. I had them come and redo part of my yard and make it like a morning garden. It's just gorgeous. He also put a fence in. It's really perfect. He's done a lot of work for me. There's a book of recommendations in the area of the top-rated companies—Best Pick Reports. I keep the book because I've had such a great experience. He's just wonderful. I have to call them again. Out of lots and lots of things that he put in the yard, only one shrub died. I have to call him and let him know that one of them died. It's been really dry. I don't have any problems with that. Last year, he put in the pavers in my screened room, a walkway around the side of the house, and a patio in the backyard. My grass cutting company started running over it with the heavy equipment to cut the grass and bending off the ends of the pavers so it was breaking up. They fixed it. He came and had their guys fix every bit of it. It really, in my opinion, wasn't necessarily their fault, but he didn't argue with me. He made it right and that was it. No questions asked. They’re A++.”

Review by
08/05/2014

“East Coast Landscape did some work for me last year. We're very happy with the back patio. I'd give them an A+.”

Review by
07/21/2014

“They did the front walkway to the house. They actually did a very lovely job with the walkway. It took them a long time to finally get started on the project. I know they were backed up, but, in terms of communicating the schedule and what was the hang-up, that wasn't well done. In addition, the cleanup afterward took a lot longer. Once they finally came to clean up it was good. I actually called one of the supervisors over and said we were going to do a walkthrough. When he saw the fact that the people had left stuff lying around, he was really shocked. I heard about the company because it was in Best Pick Reports. I would give them B or B+. I mean once they finally got going it was really good so a B+.”

Review by
07/21/2014

“They put in a walkway and then outdoor steps going down a hillside. They also put a rainwater collection system underground. I'd say that the work itself was an A, but the paperwork was a little slow. Every now and then, there was a communication issue, and they showed up when I had no idea they were coming to start the project. That sort of got things off to a bit of an uneven footing. The project was completed. It was a little pricier than what I thought it would be, but it looks wonderful, so that's not an issue. If somebody wanted to look at it as an economical process, I'm not so sure this would be the best company to go with, but since the grade is based on workmanship, I'd have to give them an A.”

Review by
07/21/2014

“East Coast Landscape was very professional. They put in a new front walkway for me. We discussed the design I wanted, and they were very helpful. I’m extremely, extremely happy, and I would absolutely recommend them to anybody. I already have, as a matter of fact.”

Review by
07/21/2014

“The work is good. We are satisfied with it. We had a patio done, and the workmanship was good. East Coast Landscape got there on time. We’d just moved into the area, and I’d wanted to find the right company to finish our patio project. I would give them an A grade because we're satisfied with it.”

Review by
06/10/2014

“The work was done really well, and it was really high quality. Mark was very good to work with. East Coast Landscape did a good job on our property, and they were respectful of the people living here. They did a walkway and some planting. I would recommend them, and I’d give them an A.”

Review by
06/10/2014

“East Coast Landscape did our walkway in the front of our house, and then we used them again for the back patio. I’d give them an A+.”

Review by
06/10/2014

“East Coast put in a patio with a retaining wall for a hot tub, and some steps leading up to it. Their workmanship is great. If I do further work, I would call them, and I’ve referred them to three other people. I’d give them an A.”

Review by
06/10/2014

“There used to be brick everywhere, and we had a deck that was awful. East Coast Landscape totally redid the backyard. They regraded the yard, put in grass, put in plants, and put in a paved patio. They were great.”

Review by
10/07/2013

“East Coast Landscape Design removed some overgrown bushes, filled in a pond, and installed a stone patio for me. They also trimmed some trees and corrected an erosion problem I had. The crew had a very artistic flair and attention to detail. I was very pleased with the results. I would give them an A+.”

Review by
09/30/2013

“They did a neat job and did it on time. They were willing to work with me on a few glitches that developed. They put a patio in and a walkway out front. They did a clean, neat job and finished it off cleanly and neatly. We had gotten a good review from somebody else they had done work for. I'd recommend them. I'd give them an A+.”

Review by
09/23/2013

“East Coast Landscape gave me a positive experience. I like the fact that they stuck with the job because when it was done, the main problem I wanted fixed wasn't quite right, but they added to the scope of work and produced a satisfactory product. They didn't give me grief about my complaint. They just went back to work and improved the job. It was a driveway repaving and a paver stone installation on the front of the house beyond the driveway to address a drainage issue. They created a drainage system that got water that used to stand in front of the house to move away from the house. So it was a resurfacing of the driveway and decorative paver stones with paver improvements. I believe, psychologically, that customers are more pleased when problems are fixed than they are when the work is done right the first time. I’ll give them a B+.”

Review by
09/20/2013

“I like the quality of the work. I found them in an EBSCO ratings manual, and when I spoke with the person from East Coast who came out for the initial conversation, I had a positive experience, so we moved forward. It wasn't a big landscape job. They resurfaced and did a patio and then an old, small walkway leading around the side of the house from the back patio to the front of the house, and they graded a new, wider, much better walkway there. It really just kind of connected the front and back and opened things up and made it look very nice. I would probably give them an A-. My only concern is that I haven't gotten a full response about some follow-up. It’s not exactly a cleanup issue because they cleaned everything up, but it was more sort of helping me understand how to maintain a couple of the things that were in a few areas. There was some dust residue from the job that I tried to sort of clean up when they first told me to. They were supposed to get back with me to help me figure out how to remove that. They haven't gotten back to me yet, so that’s my concern. So make it an A-.”

Review by
09/20/2013

“I had a positive experience. They were a one-stop shop and very professional. They landscaped my backyard, including a patio. I give them an A.”

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