Randall Moving & Storage
11th year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Randall Moving & Storage has received 4.7 out of 5 stars based on 73 customer surveys conducted through GuildQuality.
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11th year as a Best Pick Call

Company Message Regarding COVID-19

Employees are washing their hands, wearing gloves, and wearing masks when out on the job. Customers can expect their jobs to continue as scheduled.
"Randall Moving & Storage offers premium local and long-distance moving services at an affordable rate. What is most notable about our company is the quality of each and every one of our crewmen. Their professionalism and commitment to providing an excellent moving experience have made the company the success it is today."

Randall Smith | President
Company Information
Services Offered
Randall Moving & Storage offers residential and commercial full-service packing, local and long-distance moving, and storage. The company also provides crating for fragile items, piano moves, load and unload service for self-serve truck renters, and packing and moving supplies for purchase.
Minimum Job
The company generally requires a four-hour minimum job and offers senior and military discounts.
Company History
The regional, family-owned company was founded in 1979.
Distinctions
Randall Moving & Storage is an American Moving & Storage Association (AMSA) ProMover and a military-approved storage in transit (SIT) facility.
Employee Information
According to Randall Moving & Storage, the company uses only experienced movers on each job, and new hires must undergo extensive training by moving-industry professionals.
Areas Served
Bristow, Gainesville, Haymarket, Manassas, Nokesville, Woodbridge, Alexandria, Annandale, Burke, Centreville, Chantilly, Fairfax, Falls Church, Herndon, Lorton, McLean, Reston, Springfield, Vienna, Aldie, Ashburn, Leesburg, Purcellville, Sterling, Arlington
Address
9130 Euclid Court
Manassas, VA 20110
Hours
Mon
8:00 am - 5:00 pm
Tue
8:00 am - 5:00 pm
Wed
8:00 am - 5:00 pm
Thu
8:00 am - 5:00 pm
Fri
8:00 am - 5:00 pm
Sat
8:00 am - 11:00 am
Sun
Closed
Licenses
#430, USDOT #230816, MC #161503

Compiled Score:

Randall Moving & Storage has received 4.7 out of 5 stars based on 73 customer surveys conducted through GuildQuality.
5
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9
3
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1
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Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
11/06/2020

“They exceeded my expectations with their efficiency. The timeframe was much less to get all the things moved as expected.”

Review by
11/04/2020

“I don't remember their names, but I wrote the company a letter afterward because the crew really was phenomenal! I asked for that same crew for my upcoming move.”

Review by
11/04/2020

“They were very cooperative and easy to work with. They were prompt, timely, and did the job.”

Review by
10/21/2020

“I have dealt with them over the years, and they are top-notch. They meet all my expectations.”

Review by
10/16/2020

No review comments provided

Review by
10/16/2020

“I found Randall Moving & Storage to be very professional and dependable.”

Review by
10/16/2020

“I was especially happy with the customer service they provided!”

Review by
10/16/2020

“Randall Moving & Storage meet my expectations. They did exactly as I had expected them to do!”

Review by
10/16/2020

“They were fast and professional. I literally called them the same day and they were there in a couple of hours.”

Review by
10/16/2020

“Clarence and the moving crew did an excellent job. They provided excellent customer service and were extremely conscientious of our belongings.”

Review by
10/16/2020

No review comments provided

Review by
10/16/2020

No review comments provided

Review by
10/16/2020

“They were very efficient, effective, and very professional. Most importantly, they didn't break any of my items!”

Review by
10/16/2020

“They met or exceeded my expectations as they were very quick and very professional. They picked up stuff at the loading site and loaded it in the truck in an incredible short amount of time. It was delivered before lunch time, and I thought it would take all day.”

Review by
10/16/2020

“Randall Moving & Storage met my expectations by being timely and professional.”

Review by
10/16/2020

“They met my expectations.”

Review by
10/16/2020

“Their workers are very friendly and hardworking. They also have not broken any of my belonging the 3 times I have used them.”

Review by
10/16/2020

“They were there on time with a truck and three men.”

Review by
10/03/2019

“The moving team was good and very professional.”

Review by
10/03/2019

“The sales team was good. The supervision on the day of the job was fair. There was an entire bedroom closet that they forgot. I had to go back and carry everything to my car in several trips. Wheels were broken off a suitcase and they left a ladder somewhere. The home office is good and some of the supervision was not awful but not great.”

Review by
09/30/2019

“The Randall Moving & Storage team was great. All three of the movers were good.”

Review by
09/25/2019

No review comments provided

Review by
09/25/2019

No review comments provided

Review by
09/25/2019

“I would like to recognize the movers and Susan Smith for their exceptional service.”

Review by
09/25/2019

“The overall service was easy and efficient, and there wasn't any damage.”

Review by
08/28/2019

“I would like to recognize the guy who was the lead of the movers or the mover manager for his exceptional service.”

Review by
08/28/2019

“I would like to recognize all of the movers. They were professional, got the job done, very friendly, and I had no issues with any of them.”

Review by
08/27/2019

“I would like to recognize all the movers and the foreman. I've never had such pleasant working experience.”

Review by
08/27/2019

“The office staff was very good at communicating with me.”

Review by
08/27/2019

“Christopher's wife states her answer is the same as above for”

Review by
08/14/2019

“They showed up on time and moved furniture like they were supposed to.”

Review by
08/13/2019

“I would like to recognize Earl, the lead mover.”

Review by
08/12/2019

“It has been too long.”

Review by
08/12/2019

“The day that Randall Moving & Storage showed up they raised the price.”

Review by
08/10/2019

“They met or exceeded expectations in the efficiency of packing up my home. That was excellent!”

Review by
08/10/2019

“Everyone was very helpful.”

Review by
08/10/2019

No review comments provided

Review by
08/09/2019

“Randall Moving & Storage met or exceeded my expectations in regards to timeliness, professional, and customer-oriented.”

Review by
08/09/2019

“Speed.”

Review by
08/09/2019

“Randall Moving & Storage Inc. was very professional and very hard working.”

Review by
08/09/2019

No review comments provided

Review by
08/09/2019

“I would like to recognize everyone for their exceptional service. They all did a great job, especially Randy.”

Review by
07/18/2019

“They were careful which was my main concern, and the guys were nice.”

Review by
07/18/2019

“I would like to recognize the moving crew who moved us back in.”

Review by
07/18/2019

“I would highly recommend Randall Moving & Storage. They are professional in all aspects.”

Review by
07/18/2019

“The team that was doing the packing did an exceptional job.”

Review by
07/18/2019

“They are exceptional people, excellent movers and I would use them again and again and again.”

Review by
07/18/2019

“They were very easy to deal with. I could always get ahold of them even on off-hours.”

Review by
07/18/2019

“They were all excellent.”

Review by
07/18/2019

“The attitudes and work of the movers were fantastic.”

Review by
07/18/2019

“Randall Moving & Storage met and exceeded my expectations with moving some very heavy furniture upstairs. They did a very good job with that.”

Review by
07/18/2019

No review comments provided

Review by
07/18/2019

“I would like to recognize the team leader and movers for exceptional service. I will use Randall Moving & Storage again.”

Review by
07/18/2019

“I think they did a great job, they were prompt and courteous.”

Review by
07/18/2019

“I was most satisfied with how they packed things so they would not get damaged and they did it in a timely manner.”

Review by
07/18/2019

“All of the team was great.”

Review by
07/18/2019

“I would like to recognize Dana and his partner. I am drawing a blank on his name. I feel bad about that. They were both outstanding!”

Review by
07/18/2019

“I would like to recognize one of the movers, but I don't remember his name.”

Review by
09/05/2018

“In the beginning, when I talked to the lady to schedule my appointment, that was the best part of my experience.”

Review by
09/05/2018

“All three of the guys were great.”

Review by
09/04/2018

“I was satisfied with their efficiency.”

Review by
09/04/2018

“They met or exceeded my expectations in all of the areas.”

Review by
09/04/2018

“They were exceptionally good and the price was extremely competitive for the service they deliver. I will never use another company again but them.”

Review by
09/01/2018

“I'd like to recognize Tracey, he was kind and professional. I think they needed one more person on the job that day, but they managed perfectly?.”

Review by
09/01/2018

“I feel the company met or exceeded my expectations in that they sure knew what they were doing.”

Review by
08/28/2018

“Randall Moving & Storage Inc. exceeded my expectations with their friendliness, courteousness, and respect for our property.”

Review by
08/28/2018

“I would like to recognize the head guy and his two workers. They were fantastic and worked really hard.”

Review by
08/20/2018

“The flow of the move went well.”

Review by
08/20/2018

“They exceeded my expectations with the speed at which they unloaded the truck. There was also nothing broken. I am not sure how nothing was broken. They piled a treadmill on top of a gas grill. They were standing on top of it. How it did not break I do not know. They also loaded items that were in a pile. The pile was trash. We had to hire another company once we got to the new house to remove the items. It cost us more money. They had to take those items to the dump.”

Review by
08/17/2018

“They hustled, they are professional and efficient. They also did an extra drop off at a charity for us. They did not charge us for this and did a good job at the drop off.”

Review by
08/16/2018

“They met all of my expectations. They were fast and good nature people. They were hard workers and the whole experience was great.”

Review by
08/16/2018

“They were just really good and that is how we had found there name through Best Pick Reports.”

Review by
08/16/2018

“The movers were great.”

Review by
09/05/2017

“They did a few jobs for me. The one last year was an office furniture one and the year before it was a residential house. They were on time, knew what they were doing, and got the job done for a good price. I'd give them an A- overall.”

Review by
09/05/2017

“We had a large moving job and they did a good job. They worked hard. They were good people and good workers. I can't think of one negative thing to say. They’re an A. I'm very likely to recommend them.”

Review by
09/05/2017

“It was a full single family home move. They showed up when they said they were going to, took care of everything, and told me everything upfront. I'd give them an A.”

Review by
09/05/2017

“It was a relatively small moving job. They showed up on time, they were fast, efficient, and respectful of my property. I'd give them an A overall.”

Review by
09/05/2017

“They were outstanding. They did an average four-bedroom home. I liked everything from A to Z. There was only one tiny disappointment and that was in the quoting prior to the job. They were excellent. Like, I said, the entire experience was excellent. The only issue we had was we were quoted one price on the phone before we did the move and afterward, it was one and a half times that. I'd give them an A overall.”

Review by
09/05/2017

“It was just a standard residential move: three bedrooms, living room and kitchen stuff. They were very responsive. They didn't give me the runaround. They were very straight about their quote. When the crew arrived, they were very courteous. They were very good to work with. There was never any conflict. They were always very willing to accommodate my needs. I would give them an A overall. I already have recommended them.”

Review by
09/05/2017

“It was just a residential home. They were just great guys. They took very good care of my furniture and a lot of the antiques. They were just great. As a matter of fact, I'm about to hire them again—I have to move again. They were just really professional and conducted themselves in a very positive, easy-to-get-along-with manner. I'd give them an A overall.”

Review by
09/05/2017

“They were wonderful. It was a small move. We were going from a one-bedroom apartment to a two-bedroom condo. They're very efficient, well priced, and they were prompt and on time, so that was good. I would give them an A+ overall. I would definitely use them again. I've actually already given them 3 referrals.”

Review by
09/05/2017

“It was a big move, moving from a house to another house. It was from a house I lived in for twenty-five years. So, it was major. They showed up on time. They were accommodating about some difficulties. They were able to arrange the hallway. They were accommodating. They were good.”

Review by
09/05/2017

“We just moved from a small condo to a larger condo. They were pretty efficient and they were very friendly and courteous. I'd give them a B overall. I'd be likely to recommend them.”

Review by
09/05/2017

“It was a relatively large moving job. First of all, I think they're a little expensive. Second of all, during the move, they charge by the hour. It seems like some of their employees, they purposefully take their time delivering and wrapping the furniture. I'd give them a C overall. They know the business. They still have some of the products in storage right now. I'm not likely to recommend them.”

Review by
08/28/2017

“They were approachable. They came in and did the work they were supposed to do and they got it done in the time that they were supposed to. They moved us twice, in fact. We moved local is what we did. We sold our house and had to move to a hotel for 3 months. They moved us into the hotel and then they moved us into our condo. They deserve an A+ overall. The quality of work was great. They helped me. I would recommend them.”

Review by
08/28/2017

“They were fabulous, hands down. I liked everything. They didn't stop. We added stuff to it, they did it and didn't worry about giving me a bill. I bought them lunch, they didn't want to eat. They said, 'no, we've got work to do.' I made them eat. They were just ‘go go go go go.’ The guy I dealt with, he was just fabulous. It was a local move. I'd give them an A+ overall. I already have recommended them twice.”

Review by
08/28/2017

“The only problem was that when they said it was paying gas, I think they say it's going to be a discount and probably was a miscommunication or something between the people who worked and the owner. But they did a good job except for that discount. That was the only problem. I would give them an A overall. It was a local move from Crystal City to Alexandria.”

Review by
08/28/2017

“They were really thorough and they did some extra things that they were really helpful to me since it was just me and I couldn't do any of it myself. They did a local move. Overall, I would give them an A+. I think their customer service was fine. Mostly, they were OK.”

Review by
08/28/2017

“They helped me get my couch in my house. They were quick and professional. It was a local move. They didn't even move the furniture. The couch could not be taken up the stairs in my townhouse so they had to hoist it over the balcony. For me, they were an A+ overall.”

Review by
08/28/2017

“We had a good experience. They're fast. They did the job well. They moved all of my stuff. It was a residential move. It was a local move, like twenty-five miles. They're an A+. They're pretty good. I already recommended them to two of my friends.”

Review by
08/28/2017

“The guy that we worked with had a really good presentation and good service. Their punctuality, the time they spent, and their quality work made it a positive experience. They did our local move back in January. I would give them an A overall.”

Review by
08/28/2017

“We've used them twice now. They're professional and very organized. They got the job done. No complaining. They got the job done at a very fair price. They're very dependable. I wasn't worried if they would show up or not—things like that. It was a local move. I'll give them an A overall.”

Review by
08/28/2017

“I found them incredible to work with. They listened to my concerns. They actually were able to take care of what I needed in a very timely manner. The people that I dealt with were all incredibly nice and willing to explain what was going on. In the move and stuff there was some craziness and they were able to explain what they were doing and why they were doing it and then negotiated with me on things like the rates and that kind of stuff. So, they were willing to be flexible. They did a long-distance move. They actually took stuff down to Charlottesville, Virginia for me which ended up being about a three hour trip. I'd give them an A overall.”

Review by
08/28/2017

“I know they are a local company and they put great patience in trying to assist me when I needed the moving done. If I remember correctly, I had them move my parents, it was a health situation, who were moving into a nursing home and I had to get the furniture moved quickly and all that. So, they did that for me and they also stored the furniture for me. That was only a local move. I'd give them an A+ overall. I really didn't have any issues at all with them. They were efficient. They were there when they were supposed to be. They took care of our items when they were stored.”

Review by
08/28/2017

“They were really nice. It was a local move. Everything got there on a timely manner with no broken stuff. They were very efficient and that’s why I called them. I will always call Randall. They did what they were supposed to do. I was trying to get a lower rate but everything worked out perfectly. I'd give them an A. They were very efficient. They need to be paid more than what they are actually paid for. They did a lot of hard work. The customer service was just absolutely wonderful and courteous. They are very on time.”

Review by
08/28/2017

“They did fine. They were quick. They were friendly. I would say they weren't excellent, but I felt as though they were good work. I didn't have any issues.”

Review by
08/28/2017

“They were good. I thought they were very helpful and friendly and stuff like that. It was a local move. I think they were good. I'd say an A overall.”

Review by
08/28/2017

“They did what they needed to do. They were friendly. It was real good. They did packing and local moving for us. I'd give them an A overall.”

Review by
08/28/2017

“They were pretty quick and efficient and friendly. It was a local move. I'd give them an A. I would be extremely likely to recommend them.”

Review by
08/28/2017

“They were alright. They did their job. I paid them and they moved the furniture. It was a local move. I'd give them an A overall.”

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