Phillips Home Improvements
9th year as a Best Pick
certified company
Verified General Liability Ins.
Best Pick Guaranteed

Compiled Score:

Phillips Home Improvements has received 4.6 out of 5 stars based on 145 customer surveys.
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9th year as a Best Pick Call
"Our motto and our way of life is 'Workmanship beyond your expectations.' It is our way of doing business, from estimate to completion. Our team of professionals is dedicated to producing quality jobs and creating happy customers."

Jason Phillips | President
Company Information
Services Offered
Phillips Home Improvements offers gutter installation and repair, fascia replacement, and carpentry repairs for residential and commercial customers. The company installs half-round and K-style gutters with gutter protection options and also offers gutter cleaning services.
Warranty
The company offers a lifetime warranty on new gutter installations.
Company History
Phillips Home Improvements was founded in Plano in 1997 as a one-man operation, and the company now serves thousands of Texas homeowners each year. Founder and president Jason Phillips is active in the company's daily operations.
Employee Information
Employees wear uniforms and drive marked vehicles. Phillips Home Improvements states that new employees are hired based on their ability to meet the company's professional qualifications.
Areas Served
Allen, Frisco, McKinney, Plano, The Colony, Dallas, Irving, Carrollton, Coppell, Irving, Richardson, Colleyville, Euless, Grapevine, Keller, North Richland Hills, Southlake, Argyle, Flower Mound, Highland Village, Lake Dallas, Lewisville
Address
6905 K Avenue Suite 208
Plano, TX 75074
Hours
Mon
7:00 am - 6:00 pm
Tue
7:00 am - 6:00 pm
Wed
7:00 am - 6:00 pm
Thu
7:00 am - 6:00 pm
Fri
7:00 am - 6:00 pm
Sat
10:00 am - 2:00 pm
Sun
Closed

Compiled Score:

Phillips Home Improvements has received 4.6 out of 5 stars based on 145 customer surveys.
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Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
10/17/2018

No review comments provided

Review by
10/17/2018

“With the service, I required from the so-called contractor manager she interfered with the color of the roofing and the estimator who came to measure the rooms to be painted. She reversed everything and told me I didn't have a french drain when I did have a french drain when the gutters were put in. The gutters had to be changed three times. I wrote all of this to the president with a certified letter and never got a response from him.”

Review by
10/08/2018

“What they did functions well. We are happy with all of that.”

Review by
10/07/2018

No review comments provided

Review by
10/07/2018

No review comments provided

Review by
10/07/2018

“No, the gutter project did not meet or exceed my expectations. In fact this was a major disappointment. Their were three followup items to be completed and I had to call at least 4-5 times before I finally got someone out to my place. And then, when I finally got someone out here it was a sales person not a SKILLED installer. Mistakes were made because the sales person did not know how to do this job professionally. When I asked about a skilled installer, I was told by sales person that he did not want to commit a complete work unit to perform follow up repairs. From my point of view, this was a complete failure to send a sales person instead of skilled installer.”

Review by
10/05/2018

“They met my expectations with that they are very hard working people. They made sure I was happy with certain things. They had my best interest at heart.”

Review by
10/03/2018

“It was a good experience.”

Review by
10/01/2018

“I appreciated their candor about the veneer in the den. I liked their recommendations on where to put the down spouts for the gutters.”

Review by
10/01/2018

“They met all expectations.”

Review by
10/01/2018

No review comments provided

Review by
10/01/2018

“The quality work was there but the timing and all that was bad.”

Review by
09/30/2018

No review comments provided

Review by
09/30/2018

No review comments provided

Review by
09/30/2018

No review comments provided

Review by
09/30/2018

No review comments provided

Review by
09/30/2018

No review comments provided

Review by
09/30/2018

“Communication was spotty; price negotiation was deceptive.”

Review by
09/30/2018

No review comments provided

Review by
09/30/2018

No review comments provided

Review by
09/27/2018

“Based on the experience of renovating my house over a two-year period, I would have to say they were the easiest and most professional company we worked with.”

Review by
09/27/2018

“The whole thing was easy and seamless. For what we received, we were happy with everything.”

Review by
09/27/2018

“After the job was done, everything was perfect. (Minus the one little thing that I have previously mentioned.)”

Review by
09/27/2018

“The quality of the workmanship and the install was very good.”

Review by
09/27/2018

“Overall, the quality was excellent! And, particularly with their moving the heavy texture off of a lot of our walls, that happened better, and cleaner, than I anticipated it would. They cleaned up very well, the job looks done well and the new texture looked good afterwards.”

Review by
09/27/2018

“I would recognize the project manager. There was a problem and four of them came out and they discussed and fixed the problem. I was very impressed with that.”

Review by
09/27/2018

“They met my expectations.”

Review by
09/27/2018

“In keeping with the schedule and their workmanship.”

Review by
09/27/2018

No review comments provided

Review by
09/27/2018

“We were pleased. It has been a long time since they worked on our gutters. We have already had our house painted by somebody else. They replaced turbines for us and at the time they did a great job. When it came time to paint we got other bids, and we went with someone else.”

Review by
09/27/2018

“We have issues of gutters not performing properly and contacted company multiple of times.”

Review by
09/26/2018

No review comments provided

Review by
09/26/2018

“I have used them for several different things. I would not keep coming back to Phillips if they were not good.”

Review by
09/26/2018

No review comments provided

Review by
09/25/2018

“The oversized gutters have a been a big help and the installation of said gutters were installed much better than when they were originally when the home was built 20+ years ago.”

Review by
09/25/2018

No review comments provided

Review by
09/25/2018

No review comments provided

Review by
09/25/2018

No review comments provided

Review by
07/11/2017

“I liked how well they explained everything and their promptness in attending to things. They did gutter installation, roofing, and painting for me. I'd give them an A-. We just had a small issue with the roof that we're trying to get resolved so other than that everything else was fine.”

Review by
06/21/2017

“The work was all quality. They were respectful when they had to come into the house and very thoughtful to lay paper down. They were quick. They repaired the wood on my chimney. They replaced all my gutters and painted my master bedroom. I’d give them A+ for my overall experience.”

Review by
06/21/2017

“I’ve used Phillips Painting several times. They've done painting and guttering on two houses. They did brand new gutter installation. They did exterior painting only. They are very good. They are a very nice company to work with. I think they deserve an A for the experience.”

Review by
06/21/2017

“They did an excellent job. They were perfectionists. The crew made sure that everything was perfectly neat and clean and the caulk lines and everything, just perfect. They did the painting and the gutters—exterior painting. Before they painted, they repaired the gutters. They did a lot of repair. I'd give them an A+. They were both perfect.”

Review by
06/21/2017

“They were there when they were supposed to be, and I liked the product. I especially liked Dave’s engineering. They put up new gutters. They repaired a lot of rotting wood which was extra special. They painted the wood that they replaced, and they did a perfect match with what was there. I’d give Phillips Painting an A for the service.”

Review by
06/21/2017

“I've used them before, they are honest, and they stand behind their work. I've been happy with them. They have done roofing and gutters. They did a little bit of painting. They did all new work. Well, it was spread out so I had windows and stuff done, they took one day to roof and one day to do the gutters. I would grade them an A+.”

Review by
06/21/2017

“They did it on time, they did it at budget, and they cleaned up very nicely when it was over. They repaired wood on the outside of the house. They replaced the gutters and painted the house. I'd give Phillips Painting an A+.”

Review by
06/21/2017

“They did put my roof on. It was absolutely positive. They did what they said they were going to do. They were on time. Very professional. Excellent. Roofing and gutters—all new. I'd give them an A+. I'd definitely recommend them.”

Review by
06/21/2017

“It was very positive. I didn't like other service providers. I had both painting and gutters, as well as the roofing done, and all three supervisors were very professional and followed up, and they were there with the crew. It just was a very pleasant experience. The painting was outdoors. The roof and gutters were new. The crews were good, great. Very professional. Above and beyond really. It was a very good experience. It would be an A for sure. I didn't have any concerns about any of the three. They all coordinated very carefully. It was one of those things where there was so much work to be done that you really need to have the three crews talking, so they didn't step on each other, and they did so very well. The quality was outstanding. I do have a couple of shingles that blew off in one of the storms that I'm going to call about, but I haven't had a service request after the work. It's all been fine. They cleaned up every nut and bolt, and it was very well done. I already have recommended them.”

Review by
06/21/2017

“I thought they were very professional. We had one small hiccup while they were doing the work, and they repaired it at no problem and no hassle. I think their work was quality work. I've used them in the past prior to that for my home. It was not the first time I've used them, and I've also recommended them to friends who have also used them. This time around, they painted the whole outside. We had hail damage so they replaced my roof. They replaced my gutters. They did painting. They did staining. They replaced my two skylights. I would say an A. I did find some nails and stuff around the house afterward.”

Review by
06/21/2017

“They did an excellent job on everything I asked them to do. They were neat and tidy and cleaned up after themselves. They replaced some of my soffits. They put up fascia, which my house was lacking. They took down the gutters. They did a little carpentry repair work and painted the non-brick parts of the house. They are to replace my gutters, but I'm still awaiting those. I had to wait because I had to have a new roof and didn't want the gutters to go up till the roof was on. That was last Friday, and I'm waiting for them to schedule. I'd give them an A for sure.”

Review by
06/21/2017

“They generally showed up on time. They did what they were supposed to do. They were very accessible. The general customer service was really good. They did a little of everything. They did paint and repair inside, paint and guttering outside. They did the painting for the whole house. The gutters were a new installation. They get an A-. For the painting, they missed a spot.”

Review by
06/21/2017

“Pretty straightforward about the estimate and getting the work started at a certain time and finishing and pretty flexible about things. They were realistic about the cost and the material and the time it would take and that sort of thing. We had some gutters done, and then they painted—exterior painting. They installed new gutters. I'd give them an A. It went pretty well.”

Review by
06/21/2017

“Good quality work, lots of contact, and kept me up to date on what's going on. They did an exterior paint job. We had a gutter put on also. I would grade them an A.”

Review by
06/21/2017

“It seems like they did an OK job. I didn't have any problems. They did gutters and painting. I would grade them an A.”

Review by
06/21/2017

“I thought they did a good job. I had to have them come back a couple of times just for spot stuff, but otherwise they did a good job. They painted the exterior of our house. I would grade them a B.”

Review by
06/21/2017

“It was about 85 percent positive. They were responsive to my questions and needs. They redid our roofs, did some work around the house, painting, repairs, and did some fence work. They deserve a B. The roofing experience was great. The individuals I had helped out a lot and took care of things. I had some issues with the painting work. The crew wasn't all that great.”

Review by
06/21/2017

“I think overall everything went very well. They were professional. Their crews did a good job, and of course it was done after a hail storm. So, there was a lot of business going on. So, extra crews were there, but they picked crews that did good work even though they might not have been their only regular crew. We were confident they would get it done, and they did gutters, roofing, and painting for us. So, we saw three sides of it, and it worked out pretty well. I would give them a B+. I guess the only thing is there was so much work going on, and I would have expected guys to come with Phillips’ trucks and so forth, but with all the extra crews we never really had a crew with a Phillips’ truck except for the project manager so all of the crews were extra crews. Under the situation, that's a minor thing, but you could tell that these weren't all regular Phillips’ workers. There was just so much work going on at the time. There are some things that could have been better, but overall we were very happy. We didn't have any real zingers at all. I'm an engineer, and I'm pretty picky so I could find things in each area, but overall they did quite a good job, and I'd have them back again. I'd recommend them especially when the work orders aren't so high.”

Review by
06/21/2017

“They did a good job. They did exterior painting, some caulking, and wood replacement. Once the service was scheduled it happened promptly and was well done. It was hard getting scheduled, but after that things were fine. They did just gutter repair and caulking. I'd give them a B+. The painting was great.”

Review by
05/30/2016

“They just did thorough job. They did what they were contracted to do. They showed up on time and did a really good quality job, so we were really happy. They did some carpentry work before painting, and then painted the exterior of our house in its entirety. On a separate job, they also installed some gutters in the back of our house. I would give them an A. I would definitely recommend them.”

Review by
05/30/2016

“The customer service, the work they did, and the price were great. They did some work on the gutters. I'd give them an A.”

Review by
05/30/2016

“I had an exceptionally difficult job, and they did very well. They were installing new gutters. Just in the back. About half of my house. I'd give them an A+.”

Review by
05/30/2016

“They actually backed their work so far. They replaced an existing gutter. I'd give them an A.”

Review by
05/30/2016

“It was some gutter work. Everything was fine. I'm pretty satisfied. I would give them an A.”

Review by
05/30/2016

“It was gutter work. They added on to the gutters they did previous. I'd give them an A.”

Review by
05/30/2016

“They did a very nice job on our gutters. It is very much positive. I'd give them an A.”

Review by
05/30/2016

“We had issues because the foreman was supposed to come back for a follow-up after the guttering was done and he never showed and so I texted him and he said leave the paint out on the front porch and he never showed. So, finally, I called Phillips. He had left the company and so they called and followed up and they were going to be out here and they did come when they said they would. Of course, we already paid them, and they finally come back and did the touch ups and left without letting us know and missed a couple, but I'm not going to bother calling them again. I've got the paint to be touched up. It was kind of frustrating. The work was fine, but there was a follow up. It was not done when it was supposed to and the guy quit and it could be that that's the reason. They did new fascia work worth six thousand dollars. They replaced fascia boards, they painted, and then the gutters were installed. New guttering in different nooks all over the house in several house and then the guttering people messed up the paint job on the garage door and Chris was his name was supposed to come back out here and he walked. How much of it is the guy Chris? He walked around. ‘This needs to be done. I see some areas up there on the guttering that weren't done right with flashing skill and I want to come back out here.’ And he never showed back up. To be honest, I'm guessing that it's all OK, but we don't know. I would give them a B. The work was fine. It was just the lack of follow up and follow through. They were here when they were supposed to be, other than the guy who didn't come back. The workers came when they were supposed to be.”

Review by
05/29/2016

“They did some gutter installation/repair. We needed them to come out and do some finish up, but overall, it was positive. I was happy with the results. The customer service and dealing with my sales rep was a very positive experience. He always promptly got back in touch with me. Even when we had a slight issue at the end I was always able to get in touch with somebody and was able to get that resolved really quick. Every company has a little glitch here and there. We had a little glitch at the end, but it was handled promptly and to our satisfaction. I'll give them an A-. They showed up on time.”

Review by
05/29/2016

“They did some gutter installation and repair. Very nice. They did it quickly. From the time I got the bid to the time they did the work was only about a week or so and they come and told me what they were going to do and showed me what they were going to do. They communicated well with me, and it all went good. It seemed to be a reasonable price. I'd give them an A.”

Review by
05/29/2016

“It was very much positive. Pretty much everything across the board stood out—from them coming out here to take a look at it, to pricing the job, and doing the job a lot faster than I thought it would be. They did a lot of little extras, too. I would use them again. They were putting in new gutters and replacing some old ones. I'd give them an A+. I would recommend them, and I would use them again, too. In fact, my neighbor just finished using them.”

Review by
05/29/2016

“They did some gutter work. They didn't recommend the most expensive. They recommended good gutters. They were right in the ball park that I wanted to spend. They changed out and doubled the install because that was one of the problems. I had some roofing. When they first showed up they were there less than two hours. They were done, but it was painted nicely with nice paint. I've only used them the one time, but they did nice work. It was an A.”

Review by
05/29/2016

“They just do very good. We used them a number of times for a number of different things. They've painted. They've done gutters. They've done roofing work. They're always on time and the work quality is great and it's always a good price. Never any surprises. I'd give them an A+ for everything. They're a first-rate company.”

Review by
05/29/2016

“They did some gutter install and repair. It was good. The guy that I worked was accommodating and got it done pretty quickly. The only problem is we had a hail storm—so that's the worst part. But they looked really good until the hail storm happened. They were good—no problems. I'd give them an A. I would definitely recommend it to a neighbor.”

Review by
05/29/2016

“They put in guttering for me. It's all right with me. I thought the agent that came and gave me the estimate was very nice. I was very pleased. I have no complaints, so I'd give them an A. I'd be glad to recommend them to a friend or neighbor.”

Review by
05/29/2016

“They came when they said they were going to get here. They finished in the time they said they were going to do it, and it looks wonderful. They did some gutter work. I'd give them an A. I've already recommended them to my sister, and she's doing work with them as well.”

Review by
05/29/2016

“They had really good well. Really good attention to detail. The gutters look fantastic. They work great. Overall, they did what they did what they said they would, and they do a very good job. I'd give them an A. I have already recommended them to a few people.”

Review by
05/29/2016

“They're just good. Everything that I wanted. Of course, I have some more scheduled that I need to call back for. I need to call the other guy for that. They did gutter installation/gutter repair last time. I'd give them an A. I would recommend them.”

Review by
05/29/2016

“They got the job done. They replaced some of the gutters. I'd give them an A.”

Review by
05/29/2016

“They did a great job. Nothing stood out. It was gutter installation and repair. I'd give them an A.”

Review by
05/29/2016

“They did gutter installation and repair. I'd give them an A.”

Review by
05/29/2016

“They were very reliable and did excellent work. It was mainly for gutters. They had another person did some hanging, but it was all well and good. I'd give them an A.”

Review by
05/29/2016

“They did gutters. I liked their fast response they had, and they answer right away. I'd give them an A.”

Review by
05/29/2016

“They weren't trying to sell us something gimmicky, so that was appreciated. They did a complete gutter install. I'd give them an A.”

Review by
05/29/2016

“They did some gutter work. I'm very impressed with the level of work they did. It was a brand new install. I would give them an A.”

Review by
05/29/2016

“I wouldn't say positive, but it also wasn't terrible. It was a neutral experience. One thing that we really liked about them and why we decided to go with them is because they said they would drill the gutters into the brick instead of the mortar of the house and they actually just drove it into the mortar on our house and they didn't talk to us about doing that. They just kind of did it on their own. And then when somebody came out to fix it they said, 'Oh, we'll make sure it's puttied and taken care of' and then that never really happened so I had to make sure I was following up with it and it was kind of like, 'We got our money. We got paid. So that's it.' So then finally somebody came out and fixed it and it's better, but it should have happened the first time and now I have holes in my mortar that shouldn't have been there. I'd give them a C.”

Review by
07/17/2015

“They got here early and got the job done. It has worked out really well. It was after some heavy rain that I had gutters done. I did have a little bit of painting done, too. Also, some woodwork had deteriorated, so they replaced that. They did a great job. They’re an A.”

Review by
07/17/2015

“They're fast, efficient and reasonable in price. I just had partial gutters put up. I had heard about them that they were better than most. I would give them an A. I was thinking about using them again for some more work.”

Review by
07/17/2015

“They did a very good job, and they were prompt. They re-sided my house, painted it, and put gutters on. I would give them an A+ rating, and I’d use them again.”

Review by
07/17/2015

“I liked their price and the work they did. They installed gutters. I think I just chose them because of their price and their knowledge of their product. I would say they're an A.”

Review by
07/17/2015

“They showed up on time and they did everything that they said they would. They replaced my gutters. They installed a complete gutter system for me. I would give them a B+.”

Review by
07/16/2015

“Phillips put in new gutters, and it was great. They did professional work. The guy was very friendly and very open to questions, and he followed up. It was very good.”

Review by
07/16/2015

“Phillips installed new gutters. They showed up on time and did good, quality work. The work area looked clean after they left. They're an A-grade company.”

Review by
07/16/2015

“They were efficient, and they did the job in a quick time period. It was new gutters that they were putting on. The jobsite looked pretty clean when they left. They earned an A.”

Review by
07/16/2015

“They did what they said they were going to do. They were painting. They repaired some siding, painted it, and put gutters in. We had to wait on something, but they came back and did it. They're an A-grade business.”

Review by
07/16/2015

“I liked Phillips Gutters’ service and quality of work. They did a great job, and the cleanup was perfect; it was like they were never even here. The job was new gutters, and they earned an A grade. They were excellent.”

Review by
07/16/2015

“Phillips Gutters was professional, they did the work that I asked for, and I knew everything up front. They did new gutters, and you wouldn’t even have known they were there after they cleaned up. They’re definitely an A-level company.”

Review by
07/16/2015

“I thought they did a really good, quality job. They arrived when they said they were going to come, and the job took as long as they said it was going to take. I was very satisfied. The job was a full exterior paint job and gutters. I think an A grade is good for them.”

Review by
07/16/2015

“Phillips installed my gutters a few days ago, and everything seems to be great. They were pleasant to work with. They did some minor roofing repair, too. They came out the same day I called them on that job, and that was great. I would say they're an A.”

Review by
07/16/2015

“The house never had gutters on it, so they did brand-new gutters. They didn't need me to be around to do a good job. I didn't have to watch over them for them to do the job correctly, and that means a lot. I think they got here at 1:00 p.m., and they were gone before I got home at 5:30 p.m. I never knew they were there. An A grade is what I would give them.”

Review by
07/16/2015

“They did the work in a timely manner, and they cleaned up well. The job was a gutter repair, and then they also added another small section of gutter. They also painted my house. It took about four or five days; it was supposed to have only taken two, but we were having rain. I would give them an A.”

Review by
07/16/2015

“It was very good. They did exterior painting with some carpentry. They gave me a thorough quote, and they sent competent people. They did the job and everything that was in there, even a few little extra bits. It was small, but they did a little bit extra that hadn't been covered. They did the job quickly, and I was pleased with it. I chose them because of their good reports—it looked like they were a pretty satisfactory company. I would say they're an A-grade company.”

Review by
07/16/2015

“My husband talked to them, and he mentioned that they were not pressing us into getting the job done through them. In fact, they recommended something that was not even what they could have done. We went ahead and got their services for gutters, and in addition, we implemented what they recommended. That was one thing he really liked about them. I think they changed the gutter size from four-inch gutters to five-inch gutters. They did do a fairly good job.”

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