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“Maid Bright remains a reliable and professional service provider. Over the past year, we have found their service to be responsive and impeccable. We highly recommend them to anyone in the Northern Virginia area.”

“The first few cleans were fine, but the cleaners did not address details. Indeed, there was evidence that they repeatedly failed to clean certain areas, even after being told repeatedly by their supervisors to clean those areas. The office people were supportive and understanding, but the cleaners didn't match up with the quality of the front office. Unfortunate. I ultimately stopped using the company.”

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“I specifically wanted the walls cleaned and scrubbed, but they failed to do it right. I told them about it, and they did come back, but it's the same issue. I know that it's possible to get the walls cleaned because I did it myself a couple of months ago, and I just used the Scotch-Brite and soapy water. They did good in cleaning the bathroom and oven, but the walls were not good. I was charged by my landlord an extra $150 to have the walls painted instead, then, of course, I paid Maid Bright $300 plus for a partially satisfying job.”

“The people who came to clean the house for a move-out did a pretty good job, but they arrived an hour late and refused to stay an hour late, so they cut a few corners to get everything done. So at the end when they asked me to review the work, I had to ask them to go back into some of the rooms and finish cleaning shelves and such because they had skipped them. They also threw a bunch of my stuff in the trash after I told them I had not yet finished packing the kitchen and to please wait to do that room last while I worked on it; they instead did it right at the beginning, so I had to rush to get everything out of the fridge and cabinets, and while I was busy doing that one of them got a trash bag and emptied a few of the cabinets for me into the trash bag. I had to dig through it afterward and take things back out. In general, the job was decent, and they had an easy online payment process through their website, which was nice. Customer service was good, they comported themselves professionally and responded well when I asked them to finish the shelves and stuff at the end.”

“Maid Bright was the only one of three services highly-rated that came to the house to do an estimate. The others gave me ballpark figures over the phone. Their cleaning people do an excellent job and are fast. It's easy to change the schedule online, if needed. I'm very happy with their work.”

“The first couple of cleanings went really well; however, service declined after a few months. We started noticing things that would get cleaned after each visit. While customer service showed concern and willingness to help, we decided to end service after additional items were missed in subsequent appointments.”

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“They  have different people come at different times. They've been excellent. There's nothing bad to report. They clean the three levels. They clean the bathrooms, the kitchen, the countertops, and bedrooms. I'd give them an A+.”

“I liked the way they cleaned the house. They cleaned the whole house. I would give them a B. The only thing they could've done differently is, I recommended them to another person, but I didn't get a discount referral.”

“The manager is just very nice. They're very personable, and I had a good experience with them. They did house cleaning. I'd give them an A overall.”

“We  don't live in that area anymore, but they did excellent work. We had no problems. I'd be very likely to recommend them to a friend.”

“They  were very efficient and did a good job. They cleaned all of my house. I'd give them an A+ for the overall experience.”

“They  were reliable and did a good job. Overall, they did excellent work, with no problems, and I'd recommend them.”

“They did a very thorough job. They didn't do anything besides house cleaning. I would give them an A overall.”

“They did a good job for the price. They did house cleaning services for me. I would give them an A overall.”

“They did excellent work with no problems. I wouldn't recommend them because of the price.”

“I liked the quality of work. They cleaned all of my house. I'd give them an A+ overall.”

“They  were very prompt to come and give me an estimate, and then they were right on time. They came when they were supposed to come and were done when they needed to be done. We were doing a whole house cleaning prior to putting the house on the market, and they did a wonderful job cleaning the house. I'd give them an A+ overall.”

“I like that I can easily schedule them over email. They usually clean the whole house. I'd give them an A overall. The only thing they forgot to do is, they don't clean where they can't reach. So they don't reach on top of the refrigerator and a couple of other places. I'm tall, and I can see it, but they can't. Other than that, I would recommend them.”

“I think, for the quality of cleaning I'm receiving, I feel like I'm paying a little bit more than I'd like. All we have them do is house cleaning. Overall, I would give them a B. I wish they didn't work to reach out to me about scheduling. I wish I knew exactly when they were coming, and I would appreciate reminders. I'm on a repeating schedule with them, but it's an every-other-week schedule, and so sometimes I do forget. It would be nice to get a text message the day before to let me know that they're coming. I don't know ever know when they're supposed to be here. They do seem to clean very well, but when it comes to putting my things back where they were, they don't do such a good job with that. I often have to walk through the house and put everything back where it was before they got there.”

“When they send the same crew, I like it. It’s good work. Sometimes they send a different crew, and they have no clue about the house to clean. Sometimes they leave places, and I have to tell them to do it again, and they charge it extra. Overall, if they send the same crew, it's a good experience, but if they send a different crew, it's a bad experience. I like that they're able to do the work, and they're very detailed. I don't have to tell them what to do or what to clean. They just know it without me giving them any directions to finish the job. That's what I like. Overall, I'd give them a B+. Sometimes they're really early, and they don't stick with what they said.”

“The price is reasonable, and the cleaning is good, and they have been sending me confirmations of appointments via email. Overall, I'd give them a B-. Their cleanliness could be a little bit improving. They can be a little bit neater after the cleanup. I can tell they're trying to move quickly, but definitely things aren't being put back where they need to be. It took them a while to get me to a point where they would send me email appointment confirmations. They could be a little bit better about when you're first starting the service to make sure those appointment confirmations are sent. In the beginning, it's not a punctuality issue, they were coming sooner than the time block I wanted them to come, so we had to sort through that too.”

“The December service was fine. It wasn't the best I'd had, but it was satisfactory and overall positive. The problem I have with Maid Bright is they've discontinued their Saturday service. So I discontinued using them as a maid service provider. I require Saturday service, and they no longer wish to provide it. They always cleaned the interior. I'd give them a B. I'd recommend them if they do Saturday service. They stopped Saturday service, so I had to fire them.”

“Maid Bright clean the entire house every other week for me. They're good. Sometimes they're a little rough but nothing horrible. We went and used another service and they were worse so we went back to Maid Bright. We had a couple incidents where this weird thing was showing up in the bathtub. It was something with the chemicals they were using. They just stopped using them and it's been fine ever since. I'd give them an A.”

“Maid Bright are our ongoing house cleaning service. They do regular house cleaning about once a month. It typically goes well. They are efficient. They are relatively reasonably priced. They're flexible about changing the schedule around when I need them to. They're pretty easy to get in touch with. I did appreciate that they came out to the house to give a personal estimate. I think we interviewed a few different maid services before we selected them. I think that the person that came out to the house seemed like he was on the ball and trustworthy. That wasn't the person who was actually doing the cleaning but the company itself seemed professional. Occasionally they'll miss a spot but they usually make it right. Every cleaning service sometimes you get a better cleaning than another cleaning on another day. They're a little bit inconsistent but for the most part conscientious. I'll give them an A- or a B+. I'll give them a B+.”

“Maid Bright does house cleaning for me every two weeks. They're very efficient and they're very pleasant to have around. They do a good job cleaning the house—I've never had to call them back because they broke or missed anything. They are consistent. I'd give them an A.”

“Maid Bright's cleaning is good. They're punctual—they keep the time every week. There's nothing to say against them. They come out once a week. I would give them an A.”

“Maid Bright was great. They helped us out a lot. They were great when we used them. They cleaned our entire home, and I didn't have any issues with the work that was done. I'll give them an A.”

“Maid Bright clean our house. I like that they're honest. I've been using them for five years. I wouldn't recommend them. They're inconsistent. I like the people. I really can't grade them.”

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“Maid Bright does a good job cleaning. I've been using their service about three or four months, and the house is looking very good and clean. We would definitely recommend the company to family and friends. They're doing a great job. I'd rate them an A.”

“The ladies that come are great. They're very thorough. They're very trustworthy. They've been doing work for me for probably three years. I first chose them because of a coupon in the mail. I would recommend them to family and friends as well. They just have some back-end billing issues because they can't figure out which credit card to bill and I got double-charged last month so that's my only complaint. They did the resolve the issue for me in the end. I'd give them a B.”

“I didn't have a positive experience that’s why I stopped using them. I didn't think the cleaning was that great and I feel it was wasting a lot of money. I don’t think they did a great job in the bathroom and the kitchen. I would definitely not recommend them. I'd give them a poor rating.”

“I like that the place always looks good after Maid Bright has been here. They just do a good job. They do all the floors. They clean the furniture. They do the dusting. They clean the bathrooms, cabinets and the windows. I've been using their services since about November last year. I chose them because my husband looked up several different ones. He probably used Yelp or something like that. I would recommend them to family and friends. I'd give them an A- just because there have been a couple of issues where they didn't do a few things. There was one time where a few things didn't get done but they were waiting in the car for the hour to be up when I got back.”

“I only used Maid Bright one time. They were late coming and were lost the second time. It's just not what I was looking for. They were sending out a different crew each time. That could be my misunderstanding; I thought they were sending out the same people each time at the same time but it was kind of a range. Otherwise overall their cleaning was good but it was the other things. I wouldn't recommend the company. There are plenty of people around here that use them but I'd have to find out first what they were kind of looking for. I had seen their cars around in the neighborhood so that's why I chose them. I'd give them somewhere between a C+ and a B-.”

“Maid Bright do a good job. It's not perfect but pretty good for the price. Their phones are pretty good like if I have to switch days and be flexible, they try. I haven't had any problems with them. They clean the bathroom and kitchen and everything- just the whole place. I've been using their services since April. I found them through your Best Picks catalog. I'd recommend them to family and friends. I'd rate them an A-.”

“We've moved and we have a different service now but Maid Bright were professional and they were on time. They cleaned well. I think we only used them twice because we were moving and we got rid of the old girl. I would recommend the company to family and friends. Let's give them a B. There were a few times with a few spots we would have wanted them to do. I don't think they were perfect so that's why I'm not going to give them an A but they did a good job.”

“We had Maid Bright several years ago but we haven't used them for at least two or three years. They were OK. We just ended the service when we decided we didn't need the maid service any longer. It's been at least three years since we had Maid Bright. If a family member asked about them I would say they were OK. Nothing spectacular. I wouldn't discourage them but I'd stay neutral. I'd give them a B.”

“Maid Bright are good. They're fine. The company has very reasonable prices. Depending on the crew you receive they can go from being– my normal crew does a very good job but it's kind of hit or miss. I tended to have to call them a few times when there's not my normal crew and the reason I have my normal crew is because I complained for a while. They can be responsive but you have to really– I think they changed ownership a few times. You have to really tell them that their crew isn't performing. They usually do regular cleaning and mopping. I think some clean baseboards and such; ours don't do that. It's just a standard cleaning. They're not going to do anything out of the way. They're very basic. Just because of consistency I'd probably give them a B-.”

“I use Maid Bright. I'm still working with them. Generally they're flexible. They call me. They come on Mondays and they call me the Friday before to verify the appointment, which I like. They generally do a decent job cleaning my house for a reasonable price. They clean all the bathrooms. They vacuum. They make the beds. They'll change the sheets if we leave new sheets out. They collect the trash. They clean the kitchen. Pretty much the house looks really great. The only problem when they're done, of course, is that we still have too much stuff. But they do a good job working around that. I initially found them on Angie's List. I would give them an A-. The only issue that I have is they seem unable to work our electronica entry system and burglar alarm. It's not a big deal for me because I stay home and can make sure it's locked up when they're done. I've gotten in the habit of not leaving the alarm on when I know they're coming. The communication isn't terribly good because the English-speaking of the crew is not excellent.”

“Maid Bright's quality is great. They're on time, and we really don't have any issues. Whenever there is an issue with the cleaning service, we just call to let them know, and then they take care of it on the next visit. It's a full cleaning, so they do everything—floors, carpet, bathrooms, showers and bathtubs. We've had them for a while. I'd give them an A.”

“Maid Bright are punctual and reliable, and they do a thorough job. When they come in, they clean the bathrooms, bedrooms, and kitchen, and they strip the bed and make it. They empty the trash, they clean the floors, and they don't let the cats out. The company was initially recommended by a friend. If I had to grade them, I would give them an A.”

“Maid Bright was fine—I'd give them an A grade.”

“Maid Bright did a good job.”

“It's a cleaning company, so my house is cleaner than before they came. They're punctual. They do what they say they're going to do. They come out to clean monthly. I'd give them a B. I would recommend them to a neighbor or friend.”

“They’re very thorough, and they ask us to walk around and check their work. Maid Bright is the best service we’ve had. They’re A+.”

“Maid Bright is a great company. They’re always on time, and they do a wonderful job. They’re extremely pleasant people.”

“They are thorough. They give me a call when they come. I had a couple companies come out for one or two cleanings and I wasn't satisfied with them. My neighbors really like Maid Bright. I'd give them a B. I would recommend them to a neighbor or friend.”

“They do a great job. They're efficient. They're professional. They come out to clean approximately twice. I haven't had any issues with the work. I'd recommend them to a neighbor or friend. I'd give them a B. Sometimes they miss the details.”

“They're trustworthy and timely, and they do a good job. They come out to clean once a month. I haven't had any issues with the work. We picked a few different companies, and I liked the business proposal that was given to me by the owner once I talked to them. They were really quick about doing the estimate, and he seemed really professional; he had like a folder with preprinted forms, and all this other stuff. He was really professional, nice, and polished. I would recommend them—in fact I have. I'd give them an A grade.”

“They come out to clean twice a month. They're incredibly responsive via email; I can send them an email, and I'll hear back the same day, so If I need to reschedule, it's really easy. That's probably the biggest thing I like about them. After the first cleaning, they missed something, but that's to be expected. I contacted them and told them about it, and they apologized. The next time that they came, they remedied the situation, so we haven't had any problems. I'd absolutely recommend them, and I'd rate them an A+.”

“Maid Bright has been great. They show up, they do the work, and then it's done and it looks good. I have no complaints. They come out to clean every other week. I haven't had much direct interaction with them, but that's mainly because I'm usually gone when they're there. When we started, I talked to somebody from Maid Bright who came out and kind of reviewed our house; they gave us an estimate, and we got good feedback from them overall. I'd give them an A—I don't have any issues with them. Everything's been good.”

“They're on time, they're friendly, they do a pretty good job. They come out once a week to clean. I'd recommend them to a neighbor or friend. They're delightful ladies, they do a good job. My only complaint is there's an awful lot of accidents, like accidently knocking over a lamp. I feel like if it were their house, it wouldn't be so many accidents. Once a window was accidently broken. Once a lamp fell over and took this big chunk out of the window sill. They told me we knocked over the lamp and broke the light bulb. They didn't bother to tell me they that took a huge chunk out of old original window sill. That's really my only complaints. If it weren't for that, I'd give them an A+. Because of that, I would give them I B+, A-.”

“It's not a wow, but it's OK. Right now they come to clean every other week. We are currently in the process of considering other options. The guy who did the estimate was fantastic, great explanation of the procedure that the Maid Bright ladies are following during the clean up of houses. We thought the price was OK, in the price range we were expecting. I'd give them a B.”

“I have had to talk to them about making sure that some of the things that they do are being done. They did correct it. They come out to clean every other week. I would recommend them to a neighbor or friend. I'd probably give them a B.”

“They come when they say they're going to come, they're pretty fast, and they're out when they say they're going to be out. They've come to clean less than ten times at this point. They're pretty new. They work at least once a month. I'd give them an A-.”

“They clean my house. I think they're pretty affordable. When they come, the women are very pleasant, and I think they do a good job cleaning. They come to clean twice a month. I would recommend them—I feel good about the customer service. They deserve an A.”

“They come out to clean twice a month. They're very thorough and very professional. They're very quiet; they don't disturb anybody when they come in and go out, and they present no problems of any sort. I picked them out of Best Pick Reports. I'd give them an A+ grade.”

“They're very dependable. They come early and they're able to clean up. Their attention to detail is quick. They're very accommodating. They were coming out once a month, now they're coming out every other week. I'd definitely recommend them. I would give them a B+.”

“They clean the house very well, and their service is reasonable for the price. They come out to clean twice a month. When they came out to do the estimate, the price was exactly what I was looking for, so we made a contract with them. I'd grade their business an A.”

“We've had different crews, some better than others. One was not so good, we complained. They said we won't be back anymore and the others were OK. Generally it was a positive experience. It was once every two weeks, now they come out once a month. I would recommend them. I would give them a B.”

“They were timely, they were thorough and they were flexible. They come out to clean weekly. I did chose them over a different service. I was not satisfied with the quality of work of the previous service. I'd give them a B+. I would recommend them to a neighbor or friend.”

“They're pretty good. I had to call a couple times to ask them to do things and it seemed like it took them a couple times to actually do it. I chose them because my neighbor was using them. I would probably recommend them to a neighbor or friend. I'd give them maybe a B-.”

“They're punctual. They're always courteous. They do a great job cleaning the house. I think their prices are on point for this area. I only need them once a month and they're able to accommodate that. I'd recommend them to a neighbor or friend. I'd give them a B+ to an A.”

“It's generally been positive. When we've had issues, they've accommodated us. They've been responsive. We still use them. They come out to clean every two weeks. I would recommend them to a neighbor or friend. It was a recommendation from somebody I know and trust. I'd give them a B+.”

“I usually leave the house when they come, but my wife likes them. They clean well, they're efficient, they're quick, and they're pleasant, so she likes them. They come out every two weeks. She has two maids that she particularly likes. I'd recommend them—if she's happy with them, they get an A, because she is particular.”

“Maid Bright is reliable. They respond well to feedback, and they have excellent customer service. I’d give them an A.”

“They come out to clean twice a month, every other week. They do a good job, and the price is reasonable. I'd give them an A-.”

“I had a great experience with Maid Bright. They’re kind, personable, and prompt, and I like their attention to detail—A+.”

“They're prompt, they're always neat and they do a pretty good job. They come out to clean every other week. Their prices were a little better. I'd give them a B. I would recommend them to a neighbor or friend.”

“I like the speed of their service, their consistent reliability, and their timeliness. We trust them as well. They come out to clean twice a month. I would recommend them, and I'd give their service an A.”

“They did a good job cleaning the house. They're on time, they show up, and they clean the house. They come out to clean every other Friday. Right now, I'd give them an A+.”

“I'd give them a B.”

“I like Maid Bright. The people that came through were definitely experienced, and they did a very thorough, very sharp job. I would definitely recommend them.”

“I don't know exactly how many rooms they cleaned. They come when we expect them, and they do a pretty good job. It's regular service. We keep using them because they do an OK job. The workers are fine. They are professional, and they clean up. A typical cleaning takes about an hour to an hour and a half. They clean the whole house.”

“They're reliable. They do good work, and they’re reasonably priced. I think I've been using them for two or two and a half years. They don't do windows, just the cleaning. They pay attention to detail. I'm going to say they’re an A. We've been happy, and they're always flexible if I need to cancel or change. I find them to be trustworthy as well.”

“They came out and did some work for me before. We were fairly happy. There were some things that we had to go behind and clean. Other than that, we were fairly happy. My experience was somewhere in between, I guess. They could have been more prompt. We asked them to keep the same team coming in, and they changed the team, and we'd have to go behind them and clean. We liked some of their workers, and some of them weren't doing as well. They worked, they just didn't do as good a job. Some people can clean better than other people. I asked to keep the same crew coming in, and they wouldn't. I would give them a B-. I don't know if I would recommend them.”

“Maid Bright came when they said and they did what I asked. They do housekeeping, so they come in and wash the floors, clean the bathrooms, wipe down the all the counters, and dust and mop. I have been using them for about eight or nine months. The workers are friendly and productive. I would give them a grade of A.”

“Maid Bright does just typical housekeeping every two weeks. Their attention to detail such as corners and baseboards varies. The workers are great. Trustworthy. I haven't had any problems with them. I have used them for years and haven't had any problems. I would give them a grade of B. I would recommend them to others.”

“Maid Bright does the job at a reasonable price. They do a specific number of rooms for me and no special window cleaning. They service me every two weeks, and I find them to be trustworthy. I have been using them for about a year or a year and a half. I would give them an A- because I had a little problem getting service done at the right time, although that has been squared away. I got accidentally billed twice; however, they did straighten that out right away, so it doesn't really affect the rating that much. I would tell other homeowners that I have had a decent experience with them and that I think they could do the job for them.”

“Maid Bright arrive on time and they are flexible in terms of when I need them to come at a different time. They do a good job at the basics and they don't mind our two dogs that are here when they are cleaning. The basics are the usual tidying up and cleaning the countertops and floors and sort of a regular dusting. But, they don't do the ceiling fan blades or they don't do above and beyond the window cleaning. You would probably have to pay extra for that. They vacuum and they sweep and clean the countertops and the other things like dusting and clean the toilets and sinks. They do the entire home just nothing above their heads. I have been using them for a little over a year. They move things around and put them back in different places, but nothing major. One of them usually speaks some English. They are reliable and they are on time and do a decent job. I would give them a good solid grade of B. I would recommend this service to others.”

“I thought the work Maid Bright did was substandard, unfortunately. They don't like to dust. They're a cleaning service but they don't like to clean, necessarily. It's kind of a waste of money. I hired them to clean my whole house, except they only clean part of it. Monday might be their last day of service with us. We'd love to have a service, but we like to feel like we're spending our money wisely. I think my wife was looking around for different maid services and came across them and we had priced some other ones. We'll give them a C but we probably won't be using them again, because they're on the chopping block. They've actually been real close to the chopping block for the last couple of months. We only use them once a month, but they've been close to being axed for the last couple of months and we probably will not be using them again. I'll give them a C just so they're not going to get crushed in their business in the future.”