Personal Touch House Cleaning Service Inc
11th year as a Best Pick
certified company
Verified General Liability Ins.
Verified Workers' Comp
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Compiled Score:

Personal Touch House Cleaning Service Inc has received 4.8 out of 5 stars based on 18 customer reviews. Learn about Our Research Process.
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11th year as a Best Pick
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"Over the past 35 years in business, I've learned that everyone's idea of clean is different. I like to give my clients the 'personal touch' by meeting with each and every customer to offer estimates and to set up an individualized cleaning plan for each home. One of my company's main goals is to provide great customer service."

Dorena Lemus | Owner
Company Information
Services Offered
Personal Touch House Cleaning Service Inc performs residential home cleaning services on a weekly, biweekly, monthly, or one-time basis as well as deep cleaning and service for special cleaning requests. The company also offers commercial and construction cleaning and move-in and move-out services.
Services Not Offered
Personal Touch will fold but does not wash laundry.
Minimum Job
The company requires a $150 minimum on residential cleaning jobs.
Company History
Personal Touch was founded in 1989 by Dorena Mobley Lemus and has since grown to 30 employees under her leadership as sole owner and operator. Dorena completes cleaning jobs herself in addition to running the company.
Distinctions
The company won a Best of Gwinnett award from Gwinnett Magazine as well as three Reader's Choice awards from the Gwinnett Daily Post.
Areas Served
Buford, Dacula, Duluth, Lawrenceville, Norcross, Snellville, Suwanee, Alpharetta, Cumming, Johns Creek, Roswell
Address
Buford, GA 30515
Hours
Mon
8:00 am - 4:00 pm
Tue
8:00 am - 4:00 pm
Wed
8:00 am - 4:00 pm
Thu
8:00 am - 4:00 pm
Fri
8:00 am - 4:00 pm
Sat
Closed
Sun
Closed

Compiled Score:

Personal Touch House Cleaning Service Inc has received 4.8 out of 5 stars based on 18 customer reviews. Learn about Our Research Process.
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16
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1
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Review by
11/21/2022

“It depends on who you assign for the cleaning.”

Review by
09/04/2022

No review comments provided

Review by
09/04/2022

“Personal Touch does an excellent job cleaning my house. They communicate very well, always get back to me immediately and thet are always respectful of scheduling their crew to come to my home. Definitely highly recommend them.”

Review by
09/04/2022

No review comments provided

Review by
07/30/2022

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Review by
07/27/2022

“The housecleaner did a nice job. I did ask her to clean the baseboards, which she did not do and I was disappointed in that respect, nor did she clean my ceiling fans. She did dust the blinds. She did a great job on the floors and the kitchen and bathrooms.”

Review by
07/24/2022

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Review by
07/23/2022

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Review by
07/19/2022

“Whole house deep cleaning was performed. They are very thorough, but rough at times. Items were dragged across my wood table and left smudges that don't want to buff out. They bang stuff around and make a lot of noise - sounds like things are being destroyed.”

Review by
07/19/2022

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Review by
07/19/2022

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Review by
07/19/2022

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Review by
07/17/2022

“Always do a beautiful job helping me get my home ready for company. There's just too many things to do when having guests and knowing I can depend on them to take that off my list in so helpful. Next time you're having family or friends visit, you will enjoy your guest so much more by not being exhausted when they arrive!!! Many friends have said they would like to have someone clean but feel like they need to clean up their junk and lives just to find the floor and counter tops. You will feel better organized and get better at it every time they come if you do that. I move the things on the counter tops to the kitchen table, you don't need to do that but it makes me put away a few things.”

Review by
07/16/2022

No review comments provided

Review by
07/14/2022

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Review by
07/13/2022

“The Personal Touch cleaners do a wonderful job. I have found them to be timely, consistent, and pleasant. I am very satisfied with their work.”

Review by
07/13/2022

No review comments provided

Review by
07/13/2022

“I would say that the service has been adequate but not great. The last few times the ladies have been unable to change the sheets or make the bed for my daughters loft bed. The most recent lady leaves all the trash bags inside for us to dispose of and hasn’t replaced the kitchen trash liner. Also there is a lot of soap build up in the shower that never seems to get cleaned well. The house is overall clean, but I think it could be a bit better.”

Review by
07/12/2022

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Review by
07/12/2022

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Review by
07/12/2022

“Maria does a very good job.”

Review by
07/12/2022

No review comments provided

Review by
07/09/2022

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Review by
07/08/2022

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Review by
07/07/2022

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Review by
07/07/2022

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Review by
07/07/2022

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Review by
07/07/2022

“Isis was thorough courteous and always pleasant.”

Review by
07/07/2022

“Having used other Companies I would still recommend Personal Touch.”

Review by
07/07/2022

No review comments provided

Review by
07/07/2022

“The service always arrives on time, is kind, courteous, thorough and professional!”

Review by
07/07/2022

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Review by
07/07/2022

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Review by
07/07/2022

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Review by
07/07/2022

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Review by
07/07/2022

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Review by
07/07/2022

“They are on time and do a thorough job”

Review by
07/07/2022

No review comments provided

Review by
07/07/2022

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Review by
07/07/2022

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Review by
07/07/2022

“Horrible do not waste your time and money period”

Review by
07/07/2022

No review comments provided

Review by
10/02/2021

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Review by
08/31/2021

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Review by
08/16/2021

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Review by
08/15/2021

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Review by
08/15/2021

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Review by
08/15/2021

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Review by
08/15/2021

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Review by
08/10/2021

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Review by
08/09/2021

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Review by
08/09/2021

“Would highly recommend them.”

Review by
08/09/2021

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Review by
08/08/2021

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08/08/2021

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08/08/2021

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08/08/2021

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08/08/2021

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Review by
08/08/2021

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Review by
08/08/2021

“Not satisfied with quality of the overall job.”

Review by
08/07/2021

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Review by
08/04/2021

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08/04/2021

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08/04/2021

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08/04/2021

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08/04/2021

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08/04/2021

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Review by
08/04/2021

“I would recommend PTHC to others because of the quality of their work, the reason for just giving 4 stars is due to the cost - I feel like they are expensive.”

Review by
08/04/2021

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Review by
08/04/2021

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Review by
08/04/2021

“Have had several issues with the cleaners and the quality that was done within my house.”

Review by
08/03/2021

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Review by
08/03/2021

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08/03/2021

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08/03/2021

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08/03/2021

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08/03/2021

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08/03/2021

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08/03/2021

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08/03/2021

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Review by
08/03/2021

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Review by
08/03/2021

“Yes, very happy with the quality of the cleaning service.”

Review by
08/03/2021

“Very reliable cleaning service. Excellent office staff.”

Review by
08/03/2021

“consistently on time and they get the job done”

Review by
08/03/2021

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Review by
08/03/2021

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Review by
09/02/2020

“I completely the survey with my views...”

Review by
08/31/2020

“good value and dependable plus good quality work”

Review by
08/24/2020

“Been very happy with our service for the past several years. Reliable, affordable, easy to contact office to make changes if needed.”

Review by
08/24/2020

“Personal touch has been reliable and trustworthy as a house cleaning service provider”

Review by
08/24/2020

“I would recommend Personal Touch to friends and family as they are reliable and do a great job.”

Review by
08/20/2020

“I started using Personal Touch House Cleaning 5 months ago and am very pleased. They do a very nice job cleaning my home every 3 weeks.”

Review by
08/20/2020

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Review by
08/20/2020

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Review by
08/19/2020

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08/19/2020

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08/19/2020

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08/19/2020

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Review by
08/19/2020

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Review by
08/19/2020

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