LeafFilter Gutter Protection

Sevena Quattlebaum

4 months ago

BUYER BEWARE! The sales guy Noah came out and spent 10 minutes walking around outside my house. He came in with a clipboard held close to his chest...never discussing or sharing measurements. He first cam up with a cost of $7k and within minutes reduced the cost to a little over 6k. I asked him why and said because I'm allowing the install the next day. After reading more reviews I had 2nd thoughts about the cost. My house is 1400 sq ft and just getting guards on the existing gutters. I email Noah to tell him to hold off on the install....then I signed the cancelation section of the purchase agreement and took it to the post office so its postdated on the 2nd day if the 3 days allowed to cancel. I was away for the day and when I returned a guy in a small pickup had installed the guards. I reached outnto the rep and he referred me to customer service. Just out of habit I climbed the ladder to check the work. The guards were installed with the shingles overlapping the 1/2 of the guards. I took pictures and sent to customer service who sent out an inspector. The inspector said the guards were not installed properly and I would have to get a roofer to trim the shingles....this was very upsetting....I asked the inspector if he would have installed the guards with the shingles being too long and he answered No. I phoned the finance Co. Concord Credit to stop the transaction that had been adjusted multil times by Leaffilter, and they would not do it even with a dispute process. So I have guards improperly installed and expected to get a roofer to fix, and expected to pay 6k for the install I canceled through the proper procedures . I'm hoping that the corporate office is able to make thus right. The 6k cost is 3x over the price for a 1400 Sq ft house. The rep never discussed linear ft.....just the dollar amounts he pulled off the top of his head. When they tell you they'll talk to their boss to adjust then price.....the reps are playing with thier own numbers. One other thing...you're lead to believe they will send out professional Leaffilter installer, when in fact they farm the installs out to limited English speaking cheap laborer.. a man in a little pickup truck and a cute little doggy is what I came home to and I had a difficult time communicating.

Anne R

5 months ago

Gutters and guards installed 2 days ago, so I cannot speak to function yet, but LeafFilter has been professional, friendly and efficient from estimate to scheduling to installation. My gutters look great and the installation crew did a marvelous job with a challenging bit of roof over the front door. I'm very happy with it.

Shrinath Parikh

2 months ago

Serg came out to our home and was absolutely amazing! He was absolutely very informed about what he was discussing, and what services the company was providing. He never once was confused on the product and how beneficial it could be. As a consumer, this is very reassuring that the person knows exactly what they’re talking about. The most wonderful thing about him is that he treated us like Family and insured that we are right decision for us and not trying to upsell us. Truly appreciate his guidance and hope more people can be like him!

Austin Deppe

2 months ago

Great product, great company. Lifetime warranty. Eric is more into helping you than your stereotypical sales guy. I 100% recommend this company for any gutter or gutter guard needs.

Sanders Poe

5 months ago

Gutters were installed great! They left a bit of a mess around the house with the leafs from the old gutters. Plus one of the gutters is slightly longer than the other. But overall, they did great!