PLM
9th year as a Best Pick
certified company
Verified General Liability Ins.
Best Pick Guaranteed

Compiled Score:

PLM has received 4.7 out of 5 stars based on 193 customer surveys.
5
146
4
34
3
9
2
3
1
1
9th year as a Best Pick Call
"We're committed to providing top-notch service and the highest-quality materials in all aspects of our landscaping business. By offering professional, personal, and friendly attention to our customers' needs, we can help achieve their ultimate landscape environment."

Blake & Jon Melby | Co-owners
Company Information
Services Offered
PLM provides custom landscape design and installation services, including outdoor lighting, sprinkler systems, outdoor kitchens, patios, and patio covers. In addition, PLM offers weekly landscape mowing, trimming, and other maintenance services in limited areas.
Warranty
The company offers various warranties on its work and products.
Company History
PLM was founded in 1986 by brothers Blake and Jon Melby, who continue to own and operate the company.
Distinctions
Co-owner Blake Melby is a Texas-licensed Landscape Irrigator.
Employee Information
The company's employees wear uniforms and drive marked vehicles.
Areas Served
Allen, Frisco, McKinney, Plano, The Colony, Dallas, Irving, Carrollton, Coppell, Irving, Richardson, Colleyville, Euless, Grapevine, Keller, North Richland Hills, Southlake, Argyle, Flower Mound, Highland Village, Lake Dallas, Lewisville
Address
4724 Dozier Road Suite B
Carrollton, TX 75010
Hours
Mon
8:00 am - 5:00 pm
Tue
8:00 am - 5:00 pm
Wed
8:00 am - 5:00 pm
Thu
8:00 am - 5:00 pm
Fri
8:00 am - 5:00 pm
Sat
Closed
Sun
Closed

Compiled Score:

PLM has received 4.7 out of 5 stars based on 193 customer surveys.
5
146
4
34
3
9
2
3
1
1
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
09/11/2019

“I love Javier & Jaime! Antonio and Luis don't have a lot to say but they work hard. I love Sandra in the office, she handles things great for me! Jon, I love you too! You take good care of me and my wishes!”

Review by
09/09/2019

“John gave exceptional service.”

Review by
09/09/2019

No review comments provided

Review by
09/09/2019

“The quality of the project was very good and we are very pleased with the results”

Review by
08/28/2019

“Jon always has great ideas and makes sure our projects are completed to our satisfaction.”

Review by
08/28/2019

“The hardscape work they did (stone steps, stone retaining wall, even the plants they suggested) was beyond my expectations. Cars frequently stop and want to know the name of the company that created my beautiful outdoor living space.”

Review by
08/26/2019

No review comments provided

Review by
08/21/2019

“Jon Melby”

Review by
07/18/2019

“We had to wait so long t”

Review by
07/17/2019

“The job site was quite immaculate and the work was done quickly and under budget which was very satisfying.”

Review by
07/15/2019

“Everyone is fantastic!”

Review by
07/13/2019

“Jon Melby”

Review by
07/12/2019

“The new grass looks very good so far.”

Review by
06/26/2019

“Jon Melby - true to his word. Sandra Perkins - great service with all my Fall and Spring flower annual reorders and billing questions.”

Review by
06/25/2019

No review comments provided

Review by
06/20/2019

“What work that was accomplished was done well.”

Review by
06/13/2019

No review comments provided

Review by
06/13/2019

No review comments provided

Review by
06/12/2019

“attention to detail, quick response time, great results”

Review by
06/03/2019

No review comments provided

Review by
05/28/2019

No review comments provided

Review by
05/28/2019

No review comments provided

Review by
05/27/2019

No review comments provided

Review by
05/27/2019

No review comments provided

Review by
05/24/2019

“I would like to recognize Jon Melby for exceptional service. He is always accommodating and does not mind receiving input from the homeowner. He is more than open to accommodate any request we have.”

Review by
05/24/2019

No review comments provided

Review by
03/09/2019

“Professional, courteous, did what they said would do. We have hired them to do additional work because? the experience was so great.”

Review by
02/27/2019

“I do not socialize, or have anyone to tell!”

Review by
02/22/2019

“I would like to recognize the project manager for exceptional service.”

Review by
02/22/2019

“I would like to recognize Jon Melby for his exceptional service”

Review by
02/19/2019

No review comments provided

Review by
02/18/2019

“I would like to recognize John Melbey. He was very good. Also, another member of the crew, possibly a crew leader, was very helpful and knew what to do with the sprinkler system. He deserves to be recognized.”

Review by
02/15/2019

“The quality of the soil and compost that they used was great. There weren't any issues as far as I can tell.”

Review by
02/12/2019

No review comments provided

Review by
01/10/2019

“The stone work came out beautiful. Very impressed.”

Review by
08/08/2018

“I would Blake and John, they do a tremendous job at understanding what I'm trying to get done.”

Review by
07/27/2018

“They exceeded my expectations in how quickly they were able to do the job and how thoroughly they did it. John was here for quite a long time. He didn't just come for a moment and then leave his guys. It showed personal care so, they made us feel like it wasn't just another job to him.”

Review by
07/27/2018

“I was most satisfied with the quality of the work that was done.”

Review by
07/27/2018

“I would recognize my contractor, Don Melby for exceptional service.”

Review by
07/27/2018

No review comments provided

Review by
07/20/2018

“I like the design and I liked the industrious of the crew.”

Review by
07/20/2018

“No, they just do the same thing twice a year and we're very pleased.”

Review by
07/13/2018

“The entire installation team did an outstanding job and worked really hard. We were really pleased with their skills and effort.”

Review by
07/11/2018

No review comments provided

Review by
07/11/2018

“They always exceed my expectations that is why I have been using them for 22 years.”

Review by
07/11/2018

“I would like to recognize Sandra for her exceptional service. She is amazing and goes out of her way to make things happen. I would also like to recognize Blake for his exceptional service. He was professional and provides a great level of service. The company is exceptional in their level of concern and doing things well.”

Review by
07/11/2018

“I would like to recognize Joel for his exceptional service. He was as helpful as he could be. I had to go above him to get things taken care of but he worked with me and made sure things were handled. My corrections were made very quickly.”

Review by
07/11/2018

“When I call them they pay a lot of attention and get everything I need done.”

Review by
07/11/2018

“I am very satisfied with everything they do. I get compliments on my landscaping all the time and have used the company for about 15 years. I would never consider changing to another company.”

Review by
07/11/2018

No review comments provided

Review by
07/11/2018

“They do a good job of mowing the lawn.”

Review by
08/09/2017

“They were on time, accurate on their pricing, and they did an outstanding landscaping job. They just did a lot of landscaping in our backyard, we have a large area. They did a lot of work. I'd rate them A+ overall. Their quality of work was outstanding.”

Review by
08/01/2017

“They're always dependable. I've used them for a number of years now, they're always dependable, and they show up on time, which is a big thing to me. It's generally landscaping along with—this last time it was my sprinkler repair. I'd give them an A.”

Review by
08/01/2017

“They are just very professional and always prompt. They did landscaping work for me.”

Review by
08/01/2017

“They did landscaping for me. I'll probably give them an A- overall.”

Review by
08/01/2017

“They did some work in our backyard with some landscaping and stonewalls and things like that. We were happy with them. The owners kind of kept up with us early on. The guy who came out and did some measuring explained himself. So, we are really pleased with what they did and didn't have any defective work that I have to share or anything. You know, there was nothing crazy out of their expertise, so I guess I would say I can recommend them without any—I would recommend them to somebody.”

Review by
08/01/2017

“I liked that the quote was fair, and they did a good job with the planting and yard work that we asked them to do. They did an outside living space. I've used them a few times, but it always been pretty much landscaping or putting down sod, but nothing extra than that. I would grade them A. I would highly recommend them to a friend.”

Review by
08/01/2017

“There was one thing, that when they did my yard, they did not do what I asked them to do. I gave them a call, they came back the next day, and took care of it. I thought that was quite positive. They did landscaping for me. They earned an A+. I would highly recommend them to a friend.”

Review by
08/01/2017

“There was an extreme lack of communication. When we had our first meeting, things went well a lot, and then we would go weeks without hearing anything. We would have to call them a lot of times. Communication is a big deal with my husband and me, and that was—they did landscaping work for us. They’d get a B.”

Review by
08/01/2017

“I liked their professionalism. They did landscaping work for me. I would grade the overall experience B+. I would likely recommend them. The only reason I detracted from their score is because they are pricey.”

Review by
08/01/2017

“I think it's pretty good, but just the one time, I asked them to do a project, and it was not so good, because it was not all that I expected. They have done just landscaping work for me. I’d give them a B.”

Review by
07/09/2017

“They did exactly what we needed them to do. They didn't have to come back. They did landscaping for us. I’d grade them A. I would very likely recommend them, and would call them if I needed them again.”

Review by
07/09/2017

“They are very well. They're very good. There's nothing in particular, they're just good. I'm very pleased with their work. They've also done some work on my irrigation. I'd rate them A+ overall.”

Review by
07/09/2017

“I like that they are prompt, they were there when they said they were going to come, and I've been real happy with the service so far. They just do landscaping and mowing. I’d give them an A.”

Review by
07/09/2017

“He does our regular service. He does landscaping for me. I would grade the overall experience A. The work was excellent and no complaints. I would likely recommend them.”

Review by
07/09/2017

“They are always good. They just keep my yard good. They put out flowers when it's time. They get an A+. I would highly recommend them, and have recommended them.”

Review by
07/09/2017

“They are absolutely the best. They've done everything—monthly, weekly landscaping—they're fabulous. They’re A+. I would highly recommend them.”

Review by
07/09/2017

“They did landscaping, and they built an outdoor living area. I would grade the overall experience A+. I would highly recommend them.”

Review by
07/09/2017

“They are real good at what they do. They put new landscaping in. They get an A.”

Review by
07/09/2017

“They did a good job. They did a landscaping job for me. I’d give them an A and recommend them highly.”

Review by
07/09/2017

“I liked their high-quality work. They did refreshing of the landscaping. I would grade them A+. I would highly recommend them.”

Review by
07/09/2017

“We just had a tree installed, so I guess they were quick, efficient, and they did a good job. I'd give them an A+.”

Review by
07/09/2017

“They do a very good design. They did landscaping, did a very good design, and it's really what I expected of it. They did a living space and concrete wall, very well. I would grade the overall experience with an A. The only problem is right now is that they still haven't finished our job yet. No complaints, but would like them to come and finish our job. I would very likely recommend them.”

Review by
07/09/2017

“I liked that I could talk to them, it's like they’re being neighborly, they’re not just business, not impersonal. They’re very good at listening and communicating. They’re really just doing their job, but nice. They did landscaping, and I had them also doing my yard. They’re A-grade.”

Review by
07/09/2017

“I liked that they were prompt in the execution of the service, they were very clear in detail in what they would do and how much it would cost, and they worked with me on any adjustments on their proposal very quickly and efficiently. They did landscaping work and a major renovation of the whole outside area of the house. They’d get an A overall. I would very likely recommend them.”

Review by
07/09/2017

“They do my landscape work. I've had several positive experiences with them. I go way back with them. They landscaped a house for me in 2005 in Frisco, and for some reason I was in that area a week or two ago, and I drove by and it got yard of the month, and they didn't even have any seasonal color planted. I actually sent John a picture of that to show him. They're real good about planning landscape for the future. Some guys will come in and plant a bunch of stuff, and the whole property is overgrown in six years. These guys are really good. They’ve earned an A+. They've done four houses for me over the years. I'm on my fourth house with them right now. I would definitely recommend them. In fact, that's who I recommend. That's who I recommend them to if anyone ever asks for a landscape.”

Review by
07/09/2017

“I think they're awesome. They're very reliable, they show up when they say they're going to show up, and they kind of go above and beyond as far as the work they've done for us. They seem very knowledgeable on plants and what's going to work in certain areas of the yard and certain sunlight. So everything they've planted for us works very well, and the maintenance they've been doing is great. They've done landscaping and stonework just around the garbage for us. And then we also use them for weekly maintenance as well. I'd give them an A+. I would recommend them.”

Review by
07/09/2017

“They've been my landscapers for 25 years. Well, up until this year, I mean, they even did little extra things, like I had no grass in my backyard, just a lot of concrete and a pool and they would—I loved the fact that they would go through and blow all the leaves out of the yard with their blower and take care of that, which was really just not part of my original contract, but they do it, and I think it's a great little extra service. I’d grade them maybe an A- overall. They are here every Tuesday like clockwork.”

Review by
07/09/2017

“I liked the salesman. He still has to follow up with us, so I'm waiting to hear back. They did a landscaping job for me. I would grade the overall experience B+. We've had some problems with a couple of things, so they are not doing well, and I am waiting on him to move them for me. They are very busy right now, so I don't know what grade to give them. I would probably recommend them.”

Review by
07/09/2017

“There was nothing in particular that I liked or disliked. They did landscaping and an outdoor patio. I would give them a B overall.”

Review by
07/09/2017

“They were doing just landscaping. I think they were all right. I'd give them a B.”

Review by
07/09/2017

“They replaced some grass. They get a B. I would probably recommend them.”

Review by
07/09/2017

“I liked that they were cordial and punctual, and they did what they said they were going to do. They did landscaping work for me. I would grade them B. I would be extremely likely to recommend them.”

Review by
07/09/2017

“It started out good. It did not end the best. They just didn't follow through on some things that they said they were originally going to do on the original plan that we had. It was for landscaping. They put down sod and did a new sprinkler system and landscape beds for us. I’d give them a C-.”

Review by
08/03/2016

“I think that they are very consistent with their scheduling. I've used them our major landscaping and for our weekly maintenance service. I believe there's good communication and consistency in following through. John Melby—one of the owners—did the plan for remodeling a landscaping. He did go that far, and that included lighting. I'd give them an A. I recommended them to a neighbor this week.”

Review by
08/03/2016

“They redid my whole back yard. I moved into an older home and the back yard was pretty torn out. They came in, re-landscaped along all the fence line, built me a new patio with flower beds around it, and redid some sprinklers. It was outdoor living space as well. It’s not huge or anything, but it's outdoor. It's really nice. I'd give them the highest rating, an A or A+. We had a little delay, but it was because of rain. So they had no control over that.  ”

Review by
08/03/2016

“They did a great job. They re-sodded my front lawn. They got an A.”

Review by
08/03/2016

“They're good. We had two projects done. I had an irrigation and sprinkler system put in. I'd give them an A grade.”

Review by
08/03/2016

“They worked on my sprinkler system. I'd give them an A. I've had them for years and they always do good work.”

Review by
08/03/2016

“They did landscaping. I'd give them a B.”

Review by
08/03/2016

“Nothing really stood out. PLM does the landscaping and they get somebody to come out and do the lawn treatment as well. I'd give them a B. I can't rate customer service; I haven't talked to their customer service. I wouldn't know about their punctuality because they work on a schedule that I'm not familiar with. Expertise I cannot rate, I don't know.”

Review by
07/19/2016

“Jon and his crew did an excellent job on our outdoor kitchen. They did a tear down of the old one that was built wrong and rebuilt a beautiful outdoor space. We had them out this spring to do seasonal color that was also an excellent job. I told him what I wanted and they delivered.”

Review by
07/18/2016

“PLM has done landscaping work at our house. I liked the whole nine yards. Their customer service is good; if there's a problem, they check it out and follow up. They have warranties—a lot of good things. I'd give them an A+ grade. I've recommended them to tons of people.”

Review by
07/18/2016

“I've been working with them for years. They did a big project in the backyard. It was more landscaping, a complementary of a poolside living space. I like the reliability, consistency, and quality of work. They do great work at competitive pricing. I'd give them an A+. ”

Review by
07/18/2016

“They did some major work, planters with all stone and short little walls around it. They cut the stone by hand to fit in all around. There were two raised planters. It was all landscape, and then they fixed it with all great plants. I would give them an A+. We had no problem whatsoever. We had such a great experience; I don't know why we wouldn't recommend them.”

Review by
07/18/2016

“We've had them for several years. They did landscaping. They're very responsive. We've had some issues with some of the work that's been damaged, and they went right out to fix it. Whenever we ask them to do something extra, like mulch or something, they're usually very accommodating. I would give them an A.”

Review by
07/18/2016

“We did a pergola and a built-in on our patio. They did landscaping. I liked the design because they were pretty creative in what they came up with. It turned out really nice. The only issues we've had, we had a tree moved—we actually need to call them today—and we weren't sure if it was going to make it or not. The old location of the tree was going to grow too big and push against the pergola. It didn’t make it, so we need to call and get that tree replaced. Everything else looks great and it's nice. I would give them an A.”

Review by
07/18/2016

“They cut our grass. I've only used them one time, but they were quick. They took care of it, and didn't charge me their full rate because we have a small lawn. They have an hourly minimum, but it didn't even take the full hour, so they didn't charge me the full hour which was great. I would give them an A-. They had a snafu with getting back to me and explaining how their service worked. So there were some weeks where I was not getting a response, even though I was calling and reaching out.”

Review by
07/18/2016

“They were cleaning up some shrubbery that had been overgrown, and then putting in new flower beds and shrubs. They were very professional. They showed up on time, did a good job, and worked very hard. Overall, a good experience. They deserve an A.”

Review by
07/18/2016

“They're good. They built a fence and landscaped our whole back area. I like their efficiency and the way they clean up everything. They responded with any follow-up that we needed. They're really good. I'd give them an A. We've already recommended them.”

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