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FEATURED REVIEWS
“Although my move is not yet complete - - 495 packed our household goods and transported them to storage at their Rockville, MD facility where they'll remain for approx. 4 months before being transported to our new home -- I have been quite satisfied on their service thus far. The sales manager, Tom Yospe, was terrific, totally customer service oriented, flexible and responsive. The office staff, headed by Priscila, has been fantastic - prompt, courteous, knowledgeable, al-around helpful. The 6-person team, led by Julio Benitez, which spent 2 days at our home, packing and loading two 24-foot trucks to the max, were well organized, respectful of our property, hard working and functioned like a well-oiled machine. I've done several major moves in my adult life, and 495 was the best I've seen in how they pack and in particular how well they protect each and every piece of furniture in padding and entirely stretched wrapped for add protection. All-in-all, I am pleased with the services provided to date.”
“I would recognize Eugene and the lead mover the day of for exceptional service.”
“I can't express how satisfied we were with this move from my initial communication until the move was completed. I live in NC and I usually move my son when needed. However, due to the Coronavirus pandemic, I was unable to do so this time. I was worried because I wasn't there to make sure everything went smoothly. From my initial contact with 495 with Joshua, follow-up with Priscilla and actual move with Edwin and the team, the move was FABULOUS!!! Every contact I made with 495 Movers was professional and they really made me feel important. We had a two stop move and every step was done with perfection. If I could give a rating greater than 5 stars I would because they definitely did an AWESOME job and they put my mind at ease. I will definitely use 495 Movers again and I will also recommend to others. Thank you for your Excellent service! It is greatly appreciated. Jun 25, 2020”
“They met my expectations because they sent me the inventory and quote right away. I think they did a great job and I would definitely recommend them. The met my expectations with the responsiveness of the crew. They also took direction really well. That dresser was unnerving for me because it's big, long, and heavy. They said it wouldn't be a problem though. They were very enthusiastic and motivated. They were extremely courteous and worked in a really efficient way. They were really skilled, knew what they were doing, and cared about our furniture. I think they may have even over wrapped things but that's a good thing. I had things that were being donated and I had them put them out on the porch. They took that extra step to make sure that whatever they were handling was prepped and well positioned. They had excellent customer service. That level of customer service met and exceeded my expectations.”
“Everyone at 495 Movers was very professional and helpful during my move. Moving is already a stressful experience under normal circumstances, but I had to move during a pandemic from a major city when protests started throughout the country. I was reassured from the first phone call with Josh. He explained the new protocols already in place, from disinfecting the trucks, to crew members wearing masks, to delivering free boxes and packing materials to minimize any exposure to the virus. The moving crew arrived on time, were courteous, efficient in loading everything on the elevator in the high rise apartment building then onto the truck, then driving several hours out of state and meeting me in a timely manner at the destination to unload everything quickly with no problems whatsoever. Even though the initial quote I got was higher than the others, I sensed immediately that 495 Movers would do a high quality job during a stressful time in my life and would take care of me. Thank you to everyone at 495 Movers! I'm happy with my experience and glad to add another 5 star review to your ratings.”
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“495 Movers did not met or exceed my expectations.”
“The team that moved me were professional, considerate and polite. They did an excellent job for me. This is the first time that I have used a mover, I would recommend them highly.”
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“They were very efficient, they moved quickly, and they did a very good job all around. The people were very friendly and I would use them again.”
“The movers were AMAZING however our original quote was HALF the amount of time it actually took so the end bill was quite a shock.”
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“495 started strong, but finished miserably. They failed to take note of major points regarding my move through different phone calls, namely the need for a smaller truck for delivery, the lack of an elevator at my destination, and my second floor apartment. Once my belongings were picked up, I had to initiate most of the conversations with the company regarding estimated delivery time. I also tried to initiate a promised renegotiation of the price based on an updated inventory, and was told this could be done at pick up, as things had changed since the initial quote. It was not done.”
“The team that came and moved everything was lovely.”
“They met most of what was expected.”
“The three of them were great.”
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“Yes I would recommend you to others”
“The team worked very well together.”
“Movers were quick and professional”
“Unlike the recommendation I received, my estimate was pretty far off from my final bill ($2000 different) and what I was told to expect (1 day of packing help and 1 day of loading) wasn't what happened (1 day of immediately starting to load without listening to my requests for help packing). In the end, we got moved without anything being broken and every person on the team was amazing at their work, but I felt so flustered throughout because of the inconsistencies between what I'd been told and what actually happened that I probably wouldn't recommend the company to others.”
“Although my move is not yet complete - - 495 packed our household goods and transported them to storage at their Rockville, MD facility where they'll remain for approx. 4 months before being transported to our new home -- I have been quite satisfied on their service thus far. The sales manager, Tom Yospe, was terrific, totally customer service oriented, flexible and responsive. The office staff, headed by Priscila, has been fantastic - prompt, courteous, knowledgeable, al-around helpful. The 6-person team, led by Julio Benitez, which spent 2 days at our home, packing and loading two 24-foot trucks to the max, were well organized, respectful of our property, hard working and functioned like a well-oiled machine. I've done several major moves in my adult life, and 495 was the best I've seen in how they pack and in particular how well they protect each and every piece of furniture in padding and entirely stretched wrapped for add protection. All-in-all, I am pleased with the services provided to date.”
“I do not recall the gentleman's names who move me but they did a great job all three of them. They were worked quickly and were very polite.”
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“Efficiency and care to wrap/protect our furniture.”
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“The wrapping and care that the team afforded were outstanding.”
“The broke my 70" t.v. and my dining room table. They broke the screen on the t.v. and the table fell in the truck and broke the base of the table.”
“495 movers was great to work with. Tom has a great attitude and good sense of humor.”
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“It was a wonderful experience and I would highly recommend them.”
“Everything was organized. They had it all down to a T.”
“All the staff was very professional and friendly. Not what you would generally expect from a moving. company.”
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“I was happy when they came early and we finished early!”
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“They are always willing to work with you no matter your moving timeline is. They can definitely work something out to make it work for you.”
“Antonio was the team leader and tom was the salesperson, they were both very helpful. The whole crew was great.”
“I would recognize Eugene and the lead mover the day of for exceptional service.”
“Their organization, handling of my furniture, and the speed of the move exceeded my expectations.”
“I want to recognize the movers who did my job and Josh; he was very good also.”
“I can't express how satisfied we were with this move from my initial communication until the move was completed. I live in NC and I usually move my son when needed. However, due to the Coronavirus pandemic, I was unable to do so this time. I was worried because I wasn't there to make sure everything went smoothly. From my initial contact with 495 with Joshua, follow-up with Priscilla and actual move with Edwin and the team, the move was FABULOUS!!! Every contact I made with 495 Movers was professional and they really made me feel important. We had a two stop move and every step was done with perfection. If I could give a rating greater than 5 stars I would because they definitely did an AWESOME job and they put my mind at ease. I will definitely use 495 Movers again and I will also recommend to others. Thank you for your Excellent service! It is greatly appreciated. Jun 25, 2020”
“I was very impressed with the work ethic and professionalism of the moving crews on both ends of the move; they were pleasant and easy to work with. The move-out crew had to move a large number of boxes containing vulnerable items during a heavy downpour, and ensured that the boxes were not left out in the rain to be damaged. Josh, the salesperson at 495 Movers who handled my case, tolerated with good grace my repeated calls to ensure that everything was still ready to go despite the pandemic. Luis kept me informed about the progress of the move.”
“The initial salesmen I worked with was great, but I cannot remember his name.”
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“They took my stuff, put them in the truck, and put them in my new house. Everything was great; they met expectations.”
“They made the process very easy and were very professional!”
“I would recognize Josh for exceptional service.”
“I would like to recognize my team for their exceptional service.”
“They did a great job. I have already referred them to someone else.”
“They were punctual and great to work with.”
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“The movers were very professional, causes, careful, and respectful both personally and of my property.”
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“I'd like to recognize my 3 movers for exceptional service. When they got to my house, they'd already done a 9-hour pack and move. I know I was tired, and they were very tired, but they continued on. I give them credit for working a 15-hour day.”
“They met my expectations because they sent me the inventory and quote right away. I think they did a great job and I would definitely recommend them. The met my expectations with the responsiveness of the crew. They also took direction really well. That dresser was unnerving for me because it's big, long, and heavy. They said it wouldn't be a problem though. They were very enthusiastic and motivated. They were extremely courteous and worked in a really efficient way. They were really skilled, knew what they were doing, and cared about our furniture. I think they may have even over wrapped things but that's a good thing. I had things that were being donated and I had them put them out on the porch. They took that extra step to make sure that whatever they were handling was prepped and well positioned. They had excellent customer service. That level of customer service met and exceeded my expectations.”
“The pricing was fair, that was the main reason I went with them.”
“With the pick-up process everything was perfect. The initial quote went perfectly.”
“The initial pick up crew was amazing. They deserve a pat on the back for all that they did. My representative Josh couldn't be found, and wouldn't answer any of my calls. Tom stepped in and ended up handling all of the communication.”
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“All of the guys who moved us that day provided exceptional service.”
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“All workers”
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“I am retired military and my wife and I and Family have made many moves throughout the past 35 years. This was probably the best movie we've ever had. Many thanks to Josh, Santos and the professional crew at 495 Movers.”
“The whole team was excellent, from my initial contact with Tom to the follow up calls received and the team that moved me. They were all very professional and attentive. Thank you!”
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“Everyone at 495 Movers was very professional and helpful during my move. Moving is already a stressful experience under normal circumstances, but I had to move during a pandemic from a major city when protests started throughout the country. I was reassured from the first phone call with Josh. He explained the new protocols already in place, from disinfecting the trucks, to crew members wearing masks, to delivering free boxes and packing materials to minimize any exposure to the virus. The moving crew arrived on time, were courteous, efficient in loading everything on the elevator in the high rise apartment building then onto the truck, then driving several hours out of state and meeting me in a timely manner at the destination to unload everything quickly with no problems whatsoever. Even though the initial quote I got was higher than the others, I sensed immediately that 495 Movers would do a high quality job during a stressful time in my life and would take care of me. Thank you to everyone at 495 Movers! I'm happy with my experience and glad to add another 5 star review to your ratings.”
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“Josh, Gustavo and Daniel were very kind, professional people who gave me peace of mind and thoughtful preparation for my move.”
“Lenny, the lead of the moving team, was very helpful and did a good job. Eugene was helpful providing a quote remotely and arranging for materials to be delivered in advance.”
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“I was asked to sign documentation that everything was delivered and was good shape prior to the move taking place. No! Beware of that tactic The movers damaged my driveway when backing the truck in. I pointed out to them that the truck scraped the asphalt. The response was that I should get some black paint and paint the scraped area. Outrageous!. My wife witnessed that the movers dropped a dresser and noted that a drawer was cracked. The movers denied it. They said the drawer was cracked before. The movers were supposed to supply wardrobe boxes ahead of the move. They didn't. The movers were supposed to remove junk as per the quote for $450. They decided they needed a second truck and additional hours. Think twice before selecting this mover. Hi”
“All of them, fast and professional”
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“I don't remember their names, but the three men I had doing our move were amazing!”
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“Their friendliness and professionalism made this move a very calm move.”
“Julio came through calmly and like a champ!”
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“Quick packing and dump trash management.”
“The guys really hustled, especially to meet the schedule and estimate.”
