West Chester Design Build
1st year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

West Chester Design Build has received 4.6 out of 5 stars based on 31 customer surveys.
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1st year as a Best Pick Call
"After working in this industry for years, I came to realize that the traditional approach to home remodeling was broken. Shouldn't transforming your home be enjoyable and fun? Our unique three-step process was engineered to provide our customers with expert guidance, peace of mind, quality craftsmanship, and a whole lot of fun."

Chris Payson | Owner
Company Information
Services Offered
West Chester Design Build (WCDB) provides home remodeling services using a process that guides customers through custom design and construction of home additions, finished basements, kitchens, and a variety of other residential renovations. The company uses virtual reality 3-D models that allow customers to walk through the transformed space before construction begins.
Warranty
WCDB offers a one-year warranty against faulty workmanship and materials.
Company History
Chris and Angela Payson founded the veteran-owned, family-operated company in 2007.
Distinctions
The company is a member of the National Association of the Remodeling Industry (NARI) and received six NARI Contractor of the Year awards in multiple categories for 2014 and 2015. WCDB owner Chris Payson earned a spot on Remodeling magazine's 2014 Big 50 list.
Areas Served
Ambler, Collegeville, Glenside, Harleysville, Lansdale, Norristown, North Wales, Pottstown, Royersford, Coatesville, Downingtown, Kennett Square, Phoenixville, West Chester, Bryn Mawr, Malvern, Philadelphia, Wayne, Broomall, Havertown, Media, Springfield
Address
602 Jeffers Circle
Exton, PA 19341
Hours
Mon
9:00 am - 5:00 pm
Tue
9:00 am - 5:00 pm
Wed
9:00 am - 5:00 pm
Thu
9:00 am - 5:00 pm
Fri
9:00 am - 5:00 pm
Sat
Closed
Sun
Closed
Licenses
PA010568

Compiled Score:

West Chester Design Build has received 4.6 out of 5 stars based on 31 customer surveys.
5
25
4
4
3
0
2
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Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
06/29/2019

“Excellent work.”

Review by
06/29/2019

“The tradesmen - all of them were excellent. No complaints.”

Review by
06/12/2019

“Norm the plumber was awesome. The actual builders of the structure were great as well. We enjoyed working with Chris at the beginning of the project. While we understand that he is the owner and extremely busy bringing on new business, it would be great if he checked in even a couple of times during the project. We feel he was reasonable and easy to work with. He heard concerns and did a good job getting things back on track.”

Review by
06/03/2019

“From contacting design, tear out, build, finishing touches, and communications, they were simply spectacular in every way.”

Review by
06/03/2019

“Dave, the project manager, went above and beyond to give us everything we needed from the project. His approach to any situations or issues that arose was very professional.”

Review by
05/23/2019

No review comments provided

Review by
05/21/2019

“I would like to recognize Phil for his exceptional service.”

Review by
05/13/2019

“This is the second time we have used WCDB for remodeling out home. Great team from start to finish.”

Review by
05/13/2019

“Each of the subcontractors they use are top notch. The workmanship is the best and the project managers are fun to work with and bring so much expertise to the project.”

Review by
05/13/2019

No review comments provided

Review by
05/09/2019

“Dave Pizzico - who was a phenomenal project manager, great communicator & really cared that we were happy & informed throughout the process. He did a wonderful job and was attentive. If we did another project we would request him. Jim Ray - who persisted in getting the design right from the start & redid it numerous times until it all worked.”

Review by
05/09/2019

“The process itself was great. They used a software and an app that was great, and they were very god about the schedule. We had delays, but it wasn't anything unreasonable and it was communicated effectively. Sometimes you hear horror stories in this sector of a project, but it was done effectively in mine.”

Review by
05/08/2019

“The fact that I was able to answer every question with five stars says a lot. I have had a lot of contractors in the past few years but Chris and the team was just impeccable. They understood what had to be done, they had great ideas, and they delivered great quality work.”

Review by
05/08/2019

“We loved our entire team from Chris and Jim to Dave and Anna, they were all excellent to work with!”

Review by
05/08/2019

“Chris is great at getting the project started. He was wonderful to deal with. Dave was our project manager. He did great. I was happy with his professionalism and attention to detail. I cant say enough good things about him.”

Review by
05/08/2019

“The team that did the work was awesome. The designer, Anna, was fantastic. The project manager was great. Lots of people have asked where it was done because we did a mid-century style, but the floor is awful. We have had people come and quote and they ask about who did it and if we did it ourselves. It is bad craftsmanship, but the counters and design are amazing.”

Review by
05/07/2019

“Wes Yoder provided exceptional service.”

Review by
05/06/2019

“Project Manager Dave; Interior Designer Anna”

Review by
05/06/2019

“Job does look great”

Review by
05/04/2019

“You hear stories of others' experiences with renovation/improvement projects and brace yourself for the worst. Our project involved a reconfiguration our first floor with a small addition, and a new kitchen. We started the project in July, and our goal was to be done in time to host our large family Thanksgiving celebration in the new space. The project was substantially complete by September 15-right on schedule—and the result was better than we had imagined at the start. WCDB exceeded our expectations both in the results achieved and, as discussed above, in the management of our experience of the whole process soup to nuts. They are pros, yes, but the extra they have is that they are amazing people, who pay attention to every detail and go the extra mile to really take care of their clients.”

Review by
05/04/2019

“Phil Moses was extraordinary. He was ultimately the reason for a successful project completion, addressing the details that were ambiguous at the start of the project related some specific challenges not planned during design.”

Review by
05/04/2019

“It was great working with the entire team. Kudos to Wesley for keeping everything on track!”

Review by
05/02/2019

No review comments provided

Review by
05/02/2019

“They came up with some great ideas, everyone liked their work and requested their business name.”

Review by
05/01/2019

“Detail oriented, excellent customer service, quality delivered”

Review by
05/01/2019

“Wesley(project manager) and Norm(plumber)”

Review by
05/01/2019

No review comments provided

Review by
05/01/2019

“It was a wonderful experience from beginning to end!”

Review by
05/01/2019

No review comments provided

Review by
05/01/2019

“Everyone I've Worked with has been outstanding”

Review by
05/01/2019

“Design/Build should be a partnership and experience not an exercise in profit maximization.”

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