Welborn Garage Doors
11th year as a Best Pick
certified company
Verified General Liability Ins.
Best Pick Guaranteed

Compiled Score:

Welborn Garage Doors has received 4.7 out of 5 stars based on 122 customer surveys conducted through GuildQuality.
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11th year as a Best Pick Call
"Faith, family, and excellence are our company values and the foundation for our organization. We believe in serving our customers well, leaving each customer 100 percent satisfied, and being actively involved in our community."

Mike Anderson | Owner
Company Information
Services Offered
Welborn Garage Doors specializes in residential and commercial service and installation of garage doors and gates. The company provides 24-hour emergency service in addition to repairing, maintaining, and installing all makes and models of garage doors and openers.
Warranty
Welborn offers extended warranties on garage doors, garage door openers, hardware, and labor on completed work.
Company History
Welborn is veteran owned and operated and has been serving the DFW metroplex since 1997. The company states that it has served over 250,000 customers.
Employee Information
Employees wear uniforms, drive marked and fully stocked vehicles, and undergo background checks and drug testing.
Areas Served
Allen, Frisco, McKinney, Plano, The Colony, Dallas, Irving, Carrollton, Coppell, Irving, Richardson, Colleyville, Euless, Grapevine, Keller, North Richland Hills, Southlake, Argyle, Flower Mound, Highland Village, Lake Dallas, Lewisville
Address
2350 Crist Road Suite #100
Garland, TX 75040
Hours
Mon
Open 24 hours
Tue
Open 24 hours
Wed
Open 24 hours
Thu
Open 24 hours
Fri
Open 24 hours
Sat
Open 24 hours
Sun
Open 24 hours

Compiled Score:

Welborn Garage Doors has received 4.7 out of 5 stars based on 122 customer surveys conducted through GuildQuality.
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Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
12/15/2020

“We have been pleased every time we have had a service call.”

Review by
12/15/2020

“Welborn Garage Doors, Inc. are well trusted and respected.”

Review by
12/12/2020

“It's been six months since the work was done, so I don't recall anyone in particular.”

Review by
12/11/2020

No review comments provided

Review by
12/11/2020

“They met all my expectations.”

Review by
12/11/2020

No review comments provided

Review by
12/11/2020

No review comments provided

Review by
12/11/2020

No review comments provided

Review by
12/11/2020

No review comments provided

Review by
12/11/2020

“Welborn Garage Doors did quality work.”

Review by
12/08/2020

“The gentleman who did the installation - Bruce - was very professional.”

Review by
12/08/2020

“The technician was very polite, knew exactly what he was doing, and completed the work quickly and in high quality. We're very happy with the results.”

Review by
12/07/2020

“Welborn Garage Doors came out to do a routine service and our garage door was off track. They fixed it quickly and efficiently and got us back in working order within 24 hours of our initial phone call.”

Review by
12/07/2020

“Welborn Garage Doors met all my expectations. They corrected the problem that day.”

Review by
12/07/2020

“They exceeded my expectations.”

Review by
12/07/2020

“Matt Dickerson provided me with exceptional service from Welborn Garage Doors, Inc.”

Review by
12/07/2020

No review comments provided

Review by
12/07/2020

“Welborn Garage Doors is good at what they do. They did a good job for me.”

Review by
12/07/2020

“They met my expectations by keeping the door safe.”

Review by
12/07/2020

“I am satisfied with the work. I found out that my neighbors had the same service done, and that I was charged way too much.”

Review by
12/03/2020

“I want to recognize the guy who came the first night to repair the spring, and then the next day he brought someone to help replace the whole thing. That first guy was amazing; he was just outstanding.”

Review by
12/03/2020

“The service man was very good at explaining what he did to me.”

Review by
12/03/2020

“I am perfectly satisfied with Welborn Garage Doors. The young man that came out to fix the issue was wonderful and polite.”

Review by
12/03/2020

“They always respond very timely which is much appreciated.”

Review by
12/02/2020

“They were punctual. They came out a fixed an issue and went on about their day.”

Review by
12/02/2020

“Dillon did a great job.”

Review by
12/02/2020

“The gentleman that came out was courteous and knowledgeable. He did the job well.”

Review by
12/02/2020

“Welborn Garage Doors did a good job fastening the springs like we needed to have done. It was just really expensive and they weren't knowledgable of any of the specials that they were running so we didn't get to take advantage of them. That was very disappointing.”

Review by
09/05/2019

“The tech was kind and made the repairs and went above and beyond, I'd say.”

Review by
09/05/2019

“They were very professional when they came out to the house.”

Review by
09/05/2019

“Chance was wonderful. My husband and I had been looking for someone for quite some time and when I saw the ad on the TV it stood out to me for some reason. I took a chance on them and we were very pleased.”

Review by
08/30/2019

“They were on time like they claimed they would. That's why I choose them because, on a late Saturday night, they said they could be out first thing in the morning.”

Review by
08/27/2019

No review comments provided

Review by
08/24/2019

“I would like to recognize my technician for his exceptional service. He did a great job.”

Review by
08/22/2019

No review comments provided

Review by
08/20/2019

“The person who came out to take care of our issue was fantastic. I would wholeheartedly recommend him.”

Review by
08/20/2019

“They exceeded my expectations.”

Review by
08/20/2019

No review comments provided

Review by
08/20/2019

“I used to like Welborn, I have used them for several years, their price was reasonable and technicians were honest. They recently changed their operational strategy. I found the technician gave a very expensive quote and I asked why because it was not in line with the past. The garage door did close before he got here but when he left I could not close and when I called them they never came back or responded to my request. The office said they would have him come back but he did not and I had to call another company to come and replace the door. I would never use Wellborn again.”

Review by
08/19/2019

No review comments provided

Review by
08/17/2019

No review comments provided

Review by
08/15/2019

“They were quick and did the work the same day and were very friendly.”

Review by
08/14/2019

“It was a while ago, but whoever came did a great job.”

Review by
08/14/2019

“I would like to recognize Cody Davis for his exceptional service.”

Review by
08/14/2019

“They met or exceeded all of my expectations.”

Review by
08/14/2019

“I was under the impression that Welborn Garage Doors would follow up within six months or six weeks, but they did not follow-up. However, other than that the service provided by the technician and other representatives was outstanding.”

Review by
08/14/2019

“The visit I had I was not to happy about. I normally have some work done at a cheaper price. This was supposed to be at a discounted price and it was not.”

Review by
08/13/2019

“unexpended problem was noted and then resolved quickly. Excellent !”

Review by
08/13/2019

No review comments provided

Review by
08/13/2019

No review comments provided

Review by
08/12/2019

“I would not like to recognize anyone.”

Review by
08/12/2019

“I would like to recognize the service technician for his exceptional service. I have already notified Welborn's what an exceptional employee he was.”

Review by
08/12/2019

“The repairman was right on target with the repair.”

Review by
08/12/2019

“Your receptionists are all really amazing. When calling for garage door service, it?s not done everyday so we aren?t familiar with the vernacular. These women are experts at gaining what?s needed by asking the right questions.”

Review by
08/12/2019

“Disappointed”

Review by
12/05/2018

“Their customer service was warranty?.”

Review by
12/01/2018

No review comments provided

Review by
12/01/2018

“The salesman and the installer did a great job.”

Review by
12/01/2018

No review comments provided

Review by
11/26/2018

No review comments provided

Review by
11/25/2018

No review comments provided

Review by
11/24/2018

No review comments provided

Review by
11/24/2018

“My repair representative was friendly and professional”

Review by
11/24/2018

“The technician explained everything to me a head of time and then explained everything again when he finished and showed the damaged parts. Thanks.”

Review by
11/21/2018

No review comments provided

Review by
11/21/2018

No review comments provided

Review by
11/21/2018

“I would like to recognize the guy that came out because he is easy to work with.”

Review by
11/21/2018

“They exceeded my expectations with timeliness.”

Review by
11/21/2018

No review comments provided

Review by
11/19/2018

No review comments provided

Review by
05/27/2017

“It was fine.”

Review by
05/27/2017

“They were timely, honest, got it done quick, and they did a good job. I'd give them an A overall.”

Review by
05/27/2017

“They were prompt and he knew what he was doing. I'd give Welborn Garage Doors an A overall.”

Review by
05/27/2017

“They were timely and efficient. I'd grade them as an A.”

Review by
05/27/2017

“I had no complaints and I'd recommend them.”

Review by
05/27/2017

“Welborn Garage Doors took the old door down. They replaced everything. They carted away the old door. They made all the adjustments. Everything worked perfectly from the get-go. It was just a professional job all the way around. I'd give them an A+. The whole experience with them was fantastic, from calling and scheduling, the pricing, the advice they gave on the garage door, which one to get, the door as it sits now and how it works. It was a phenomenal experience. I've already recommended them to folks I work with. I had a gentleman who had a garage door issue about a month back and I told him to call those guys because they did fantastic work.”

Review by
05/27/2017

“Everything is working well. It was a very good experience. I had no complaints. Everything was very good and quick.”

Review by
05/27/2017

“They were fine. I'd give them a B. There was nothing wrong. The door isn't even. They just pushed it a little bit and that's it. They didn't try to figure out why it wasn't closing. For now, it's fine, but maybe later it will develop some problems. When doors don't close properly, instead of trying to adjust somehow, they pushed it so it could be even. It's nothing that a master would do. The rubber dent at the bottom was squished and not even. I pointed at that and they said it would be fine and they didn't do anything about that. I tried to make it even so it will not be dented. That's the only issue.”

Review by
05/26/2017

“It was great. Welborn Garage Doors showed up on time. The tech immediately knew what was wrong with it and showed me how to avoid it next time. He also installed a pad on the outside of the door, and it's working like new. I'm very, very pleased with it. I would have to give them an A+.”

Review by
05/26/2017

“They told me if I had to replace the old unit, I knew what the price was. It turns out all I needed was an adjustment. I'd give them an A+. They're very prompt in getting out here and it was a very reasonable charge for what they did.”

Review by
05/26/2017

“I thought it was fine. I didn't have any issues. I haven't had any issues since then. I would recommend them.”

Review by
05/26/2017

“They were on time and they were efficient and took care of my problem. I'd rate Welborn Garage Doors as an A. Everything was fine.”

Review by
05/26/2017

“They did a great job. They came out the same day, probably within two hours from when I called them. I'd give them an A+ overall.”

Review by
05/26/2017

“That was a long time ago. It was very positive. The guy who came—I think his name was Brian—he was great. He was just very willing to work with me in any way he could help. He was great. I'd give them an A.”

Review by
05/26/2017

“Everything was really nice. I would grade it an A.”

Review by
05/26/2017

“They did my garage door. I had no complaints and I'd recommend them.”

Review by
05/26/2017

“They were fast and came out when I needed them to. I'd give them an A overall.”

Review by
05/26/2017

“They were good. They get an A+.”

Review by
05/26/2017

“I'd give my experience an A.”

Review by
05/26/2017

“The repair didn't last but a week. They came back and quoted me like eight, nine hundred dollars to repair the door and replace the door. It was a bad experience. I'd give them a D. They didn't stand behind any of their work. The cleanliness was OK. Punctuality was good.”

Review by
05/24/2017

“The experience was absolutely positive. The price was right and they did a good job. They installed two garage doors for me at my home. I'd say they get an A. They've installed several other doors for me already on other homes.”

Review by
05/24/2017

“I had a good experience. I liked everything. They were courteous and efficient. Welborn Garage Doors installed a garage door opener and several weeks later they came out here and fixed a broken alarm. I would rate them 100 percent. It was all good.”

Review by
05/24/2017

“The experience was very positive. When I called Welborn Garage Doors and set the appointment, they were on time. The guy was knowledgeable. He was friendly. Our garage is a mess. He worked around it without any problems. He was very informative because I said, ‘What do I have to do to keep it running?’ He told me what kind of oil to get and where to put it. He was fast, efficient. He fixed our garage door opener and the garage door. I'd give them an A rating. They were good. The guy came out here. He was friendly. I watched what he was doing. He was good. He knew what he was doing. He got it done fast. I would use them again. If I ever had another problem, I would definitely use them myself.”

Review by
05/24/2017

“My garage squeaks a lot now. It never used to squeak. I don't know if it's the new rollers they put in or what, but it squeaks. The guy was good. He did a good job. It's just that my garage squeaks a lot now and it never used to squeak with the old rollers. Now I got all new rollers put in and it squeaks real bad. I'd give them an A+. If they come back and fix the squeaking, I would definitely recommend them.”

Review by
05/24/2017

“They came out when they said they would and did the work for the amount agreed on. They installed two garage door openers for me and put in a keypad. Welborn Garage Doors deserves an A. I would recommend them.”

Review by
05/24/2017

“The pricing was good. The sales guy was very personable and didn't push anything I didn't need. The installation job was done efficiently. There haven't been any hiccups in the system since. They're definitely an A.”

Review by
05/24/2017

“I used Welborn Garage Doors. He was very nice. Steve helped me. I would give it an A because he gave me all the information.”

Review by
05/24/2017

“It was the garage door opener. It's working fine. I liked that it worked and it was efficient. They get an A.”

Review by
05/24/2017

“It was several months ago. Welborn Garage Doors did the job. They were reliable. They just fixed one of our garage doors that wasn't working. I'd give them an A rating.”

Review by
05/24/2017

“They did the job and they were expedient and they came back when I needed them to. They repaired my garage door. I'd grade them as an A.”

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