GutterMaid

Ron J

2 months ago

Requested a gutter cleaning. Told them we have gutter guards and they said that’s not a problem and they’ll be put back properly after completion. This is how they left our gutters/roof shingles without even notifying us that they were finished so I couldn’t check the work before they left. Completely unacceptable and definitely will not be using again. They literally damaged our roof. Also found it hilarious that they kept asking meto sign up for a year long plan before they even did any work and now after seeing the work after they left our property, comical to think I would trust them to do gutter cleaning work at our house again.

Mary Vasse

2 months ago

I engaged Ned's to wash the siding on my house, a service they provide. While the customer service people are excellent,and the cleaning team that arrived to do the work was indeed efficient, the job was not completed and follow up was disappointing. A large streak of unwashed siding was obvious at the back of the house, in a visible location over the back door. I called them to come back and clean this area. They had already charged me for the full job at that point. But they did not come back to clean the area of siding that they'd skipped. The timeline of their inaction is relevant I think, I contracted with them over two months ago. They did the cleaning soon after working around our schedule, which was good, but they did not clean all of the siding. Most noticeably, areas of the siding had not been cleaned over the back yard window visible from the patio and back yard, a prominent spot. I called them to come back and do that portion of the work again to finish the job properly. I had to call a second time. Then last week I got a notice that the crew was on their way. They did not arrive. The job still remains unfinished. I'm disappointed and caution against using this company.

paulina masick

a month ago

The team that came today to clean and inspect my gutters, downspouts and yard filters were fantastic. They came on time, listened to my concerns, and performed each task thoroughly, and efficiently. They cleaned up as they moved along and performed all tasks professionally. I highly recommend this team for their reliability and workmanship. They reviewed areas that needed extra attention to ensure no obstructions in the gutters, downspouts and yard filters. A job well done!

Christy Drake-Mauney

3 weeks ago

Neds Stevens Gutter Cleaning provided exceptional service. The scheduling was very easy with great prices. Shamaila K. could teach the course on customer service. She was stellar!! The crew came out at the promised time. They completed our gutter cleaning without any problems and they cleaned up afterwards. We purchased the diamond packet and we are so glad we did. Now we won't have to worry about making sure I call for service it's already planned ahead of time!! Fantastic!! Please if you're looking for exceptional service this is your team!!

Steve B

2 months ago

I asked Ned's Home to look at gutters that weren't draining well. The rep walked the perimeter of the house, did not inspect anything from a ladder, and recommended a full replacement for over $4,000 — telling me a cleaning wasn't worthwhile because of the gutter pitch. I climbed up to check for myself and found the clog was simply sediment that had washed off the roof shingles. After scooping it out and rinsing with a hose, the gutters drained fine. The replacement product may well be good, but in my case the diagnosis didn't match the actual (and very fixable) problem. My advice to others: have the gutters physically inspected, and try a basic cleaning, before committing to a four-figure replacement. Owner posted that they tried to reach me but they did not.