Welborn Garage Doors
10th year as a Best Pick
certified company
Verified General Liability Ins.
Best Pick Guaranteed

Compiled Score:

Welborn Garage Doors has received 4.8 out of 5 stars based on 124 customer surveys conducted through GuildQuality.
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10th year as a Best Pick Call
"Faith, family, and excellence are our company values and the foundation for our organization. We believe in serving our customers well, leaving each customer 100 percent satisfied, and being actively involved in our community."

Mike Anderson | Owner
Company Information
Services Offered
Welborn Garage Doors specializes in residential and commercial service and installation of garage doors and gates. The company provides 24-hour emergency service in addition to repairing, maintaining, and installing all makes and models of garage doors and openers.
Warranty
Welborn offers extended warranties on garage doors, garage door openers, hardware, and labor on completed work.
Company History
Welborn is veteran owned and operated and has been serving the DFW metroplex since 1997. The company states that it has served over 250,000 customers.
Employee Information
Employees wear uniforms, drive marked and fully stocked vehicles, and undergo background checks and drug testing.
Areas Served
Allen, Frisco, McKinney, Plano, The Colony, Dallas, Irving, Carrollton, Coppell, Irving, Richardson, Colleyville, Euless, Grapevine, Keller, North Richland Hills, Southlake, Argyle, Flower Mound, Highland Village, Lake Dallas, Lewisville
Address
2350 Crist Road Suite #100
Garland, TX 75040
Hours
Mon
Open 24 hours
Tue
Open 24 hours
Wed
Open 24 hours
Thu
Open 24 hours
Fri
Open 24 hours
Sat
Open 24 hours
Sun
Open 24 hours

Compiled Score:

Welborn Garage Doors has received 4.8 out of 5 stars based on 124 customer surveys conducted through GuildQuality.
5
108
4
9
3
2
2
4
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Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
09/05/2019

“The tech was kind and made the repairs and went above and beyond, I'd say.”

Review by
09/05/2019

“They were very professional when they came out to the house.”

Review by
09/05/2019

“Chance was wonderful. My husband and I had been looking for someone for quite some time and when I saw the ad on the TV it stood out to me for some reason. I took a chance on them and we were very pleased.”

Review by
08/30/2019

“They were on time like they claimed they would. That's why I choose them because, on a late Saturday night, they said they could be out first thing in the morning.”

Review by
08/27/2019

No review comments provided

Review by
08/24/2019

“I would like to recognize my technician for his exceptional service. He did a great job.”

Review by
08/22/2019

No review comments provided

Review by
08/20/2019

“The person who came out to take care of our issue was fantastic. I would wholeheartedly recommend him.”

Review by
08/20/2019

“They exceeded my expectations.”

Review by
08/20/2019

No review comments provided

Review by
08/20/2019

“I used to like Welborn, I have used them for several years, their price was reasonable and technicians were honest. They recently changed their operational strategy. I found the technician gave a very expensive quote and I asked why because it was not in line with the past. The garage door did close before he got here but when he left I could not close and when I called them they never came back or responded to my request. The office said they would have him come back but he did not and I had to call another company to come and replace the door. I would never use Wellborn again.”

Review by
08/19/2019

No review comments provided

Review by
08/17/2019

No review comments provided

Review by
08/15/2019

“They were quick and did the work the same day and were very friendly.”

Review by
08/14/2019

“It was a while ago, but whoever came did a great job.”

Review by
08/14/2019

“I would like to recognize Cody Davis for his exceptional service.”

Review by
08/14/2019

“They met or exceeded all of my expectations.”

Review by
08/14/2019

“I was under the impression that Welborn Garage Doors would follow up within six months or six weeks, but they did not follow-up. However, other than that the service provided by the technician and other representatives was outstanding.”

Review by
08/14/2019

“The visit I had I was not to happy about. I normally have some work done at a cheaper price. This was supposed to be at a discounted price and it was not.”

Review by
08/13/2019

“unexpended problem was noted and then resolved quickly. Excellent !”

Review by
08/13/2019

No review comments provided

Review by
08/13/2019

No review comments provided

Review by
08/12/2019

“I would not like to recognize anyone.”

Review by
08/12/2019

“I would like to recognize the service technician for his exceptional service. I have already notified Welborn's what an exceptional employee he was.”

Review by
08/12/2019

“The repairman was right on target with the repair.”

Review by
08/12/2019

“Your receptionists are all really amazing. When calling for garage door service, it?s not done everyday so we aren?t familiar with the vernacular. These women are experts at gaining what?s needed by asking the right questions.”

Review by
08/12/2019

“Disappointed”

Review by
12/05/2018

“Their customer service was warranty?.”

Review by
12/01/2018

No review comments provided

Review by
12/01/2018

“The salesman and the installer did a great job.”

Review by
12/01/2018

No review comments provided

Review by
11/26/2018

No review comments provided

Review by
11/25/2018

No review comments provided

Review by
11/24/2018

No review comments provided

Review by
11/24/2018

“My repair representative was friendly and professional”

Review by
11/24/2018

“The technician explained everything to me a head of time and then explained everything again when he finished and showed the damaged parts. Thanks.”

Review by
11/21/2018

No review comments provided

Review by
11/21/2018

No review comments provided

Review by
11/21/2018

“I would like to recognize the guy that came out because he is easy to work with.”

Review by
11/21/2018

“They exceeded my expectations with timeliness.”

Review by
11/21/2018

No review comments provided

Review by
11/19/2018

No review comments provided

Review by
05/27/2017

“It was fine.”

Review by
05/27/2017

“They were timely, honest, got it done quick, and they did a good job. I'd give them an A overall.”

Review by
05/27/2017

“They were prompt and he knew what he was doing. I'd give Welborn Garage Doors an A overall.”

Review by
05/27/2017

“They were timely and efficient. I'd grade them as an A.”

Review by
05/27/2017

“I had no complaints and I'd recommend them.”

Review by
05/27/2017

“Welborn Garage Doors took the old door down. They replaced everything. They carted away the old door. They made all the adjustments. Everything worked perfectly from the get-go. It was just a professional job all the way around. I'd give them an A+. The whole experience with them was fantastic, from calling and scheduling, the pricing, the advice they gave on the garage door, which one to get, the door as it sits now and how it works. It was a phenomenal experience. I've already recommended them to folks I work with. I had a gentleman who had a garage door issue about a month back and I told him to call those guys because they did fantastic work.”

Review by
05/27/2017

“Everything is working well. It was a very good experience. I had no complaints. Everything was very good and quick.”

Review by
05/27/2017

“They were fine. I'd give them a B. There was nothing wrong. The door isn't even. They just pushed it a little bit and that's it. They didn't try to figure out why it wasn't closing. For now, it's fine, but maybe later it will develop some problems. When doors don't close properly, instead of trying to adjust somehow, they pushed it so it could be even. It's nothing that a master would do. The rubber dent at the bottom was squished and not even. I pointed at that and they said it would be fine and they didn't do anything about that. I tried to make it even so it will not be dented. That's the only issue.”

Review by
05/26/2017

“It was great. Welborn Garage Doors showed up on time. The tech immediately knew what was wrong with it and showed me how to avoid it next time. He also installed a pad on the outside of the door, and it's working like new. I'm very, very pleased with it. I would have to give them an A+.”

Review by
05/26/2017

“They told me if I had to replace the old unit, I knew what the price was. It turns out all I needed was an adjustment. I'd give them an A+. They're very prompt in getting out here and it was a very reasonable charge for what they did.”

Review by
05/26/2017

“I thought it was fine. I didn't have any issues. I haven't had any issues since then. I would recommend them.”

Review by
05/26/2017

“They were on time and they were efficient and took care of my problem. I'd rate Welborn Garage Doors as an A. Everything was fine.”

Review by
05/26/2017

“They did a great job. They came out the same day, probably within two hours from when I called them. I'd give them an A+ overall.”

Review by
05/26/2017

“That was a long time ago. It was very positive. The guy who came—I think his name was Brian—he was great. He was just very willing to work with me in any way he could help. He was great. I'd give them an A.”

Review by
05/26/2017

“Everything was really nice. I would grade it an A.”

Review by
05/26/2017

“They did my garage door. I had no complaints and I'd recommend them.”

Review by
05/26/2017

“They were fast and came out when I needed them to. I'd give them an A overall.”

Review by
05/26/2017

“They were good. They get an A+.”

Review by
05/26/2017

“I'd give my experience an A.”

Review by
05/26/2017

“The repair didn't last but a week. They came back and quoted me like eight, nine hundred dollars to repair the door and replace the door. It was a bad experience. I'd give them a D. They didn't stand behind any of their work. The cleanliness was OK. Punctuality was good.”

Review by
05/24/2017

“The experience was absolutely positive. The price was right and they did a good job. They installed two garage doors for me at my home. I'd say they get an A. They've installed several other doors for me already on other homes.”

Review by
05/24/2017

“I had a good experience. I liked everything. They were courteous and efficient. Welborn Garage Doors installed a garage door opener and several weeks later they came out here and fixed a broken alarm. I would rate them 100 percent. It was all good.”

Review by
05/24/2017

“The experience was very positive. When I called Welborn Garage Doors and set the appointment, they were on time. The guy was knowledgeable. He was friendly. Our garage is a mess. He worked around it without any problems. He was very informative because I said, ‘What do I have to do to keep it running?’ He told me what kind of oil to get and where to put it. He was fast, efficient. He fixed our garage door opener and the garage door. I'd give them an A rating. They were good. The guy came out here. He was friendly. I watched what he was doing. He was good. He knew what he was doing. He got it done fast. I would use them again. If I ever had another problem, I would definitely use them myself.”

Review by
05/24/2017

“My garage squeaks a lot now. It never used to squeak. I don't know if it's the new rollers they put in or what, but it squeaks. The guy was good. He did a good job. It's just that my garage squeaks a lot now and it never used to squeak with the old rollers. Now I got all new rollers put in and it squeaks real bad. I'd give them an A+. If they come back and fix the squeaking, I would definitely recommend them.”

Review by
05/24/2017

“They came out when they said they would and did the work for the amount agreed on. They installed two garage door openers for me and put in a keypad. Welborn Garage Doors deserves an A. I would recommend them.”

Review by
05/24/2017

“The pricing was good. The sales guy was very personable and didn't push anything I didn't need. The installation job was done efficiently. There haven't been any hiccups in the system since. They're definitely an A.”

Review by
05/24/2017

“I used Welborn Garage Doors. He was very nice. Steve helped me. I would give it an A because he gave me all the information.”

Review by
05/24/2017

“It was the garage door opener. It's working fine. I liked that it worked and it was efficient. They get an A.”

Review by
05/24/2017

“It was several months ago. Welborn Garage Doors did the job. They were reliable. They just fixed one of our garage doors that wasn't working. I'd give them an A rating.”

Review by
05/24/2017

“They did the job and they were expedient and they came back when I needed them to. They repaired my garage door. I'd grade them as an A.”

Review by
05/24/2017

“I'm well satisfied.”

Review by
05/24/2017

“I don't have any problems with my garage door now. I had a good experience.”

Review by
05/24/2017

“I liked their price mainly. They installed a door opener in a garage door. I'd give them an A.”

Review by
06/30/2016

“They  came out quickly and took care of the problem quickly. The guy was friendly. I would give them an A, and I'd definitely recommend them. I have their sticker on my garage.”

Review by
06/30/2016

“They're fine. They replaced a broken garage door on Father's Day or the day after Father's Day. They got through really quickly.”

Review by
06/30/2016

“They  were just fine. They installed a new spring. They had everything on the truck and they did everything they said they were going to do. Afterwards, the door was quieter than when they got there. I would call them again. I would have to give them an A.”

Review by
06/30/2016

“I didn't have any problems with Welborn. They came as scheduled. The garage door needed to be repaired, and they came and it was repaired. He was very professional. Everything was taken care of the first time they came. I would definitely give them an A.”

Review by
06/30/2016

“They were fine. I'd give them a B.”

Review by
06/23/2016

“I'd recommend this company to people.”

Review by
06/23/2016

“They put in a new spring. I liked them. They get an A from me.”

Review by
06/23/2016

“They did some repairs to my garage door. I’d give them an A.”

Review by
06/23/2016

“Welborn Garage Doors replaced a spring for me. I would give my overall experience with them an A.”

Review by
06/23/2016

“Welborn Garage Doors was very fast and good. They had to change the spring. I don't have any complaints.”

Review by
06/23/2016

“My experience was positive.”

Review by
06/23/2016

“I would give them an A.”

Review by
06/23/2016

“Both  of my springs broke on my garage door and they came in and replaced them. They did a great job. I would give them a solid A.”

Review by
06/23/2016

“They helped me with a repair installation. They had to take out an old cord and put a new one in. I would give them an A.”

Review by
06/23/2016

“The garage door was cracked. They did some things to repair the cracks. I would give the overall experience an A.”

Review by
06/23/2016

“One side of my garage door had come off the rail so they had to adjust it. Also, they had to adjust the timing so it would close properly. They replaced a bunch of wheels as well. He was good. I'd give them an A.”

Review by
06/23/2016

“Our problem got fixed, but it was slow. He couldn't figure it out for a while, but he finally figured out what the problem was. But I feel like if his expertise was truly there, he would have known already. But overall, my problem was fixed and they were courteous. I'm not displeased. I would give the overall experience a B.”

Review by
06/23/2016

“They put in a garage door for me. It was an OK experience. I would give them a B.”

Review by
06/23/2016

“I would give the overall experience a B.”

Review by
07/15/2015

“I would give them an A—they're awesome.”

Review by
07/15/2015

“They replaced a garage door with an insulated garage door. They did it promptly, it was the right color, and it has worked perfectly the whole time since. I liked the extremely knowledgeable gentleman who did the installation and he gave useful advice on the type of door. These guys are an A rating.”

Review by
07/15/2015

“They went straight to the problem and fixed it, and they were done. We needed a new garage door opener, and there ended up being an incorrect beam installed on the lift. We used them on our old house, so we just continued to use them. I would give them an A rating.”

Review by
07/15/2015

“I had problems with the garage door going up and down, and they were here right away to explain the situation and fix it. I've used them for a number of years. The guy was very knowledgeable and friendly. I would go ahead and give them an A.”

Review by
07/15/2015

“We called Welborn twice. The first time, they took care of the garage door itself by installing the springs and rollers. They did a good job with it. The other time, I was having some problems with the garage light. It was not closing, so I called them. They gave me some ideas on what might be happening, and they were good at doing that. They deserve an A.”

Review by
07/15/2015

“I got what I thought I was going to get. I liked the expertise that the technician had as far as what was out of alignment and how we was going to fix it, in addition to a couple of things to get it back into optimal operation. It was straightforward, I felt like the pricing was reasonable, and it was just a good experience. I'd give them an A.”

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