GutterMaid

John Owens

a month ago

The team showed up and introduced themselves to me and walk me through the work that was to be done. They showed great care for my house and kept me informed every step of the way as the job was being performed. At the completion of the job, the team walked me through the work that was performed. The result was outstanding and I would definitely recommend Ned’s services for patio cleaning.

Diana Johnson

2 months ago

Paid for new gutters and three months after installation 2/3 of them still overflowing (Installed in April, overflowing by July). Was told that happens if you don't pay for the quarterly cleaning which is a couple hundred dollars a pop. I could have done that without replacing them. Disappointed.

Mary Vasse

5 months ago

I engaged Ned's to wash the siding on my house, a service they provide. While the customer service people are excellent,and the cleaning team that arrived to do the work was indeed efficient, the job was not completed and follow up was disappointing. A large streak of unwashed siding was obvious at the back of the house, in a visible location over the back door. I called them to come back and clean this area. They had already charged me for the full job at that point. But they did not come back to clean the area of siding that they'd skipped. The timeline of their inaction is relevant I think, I contracted with them over two months ago. They did the cleaning soon after working around our schedule, which was good, but they did not clean all of the siding. Most noticeably, areas of the siding had not been cleaned over the back yard window visible from the patio and back yard, a prominent spot. I called them to come back and do that portion of the work again to finish the job properly. I had to call a second time. Then last week I got a notice that the crew was on their way. They did not arrive. The job still remains unfinished. I'm disappointed and caution against using this company.

John Bilney

3 months ago

Do NOT use this company. Was told the gutters were “very clogged” and they have been cleared. How is that possible when the corrugated pipe head was burred 6 inches under the grass. This is what I thought I paid for, I couldn’t locate the head to the corrugated pipe. Once I found the issue I cleared the clog which was about 2 feet of soil backed up. Was told by customer service that they do not clear corrugated pipes. What a racket…. Charge $500 to blow gutters for 20 min and run a hose.

Ron J

4 months ago

Requested a gutter cleaning. Told them we have gutter guards and they said that’s not a problem and they’ll be put back properly after completion. This is how they left our gutters/roof shingles without even notifying us that they were finished so I couldn’t check the work before they left. Completely unacceptable and definitely will not be using again. They literally damaged our roof. Also found it hilarious that they kept asking meto sign up for a year long plan before they even did any work and now after seeing the work after they left our property, comical to think I would trust them to do gutter cleaning work at our house again.