LeafFilter Gutter Protection

Karen Salem

4 months ago

I don’t usually leave reviews, but I felt like Larry at LeafFilter Orlando really deserved one. My gutters were extremely clogged and growing plants! So embarrassing for my neighbors to see that. He explained why the gutter screens I had installed failed miserably. I made a costly mistake with Garry’s gutters who put up Home Depot, hardware cloth type screens over my gutters. He came out to take a look at everything and was just very straightforward and easy to deal with. No pressure, no gimmicks — just explained how the system works better than what I had and even waived the fee to remove it. He and answered all my questions without talking over me or rushing through it like the guy from Gary’s gutters did. You can tell he actually knows his stuff. He pointed out a few things I hadn’t even noticed and made sure I understood why they mattered instead of just trying to sell me something. That alone went a long way with me. What stood out the most was how professional and respectful he was the whole time. My pit bull liked him too. He showed up on time and made the whole process feel simple. It wasn’t cheap but If I had to deal with more people like Larry when making home decisions, it would be a lot less stressful. He’s a solid representative for the company.

Luis Rodriguez

3 months ago

At this point I blame myself for not doing my due diligence and checking everything as far as the company and them using subcontractors before the job started. I usually do a lot of research and ask a ton of questions so that I can make the right decision. So it all started a couple days before the job start date. My work asked if I could come in on my day off to help cover and I said okay. Then I get a reminder text from leaf filter about my gutter job at the house. Immediately I replied to the text saying I would like to change the date. I guess it's an auto thing, not sure. I went to work and my wife was home when 2 people come by to do the job. Again, my fault for letting them continue the job while I was not there. They came in did the job got paid from my wife and left. When I returned home to see the job this is what I found. Pictures included. I'm not a gutter guy but this doesn't look right. All in all I give the "sub-contractors" an F- and myself, I also get a F for not doing the research. 👎Sucks for me, lesson learn. ☹️They did call me after they found out I put a stop payment on the check. They want an opportunity to fix everything. We will see what it looks like and I will update you on it next week. Good luck to me.🤞

Chaune Finnie

3 months ago

I am writing to share the excellent experience I had today with Easton, Andrew and Kevin. As someone who knew very little about gutters. I found them to be exceptionally professional, friendly, and organized. They took the time to explain everything throughly and answered all of my questions. I was so impressed wirh both the product and the team that I decided to make a purchase. I highly recommend their work and wanted to ensure their great service was recognized. Thank you!!

Chris Tate

4 weeks ago

By far the worst customer service experience I have ever had. I called this company to have my gutters cleaned. They arrived within a few hours to provide an estimate, and I was told the work would be completed the same day. Instead, a young employee spent about 90 minutes at my house, gave me a quote, and had me sign a contract through DocuSign. Two days later, I took a full vacation day from work because I was told the job would be completed. After looking out my window, I noticed the worker had been sitting in his truck for about 20 minutes without doing anything. I finally walked outside and asked if he was going to start the job. His response completely shocked me. He told me he didn’t think he would be able to perform the work because the employee who quoted the job had priced it too low and the company “wasn’t going to make enough money.” He said he needed approval before he could proceed. About 10 minutes later, he simply drove away. No one contacted me to explain what happened, reschedule the work, or even apologize. I wasted an entire vacation day because this company couldn’t honor the price they quoted and had me sign a contract for. If the estimate was incorrect, that should have been addressed internally before scheduling the job—not after I rearranged my schedule and took time off from work. This was, without question, the worst experience I have ever had with a service company. I cannot recommend them.

Leslie Murphy

3 weeks ago

I had a gutter repair and cleaning. Steven came out and was very professional. He provided good communication, was on time, and provided honest feedback on the work needed to be done. His workers came and were both professional and on time as well. Good work and areas were left clean.