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FEATURED REVIEWS
“They are very professional. They also cleaned everything and left the place immaculate.”
“Professional staff. Excellent product. Extremely happy with my new windows and sliding door.”
“They have good quality products and great installation technicians!”
“Great experience, job was done in a timely manner and professional. Would recommend Reece Builders others.”
“From the beginning, Reece Builders was very professional, explained everything greatly, communication was great, followed through and they were very efficient.”
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“I recommend Reece to my next door neighbor and now he is getting his windows replaced.”
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“They are very professional. They also cleaned everything and left the place immaculate.”
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“I would recommend you if asked.”
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“The quality and speed of service sets this company ahead from the competition. Reasonable price and the speedy delivery and installation encourages me to highly recommend Reece!”
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“Professional staff. Excellent product. Extremely happy with my new windows and sliding door.”
“Communication with Reece was overall a failure. I had to call multiple days to get people to fix where my windows failed inspection. Then, one of my windows was bowed down at least an inch or two, but it took two guys coming out to notice. My screens didn't fit to start due to the bowing, but no one noticed until I called them. Finally, I said specifically I would not be home, but they showed up during that time and wanted me to call back to reschedule. In my opinion, when Reece is the one that keeps messing up, Reece should be doing everything possible to reach out to me. I shouldn't be having to hunt people down to fix those mistakes. While I love my windows, the quality of service I received was poor at best. I was very dissatisfied with the customer service, and they did little to make me feel any better about it.”
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“They have good quality products and great installation technicians!”
“I have already talked to some of my neighbors and will be giving them your number when they’re ready to get new windows”
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“The technician performance of the service they did was also excellent. The dealing with the money was also excellent. They made it easy for us. They made arrangements. They were very flexible. The skill and performance of the people that came out were absolutely excellent.”
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“Great experience, job was done in a timely manner and professional. Would recommend Reece Builders others.”
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“From the beginning, Reece Builders was very professional, explained everything greatly, communication was great, followed through and they were very efficient.”
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“excellent workmanship, quick to come back for the little problems we encountered with my windows”
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“I look forward to having the opportunity to recommend Reece Builders/Windows.”
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“I have to admit I was very disappointed with my sales person. But the installer, the customer service department , And most important Cayla the office manager really made things workout to my satisfaction. I am extremely picky but this is my home and I expect top notch and nothing less. I paid the agreed price so I expected the agreed service. And I did get what I paid for. I did my whole house in windows and doors so it was a rather large and costly project, definitely not for the faint of heart, you will have several days of construction, A little bit of a mess here and there, but you will get through it. The only thing I would add is make sure you thoroughly discuss everything with your sales person and of course have it in writing. And then you just might wanna double check yourself to make sure that everything is the way you want it to be. Overall I would give them a 4 1/2 stars out of five, only because of the lack of communication from the sales department. Everybody else’s is on top of things.”
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“They're not trustworthy.”
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“The installation was fine and the salespeople were good. The follow-up wasn't good. I was told a month ago that the storm panels were coming, but they still haven't come yet. I also haven't had a final inspection. The installers were playing loud music on the job site. When they were told to turn the music down, they had a bad attitude.”
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“They were very efficient and friendly. They did a beautiful job.”
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“They came in were very clean, removed the old windows, put in the new windows and clean up after themselves. They were very pleasant and was very appreciated.”
“It took rather long to get the job completed.”
“Reece Builders take too long and do not do what they say.”
“The job still hasn't been completed. I'm still waiting on the front door and sliders. I still have a window sitting in my yard.”
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“The quality is excellent, and the installation is not so much. They rescheduled twice and the materials had not arrived.”
“The windows are good, but the crew was sloppy, unprofessional, and aggressive. They put bay winodws in and the outside trim had a gap between the trim boards. They just filled the gap in with caulk. They did sloppy job with the caulk. They said they couldn't finish the job one day and they tried to have us sign a paper saying that they job was finished when it wasn't so they could get paid that week. They had to come back to do the work. Their coordination and attitude was horrible.”
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“Very professional and very time efficient. I am very pleased with the outcome. If anything comes up in the future we will definitely give them a call.”
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