“The moving team was good and very professional.”

“The sales team was good. The supervision on the day of the job was fair. There was an entire bedroom closet that they forgot. I had to go back and carry everything to my car in several trips. Wheels were broken off a suitcase and they left a ladder somewhere. The home office is good and some of the supervision was not awful but not great.”

“The Randall Moving & Storage team was great. All three of the movers were good.”

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“I would like to recognize the movers and Susan Smith for their exceptional service.”

“The overall service was easy and efficient, and there wasn't any damage.”

“I would like to recognize the guy who was the lead of the movers or the mover manager for his exceptional service.”

“I would like to recognize all of the movers. They were professional, got the job done, very friendly, and I had no issues with any of them.”

“I would like to recognize all the movers and the foreman. I've never had such pleasant working experience.”

“The office staff was very good at communicating with me.”

“Christopher's wife states her answer is the same as above for”

“They showed up on time and moved furniture like they were supposed to.”

“I would like to recognize Earl, the lead mover.”

“It has been too long.”

“The day that Randall Moving & Storage showed up they raised the price.”

“They met or exceeded expectations in the efficiency of packing up my home. That was excellent!”

“Everyone was very helpful.”

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“Randall Moving & Storage met or exceeded my expectations in regards to timeliness, professional, and customer-oriented.”

“Speed.”

“Randall Moving & Storage Inc. was very professional and very hard working.”

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“I would like to recognize everyone for their exceptional service. They all did a great job, especially Randy.”

“They were careful which was my main concern, and the guys were nice.”

“I would like to recognize the moving crew who moved us back in.”

“I would highly recommend Randall Moving & Storage. They are professional in all aspects.”

“The team that was doing the packing did an exceptional job.”

“They are exceptional people, excellent movers and I would use them again and again and again.”

“They were very easy to deal with. I could always get ahold of them even on off-hours.”

“They were all excellent.”

“The attitudes and work of the movers were fantastic.”

“Randall Moving & Storage met and exceeded my expectations with moving some very heavy furniture upstairs. They did a very good job with that.”

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“I would like to recognize the team leader and movers for exceptional service. I will use Randall Moving & Storage again.”

“I think they did a great job, they were prompt and courteous.”

“I was most satisfied with how they packed things so they would not get damaged and they did it in a timely manner.”

“All of the team was great.”

“I would like to recognize Dana and his partner. I am drawing a blank on his name. I feel bad about that. They were both outstanding!”

“I would like to recognize one of the movers, but I don't remember his name.”

“In the beginning, when I talked to the lady to schedule my appointment, that was the best part of my experience.”

“All three of the guys were great.”

“I was satisfied with their efficiency.”

“They met or exceeded my expectations in all of the areas.”

“They were exceptionally good and the price was extremely competitive for the service they deliver. I will never use another company again but them.”

“I'd like to recognize Tracey, he was kind and professional. I think they needed one more person on the job that day, but they managed perfectly?.”

“I feel the company met or exceeded my expectations in that they sure knew what they were doing.”

“Randall Moving & Storage Inc. exceeded my expectations with their friendliness, courteousness, and respect for our property.”

“I would like to recognize the head guy and his two workers. They were fantastic and worked really hard.”

“The flow of the move went well.”

“They exceeded my expectations with the speed at which they unloaded the truck. There was also nothing broken. I am not sure how nothing was broken. They piled a treadmill on top of a gas grill. They were standing on top of it. How it did not break I do not know. They also loaded items that were in a pile. The pile was trash. We had to hire another company once we got to the new house to remove the items. It cost us more money. They had to take those items to the dump.”

“They hustled, they are professional and efficient. They also did an extra drop off at a charity for us. They did not charge us for this and did a good job at the drop off.”

“They met all of my expectations. They were fast and good nature people. They were hard workers and the whole experience was great.”

“They were just really good and that is how we had found there name through Best Pick Reports.”

“The movers were great.”

“They did a few jobs for me. The one last year was an office furniture one and the year before it was a residential house. They were on time, knew what they were doing, and got the job done for a good price. I'd give them an A- overall.”

“We had a large moving job and they did a good job. They worked hard. They were good people and good workers. I can't think of one negative thing to say. They’re an A. I'm very likely to recommend them.”

“It was a full single family home move. They showed up when they said they were going to, took care of everything, and told me everything upfront. I'd give them an A.”

“It was a relatively small moving job. They showed up on time, they were fast, efficient, and respectful of my property. I'd give them an A overall.”

“They were outstanding. They did an average four-bedroom home. I liked everything from A to Z. There was only one tiny disappointment and that was in the quoting prior to the job. They were excellent. Like, I said, the entire experience was excellent. The only issue we had was we were quoted one price on the phone before we did the move and afterward, it was one and a half times that. I'd give them an A overall.”

“It was just a standard residential move: three bedrooms, living room and kitchen stuff. They were very responsive. They didn't give me the runaround. They were very straight about their quote. When the crew arrived, they were very courteous. They were very good to work with. There was never any conflict. They were always very willing to accommodate my needs. I would give them an A overall. I already have recommended them.”

“It was just a residential home. They were just great guys. They took very good care of my furniture and a lot of the antiques. They were just great. As a matter of fact, I'm about to hire them again—I have to move again. They were just really professional and conducted themselves in a very positive, easy-to-get-along-with manner. I'd give them an A overall.”

“They were wonderful. It was a small move. We were going from a one-bedroom apartment to a two-bedroom condo. They're very efficient, well priced, and they were prompt and on time, so that was good. I would give them an A+ overall. I would definitely use them again. I've actually already given them 3 referrals.”

“It was a big move, moving from a house to another house. It was from a house I lived in for twenty-five years. So, it was major. They showed up on time. They were accommodating about some difficulties. They were able to arrange the hallway. They were accommodating. They were good.”

“We just moved from a small condo to a larger condo. They were pretty efficient and they were very friendly and courteous. I'd give them a B overall. I'd be likely to recommend them.”

“It was a relatively large moving job. First of all, I think they're a little expensive. Second of all, during the move, they charge by the hour. It seems like some of their employees, they purposefully take their time delivering and wrapping the furniture. I'd give them a C overall. They know the business. They still have some of the products in storage right now. I'm not likely to recommend them.”

“They were approachable. They came in and did the work they were supposed to do and they got it done in the time that they were supposed to. They moved us twice, in fact. We moved local is what we did. We sold our house and had to move to a hotel for 3 months. They moved us into the hotel and then they moved us into our condo. They deserve an A+ overall. The quality of work was great. They helped me. I would recommend them.”

“They were fabulous, hands down. I liked everything. They didn't stop. We added stuff to it, they did it and didn't worry about giving me a bill. I bought them lunch, they didn't want to eat. They said, 'no, we've got work to do.' I made them eat. They were just ‘go go go go go.’ The guy I dealt with, he was just fabulous. It was a local move. I'd give them an A+ overall. I already have recommended them twice.”

“The only problem was that when they said it was paying gas, I think they say it's going to be a discount and probably was a miscommunication or something between the people who worked and the owner. But they did a good job except for that discount. That was the only problem. I would give them an A overall. It was a local move from Crystal City to Alexandria.”

“They were really thorough and they did some extra things that they were really helpful to me since it was just me and I couldn't do any of it myself. They did a local move. Overall, I would give them an A+. I think their customer service was fine. Mostly, they were OK.”

“They helped me get my couch in my house. They were quick and professional. It was a local move. They didn't even move the furniture. The couch could not be taken up the stairs in my townhouse so they had to hoist it over the balcony. For me, they were an A+ overall.”

“We had a good experience. They're fast. They did the job well. They moved all of my stuff. It was a residential move. It was a local move, like twenty-five miles. They're an A+. They're pretty good. I already recommended them to two of my friends.”

“The guy that we worked with had a really good presentation and good service. Their punctuality, the time they spent, and their quality work made it a positive experience. They did our local move back in January. I would give them an A overall.”

“We've used them twice now. They're professional and very organized. They got the job done. No complaining. They got the job done at a very fair price. They're very dependable. I wasn't worried if they would show up or not—things like that. It was a local move. I'll give them an A overall.”

“I found them incredible to work with. They listened to my concerns. They actually were able to take care of what I needed in a very timely manner. The people that I dealt with were all incredibly nice and willing to explain what was going on. In the move and stuff there was some craziness and they were able to explain what they were doing and why they were doing it and then negotiated with me on things like the rates and that kind of stuff. So, they were willing to be flexible. They did a long-distance move. They actually took stuff down to Charlottesville, Virginia for me which ended up being about a three hour trip. I'd give them an A overall.”

“I know they are a local company and they put great patience in trying to assist me when I needed the moving done. If I remember correctly, I had them move my parents, it was a health situation, who were moving into a nursing home and I had to get the furniture moved quickly and all that. So, they did that for me and they also stored the furniture for me. That was only a local move. I'd give them an A+ overall. I really didn't have any issues at all with them. They were efficient. They were there when they were supposed to be. They took care of our items when they were stored.”

“They were really nice. It was a local move. Everything got there on a timely manner with no broken stuff. They were very efficient and that’s why I called them. I will always call Randall. They did what they were supposed to do. I was trying to get a lower rate but everything worked out perfectly. I'd give them an A. They were very efficient. They need to be paid more than what they are actually paid for. They did a lot of hard work. The customer service was just absolutely wonderful and courteous. They are very on time.”

“They did fine. They were quick. They were friendly. I would say they weren't excellent, but I felt as though they were good work. I didn't have any issues.”

“They were good. I thought they were very helpful and friendly and stuff like that. It was a local move. I think they were good. I'd say an A overall.”

“They did what they needed to do. They were friendly. It was real good. They did packing and local moving for us. I'd give them an A overall.”

“They were pretty quick and efficient and friendly. It was a local move. I'd give them an A. I would be extremely likely to recommend them.”

“They were alright. They did their job. I paid them and they moved the furniture. It was a local move. I'd give them an A overall.”

“My stuff wasn't broken, I guess that's positive. It was just a couple of miles. They're the same as any other moving company I've used. I'd give them an A overall. I didn't have any issues with them.”

“They were punctual. Their employees were very courteous and professional. The people in their office were the same way. This was a local move. I would give them an A overall. I have recommended them.”

“They were great. They were friendly, showed up ready to work, got the job done, neat, clean, didn't make a mess, and didn't damage anything. They were professional. This one was a local move. I'd give them an A overall.”

“They did the job and nothing was broken or lost. I'd give them an A+ overall. It was great. They did a very good job.”

“They were just hard workers. They moved us locally. I'd give them an A overall.”

“They were on time. They did a local move for me. I'll give them an A overall.”

“They were easy to use. It was a ninety-mile move. I would give them a B+.”

“The foreman was very attentive and made it a good move. It was a local move. I'd give them a B.”

“The truck was running late and the dispatcher made sure to call us and say ‘this is what's going on, they're on their way' and they kept us up to date. The guys that moved were hilarious and very efficient. The only down side I had was that it took us longer to move than the estimated quote, so it cost us an extra hundred something dollars. It was a local move to the next town. I don't think they did good on how much furniture we actually did have. Also, I'm not sure if they figured in the fact that it spanned a lunch time and that counted against us? They deserve a B+ overall. They were coming off another job and they did not give the guys enough leeway time to actually leave. Even though they didn't show up on time, they did keep me up to date. They weren't majorly late - maybe 45 minutes. These guys were very knowledgeable.”

“When we contacted them, I did have a few problems with moving into my new apartment but it wasn't anything to do with them. They were very accommodating. It was a local move. Overall I'd give them a B. There was an issue on a certain day or certain time but I think it was a miscommunication with the office, but as far as the movers themselves, they were very good. I will recommend this company to others.”

“It turns out, a lot of my furniture was damaged. One of my—it was something I inherited from my grandmother, one of the legs was broken. I have a sideboard that's nicked pretty extensively in a few places and I can't get the doors. They put the doors in wrong. I'm having to hire somebody to come and put the doors in right. One-on-one they were fine. It was just the damage to my furniture. It was local, literally right down the street. I'd give them a C overall. They actually wanted me to move my moving date and I couldn't do it. They were punctual but only two of their men showed up. I know they had to call somebody else in. He had to join them later. They were very clean.”

“The first half was very positive. The second half, they lost our couch. They don't know what happened. They have the cushions and not the couch. Because we didn't get the extra insurance, we didn't get very much for it. They gave us a little bit more than they needed to, but still, it wasn't enough to go out and by a couch. It was a local move. I'd give them a C overall. It would've been an A but they lost our couch. Quality of work was fine, it was good. They were very responsive when they found out what happened. We're fine except for that one thing.”

“It wasn't the most professional move I've ever had. It was a short move. I was moving from my condo to a house that I'd built. I've served in the military for twenty something years and I've completed plenty of moves. It wasn't a lawsuit scenario, but I would never use them again. It wasn't a great experience. I would not use them again. They were somewhat nice. I wouldn't say they were bad guys. It just wasn't what I expected and I was certainly let down. I think they were there on time. They just couldn't find the condo. They definitely called before the appointment and after the appointment times. They moved before, but it wasn't a great experience. I definitely would not recommend them.”

“The problem was it took longer than they had expected. The guys didn't bring enough materials. The one thing that stuck out and just really bothered me more than anything was that at the end they started taking my tissue paper out of my gift-wrapping box and using that to wrap my goods in. And when they ran out of that, they went across and stole the paper from the neighbor across the hall. And it was one of those things where it was like, OK, this is not cool. And I said something to it and made the guy put the paper back and then the guy that was in charge came up and he took the same paper. The way it was done was not professional. We had a couple of things that were broken but it's kind of typical with moving, nothing big. They did take care to do what needed to be done. But it just wasn't a very well done move. I've moved a lot and it was one of my least favorite ones to say the least. It was local. It was just from McLean to Arlington which was about a 20-minute drive. I won't use them again so I'd have to give them a D overall. They got everything here and it was put in place when we needed to be and it was a long day. It was just the issues of the bad planning and then their solutions to the problem which was really bad. Living in a condo, you don't take people's paper and you don't take my stuff. This was weird.”

“I'd give Randall Moving an A+. Unrelated to the move, we had a refrigerator in the apartment that had to be delivered to another apartment. The other apartment was cluttered with stuff, and these guys didn't think anything of it. They went to the other apartment, talked to the woman, got everything straightened out, and moved some stuff. It was over and above what they had to do. I paid them for it, but still. I would have taken one look at that cluttered apartment and said forget it, but these guys stepped up.”

“The entire process was positive for me. From the first phone call, to the pricing, to the actual move-in date, everything was done as they said they would do it. The pricing was good and fair. The moving crew was very professional. It was an all-around great experience. I'd give them an A+.  ”

“I was satisfied with them. That was the second time I'd used them. We were trying to move out of Maryland and back into Virginia in the middle of a snowstorm, so it was handled well considering the circumstance. We had the problem with the snow. It was alright overall, and I used them twice. I have no complaints.”

“Those guys are very great. They did a very great job for me. I'd give them an A+ rating.”