Randall Moving & Storage
11th year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Randall Moving & Storage has received 4.7 out of 5 stars based on 87 customer surveys conducted through GuildQuality.
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11th year as a Best Pick Call

Company Message Regarding COVID-19

Employees are washing their hands, wearing gloves, and wearing masks when out on the job. Customers can expect their jobs to continue as scheduled.
"Randall Moving & Storage offers premium local and long-distance moving services at an affordable rate. What is most notable about our company is the quality of each and every one of our crewmen. Their professionalism and commitment to providing an excellent moving experience have made the company the success it is today."

Randall Smith | President
Company Information
Services Offered
Randall Moving & Storage offers residential and commercial full-service packing, local and long-distance moving, and storage. The company also provides crating for fragile items, piano moves, load and unload service for self-serve truck renters, and packing and moving supplies for purchase.
Minimum Job
The company generally requires a four-hour minimum job and offers senior and military discounts.
Company History
The regional, family-owned company was founded in 1979.
Distinctions
Randall Moving & Storage is an American Moving & Storage Association (AMSA) ProMover and a military-approved storage in transit (SIT) facility.
Employee Information
According to Randall Moving & Storage, the company uses only experienced movers on each job, and new hires must undergo extensive training by moving-industry professionals.
Areas Served
Bristow, Gainesville, Haymarket, Manassas, Nokesville, Woodbridge, Alexandria, Annandale, Burke, Centreville, Chantilly, Fairfax, Falls Church, Herndon, Lorton, McLean, Reston, Springfield, Vienna, Aldie, Ashburn, Leesburg, Purcellville, Sterling, Arlington
Address
9130 Euclid Court
Manassas, VA 20110
Hours
Mon
8:00 am - 5:00 pm
Tue
8:00 am - 5:00 pm
Wed
8:00 am - 5:00 pm
Thu
8:00 am - 5:00 pm
Fri
8:00 am - 5:00 pm
Sat
8:00 am - 11:00 am
Sun
Closed
Licenses
#430, USDOT #230816, MC #161503

Compiled Score:

Randall Moving & Storage has received 4.7 out of 5 stars based on 87 customer surveys conducted through GuildQuality.
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Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
08/13/2021

“They were very courteous and careful.”

Review by
08/13/2021

“The whole crew was outstanding.”

Review by
08/13/2021

“They exceeded expectations in timeliness, professionalism, and worked great with the snow storms. They improvised with a box during the first segment of our move, shoveling snow. They did great so we chose the same crew again for the second.”

Review by
08/13/2021

“I Would like to keep my comments anonymous. They came late. There were many issues with the move. I ordered a certain kind of move that required two people, but they sent three people. My aunt and uncle were moving into an assisted living facility, and we were given a certain amount of time to check into the facility. The movers were one hour late. The movers performed their job fine. I have no complaints about the movers who completed the job. The move took an hour to complete. At the end of the move, the billing was incorrect. I had been charged a few hundred dollars more. I was told that the charge was for a minimum of three or four hours that had to be paid. This had not been discussed and agreed upon. The agreement was for only an hour of service that would be required. The move was completed in an hour, but I was charged for four hours and mileage. Mileage was never included in the discussion. Traveling distance was billed. After contacting the office, the dispute was resolved, and the money was credited for $500.”

Review by
08/03/2021

“I would like to recognize the movers that showed up for their exceptional service. It was extremely organized and went very smoothly.”

Review by
07/16/2021

“I was pleased in every area. They did a great job. They came when they said they would. They packed things nicely. They are nice people and everything was done properly.”

Review by
07/16/2021

“The team was very professional, on time, and everything was delivered as requested.”

Review by
07/16/2021

“I would like to recognize the moving crew for exceptional service. There were two guys that did the entire job, and they were both excellent. They even did extra stiff for me.”

Review by
07/16/2021

No review comments provided

Review by
07/16/2021

“The person who coordinated the move, he was great.”

Review by
07/16/2021

No review comments provided

Review by
07/16/2021

“I can't remember all of their names but I would like to recognize Philip. He was so fun and he is irreplaceable. They turned on music and he would sing. He had a beautiful, low voice. He had a great, positive attitude and he was a joy to be with.”

Review by
07/16/2021

“I would like to recognize the movers. They were all pretty professional.”

Review by
06/10/2021

“All the movers were very professional and nice.”

Review by
06/09/2021

“They were really good with moving the heavy stuff out of my garage.”

Review by
06/09/2021

“They were very efficient and nice to work with.”

Review by
06/09/2021

“I don't think I lost anything. The only thing I can't find are my passports, but there are still a lot of boxes left to unpack.”

Review by
06/09/2021

“I would like to recognize the whole crew for their exceptional service.”

Review by
06/09/2021

“I have used them twice. They were excellent on both occasions.”

Review by
06/08/2021

“The crew that moved me had me moved out of Virginia and to my new place within an hour of arrival. They were the best. The owner is awesome.”

Review by
06/08/2021

“I would like to recognize the team lead that was in charge of our move. He was on the ground. He was here every day and gave the morning briefing. I think his name was Robert, he was outstanding. It was obvious to me that they had worked together before and rehearsed this. They knew when they were supposed to do it, and they were on task. It is not an easy time with 6 or 8 people to keep them all organized. He did an outstanding job. With both of us being in logistics, we understand management and oversight. You can't get any better. Through the whole thing, I dread the move the most. They made it very easy and real smooth for us. In fact, one of the team members when we moved in, said to one of the other workers that had not been working there throughout, said it is about the same size, but condensed rooms, so be aware as it could be a shift or a shift or two. It was a great team.”

Review by
06/08/2021

“The crew leader had exceptional service.”

Review by
06/08/2021

“I would like to recognize the team that performed the move. They were very friendly and professional. They went a little above and beyond in my opinion, by helping me set up the bed frame. I found that to be above my expectations.”

Review by
06/08/2021

“Everything they did was amazing. It was a phenomenal move.”

Review by
06/08/2021

“I would like to recognize everyone that I came in contact with in the progress. They were all helpful and courteous.”

Review by
06/08/2021

“I remember one of the guys was named Tracy. I can't remember the other guy's name. They were both really nice. They were great and communicated well. They did a great job.”

Review by
06/08/2021

No review comments provided

Review by
06/08/2021

“They were very professional and did a great job.”

Review by
06/08/2021

“In addition to excellent customer service, my family and I had a smooth moving experience, and would highly recommend them for your family as well.”

Review by
11/06/2020

“They exceeded my expectations with their efficiency. The timeframe was much less to get all the things moved as expected.”

Review by
11/04/2020

“I don't remember their names, but I wrote the company a letter afterward because the crew really was phenomenal! I asked for that same crew for my upcoming move.”

Review by
11/04/2020

“They were very cooperative and easy to work with. They were prompt, timely, and did the job.”

Review by
10/21/2020

“I have dealt with them over the years, and they are top-notch. They meet all my expectations.”

Review by
10/16/2020

No review comments provided

Review by
10/16/2020

“I found Randall Moving & Storage to be very professional and dependable.”

Review by
10/16/2020

“I was especially happy with the customer service they provided!”

Review by
10/16/2020

“Randall Moving & Storage meet my expectations. They did exactly as I had expected them to do!”

Review by
10/16/2020

“They were fast and professional. I literally called them the same day and they were there in a couple of hours.”

Review by
10/16/2020

“Clarence and the moving crew did an excellent job. They provided excellent customer service and were extremely conscientious of our belongings.”

Review by
10/16/2020

No review comments provided

Review by
10/16/2020

No review comments provided

Review by
10/16/2020

“They were very efficient, effective, and very professional. Most importantly, they didn't break any of my items!”

Review by
10/16/2020

“They met or exceeded my expectations as they were very quick and very professional. They picked up stuff at the loading site and loaded it in the truck in an incredible short amount of time. It was delivered before lunch time, and I thought it would take all day.”

Review by
10/16/2020

“Randall Moving & Storage met my expectations by being timely and professional.”

Review by
10/16/2020

“They met my expectations.”

Review by
10/16/2020

“Their workers are very friendly and hardworking. They also have not broken any of my belonging the 3 times I have used them.”

Review by
10/16/2020

“They were there on time with a truck and three men.”

Review by
10/03/2019

“The moving team was good and very professional.”

Review by
10/03/2019

“The sales team was good. The supervision on the day of the job was fair. There was an entire bedroom closet that they forgot. I had to go back and carry everything to my car in several trips. Wheels were broken off a suitcase and they left a ladder somewhere. The home office is good and some of the supervision was not awful but not great.”

Review by
09/30/2019

“The Randall Moving & Storage team was great. All three of the movers were good.”

Review by
09/25/2019

No review comments provided

Review by
09/25/2019

No review comments provided

Review by
09/25/2019

“I would like to recognize the movers and Susan Smith for their exceptional service.”

Review by
09/25/2019

“The overall service was easy and efficient, and there wasn't any damage.”

Review by
08/28/2019

“I would like to recognize the guy who was the lead of the movers or the mover manager for his exceptional service.”

Review by
08/28/2019

“I would like to recognize all of the movers. They were professional, got the job done, very friendly, and I had no issues with any of them.”

Review by
08/27/2019

“I would like to recognize all the movers and the foreman. I've never had such pleasant working experience.”

Review by
08/27/2019

“The office staff was very good at communicating with me.”

Review by
08/27/2019

“Christopher's wife states her answer is the same as above for”

Review by
08/14/2019

“They showed up on time and moved furniture like they were supposed to.”

Review by
08/13/2019

“I would like to recognize Earl, the lead mover.”

Review by
08/12/2019

“It has been too long.”

Review by
08/12/2019

“The day that Randall Moving & Storage showed up they raised the price.”

Review by
08/10/2019

“They met or exceeded expectations in the efficiency of packing up my home. That was excellent!”

Review by
08/10/2019

“Everyone was very helpful.”

Review by
08/10/2019

No review comments provided

Review by
08/09/2019

“Randall Moving & Storage met or exceeded my expectations in regards to timeliness, professional, and customer-oriented.”

Review by
08/09/2019

“Speed.”

Review by
08/09/2019

“Randall Moving & Storage Inc. was very professional and very hard working.”

Review by
08/09/2019

No review comments provided

Review by
08/09/2019

“I would like to recognize everyone for their exceptional service. They all did a great job, especially Randy.”

Review by
07/18/2019

“They were careful which was my main concern, and the guys were nice.”

Review by
07/18/2019

“I would like to recognize the moving crew who moved us back in.”

Review by
07/18/2019

“I would highly recommend Randall Moving & Storage. They are professional in all aspects.”

Review by
07/18/2019

“The team that was doing the packing did an exceptional job.”

Review by
07/18/2019

“They are exceptional people, excellent movers and I would use them again and again and again.”

Review by
07/18/2019

“They were very easy to deal with. I could always get ahold of them even on off-hours.”

Review by
07/18/2019

“They were all excellent.”

Review by
07/18/2019

“The attitudes and work of the movers were fantastic.”

Review by
07/18/2019

“Randall Moving & Storage met and exceeded my expectations with moving some very heavy furniture upstairs. They did a very good job with that.”

Review by
07/18/2019

No review comments provided

Review by
07/18/2019

“I would like to recognize the team leader and movers for exceptional service. I will use Randall Moving & Storage again.”

Review by
07/18/2019

“I think they did a great job, they were prompt and courteous.”

Review by
07/18/2019

“I was most satisfied with how they packed things so they would not get damaged and they did it in a timely manner.”

Review by
07/18/2019

“All of the team was great.”

Review by
07/18/2019

“I would like to recognize Dana and his partner. I am drawing a blank on his name. I feel bad about that. They were both outstanding!”

Review by
07/18/2019

“I would like to recognize one of the movers, but I don't remember his name.”

Review by
09/05/2018

“In the beginning, when I talked to the lady to schedule my appointment, that was the best part of my experience.”

Review by
09/05/2018

“All three of the guys were great.”

Review by
09/04/2018

“I was satisfied with their efficiency.”

Review by
09/04/2018

“They met or exceeded my expectations in all of the areas.”

Review by
09/04/2018

“They were exceptionally good and the price was extremely competitive for the service they deliver. I will never use another company again but them.”

Review by
09/01/2018

“I'd like to recognize Tracey, he was kind and professional. I think they needed one more person on the job that day, but they managed perfectly?.”

Review by
09/01/2018

“I feel the company met or exceeded my expectations in that they sure knew what they were doing.”

Review by
08/28/2018

“Randall Moving & Storage Inc. exceeded my expectations with their friendliness, courteousness, and respect for our property.”

Review by
08/28/2018

“I would like to recognize the head guy and his two workers. They were fantastic and worked really hard.”

Review by
08/20/2018

“The flow of the move went well.”

Review by
08/20/2018

“They exceeded my expectations with the speed at which they unloaded the truck. There was also nothing broken. I am not sure how nothing was broken. They piled a treadmill on top of a gas grill. They were standing on top of it. How it did not break I do not know. They also loaded items that were in a pile. The pile was trash. We had to hire another company once we got to the new house to remove the items. It cost us more money. They had to take those items to the dump.”

Review by
08/17/2018

“They hustled, they are professional and efficient. They also did an extra drop off at a charity for us. They did not charge us for this and did a good job at the drop off.”

Review by
08/16/2018

“They met all of my expectations. They were fast and good nature people. They were hard workers and the whole experience was great.”

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