ACCESS Garage Doors
2nd year as a Best Pick
Best Pick 2018
certified company
Verified License(s)
Verified General Liability Ins.
Best Pick Guaranteed

Compiled Score:

ACCESS Garage Doors has received 4.7 out of 5 stars based on 68 customer surveys.
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2nd year as a Best Pick Call
"ACCESS Garage Doors aims to provide professional, prompt, and friendly workmanship to all clients for a long-term business relationship. Our technicians are honest and experienced. We serve South Florida with the highest level of quality and integrity, and we warrant all products and services. We look forward to serving you."

Thomas Gray | Cofounder
Company Information
Services Offered
ACCESS Garage Doors is a full-service garage door company that specializes in the sale, installation, and repair of all makes and models of garage doors and garage door openers for residential and commercial customers.
Minimum Job
An $89 minimum is required.
Warranty
ACCESS Garage Doors provides one-year labor warranties; product warranties may vary.
Company History
The company has been owned and operated by a military family since 1997.
Employee Information
Employees wear uniforms, drive marked vehicles, and undergo background checks.
Additional Information
ACCESS Garage Doors carries a wide variety of hurricane impact-approved doors. According to the company, all of its doors are hurricane coded and tested.
Licenses
CGC1525402
Areas Served
Dania, Deerfield Beach, Hallandale, Hollywood, Miramar, Pembroke Pines, Plantation, Weston, Coral Springs, Deerfield Beach, Fort Lauderdale, Parkland, Pompano Beach, Sunrise, Jupiter, Lantana, Lake Worth, North Palm Beach, Palm Beach Gardens, Palm Springs, West Palm Beach, Boca Raton, Boynton Beach, Delray Beach

Compiled Score:

Casteel Heating, Cooling, Plumbing and Electrical has received 4.7 out of 5 stars based on 319 customer surveys.
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Clear Filters
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HOMEOWNER REVIEWS
Date Collected
Review by
03/21/2018

“The technician they sent had absolutely no idea what he was doing. He never even completed the job. He left an old and unsafe extension cord going through my garage and told me that would solve my problems. I had to hire another company to come in and fix what Access Garage Doors had done.”

Review by
03/21/2018

“The worst company and the worst customer service. From the owner to the sorry technician, they are the worst company.”

Review by
03/21/2018

“My experience was awesome, and I would use Access Garage Doors again.”

Review by
03/21/2018

“Access Garage Doors did an awesome job.”

Review by
03/21/2018

“He was kind and did a good job.”

Review by
03/21/2018

“I wouldn't hire anybody else.”

Review by
03/21/2018

“They're a great company.”

Review by
03/21/2018

“I would use them again.”

Review by
03/21/2018

“They did a bang up job.”

Review by
03/21/2018

“They did a great job.”

Review by
03/21/2018

“They did good.”

Review by
03/21/2018

No review comments provided

Review by
03/21/2018

No review comments provided

Review by
03/21/2018

No review comments provided

Review by
03/20/2018

“They are very good and reliable.”

Review by
03/20/2018

“I had to call them about lubricating the door, and they were very helpful. Overall, everything was great.”

Review by
01/20/2017

“They fixed the garage door and put springs on the door. I liked the personality of the person that came to do the work. His personality was great. It was quick and easy. I would grade my overall experience as A.”

Review by
01/20/2017

“Twice, they've done service at my house, and the first time, it was very good. The second time, they didn’t really fix the problem. It still squeaks and screeches when it goes up and down, so it’s not repaired. It’s just really not. There it is in a nutshell. The first time was a very good experience. The second time, the problem was not fixed. The first time, the price was very good, they were on time, and they fixed the issue. The door was lurching, and they fixed the lurch for the most part. I think the springs also needed to be re-wound, and all they did was re-tension the chain. The door still screeches and screams as it rolls up and down even though all the rollers have been changed. I don’t feel like it’s been resolved. For the first time, I would give them the highest points for the experience, but the second time I’d give them a C. I might call them and see if they want to put it right. I have recommended them in the past, but I would hesitate to do that in the future. I’d have to say he should have been more thorough than he was, and I couldn’t recommend him again after that last experience.”

Review by
01/20/2017

“I had a great experience. Louis, the guy that they sent out, is great to work with. He is phenomenal. They did some work on my springs, I think it was. He was just generally courteous and did a great job. He didn’t mess around or horse around. He got the job done and if I had any questions he answered them for me. He was very professional. Across the board, I’d give them A.”

Review by
01/20/2017

“I would call them again. They replaced the garage door opener motor. The one I had was 15 years old and finally bought the big one, and they put a new one in. I liked that I didn’t have to be involved in the process. It was pretty cut and dry. They gave me a quote, met the quote, did the work, and they were gone. I have already recommended them.”

Review by
01/10/2017

“They're fine. The only thing is the chain could be a little tighter. It was just the opener. Everything was fine. They did a very good job except they just didn't get the chain quite tight enough. Overall, everything was good with a slight issue. They haven't done anything wrong. It just makes noise. I'd recommend them to anybody.”

Review by
01/10/2017

“It was a repair to a garage door. I'd say an A. The repair tech was very honest and explained everything to me. He told me why he was doing what he was doing, and I appreciated him taking the time to do that.”

Review by
01/10/2017

“I'd give them an A+. The technician replaced two garage door openers. They were prompt, and they called me back immediately. I had an issue with one of the garage doors shortly thereafter, and they came back out to look at it.”

Review by
01/10/2017

“I had a repair problem. It was a very simple problem, and he resolved it within 5 minutes. Absolutely I'd give them an A+. No problem. Everything was terrific. Everything was fine.”

Review by
01/10/2017

“They put new springs in the garage door. I'd give them an A+; reliable and good service. I would absolutely recommend them.”

Review by
01/10/2017

“They did my garage door, but it was like a year ago or a couple of years ago. They're terrific. I recommend them to everybody. It was a new garage door. I'd give them an A. They were perfect.”

Review by
01/10/2017

“I had no complaints. Absolutely great.”

Review by
01/10/2017

“I'd give them a B+. They installed a new garage door and removed the old one.”

Review by
01/10/2017

“They put the garage door in. It was an A. They just put up a garage door.”

Review by
01/10/2017

“I'd give them an A+. They had to replace parts in the motor. The door wouldn't open, and they fixed it.”

Review by
01/10/2017

“I would give it an A+. He was very good. They were very accommodating. It was just a repair job.”

Review by
01/04/2017

“I’d give them an A+ for my overall experience. They put in a new garage door opener.”

Review by
01/04/2017

“I give my overall experience about a B. They did the garage door opener for me.”

Review by
01/04/2017

“My experience was good, and I’d give them A+. They did the spring.”

Review by
01/04/2017

“My experience with them was good and I’d give them an A+ overall.”

Review by
01/04/2017

“I have no complaints at all with the work they did on my garage.”

Review by
01/04/2017

“I’m satisfied with them, and everything is good with them.”

Review by
01/04/2017

“My experience with them was fine, and I’d give them an A.”

Review by
01/04/2017

“I’d give them A+. They were on time and very friendly.”

Review by
01/04/2017

“I would give them an A+ for the overall service.”

Review by
01/04/2017

“I’d give them an A+ for my overall experience.”

Review by
01/04/2017

“I would give my experience an A.”

Review by
01/04/2017

“They did a garage repair for me. There was nothing I disliked about the company. I’d give them a B overall.”

Review by
01/04/2017

“I would give them an A+ because I was satisfied. He came on time, and I would certainly recommend them.”

Review by
01/04/2017

“They were fine. The young guy did the work, and there was no fooling around. He just got it done, and it seems to be OK. I have no complaints at all. They put the thing in, and it seems to be working fine; we haven’t had a problem. The owner’s son is the one we dealt with, and he seems to be a pretty straight shooter.”

Review by
01/04/2017

“I had to switch garage door companies. They failed. I asked them to fix it, and their means for fixing their work was to take out the garage door safety eye sensors. They couldn’t get it in line, so if a child is walking through my garage door, where most garage doors will stop, mine will come down and kill them. I switched garage door companies, and they will handle my house and business garage doors.”

Review by
01/04/2017

“I’d give them an A for my overall experience. They just did what they said they were going to do in a timely manner. They seemed to be pretty good to me. They were right on time, said what they were going to do, and they did it.”

Review by
12/07/2016

“One time the chain broke, and another time the coil that goes around broke. They fixed both. It jumped off track some kind of way and wouldn’t close. They fixed that. He just did his job. I’d give them an A for the experience I had with them.”

Review by
12/07/2016

“There was no problem. The garage door was loose and the mechanism was loose and it wouldn’t open and close. They fixed it and I couldn’t be more happier to give them an A for the experience. It was wonderful and I have no complaints at all.”

Review by
12/07/2016

“I had an awesome experience with them. When we let the garage down, as soon as it got halfway down, it would jerk right back up. The only way we could put the garage down was if we held it down with the actual button as opposed to just pressing it. T The tech was a good guy, and he actually told me what the problem was. He said you get that problem because the transmitter is actually out of whack, and the receiver is not lined up with the laser. He told me that if it happens again, try to see if either the receiver or transmitter is aligned. Additionally, he went to where the actual box switch is, on the top of the ceiling of the garage, and he made sure everything was oiled up and lubricated as well as the garage hinges. I can't complain one bit about his service. I think he did a very proficient job. He explained everything to me very well. I wish I could do more than an A+. I have no complaints at all. He came out with a smile, and the energy was good off the bat. It was awesome.”

Review by
12/07/2016

“They installed a whole new garage door opener for me. The guy that came out was very friendly. He was very conscientious, and he actually tried to repair it, but it would not have been worthwhile. He was very accommodating, and he tried to see if there was a way they could order the piece. He was very fair and not somebody who just tried to sell me something right off the bat. I consider this an A- experience. The only thing is that when he installed it, it seemed as if it wasn’t bolted up very well. When we put it up and down, it rattled a lot. One of the things was fixed not onto a stud but to the actual drywall. My husband reinforced it, and we’re OK. We didn’t even bother to call them back. It was probably just an oversight on his part.”

Review by
12/07/2016

“I had problems with the garage door opener, and they fixed it. He came when he said he was going to come, which I certainly appreciated. He did what he said he was going to do, and I don’t feel like got overcharged. I’ve got to say that’s a highlight to my day when somebody shows up when they say they will. Overall, I’d give them an A+.”

Review by
12/07/2016

“They had to replace the springs on the garage. Something that stood out to me was a problem that we had, and they called another person for help. That person came right away and stayed until the problem was solved. I would give my overall experience with them as a B. They were supposed to be there from 12 to 2, but they showed up at 5.”

Review by
12/07/2016

“It was a very positive experience when they fixed the door for me. We have been using them for a couple of years now. Every time they've come out, they've been able to fix the problem. Their technicians are very knowledgeable and nice, and their prices are reasonable. My total experience could be rated A+. I have no complaints at all.”

Review by
12/07/2016

“My brace on the spring pulled away from the wall. I’m surprised it hadn’t happened years ago because whoever built the house did a poor, poor job. However, it did a pretty good job holding up through the years. I just can't complain. He just did his job. I talked to him a few moments, and he was good enough. He did his job. I’d give them an A+, and I would recommend them.”

Review by
12/07/2016

“I had a good experience with them. Our sensors were broken, and he had to rewire and put new sensors on the garage door. He was a very personable guy, and I’m sure he does a good job everywhere he goes. I’d give them an A+. I have no complaints. He was very determined to figure out the problem. He spends about three times as much time at my house as he spends at others.”

Review by
12/07/2016

“They replaced a broken spring. He came out the next day just like he told me he would. He came out at the end of the day and stayed here until the job was done. It was like the day before a hurricane, so it was really good because everybody else was busy taking care of their own stuff, and he was here fixing my garage door. I’d give them A+ for my overall experience.”

Review by
12/07/2016

“It was a very good experience. The door was out of alignment, and he had to adjust the cables and springs. He was prompt and friendly. He was good. I’d give them an A for my experience.”

Review by
12/07/2016

“I think they replaced the bearings. They were on time and professional. I’d give them A for my overall experience.”

Review by
12/07/2016

“They repaired the overhead door. They were prompt, and I liked that. They get a B from me for the experience. There were some minor details but I just figure they did B work.”

Review by
12/07/2016

“They replaced the garage door. The guy that came has been here before. He is very pleasant. I’d give them an A+ for my overall experience. I have no complaints.”

Review by
12/07/2016

“They just came and replaced some springs. They showed up when they said they would, did the job, and the pricing was fair. Overall, I would give them an A.”

Review by
12/07/2016

“They had to put the railing back. What I liked about them is they came out immediately and were gone immediately. I had no complaints.”

Review by
12/07/2016

“They were fixing our broken garage. They are a very good service and I have no complaints. I’d give them A+ for the whole experience.”

Review by
12/07/2016

“They installed a garage door for me. They just did a good job, and everything’s good. A+ is what I’d give them for the experience.”

Review by
12/07/2016

“It was fantastic. They fixed the string that pulls the garage door up. I think some sort of tension mechanism broke and they were able to fix it. It was not pricey either. I would give them A+ for my overall experience.”

Review by
12/07/2016

“The door was not shutting every time, so they had to replace something. He was polite and knew what he was doing. It was just a quick repair. My overall experience was an A+. I don’t have any complaints.”

Review by
12/07/2016

No review comments provided

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