Maid Bright
1st year as a Best Pick
certified company
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Maid Bright has received 4.5 out of 5 stars based on 141 customer surveys.
5
87
4
42
3
6
2
4
1
2
1st year as a Best Pick Call
"Each customer is an essential part of our growing family in Northern Virginia, DC, and Maryland. We strive for excellence in every service that we provide. At Maid Bright, we care about the relationships that we build, which makes us a highly recommended and award-winning cleaning service."

Yusuf Mehmetoglu | President
Company Information
Services Offered
Maid Bright specializes in residential cleaning services and offers initial, weekly, bi-weekly, and monthly cleanings as well as spring, post-construction, move-in, and move-out cleaning services.
Services Not Offered
Cleaning services do not include dishwashing, laundry, or ironing.
Warranty
Maid Bright will clean any areas missed free of charge if contacted by the customer within 48 hours.
Awards & Certifications
The company has been awarded the Residential Cleaning Seal of Excellence by the Association of Residential Cleaning Services International (ARCSI).
Organizations
Maid Bright is a member of the Loudoun County Chamber of Commerce.
Company History
Founded in 2004, Maid Bright is a local, family-owned-and-operated cleaning service.
Distinctions
The company is a member of the ARCSI. Maid Bright partners with Cleaning for a Reason.
Employee Information
Employees are background checked, wear uniforms, and drive marked vehicles.
Product Information
Maid Bright uses environmentally safe, “green” cleaning supplies and HEPA filter vacuum cleaners.
Additional Information
Maid Bright supplies its own cleaning equipment and uses eco-friendly cleaning products and HEPA filter vacuum cleaners. The company offers military and first responder discounts.
Areas Served
Washington, DC
Address
510 Spring Street #120
Herndon, VA 20170
Hours
Mon
8:00 am - 5:00 pm
Tue
8:00 am - 5:00 pm
Wed
8:00 am - 5:00 pm
Thu
8:00 am - 5:00 pm
Fri
8:00 am - 5:00 pm
Sat
Closed
Sun
Closed

Compiled Score:

Maid Bright has received 4.5 out of 5 stars based on 141 customer surveys.
5
87
4
42
3
6
2
4
1
2
Grade
Clear Filters
Filters
HOMEOWNER REVIEWS
Date Collected
Review by
01/15/2019

“Maritza and Daesy are great! They're professional, very kind and I enjoy having them in my home. Also, Maid Bright customer care people are also excellent, courteous and they really try to accommodate me in the rare times that I have a schedule conflict.”

Review by
01/14/2019

“The overall job was nothing to complain about, they did everything in the best way. I was happy.”

Review by
01/14/2019

“They met or exceeded my expectations on the cleaning and communication.”

Review by
01/14/2019

“I think that Dinora is a very hard worker. All the office staff who I hear from provide great service and quick response.”

Review by
01/14/2019

“Glenda and Millie have been coming to my house for almost 1 year. They are polite, hardworking, and thorough. My house shines when they leave.”

Review by
01/14/2019

No review comments provided

Review by
01/13/2019

No review comments provided

Review by
01/12/2019

No review comments provided

Review by
01/12/2019

“Maid Bright met and exceeded my expectations because when they accidentally broke something a manager called within an hour to take pictures of it and it was fixed quickly.”

Review by
01/12/2019

No review comments provided

Review by
01/12/2019

“They met my expectations in all areas. They're just amazing.”

Review by
01/11/2019

“Maid Bright ladies are excellent. They always meet the expectations. My home is always clean and organized and looks spotless after their visit.”

Review by
01/10/2019

No review comments provided

Review by
01/10/2019

“Maria on the scheduling phone?she is great!”

Review by
01/10/2019

“Claudia and Yilda (not sure of spelling). They are both excellent!”

Review by
01/10/2019

No review comments provided

Review by
01/10/2019

“I've had at least two, and maybe three, different cleaning crews, and their cleaning has been consistent, with no oversights or neglected areas.”

Review by
01/10/2019

No review comments provided

Review by
01/10/2019

No review comments provided

Review by
01/10/2019

No review comments provided

Review by
01/10/2019

“Glenda and her co-worker are amazing!”

Review by
08/15/2018

“The services are not up to par. The issues are the same each time they come. They are not remedied.”

Review by
08/07/2018

No review comments provided

Review by
08/03/2018

“Maid Bright does get the house clean in a good period of time. They are efficient. I feel comfortable in the house with them. I can trust them. They respect the privacy of the home owner.”

Review by
07/31/2018

“They met my expectations with their flexibility.”

Review by
07/31/2018

“They did a good job on the tubs, bath and tile.”

Review by
07/31/2018

“Your customer service met my expectations.”

Review by
07/31/2018

“They exceeded my expectations because the first couple of cleanings were really good and then after that, they just spent less time and were less thorough.”

Review by
07/29/2018

No review comments provided

Review by
07/25/2018

“Kubra Dogan is SUPER quick to respond to any concern I have, and I really appreciate that kind of customer contact. Thanks!”

Review by
07/24/2018

No review comments provided

Review by
07/22/2018

No review comments provided

Review by
07/17/2018

“I was satisfied with their promptness.”

Review by
07/17/2018

No review comments provided

Review by
07/17/2018

“We were overall satisfied with them and happy with their work.”

Review by
07/17/2018

“They clean my apartment very well. They are very professional, very friendly, and easy to talk with when we do get the a hold of them on the phone.”

Review by
07/17/2018

“They exceeded my expectations because of their communication and follow up.”

Review by
07/17/2018

“They met my expectations.”

Review by
07/17/2018

“The initial visit was great. Also the scheduling was great as well.”

Review by
07/17/2018

“I don't think that you're detailed enough. Other companies were able to work with our schedule, and did a better job.”

Review by
07/15/2018

No review comments provided

Review by
07/15/2018

No review comments provided

Review by
07/13/2018

No review comments provided

Review by
07/12/2018

No review comments provided

Review by
07/11/2018

No review comments provided

Review by
07/10/2018

No review comments provided

Review by
07/10/2018

No review comments provided

Review by
07/10/2018

No review comments provided

Review by
07/10/2018

No review comments provided

Review by
10/09/2017

No review comments provided

Review by
10/08/2017

No review comments provided

Review by
10/07/2017

No review comments provided

Review by
10/07/2017

No review comments provided

Review by
10/04/2017

No review comments provided

Review by
10/03/2017

No review comments provided

Review by
10/03/2017

No review comments provided

Review by
10/03/2017

“Maid Bright remains a reliable and professional service provider. Over the past year, we have found their service to be responsive and impeccable. We highly recommend them to anyone in the Northern Virginia area.”

Review by
10/03/2017

No review comments provided

Review by
10/03/2017

No review comments provided

Review by
10/03/2017

“The first few cleans were fine, but the cleaners did not address details. Indeed, there was evidence that they repeatedly failed to clean certain areas, even after being told repeatedly by their supervisors to clean those areas. The office people were supportive and understanding, but the cleaners didn't match up with the quality of the front office. Unfortunate. I ultimately stopped using the company.”

Review by
10/02/2017

No review comments provided

Review by
09/30/2017

No review comments provided

Review by
09/30/2017

“I specifically wanted the walls cleaned and scrubbed, but they failed to do it right. I told them about it, and they did come back, but it's the same issue. I know that it's possible to get the walls cleaned because I did it myself a couple of months ago, and I just used the Scotch-Brite and soapy water. They did good in cleaning the bathroom and oven, but the walls were not good. I was charged by my landlord an extra $150 to have the walls painted instead, then, of course, I paid Maid Bright $300 plus for a partially satisfying job.”

Review by
09/29/2017

“Maid Bright was the only one of three services highly-rated that came to the house to do an estimate. The others gave me ballpark figures over the phone. Their cleaning people do an excellent job and are fast. It's easy to change the schedule online, if needed. I'm very happy with their work.”

Review by
09/29/2017

No review comments provided

Review by
09/29/2017

No review comments provided

Review by
09/29/2017

No review comments provided

Review by
09/29/2017

No review comments provided

Review by
09/29/2017

No review comments provided

Review by
09/29/2017

No review comments provided

Review by
09/29/2017

No review comments provided

Review by
09/29/2017

No review comments provided

Review by
09/29/2017

“The first couple of cleanings went really well; however, service declined after a few months. We started noticing things that would get cleaned after each visit. While customer service showed concern and willingness to help, we decided to end service after additional items were missed in subsequent appointments.”

Review by
09/29/2017

“The people who came to clean the house for a move-out did a pretty good job, but they arrived an hour late and refused to stay an hour late, so they cut a few corners to get everything done. So at the end when they asked me to review the work, I had to ask them to go back into some of the rooms and finish cleaning shelves and such because they had skipped them. They also threw a bunch of my stuff in the trash after I told them I had not yet finished packing the kitchen and to please wait to do that room last while I worked on it; they instead did it right at the beginning, so I had to rush to get everything out of the fridge and cabinets, and while I was busy doing that one of them got a trash bag and emptied a few of the cabinets for me into the trash bag. I had to dig through it afterward and take things back out. In general, the job was decent, and they had an easy online payment process through their website, which was nice. Customer service was good, they comported themselves professionally and responded well when I asked them to finish the shelves and stuff at the end.”

Review by
01/11/2017

“They  were very prompt to come and give me an estimate, and then they were right on time. They came when they were supposed to come and were done when they needed to be done. We were doing a whole house cleaning prior to putting the house on the market, and they did a wonderful job cleaning the house. I'd give them an A+ overall.”

Review by
01/11/2017

“I like that I can easily schedule them over email. They usually clean the whole house. I'd give them an A overall. The only thing they forgot to do is, they don't clean where they can't reach. So they don't reach on top of the refrigerator and a couple of other places. I'm tall, and I can see it, but they can't. Other than that, I would recommend them.”

Review by
01/11/2017

“They  were reliable and did a good job. Overall, they did excellent work, with no problems, and I'd recommend them.”

Review by
01/11/2017

“They  have different people come at different times. They've been excellent. There's nothing bad to report. They clean the three levels. They clean the bathrooms, the kitchen, the countertops, and bedrooms. I'd give them an A+.”

Review by
01/11/2017

“The manager is just very nice. They're very personable, and I had a good experience with them. They did house cleaning. I'd give them an A overall.”

Review by
01/11/2017

“We  don't live in that area anymore, but they did excellent work. We had no problems. I'd be very likely to recommend them to a friend.”

Review by
01/11/2017

“They  were very efficient and did a good job. They cleaned all of my house. I'd give them an A+ for the overall experience.”

Review by
01/11/2017

“They did a very thorough job. They didn't do anything besides house cleaning. I would give them an A overall.”

Review by
01/11/2017

“They did a good job for the price. They did house cleaning services for me. I would give them an A overall.”

Review by
01/11/2017

“They did excellent work with no problems. I wouldn't recommend them because of the price.”

Review by
01/11/2017

“I liked the quality of work. They cleaned all of my house. I'd give them an A+ overall.”

Review by
01/11/2017

“I liked the way they cleaned the house. They cleaned the whole house. I would give them a B. The only thing they could've done differently is, I recommended them to another person, but I didn't get a discount referral.”

Review by
01/11/2017

“I think, for the quality of cleaning I'm receiving, I feel like I'm paying a little bit more than I'd like. All we have them do is house cleaning. Overall, I would give them a B. I wish they didn't work to reach out to me about scheduling. I wish I knew exactly when they were coming, and I would appreciate reminders. I'm on a repeating schedule with them, but it's an every-other-week schedule, and so sometimes I do forget. It would be nice to get a text message the day before to let me know that they're coming. I don't know ever know when they're supposed to be here. They do seem to clean very well, but when it comes to putting my things back where they were, they don't do such a good job with that. I often have to walk through the house and put everything back where it was before they got there.”

Review by
01/11/2017

“When they send the same crew, I like it. It’s good work. Sometimes they send a different crew, and they have no clue about the house to clean. Sometimes they leave places, and I have to tell them to do it again, and they charge it extra. Overall, if they send the same crew, it's a good experience, but if they send a different crew, it's a bad experience. I like that they're able to do the work, and they're very detailed. I don't have to tell them what to do or what to clean. They just know it without me giving them any directions to finish the job. That's what I like. Overall, I'd give them a B+. Sometimes they're really early, and they don't stick with what they said.”

Review by
01/11/2017

“The price is reasonable, and the cleaning is good, and they have been sending me confirmations of appointments via email. Overall, I'd give them a B-. Their cleanliness could be a little bit improving. They can be a little bit neater after the cleanup. I can tell they're trying to move quickly, but definitely things aren't being put back where they need to be. It took them a while to get me to a point where they would send me email appointment confirmations. They could be a little bit better about when you're first starting the service to make sure those appointment confirmations are sent. In the beginning, it's not a punctuality issue, they were coming sooner than the time block I wanted them to come, so we had to sort through that too.”

Review by
01/11/2017

“The December service was fine. It wasn't the best I'd had, but it was satisfactory and overall positive. The problem I have with Maid Bright is they've discontinued their Saturday service. So I discontinued using them as a maid service provider. I require Saturday service, and they no longer wish to provide it. They always cleaned the interior. I'd give them a B. I'd recommend them if they do Saturday service. They stopped Saturday service, so I had to fire them.”

Review by
09/11/2015

“Maid Bright clean the entire house every other week for me. They're good. Sometimes they're a little rough but nothing horrible. We went and used another service and they were worse so we went back to Maid Bright. We had a couple incidents where this weird thing was showing up in the bathtub. It was something with the chemicals they were using. They just stopped using them and it's been fine ever since. I'd give them an A.”

Review by
09/11/2015

“Maid Bright does house cleaning for me every two weeks. They're very efficient and they're very pleasant to have around. They do a good job cleaning the house—I've never had to call them back because they broke or missed anything. They are consistent. I'd give them an A.”

Review by
09/11/2015

“Maid Bright are our ongoing house cleaning service. They do regular house cleaning about once a month. It typically goes well. They are efficient. They are relatively reasonably priced. They're flexible about changing the schedule around when I need them to. They're pretty easy to get in touch with. I did appreciate that they came out to the house to give a personal estimate. I think we interviewed a few different maid services before we selected them. I think that the person that came out to the house seemed like he was on the ball and trustworthy. That wasn't the person who was actually doing the cleaning but the company itself seemed professional. Occasionally they'll miss a spot but they usually make it right. Every cleaning service sometimes you get a better cleaning than another cleaning on another day. They're a little bit inconsistent but for the most part conscientious. I'll give them an A- or a B+. I'll give them a B+.”

Review by
09/09/2015

“Maid Bright was great. They helped us out a lot. They were great when we used them. They cleaned our entire home, and I didn't have any issues with the work that was done. I'll give them an A.”

Review by
09/09/2015

“Maid Bright's cleaning is good. They're punctual—they keep the time every week. There's nothing to say against them. They come out once a week. I would give them an A.”

Review by
09/01/2015

“Maid Bright clean our house. I like that they're honest. I've been using them for five years. I wouldn't recommend them. They're inconsistent. I like the people. I really can't grade them.”

Review by
09/01/2015

“I like that the place always looks good after Maid Bright has been here. They just do a good job. They do all the floors. They clean the furniture. They do the dusting. They clean the bathrooms, cabinets and the windows. I've been using their services since about November last year. I chose them because my husband looked up several different ones. He probably used Yelp or something like that. I would recommend them to family and friends. I'd give them an A- just because there have been a couple of issues where they didn't do a few things. There was one time where a few things didn't get done but they were waiting in the car for the hour to be up when I got back.”

Review by
09/01/2015

“Maid Bright do a good job. It's not perfect but pretty good for the price. Their phones are pretty good like if I have to switch days and be flexible, they try. I haven't had any problems with them. They clean the bathroom and kitchen and everything- just the whole place. I've been using their services since April. I found them through your Best Picks catalog. I'd recommend them to family and friends. I'd rate them an A-.”

Review by
09/01/2015

“Maid Bright does a good job cleaning. I've been using their service about three or four months, and the house is looking very good and clean. We would definitely recommend the company to family and friends. They're doing a great job. I'd rate them an A.”

Review by
09/01/2015

“The ladies that come are great. They're very thorough. They're very trustworthy. They've been doing work for me for probably three years. I first chose them because of a coupon in the mail. I would recommend them to family and friends as well. They just have some back-end billing issues because they can't figure out which credit card to bill and I got double-charged last month so that's my only complaint. They did the resolve the issue for me in the end. I'd give them a B.”

Sort
High - Low
Low - High
Filter
Sort
New - Old
Old - New
Filter
Start Date:
End Date: