Welborn Garage Doors
8th year as a Best Pick
Best Pick 2018
certified company
A
rated
Based on 182 Surveys
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Compiled Score: star star star star star
Welborn Garage Doors has received 5 out of 5 stars (A-rating) based on 182 customer surveys conducted by Best Pick Reports.
8th year as a Best Pick Call
"We want our customers to always have the best service, products, and price we can offer. 'Service, honesty, and integrity guaranteed,' is more than a company slogan to me. It's a deep-rooted family philosophy that we bring to every customer's home."

Chris Pasarew | General Manager
Company Information
Services Offered
Welborn Garage Doors specializes in residential and commercial service and installation of garage doors and gates. The company provides 24-hour emergency service in addition to repairing, maintaining, and installing all makes and models of garage doors and openers. Welborn offers free estimates Monday through Friday from eight to five.
Warranty
The company offers extended warranties on garage doors, garage door openers, hardware, and labor on completed work.
Company History
Founded in 1997, Welborn is a family-owned business that has served the Dallas/Ft. Worth metroplex for two generations.
Additional Information
The company offers a full line of garage doors, including steel, carriage house, wood overlay, and custom wood doors, available in a variety of colors and sizes. Welborn offers all Liftmaster garage door opener products and accessories.
Areas Served
Allen, Frisco, McKinney, Plano, The Colony, Dallas, Irving, Carrollton, Coppell, Irving, Richardson, Colleyville, Euless, Grapevine, Keller, North Richland Hills, Southlake, Flower Mound, Highland Village, Lake Dallas, Lewisville
HOMEOWNER REVIEWS SELECTED FROM SURVEYS COLLECTED:

“It was great. Welborn Garage Doors showed up on time. The tech immediately knew what was wrong with it and showed me how to avoid it next time. He also installed a pad on the outside of the door, and it's working like new. I'm very, very pleased with it. I would have to give them an A+.”

“They did a great job. They came out the same day, probably within two hours from when I called them. I'd give them an A+ overall.”

“That was a long time ago. It was very positive. The guy who came—I think his name was Brian—he was great. He was just very willing to work with me in any way he could help. He was great. I'd give them an A.”

“My garage squeaks a lot now. It never used to squeak. I don't know if it's the new rollers they put in or what, but it squeaks. The guy was good. He did a good job. It's just that my garage squeaks a lot now and it never used to squeak with the old rollers. Now I got all new rollers put in and it squeaks real bad. I'd give them an A+. If they come back and fix the squeaking, I would definitely recommend them.”

“They were good. They get an A+.”

“I had a good experience. I liked everything. They were courteous and efficient. Welborn Garage Doors installed a garage door opener and several weeks later they came out here and fixed a broken alarm. I would rate them 100 percent. It was all good.”

“I'm well satisfied.”

“It was fine.”

“Everything is working well. It was a very good experience. I had no complaints. Everything was very good and quick.”

“Everything was really nice. I would grade it an A.”

“I don't have any problems with my garage door now. I had a good experience.”

“I had no complaints and I'd recommend them.”

“I thought it was fine. I didn't have any issues. I haven't had any issues since then. I would recommend them.”

“I used Welborn Garage Doors. He was very nice. Steve helped me. I would give it an A because he gave me all the information.”

“I'd give my experience an A.”

“It was several months ago. Welborn Garage Doors did the job. They were reliable. They just fixed one of our garage doors that wasn't working. I'd give them an A rating.”

“It was the garage door opener. It's working fine. I liked that it worked and it was efficient. They get an A.”

“The experience was very positive. When I called Welborn Garage Doors and set the appointment, they were on time. The guy was knowledgeable. He was friendly. Our garage is a mess. He worked around it without any problems. He was very informative because I said, 'What do I have to do to keep it running?' He told me what kind of oil to get and where to put it. He was fast, efficient. He fixed our garage door opener and the garage door. I'd give them an A rating. They were good. The guy came out here. He was friendly. I watched what he was doing. He was good. He knew what he was doing. He got it done fast. I would use them again. If I ever had another problem, I would definitely use them myself.”

“They came out when they said they would and did the work for the amount agreed on. They installed two garage door openers for me and put in a keypad. Welborn Garage Doors deserves an A. I would recommend them.”

“They did my garage door. I had no complaints and I'd recommend them.”

“They did the job and they were expedient and they came back when I needed them to. They repaired my garage door. I'd grade them as an A.”

“They were fast and came out when I needed them to. I'd give them an A overall.”

“They were on time and they were efficient and took care of my problem. I'd rate Welborn Garage Doors as an A. Everything was fine.”

“They were prompt and he knew what he was doing. I'd give Welborn Garage Doors an A overall.”

“They were timely and efficient. I'd grade them as an A.”

“They were timely, honest, got it done quick, and they did a good job. I'd give them an A overall.”

“Both of my springs broke on my garage door, and Welborn Garage Doors came in and replaced them. I would give them a solid A. They did a great job.”

“I didn't have any problems. They came as scheduled. The garage door needed to be repaired; they came, and it was repaired. Everything was taken care of the first time they came. I would definitely give them an A. He was very professional.”

“Welborn installed a new spring. They had everything on the truck, and they did everything they said they were going to do. It was quieter than when they got there. I would call them again. I'd have to give them an A.”

“They took care of the problem quickly. The guy was friendly, and I haven't had any trouble since. I'd rate them as an A, and I'd definitely recommend them.”

“They did some repairs to my garage door. I'd give them an A.”

“They helped me with a repair installation. They had to take out an old cord and put a new one in. I would give them an A.”

“It was a positive experience.”

“I would give them an A.”

“The garage door was cracked. They did some things to repair the cracks. I would give the overall experience an A.”

“Welborn Garage Doors was very fast and good. They had to change the spring. I don't have any complaints.”

“They put in a new spring. I liked them. They get an A from me.”

“I'd recommend this company to people.”

“One side of my garage door had come off the rail so they had to adjust it. Also, they had to adjust the timing so it would close properly. They replaced a bunch of wheels as well. He was good. I'd give them an A.”

“Welborn Garage Doors replaced a spring for me. I would give my overall experience with them an A.”

“They're fine. They replaced a broken garage door on Father's Day or the day after Father's Day. They got through really quickly.”

“We called Welborn to fix our garage door. The people we used before had locked it, and I hadn't realized that, so I attempted to open it and kind of jammed the door a little bit. Welborn balanced the door, changed out the openers for us, and did a fabulous job.”

“They fixed the problem with the garage door and made it work—it was great. They came in a timely manner. I would give them the highest grade, an A.”

“I would give them an A—they're awesome.”

“My husband drove through one garage door and made a really big mess. Welborn replaced it right away. I finally ended up getting another garage door because the garage door opener had quit working. I called and got another guy to come out here and put another garage door on. They sent somebody out, and he measured it and found out what kind of garage door I wanted. Then, he came out to put it in. He was very fast, he knew what he was doing, and he was very good. They're an A—they were very good.”

“It was very satisfactory. They're still operating very well.”

“I'm happy with the work that they did. I believe they tightened the spring and adjusted the alignment. I chose Welborn because we had used them before. I would say they're an A.”

“They changed my rollers out to make the door quieter, and then they serviced it and changed the springs. They were very experienced. I will give them an A.”

“It was good. They changed out the springs for us. Everything went smoothly—they arrived on time and got everything fixed. I'll give them an A rating.”

“They did the service to the garage door, and the experience was nice. They did a very good job, and I would give them an A rating.”

“Welborn totally replaced my garage door. They took off the old one and put the new one on. It went in very quickly—it was a one-day installation—and they cleaned up afterward. They deserve an A.”

“They installed a new garage door and frame for us, and it was a very good job. They were very knowledgeable, and they showed up when they said they would. It all went smoothly—it was nice. I'd give them an A.”

“We had one of our springs break, and they were able to come out the next day to replace the spring. It was pretty efficient. I'm always interested in kind of trailing the people working at my home because I'm always interested in seeing what's going on and how they actually fix things. They were willing to let me ask questions and make sure that I understood everything they were doing, so it was a pretty good experience. We chose Welborn because we originally had them out nine years ago to replace all the springs and do a full tune-up when we first bought our house, I believe. I'd say they get an A.”

“They replaced our garage door. They were prompt and did what they were supposed to do. I would give them an A.”

“They went straight to the problem and fixed it, and they were done. We needed a new garage door opener, and there ended up being an incorrect beam installed on the lift. We used them on our old house, so we just continued to use them. I would give them an A rating.”

“He replaced the spring on the door and then made some suggestions for it as far as the cables and pulleys. If I'm not mistaken, I used them because I had some work done before on the garage by them. Welborn gets an A.”

“They installed my garage door opener. The technician made the difference. He was a very friendly, pretty talkative guy. I think that's what made the difference. He did a good job. I did have one issue. When they programmed my garage door, I think somebody had the same program in the neighborhood, because I had to call them back out to change it. I don't know whether you can do anything about that—you don't know what the neighbor has. I'm going to go ahead and give Welborn an A. That's the only issue I had, and I don't even know whether or not that could be avoided because I had the same problem with a ceiling fan in my bedroom. I kind of feel like that's unavoidable.”

“They were very timely. We didn't have an urgent situation, but the spring broke, so we couldn't get in or out, and they made it happen very quickly. They followed up with phone calls and did what you would hope or expect. The repairman was very friendly and professional as well, so that was nice. I'm pretty sure it was the company that serviced the house previously, so we just kind of stuck with them. I guess I would give them an A.”

“I was satisfied. The garage door came off the rails, and they fixed that. They were very upfront and the service they provided worked. They're an A.”

“We had two doors that they had to service. On one door, the rollers had to be serviced. He took his time to make sure that it was right, he explained what he was doing, and he was efficient in doing the work. Then, they had to come a second time, and they came right out, took care of it, and there were no problems. I would give them an A.”

“We called Welborn twice. The first time, they took care of the garage door itself by installing the springs and rollers. They did a good job with it. The other time, I was having some problems with the garage light. It was not closing, so I called them. They gave me some ideas on what might be happening, and they were good at doing that. They deserve an A.”

“Welborn was wonderful. They replaced the entire door, and the customer service was excellent. I was very pleased. They were quick, responsive, and instructional. They're an A+.”

“Welborn installed an insulated garage door; they did it promptly, it was the right color, and it has worked perfectly the whole time since. The technician was extremely knowledgeable and gave useful advice on the type of door. These guys are an A.”

“Welborn came out and installed it. They were really good—they were quick, and they did it right. The people that did it before them kind of jerry-rigged it, and they fixed all of that. I'm glad I went with them, and I'd rate them very high—an A+.”

“I had problems with the garage door, and they were here right away to explain the situation and fix it. The guy was very knowledgeable and friendly. I would give them an A.”

“They did what they said they were going to do, and they did it in a timely fashion, so I was satisfied with their service. I would recommend them if I needed to. I'd say they are excellent—a grade-A company.”

“I used Wellborn for garage doors; they did a tune-up and replaced the wheels. I started using them, and then I moved away for a while. I wound up using them again when I came back. I would give them an A+ rating.”

“Welborn Garage Doors put a new garage door in, and there were no bumps in the road. They should get an A+.”

“They were very receptive in terms of scheduling, and the technician explained everything carefully. I felt that I got good customer service from Welborn. I'd grade them as an A+.”

“They did what they were asked to do, and they were able to get out in a quick and efficient manner. I would give them an A+.”

“I would give Welborn Garage Doors an A rating.”

“They were timely, and they completed the work as requested. They earned an A.”

“Welborn did it through a warranty company, and they did a good job. They get an A.”

“They repaired what was already there. They did a good job, so I'd give them an A.”

“I had a good experience with Welborn Garage Doors.”

“Primarily, I like their response times; I call them, and they show up the same day. My company's been using them for years. I would rate them as an A.”

“They installed a garage opener, and I saw the end result. The garage door and opener work well, so far. I would recommend the company if I needed to—they are an A.”

“Welborn did very quick service and got the job done. I would recommend them, and I would give them an A grade.”

“I don't remember anything negative about the company. Welborn Garage Doors gets an A in my book.”

“They did the job I wanted, and they did it well. I would recommend them, and I'd give them as an A.”

“Welborn Garage Doors fixed my door. I think they were honest, and they did a good job. I'd recommend them, and I would give them an A.”

“We really like Welborn. They're nice, they know what they're talking about, they know what they're doing, and they fixed our stuff. My mom found them, and I would definitely recommend them as well. They've earned an A grade.”

“The guy was a decent, honest guy, but for some reason, the garage door is not working. They need to come back. I would recommend the company—definitely. I would give them an A.”

“Everything was fine. Welborn Garage Doors did a great job.”

“Welborn was fine. They did a good job.”

“Welborn Garage Doors was great. They installed a new kind of garage door opener on my house, and they came back out and tuned it back up after we did the remodeling. It works perfectly today. They were good, friendly people, and they had a positive attitude. These guys definitely deserve an A.”

“The technician from Welborn was really great. He came out and repaired our garage door in a timely fashion, and he was very respectful. I would recommend them.”

“I was pleased with the job they did for me. They came out and replaced the rollers on our door, and they had it running very well within a matter of a couple hours. They did a good job.”

“Everything went smoothly with Welborn when they replaced the garage door. They were in and out with no problems.”

“One of the garage door springs had broken, and Welborn Garage Doors fixed it. That was the first time I used them. I have not had any issues from the garage door since the work was done. I would give them an excellent grade.”

“Everything was fine. Welborn Garage Doors replaced a garage door, and it was great. The workers were good.”

“Welborn Garage Doors did some work for me in the past. I think a roller needed replacing or something, and everything has held up so far. They cleaned up after themselves. I chose them based on their availability, and I would use this company again. I would give them an A.”

“My garage door wouldn't open, and Welborn fixed it so that it would. There were no problems with the work after it was done. It works great. They were quick to respond, and the guy who came out was super nice and very helpful. They were recommended to me. I'd give them an A grade.”

“Welborn Garage Doors did some work for me in the past, and I thought it was excellent. They repaired the springs on my garage doors and fixed some wood that went across. The worker was very friendly, very likeable, and very nice. I would give them an A. I would recommend them.”

“They did a great job. Honestly, we didn't want to have to replace the door, and they fixed it so that we didn't have to. They did what they could to patch it up. It was really good. The quality of work was excellent, and everything is still in good condition. The technicians were very polite and very accommodating. I think they were recommended to us by someone. I would absolutely use them again. I'd give them an A.”

“My garage door company is Welborn Garage Door. They redid my garage door. They worked on the motor, the springs, and the garage door opener. He did a really good job. They responded within a reasonable amount of time. I had him back twice because we did something else, and he did a good job both times. I'd give him an A+. I would use them again.”

“I used Welborn from Best Pick Reports for the garage door repair. He showed up on time, did a great job, and was very professional. I would give them an A+.”

“For garage doors, I used Welborn Garage Doors. They did a garage door opener, and they've also replaced springs. It's held up very well. I would recommend Welborn, and I would rate them A+.”

“Welborn Garage Doors did some work for me in December. I had a new garage door put in. That was the first time that I used them. I chose them from the Best Pick Reports book that was sent to me. I did not have any issues from the garage door after the work was done. I will probably need a new motor because this door is heavier than the one I originally had, but for now it's working fine. I'd give them an A+.”

“Welborn Garage Doors was informative and timely. They had to replace a spring on the garage door. They were quite courteous and did the job very quickly. I would give them an A+.”