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FEATURED REVIEWS
“Very professional and very time efficient. I am very pleased with the outcome. If anything comes up in the future we will definitely give them a call.”
“The owner came and reviewed the job. I was impressed. He made any corrections that were necessary.”
“They were very professional. The workers came in. The salesman was professional. The only downfall was waiting for the windows. I know that's because of the pandemic, so I can't blame anybody for that.”
“The overall job was well done, and on time. The only reason I am not giving 5-stars is that the detail in the detail of the interior finish work was not the best.”
“Everything was alright, and I admired how the men work. They were very courteous and general.”
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“I have to admit I was very disappointed with my sales person. But the installer, the customer service department , And most important Cayla the office manager really made things workout to my satisfaction. I am extremely picky but this is my home and I expect top notch and nothing less. I paid the agreed price so I expected the agreed service. And I did get what I paid for. I did my whole house in windows and doors so it was a rather large and costly project, definitely not for the faint of heart, you will have several days of construction, A little bit of a mess here and there, but you will get through it. The only thing I would add is make sure you thoroughly discuss everything with your sales person and of course have it in writing. And then you just might wanna double check yourself to make sure that everything is the way you want it to be. Overall I would give them a 4 1/2 stars out of five, only because of the lack of communication from the sales department. Everybody else’s is on top of things.”
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“They're not trustworthy.”
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“The installation was fine and the salespeople were good. The follow-up wasn't good. I was told a month ago that the storm panels were coming, but they still haven't come yet. I also haven't had a final inspection. The installers were playing loud music on the job site. When they were told to turn the music down, they had a bad attitude.”
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“They were very efficient and friendly. They did a beautiful job.”
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“They came in were very clean, removed the old windows, put in the new windows and clean up after themselves. They were very pleasant and was very appreciated.”
“It took rather long to get the job completed.”
“Reece Builders take too long and do not do what they say.”
“The job still hasn't been completed. I'm still waiting on the front door and sliders. I still have a window sitting in my yard.”
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“The quality is excellent, and the installation is not so much. They rescheduled twice and the materials had not arrived.”
“The windows are good, but the crew was sloppy, unprofessional, and aggressive. They put bay winodws in and the outside trim had a gap between the trim boards. They just filled the gap in with caulk. They did sloppy job with the caulk. They said they couldn't finish the job one day and they tried to have us sign a paper saying that they job was finished when it wasn't so they could get paid that week. They had to come back to do the work. Their coordination and attitude was horrible.”
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“Very professional and very time efficient. I am very pleased with the outcome. If anything comes up in the future we will definitely give them a call.”
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“They did a very good-job from start to finish.”
“They eventually do good work.”
“The owner came and reviewed the job. I was impressed. He made any corrections that were necessary.”
“Poor communication; we kept getting sales calls asking if we were ready to place an order after we had already place the order two months before; left the dining window unsealed for 4 days that allowed bugs into the house and I could not run air conditions during that time; lied to about when the cracked window would be replaced; lied to about finacing expiration. Still waiting for cracked window to be replaced. Job is not yet complete!”
“They were very professional. The workers came in. The salesman was professional. The only downfall was waiting for the windows. I know that's because of the pandemic, so I can't blame anybody for that.”
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“Despite the lack of customer service, I was still very impressed with their installation guys and prior to the installation they were friendly, good, and qualified.”
“Very pleased with the windows and the installation.”
“I highly recommend them for all Floridians.”
“They did really good. I can't remember anyone doing any better or quicker.”
“The overall job was well done, and on time. The only reason I am not giving 5-stars is that the detail in the detail of the interior finish work was not the best.”
“Everything was alright, and I admired how the men work. They were very courteous and general.”
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“They were very disorganized, the team that installed the windows did a horrible job the door that I ordered wasn't part of what they brought instead they put a temporary door and it took them 5 months to get the actual door. They miscounted the windows, so one window was missing and it took five months to get it and it was only installed last week, 5 months after the actual installation date. Also when they were doing the original installation they damaged my house which caused them to use nonstandard framing on the outside and they did a very poor job at it and it had to be re-done last week when they installed the window and the door.”
“The product is good but their customer service is terrible.”
“It was a very terrible experience with Leafguard of Kansas. It was supposed to be, like, a week job and it took like three to two months. They act like they didn't know what they were doing. I wished we would have shopped around more and got more from other people first.”
“It has been 8 months to a year and things are still unfinished. We do not hear back from them when we leave messages. We are unable to get the inspection done.”
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“They refused to fix the mess that they made. Craig stopped responding to my emails and calls, and the company has blocked my number. I had tried for months and months until I was able to talk to the general manager from another phone number.”
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“It took Reece Builders longer than they said for the project.”
“We had some difficulties with the windows when they were first installed. It took time and everything was adjusted and made correct.”
“Excellent quality, professional installation, and excellent customer service.”
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“It was not what I expected in terms of service. They were not on time, they rescheduled too many times, and it was very messy. They didn't take all of the precautions they needed to take. They destroyed my front garden with no apologies about it The quality of the windows is something else; that is why I went with them.”
“I was very pleased from the very beginning when Amanda came by to show me the various windows. It 100% professionalism and courtesy. She was thorough and knowledgeable of the product during our question and answer session. I was also just as pleased with the 3 installers that came out to replace these hurricane windows. Everything was 100% across the board.”
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“They were exceptionally clean. I'm very pleased with the workmanship.”
“Depending on the salespeople.”
“They did a wonderful job. We are extremely happy with the job done.”
