
Leafguard
Gutter & Gutter Guard Installation
Business Address
1838 Cargo Court
Louisville, KY 40299
Company Details
Services Offered
- Leafguard Gutter System
Services Not Offered
Not specified
Minimum Job
Not specified
Warranty
- Lifetime clog-free guarantee on LeafGuard gutter system.
- *Guaranteed not to clog for as long as you own your home, or the company will clean the gutters for free.
Additional Information
Employee Information
- Background Checked
- Marked Vehicles
Insurance Coverage
General Liability Insurance
Workers' Compensation Insurance
Company History
Distinctions
Not specified
Satisfaction Guarantee
About this company
"We strive to deliver a legendary, hassle-free customer experience by providing you with a superior product that gives you peace of mind, protects your home, and keeps you off of ladders. We educate homeowners on different gutter protection options and why Leafguard provides superior results."
— Jason Steingart, Marketing Director
Ratings & Reviews
Compiled Score:
Leafguard has received 4.8 out of 5 stars based on 179 customer reviews. Learn about Our Research Process.
Ryan Tincher
a week ago
⭐ 1-Star Review — LeafGuard Louisville My parents, both nearly 80, recently had an appointment with Nathan from LeafGuard Louisville that turned into one of the most uncomfortable sales experiences we’ve had. He arrived around 6:00 p.m., inspected the gutters, and came inside to explain the system. My father thought the product appeared capable of meeting their needs. Unfortunately, the quote was approximately $26,000—a price that, in our opinion, seemed inflated by at least $10,000–$12,000. We wanted time to compare options and make an informed decision. Nathan apparently had other ideas. My parents were polite and patient throughout the presentation. They asked a few questions and made it clear they do not make major purchases at an initial consultation. As the evening dragged on, my mother repeatedly said she was tired. My father pointed out how late it was. Both indicated they were ready to end the meeting and were not agreeing to anything that night. These were not vague hints. They were clear, reasonable statements made by homeowners in their own home. By approximately 8:00 p.m., I had heard enough. I interrupted to explain that my parents were not signing anything, agreeing to a price, or making a decision that evening. Nathan asked if I wanted him to leave. I said I simply wanted him to wrap things up, giving him an opportunity to end the visit professionally. My father then firmly reiterated that he would not be pushed into making a decision. What happened next was astonishing: Nathan went straight back into his sales pitch. He reminded my father that he had agreed LeafGuard seemed like a good product, as though acknowledging quality somehow obligated him to negotiate or buy. My father responded that he wasn’t agreeing to anything. Nathan immediately suggested discussing price to see whether they could reach an agreement. It was as if everything my parents had just said went unheard. At that point, I told Nathan the appointment was over and he needed to leave. While packing up, he made a sarcastic remark along the lines of, “Well, we don’t want to offend Ryan.” When I challenged the remark, he ignored me and headed for the door. I went outside to open our electronic gate so he could exit the property. Although I was several feet away, Nathan turned and said, “Don’t come near me.” I explained that I was opening the gate and making sure he could leave. My father and I watched him depart without further incident. My dad later said the experience left a bad taste in his mouth. That sums it up. We had invited a representative into our home for information and an estimate, not an exhausting sales standoff. A $26,000 gutter quote deserves careful consideration, not pressure to commit before the salesperson leaves. In our view, the price itself was already far beyond what seemed reasonable; the repeated push for an immediate agreement only made matters worse. No customer—whether at home or on a company’s premises—should ever be treated with this level of disrespect. In my opinion, this behavior verged on predatory sales practices, particularly given my parents’ age and how many times they clearly said they were tired and unwilling to make a decision. I cannot speak for every LeafGuard representative or the product’s long-term performance. I can speak for the way Nathan treated our family, and it was unacceptable. Being good at sales should include knowing when to stop. A customer’s acknowledgment that your product looks good is not consent to a purchase. “We need time to think” is not a challenge to overcome. And “no” should never require a family member to step in and insist that you leave. LeafGuard Louisville has lost our trust and damaged their reputation with our family. I hope management takes this seriously and reviews how its representatives handle homeowners who decline to buy on the spot. Respect shouldn’t disappear the moment a customer refuses to sign. My parents deserved to feel comfortable and respected in their home, especially after repeatedly asking to end the visit.
S Mason
a week ago
Megan was wonderful to work with. She helped us through the process and made it easy. I have young kids and elderly parents at home and everyone who came to our home was polite and made the process easy and comfortable. I appreciate the leafguard product. It is worth it especially to keep loved ones off ladders and not having to clean leaves out of gutters all year while it protects out home.
Ridge
2 months ago
Paul came out to give us a quote for gutters and was great to work with. He was very professional, thorough, and took the time to explain everything and answer all of our questions. Never felt rushed or pressured at all. Really appreciated how detailed he was and how easy he made the whole process. Definitely recommend Paul if you’re looking into LeafGuard!
Mottise Brown
a month ago
Cynthia was very professional and knowledgeable in the leaf guard system. She showed me diagrams so I understood how gutters worked, she showed me damaged pictures of gutters and fascia bored. The problems with my gutters was solved after the leafs guard statue was installed HIGHLY RECOMMENDED
David Wilder
2 months ago
Leafguard has looked at my gutters and found that they really were in need of repair or replacement. After looking at their product and their pricing, we decided on a totally new gutter replacement. Thanks Megan for your efforts on working on this for me!
Service Area
Leafguard serves 758 cities in the Indiana area.
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