“The gentlemen were professional. They worked hard the whole time they were there. They were responsible with our items, and they helped us with our packing even though that wasn't part of the original estimate. I'd grade them B. When I first called, the gentleman I talked to on the phone was great. He followed up right before the move just to confirm everything and ask additional questions. I felt like they were really on top of things. They were an hour-and-a-half early. That's the only reason I didn't grade them A, because they came super early. We weren't done packing yet. It was fine, and it worked out, but we were not expecting that. I had no issues with their cleanliness. They were great with expertise. They disassembled some furniture we had and re-assembled it at the new house. They were good.”

“I thought they were professional, on time, and got the job done earlier than scheduled. They wrapped up everything really nice and neat, then unpacked it, and set it up for me. I'd give them an A. They did a great job.”

“I'd rate it a good experience. Their customer service was good. Their punctuality was good. Their cleanliness was good. Their expertise was good.”

“They were on time. They charged what they asked, what we agreed on. I'd give them an A.”

“I'd rate them A. They were great. The customer service was great, fantastic.”

“They did work for me. They did a very good job.”

No review comments provided

“It was a very good experience.”

“I'd give them a four out of five. I'd give them an A.”

“It was a positive experience.”

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“They showed up, they moved, and they left. I'd give them a B.”

“They were prompt, did what they said they were going to do, worked hard, and got our stuff to the place it needed to get safe. I'd give them an A.”

“They’re fantastic. They were very professional and respectful, and they did a great job. I would give 495 Movers an A grade.”

“Their timeliness and helpfulness made 495 Movers a positive experience for me. I'd give them an A.”

“495 Movers was really helpful. They showed up on time, packed everything up for us, and nothing was broken. It was a really good experience. They get an A.”

“It was pretty good. I actually liked the guys. They were no-nonsense people. They came and I had no problem with them. I'd rate them A. They were fine.”

“It's the third time that I've used them to move, so I had a very good experience with them. They were very nice. They arrived on time. They did a good service for me. They moved me. I'd rate them A.”

“They quote appropriately. They actually get the work done in the time quoted. They stayed within the quoted amount. They're extremely responsive. Everything about them is wonderful. They get an A.”

“I knew that any time I needed assistance or customer support, they would answer. They take the time to really attend to each individual need of their customers. They're definitely an A.”

“It went very well. They arrived on time. They were very diligent. They stayed. It took longer than we thought, but it was partly our fault on that issue. They were very thorough, and they made it work. I'd give them an A. Everyone was very responsive. They were on time. There were a few things that were left after the fact on the yard.”

“It was in the spring. We didn't have an issue with them at all. I'll give them a B+. The only thing they did was bumped a couple things on the door when we were coming into the house. Some stuff got bumped and we thought that could have been handled better, but that's the only thing we had an issue with.”

“They are a very nice crew of people who come to your house, and everybody knows what to do so they won't waste time. Sometimes you have a lot of people working on something, and it never gets done. In that way, they were great. Everybody knew what to do. They were very friendly. They came into my house around 8:30 or so and at 11, everything was packed and in the truck. They're the best. I'd give them A+.”

“They came in and were very swift. They really were patient with us because we had a toddler running around. They were extremely careful with the furniture. It was a lot faster than I thought it was going to be. They're A+.”

“They did an excellent job. I have a lot of antique furniture, and they didn't mark anything. They were fast. They were courteous. They were considerate. They knew what they were doing. I'd give them an A.”

“They damaged the wall. They were moving a lot of furniture for me. The people are good. The people work very hard.”

“It was great. I'd say it was excellent. We had a great experience. The customer service was great. They ended up coming in advance, and everything was organized.”

“It was a good experience. They got everything in there. They were real helpful and got it done pretty quickly. I'd rate them A.”

“It was good. It felt good. I'd give them a B.”

“I'd give them a B.”

“I'd rate them A.”

“It was fine. I'd rate them A.”

“They were very good. I didn't have any complaints.”

“They were great.”

“They were very good. I would grade them an A.”

“They were fine. I would grade them an A+.”

“They were excellent with no complaints.”

“I'd give the overall experience a B.”

“I would grade them an A+. Everything went well.”

“It was a good experience. I have no complaints.”

“It was OK. I have no complaints—nothing broke.”

“They were very professional, and I would grade them an A+.”

“Everything was positive, and I have no complaints at all.”

“I had a good experience. I had no complaints. It's good.”

“It was quick, and they did the job well. I have no complaints at all.”

“They did great. They were very nice and very professional. I would grade them an A.”

“They were efficient, on time, and just spectacular. I would grade them an A+.”

“The workers were good. I'd give them a B+. The lead guy I thought was rude. The two workers were really good though.”

“I thought they were professional, efficient, and timely. I had no complaints. I'd be very likely to recommend them.”

“We used moving. I liked they were on time and they made it easy. I would grade them a C. I didn't have any dislikes with the service.”

“They are really professional, they accommodated us no complaints, and they were all very professional. I would grade them an A+.”

“The person that I spoke with was reachable. I would grade them an A. I would recommend them.”

“We used them quite a bit in DC for several moves. I would grade them an A+. I will be using them again shortly.”

“They were efficient, just as we expected. It was an all-around positive experience. I would grade them an A.”

“It was a fine experience. They did what they said they would do. The experience was an A. It was a solid A.”

“They were able to pack up all my stuff quickly and in a professional way. I would grade them an A+.”

“I'd give them an A+. They did a great job. They were swift with their work, and they took care of my property. They did an overall great job. They actually moved my furniture from one apartment to another.”

“I would grade them an A because, as far as I can remember, everything was OK. We've used them in the past, and we were pleased with them, so we just used them again.”

“They were on time. They were professional. They did a good job of protecting all of the furniture. They stayed until everything was where I wanted it. I'd give them an A+.”

“Their personnel are very capable, nice, intelligent, and helpful. They had the service that we needed, and they were prompt. I would grade them an A+.”

“They did a very good job. Nothing was broken. They communicated with me about the delivery, so everything was fine. I would grade them an A.”

“They were prompt, efficient, cheerful, and they went above and beyond what I asked them to do. They were great. I would grade them an A+.”

“It was a 1 percent positive experience. They were on time, and they were very careful with my stuff. They moved quickly, they cleaned up after themselves, and they were a personable group of guys. I would grade them an A.”

“They were great. Everybody was friendly and professional. They did everything that they said they would do. And everything came back the way it was picked up before the move. I would grade them an A+. I would definitely recommend them. Financially, most of the people I know wouldn't pay that rate, but I think I got a lot for that rate.”

“It was good. I was in a pickle, and they were able to accommodate the dates I wanted at a very fair price. And they did a great job with the pack up. I would grade them an A. I don't remember them being late.”

“They moved me two years ago. There was an issue with the misquoting, but besides that it was all right. I was quoted a different price and they then revised it due to ambiguous parameters. I'd give them a C overall. The issue was that I had to pay well above what was quoted so that was the only negative.”

“It was fine work. I don't have any complaints at all. They arrived on time. They're very professional. They moved everything. It was a good service. The experience was great. I would very much recommend them to anybody looking to move.”

“I liked that they charge by the hour, whereas other companies were one set fee. The reason it worked out for us, in charging by the hour, was that they were pretty quick and efficient, so it helped us save money in the end. They were pretty thorough in moving, and the guys remembered exactly where things needed to go, so we had a good experience. I would grade them an A.”

“They did a good job. It was quick. They were renovating our building, and they came and moved stuff from one building to another. I'd give them a B+. It was all set up by the office. They were just the people who came and moved it. They were punctual; they were on time. If their prices were reasonable and they did a great job, I would recommend them.”

“We were very pleased actually. There were two or three small broken items, and one I still I want to put a claim on, but it was only $5 or $6 dollars. Other than that, we were very satisfied, and we can't complain. I would grade them an A. I would recommend them, and I would make sure that the customers knew completely what to expect.”

“They were timely and fast, but they did damage a few things. Overall, I would give them a B. It was just the damage that bothered me. They could've wrapped some of these things better. They just got banged around on each other and they were broken by the time we got to our new house.”

“My experience was excellent. They were very professional, they came on time, and they were very efficient. They were also very polite and friendly. When you’re moving, and you’re always stressed, and there are so many things to do, it's nice when the people are personable but professional. You could rely on them, and they were very efficient. I was very pleased with them. I would grade them A+. The way that they packed everything up so efficiently, that was amazing—that's quality of service. And the customer interaction, the way they dealt with me, the way I felt confident about the way they were doing things, that was great too. They were polite, and they communicated. I'm very impressed with them. I've given their names to my friends in Baltimore to use them. I already recommended them.”

“I've used them twice in the last two years. They're quick. They're efficient. The guy, Tom, is very responsive. When I said, 'Hey, I'm moving in two weeks, can I get you to help me?' He worked with my schedule and talked to me about what I would need. He gave me an estimate and adjusted the fee based on what we actually did, so it was nice to see that go down a bit. I'd give the overall experience an A+. I always recommend them.”

“The day that I planned to move, I was able to use them on that day. It was three or four weeks of planning. They came out and provided an estimate. The guys were very thorough. I didn't have anything that was broken. They were thorough, careful, and very professional. The only thing that concerned me is that they didn't eat anything. I did grab them something to eat, though. I'd give them an A overall. Santiago was on top of it. They did most of the major planning.”

“The last time it wasn't positive. It was a negative experience for me personally. My boxes were completely unorganized and they were all packed. I thought that was really hard for unpacking. The boxes weren't put in the proper rooms and I don't feel like they did the thorough sweeping like they did the two times prior that I had used their company with their owner. They were the ones that were helping me I think. This time it was not them and I just don't feel like they were as thorough as my other two times that I've used them. I'd give them a C overall.”

“That was a long time ago. It was very good, quick and efficient. I would grade them a B. It was good the only thing is that they don't wear shoe covers and we moved into a new house and went into our home wearing shoes. They should wear shoe covers or something to protect the floor as they move around. The quality of work was good. We had to clean up the house after they left. The planning before and providing boxes was very good. They came 15 minutes before and they called to make sure it was good to move in.”

“I liked the fact that the moving supplies were included in the price. All I had to do was go to the office and picked up the boxes and tape to pack. I thought the movers were efficient, I like that they all spoke English and they could read English. Because in the past I had issues with movers not being able to read what I put on the boxes to put in the proper place but this group seemed competent to do that. Other than that I can't say that I had any complaints every was fine. I would grade them a B+. I would definitely use 495 Movers again. The customer service was great, especially dealing with the people in the office when I was doing the booking. They were very punctual, they were early.”

“What made my experience with 495 Movers positive was that they were on-time. We had everything packed but they moved it for us. Their quality of work was fine. The crew was professional. It was my first time using the company. What made my chose them over other companies was pricing and online reviews. I would recommend them to others and tell them they have good pricing and are on schedule. I'd give them a B+. Only thing that could elevate higher would be that they were missing some parts. They took apart a bed and we never got the parts. I don't know if they got left on the truck but we were no longer able to use the bedframe. That was never resolved. I tried calling and never heard back.”

“They did well. The service aspect of it and they followed through and they were consistent with what they offered and they followed through. They moved a room, that was it. They delivered a studio apartment. The movers were hardworking; they were fast and they got it done. It took them under three hours to complete the move and that was within the timeframe they told me. This was the first time I used the company. I called out to two or three ones but the service manager - he was really on top of it. He kept on calling me back, and he followed up and he shot me e-mails; he stayed on top of it; it was great. I really was impressed with him. I would use them again. I would grade them an A.”

“Well, they got the job done in one day, in terms of packing and everything. They didn’t have to come the next day. They were a little late, but they stayed until about 11:30 at night packing. They stored some of my things free of charge. They stored my things in Washington. They delivered on time, when I told them I bought my house. So I had a good experience. I haven’t unpacked anything yet because I’m doing renovations. So far I only had two things broken, but they’re very easy to fix. I would prefer it if they wrapped the china in very fine bubble paper, they packed it in newspaper. They were nice to deal with and as far as I know, everything worked out just fine. I would say A-.”

“495 Movers did a very nice job. What made them a positive experience for me was they wrapped some furniture up. They were going up and down a lot of stairs and never complained. They kept a smile on their face. It was a local move for me. I moved from a townhouse to a single family house. I would use them again. In fact, I'm in real estate and referred them to a couple of my clients. I would give them an A. The only thing that was a little bit different was the pricing ended up costing me a little bit more than I expected. I don't think he understood how much furniture I had. Other than that, everything else was perfect. At the end of the day, I was very happy.”

“495 Movers were very professional and did a great job. I'd give them five starts. What made my experience positive was that they were quick and were there on time. We had a lot more furniture than what we thought and they were able to get that on the truck. They did the job in a little under the time that they said they would. Everything worked out really well. The workers didn't break or trash anything. Nothing was lost or missing. It was my first time using them and would use them again if needed. I chose them because I was on a tight schedule and they were able to accommodate my schedule within a week and gave me a good price. I'd give them an A+.”

“We used them several years ago. I think the price was reasonable. They gave us a military discount. They made sure that they protected our entry ways. They were pretty thorough. They did a pretty good job. I think I would give them a B. I know that when we moved, when we left the rental and moved into our home, there were different guys who actually picked up and moved. The second set of guys, they weren't as careful with our stuff. Nothing was broken or damaged, but they weren't as careful. I wouldn't say it was an issue that needs to be addressed, but they weren't as careful as I think that they should have been from the beginning.”

“What made my experience positive with 495 Movers was that they worked really fast and were very professional. They took great care in packing all the stuff and placed it where we wanted to when we were done and they didn't slow down to get paid more money. They finished as quickly as they could. I would use them again. The technicians did a really good job. They are always good to answer the phone if we need help before the move. They called the day before and the day of to tell us what they were doing and what time they are going to arrive. They call afterwards to make sure everything went fine. I would give them an A+.”

“It was very easy to get everything set up and get my estimate. They showed up on time and took care of everything very quickly and efficiently for me. The quality of work was very good. They got everything taken care of and everything came in one piece just the way it was when I left. They were great at follow-up and getting in touch with me when I needed to talk to them, so that was really nice. I would use this company again. I think everyone was really great, very thorough. I chose them because I just happened to find an advertisement online, so I went with them. I would recommend them. I would grade them an A+.”

“495 Movers moved me from a condo which was four rooms and moved to a house. The movers did a great job. They kept everything clean and tidy and didn't break anything. I felt their customer service was more a bait-and-switch deal because they give you a really low bid but when it comes out it's hundreds of dollars higher. It took them about 14-15 hours to complete the job. Their estimate was 8 hours. I chose them because they were local. The work was great but if I had to give them a grade it all boils down to my money. I'd give them an F. If I had to grade them without the money, I'd give them an A for the work.”

“What made my experience positive with 495 Movers was that they were on time, did exactly what they said they were going to do, were professional, polite, clean and were reasonable. They weren't the least expensive. Their quality was excellent. The workers knew what they were doing. It was an out-of-town move. The time they gave included traffic. They beat the time. They were better than anticipated. Their customer service was excellent. They followed up with a phone call and wanted to know how the service was after the move. I highly recommend them and would definitely use them again. I would give them an A+.”

“They have done work for me in the past. It was pretty good. The main guy was great. He was just a little strong personality. I just asked him to put white gloves on when he moved my white linen sofa, and he kind of got offended by that and told me that was offensive. I thought that was strange, because I was asking him to protect my furniture. That was the only issue I had. Other than that, they were great. They didn't damage anything, just a little on the sofa, having some of the dirt marks on it, just from dirty hands. Other than that, it was just fine. I think I would give them an A. I was happy with them.”

“495 Movers were great. They were professional but fun. They put everything where I wanted it; they were quick. I had a positive experience. The personality of the people were nice. The communication between me and the crew were good. The crew moved several larger pieces of furniture and boxes. The overall quality of work was good. They didn't just sit around or anything. They definitely worked. I would recommend them to family or friends. The Navy's always moved me in the past so I'm not sure what I would say if I recommended them. This was my first time using 495 or any mover. I would grade them an A+.”

“What made my experience with 495 Movers positive was that I did a lot of the arranging online and they were accessible by telephone also. They were on time, the crew was very professional and knew what they were doing. They got the job done within the time limit. I only had a selected move of certain things and they did fine with that. There was one broken drawer handle but they came up with a solution to fix that in the end. I was more or less satisfied. It was the first time I used them and chose them because they were nearby. Some of the moving companies were more regional. I'd give them an A-.”

“They did some work about a year ago. They did a pretty good job. It was fairly easy. They only complaint I would have is, somewhere along the move some stuff got broken. Since there was two different companies, I don't know who was responsible for the stuff being broken. They came in. They packed us up. It was pretty timely. That part was good. The government choses who the movers are. Other than not knowing where the stuff was broken, they got an A or a B. They did what they were supposed to do pretty smoothly. There was a couple of things broken in transit, but I don't know from which company.”

“I don't remember if that was the company that I used or not. The only thing I would say is, I had understood, that in the contract, that over the time, it was for four hours that I had paid. Time over that would be prorated by a quarter hour, and it was not. I had to pay the full extra hour. The movers, themselves, were excellent. The movers, themselves, they did a great job. It was just, I felt that I kind of got taken with the money. I would have preferred that money go to a tip, to the guys who actually did the work. The service, the actual movers who came and did the job, I would give an A.”

“They have done some work for me. They were very very helpful. They helped me move twice. They are very quick and efficient. Anything that they have moved for me has not been damaged, or anything like that. They come with all the supplies that they need to wrap up everything. They are just really fast. I think two or three people were in the crew both times. I would give them an A, because both times I was a pain in the butt. As I was moving, we had several steps, because they helping both me, and my now husband, to move. They were just very cooperative, and did everything I asked them to.”

“Overall they were good. But here's the thing: They broke my 50-inch Plasma TV from the move. They wrapped it well and everything but it probably just bounced around in there. Then the guy, the guy Jacob or whatever, was really good. He told me he was sorry and all that. He said follow through the third party for their insurance. So I filed through the third party and never heard from them again. The third party never contacted me. So it's still up in the air and I don't know what happened. Nothing else I disliked; it was all fine. I would grade them a B. I would recommend them somewhat.”

“495 Movers did very well. They came when they were supposed to. My daughter had to leave so they were kind of alone in her apartment trying to get everything together. They moved every single thing -- they had to pack and move everything. They did packing and all that; they got everything where it needed - she went from Maryland to Virginia Beach, Virginia. It was a long haul. So they probably -- actually, it was probably about a 12, 14 hour day for them. They got there and got everything up in the apartment. They did everything they were supposed to do. I would use this company again.”

“They were professional and were quick with the move. They were willing to negotiate price. Their overall quality of work was excellent. I would use them again. The crew was great. They were fast and efficient and got us moved out in the time they said would. Actually, a little less. The communication was really good. I would recommend them to others and tell them I worked with other moving companies before and the price they quoted me was the price they stuck to. It was really honest and the price they gave was spot-on. I thought it was very fair. I'd give them an A.”

“They did some work for me. It would be a year ago in June. They moved me at least twice. They were timely. They sent the right number of people, who moved quickly, in terms of packing things that I hadn't been able to get to and getting them to the new place. And unpacking them and putting them away without difficulty. On the other things, they were careful. I can't remember the name of the young guy who was the captain, so to speak. He was very efficient and also very customer service oriented. There was one large piece of statuary, I guess you could call it, yard art, or something. Which, a later date, had to be moved from my original residence and brought over, not too far, but to my sons. That was in the second wave. Once again, I said, 'It's going to need at least four people. It's going to need a truck with a lift, so you can load this very large and heavy thing up onto it, etc.' And they did. They did do that. I've got two scrawny guys and they are going to have to lift this four feet up in the air. They did exactly what I said. The crew guy, I think it was either his day off, he came specially to make sure that everything moved smoothly and everything got to the right place. I think, Jacob, who was the person in the office that I worked with. He would call me and say, 'They are on the way' or 'They are running a little late, but they are coming.' Whatever the issue was. So, I'd say they are as advertised, at least in my experience. I would use them again. I'd have to say it was an A. It would be pretty hard not to. I'd say they were an A. I've used them years since I've moved prior to that. I think It was moving from a house I've lived in for thirty years or something. It's not as if I move every two or three years, like some people do, and have a lot to compare it to. However; I recently was talking with someone who moved here from Minneapolis, even in the same building I am in. She had the worst experience I ever heard. One damn thing after another. Not with my moving company, but with another one, pretty well known. Things were broken. It took months before insurance, before she got even some insurance and some things were paid. Surly rude people. She had to get a lawyer. There is your F and there is your A. It is all compared to what. But in my case, If I had to move again, please god don't, I would use the same group. And I would recommend them to others.”

“I don't like to bad mouth anybody. The gentleman that I dealt with very first, was very, very nice; very, very concerned. He even got his higher up involved in it. They came over and assured me that everything would be done, and it would be done -- I wouldn't have to do a thing, which is the truth, I didn't have to do anything. However, when we get to my apartment, I noticed that -- everybody was getting tired; it had been a long day. So expected the movers are going to be tired. But the way that they handled my clothing and the way that they put it in the closet didn't exactly impress me. And I also noticed some marks on my furniture that were not there -- which I know for a fact were not there when they moved us. They put the bubble wrap on it and stuff like that, which is good except that the tape that they used when the tape was taken off, it also pulled off a little bit of the wood in places on some of my furniture. The stuff was moved fine except that some of it -- the way that they went about doing it -- it was secure -- it was safe but they weren't as careful unwrapping as they were wrapping. I see no reason to call and talk to them about it because I don't plan on using them again. They moved everything in a reasonable amount of time. I chose them because they seemed to get the best ratings. They got some very, very very good ratings. I thought that they were a good company, and so that's why I put my trust in them. He was very nice because I was very upset; I was trying to downsize from a four-level house to a two-bedroom apartment. So I mean, everybody was uptight, I think. I'm sure for other people they would be fine. It's just that I wasn't as satisfied with them as I would like to have been able to say that I am. I was satisfied with the way that they wrapped the stuff; I was satisfied with the way that they loaded it; how careful they were and everything else. But then when we got to my apartment and it was so late in the evening when they started unwrapping everything -- then I also -- I had a china cabinet that I had planned on putting in one particular place, and it didn't look right. So I had them move it a couple of times before I was satisfied to where it should have been, and I don't think they were very happy with me because I did that. I might give them another chance. I would give them a C.”

“I had a positive experience with 495 Movers. It was very easy to schedule the move initially. We had some issues with closing and Jacob at 495 Movers was extremely accommodating because obviously it's a stressful time when your closing date gets pushed. He was able to remain flexible and play it by ear when it came to setting the moving date. So we had a good experience with him. He also provided us boxes and packing materials ahead of time so we could get started. When the guys came, they were so fast, like I could not believe how fast they worked. They did not break a single thing. They delivered everything, set it up. They worked so hard. We really appreciated them. They packed all of the stuff that we didn't pack. We signed up for a partial pack; we packed some of it. They came and packed the rest of the items. They packed whatever remained from the dishes, glassware, they disassembled all of it, the bedframes, our crib. They wrapped the TV. They wrapped all of our artwork and mirrors and everything was wrapped carefully. Everything made it. They were very careful about protecting the floors of our new home. The hardwoods were covered with padded materials prior to entry. They wore protective coverings on their shoes. They brought all of their own tools, brought extra packing materials so they were very well prepared. It was my first time using 495 Movers. I chose them because I had read good reviews about them online. When I called, I felt their prices were reasonable for the services they were offering. That's why I went with them. I actually have recommended them. Just told those I recommended them to that I had a really good experience and I was satisfied with the work and the customer service. That's why I would recommend them. I would give them an A+.”

“Everything was very positive with 495 Movers. They were very efficient and professional. I don't have any complaints at all. It was a really short turnaround time from the time that I called them until the time I had to move, it was a really fast timeframe. Everything worked out great and they were really good. They just carried everything into my apartment and put it where I needed them to. They took it out of my other house and wrapped it up and stuff and put it in the moving van. I felt their quality of work was good. The crew did a good job. The customer service was excellent. This was my first time using the 495 Movers. I discovered them on the Internet and they were available for the time slot that I needed. Like I said, it was a really fast turnaround. I think some of the other moving companies had longer lead times or whatever and they weren't available. I would definitely recommend them. They wrapped everything really well and packed it well so nothing was damaged. I mean I think if you are going to pay for a moving company as opposed to renting a truck and doing it yourself, I consider it a good deal. I would grade them an A+. The only thing I would say if I was recommending to a friend, I would tell them it could be very expensive. On the other hand, I think you get what you pay for. If you try to be -- go out and get the cheapest thing out there, then you're going to get damaged furniture and stuff. It was -- I would say on the more expensive side of things. On the other hand like I said, you get what you pay for. I think it was worth the money.”