Welborn Garage Doors
8th year as a Best Pick
Best Pick 2018
certified company
Verified General Liability Ins.
Best Pick Guaranteed

Compiled Score:

Welborn Garage Doors has received 4.8 out of 5 stars based on 182 customer surveys.
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8th year as a Best Pick Call
"We want our customers to always have the best service, products, and price we can offer. 'Service, honesty, and integrity guaranteed,' is more than a company slogan to me. It's a deep-rooted family philosophy that we bring to every customer's home."

Chris Pasarew | General Manager
Company Information
Services Offered
Welborn Garage Doors specializes in residential and commercial service and installation of garage doors and gates. The company provides 24-hour emergency service in addition to repairing, maintaining, and installing all makes and models of garage doors and openers. Welborn offers free estimates Monday through Friday from eight to five.
Warranty
The company offers extended warranties on garage doors, garage door openers, hardware, and labor on completed work.
Company History
Founded in 1997, Welborn is a family-owned business that has served the Dallas/Ft. Worth metroplex for two generations.
Additional Information
The company offers a full line of garage doors, including steel, carriage house, wood overlay, and custom wood doors, available in a variety of colors and sizes. Welborn offers all Liftmaster garage door opener products and accessories.
Areas Served
Allen, Frisco, McKinney, Plano, The Colony, Dallas, Irving, Carrollton, Coppell, Irving, Richardson, Colleyville, Euless, Grapevine, Keller, North Richland Hills, Southlake, Flower Mound, Highland Village, Lake Dallas, Lewisville

Compiled Score:

Welborn Garage Doors has received 4.8 out of 5 stars based on 182 customer surveys.
5
156
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Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
05/27/2017

“Welborn Garage Doors took the old door down. They replaced everything. They carted away the old door. They made all the adjustments. Everything worked perfectly from the get-go. It was just a professional job all the way around. I'd give them an A+. The whole experience with them was fantastic, from calling and scheduling, the pricing, the advice they gave on the garage door, which one to get, the door as it sits now and how it works. It was a phenomenal experience. I've already recommended them to folks I work with. I had a gentleman who had a garage door issue about a month back and I told him to call those guys because they did fantastic work.”

Review by
05/27/2017

“They were fine. I'd give them a B. There was nothing wrong. The door isn't even. They just pushed it a little bit and that's it. They didn't try to figure out why it wasn't closing. For now, it's fine, but maybe later it will develop some problems. When doors don't close properly, instead of trying to adjust somehow, they pushed it so it could be even. It's nothing that a master would do. The rubber dent at the bottom was squished and not even. I pointed at that and they said it would be fine and they didn't do anything about that. I tried to make it even so it will not be dented. That's the only issue.”

Review by
05/27/2017

“Everything is working well. It was a very good experience. I had no complaints. Everything was very good and quick.”

Review by
05/27/2017

“They were timely, honest, got it done quick, and they did a good job. I'd give them an A overall.”

Review by
05/27/2017

“They were prompt and he knew what he was doing. I'd give Welborn Garage Doors an A overall.”

Review by
05/27/2017

“They were timely and efficient. I'd grade them as an A.”

Review by
05/27/2017

“I had no complaints and I'd recommend them.”

Review by
05/27/2017

“It was fine.”

Review by
05/26/2017

“They were good. They get an A+.”

Review by
05/26/2017

“I'd give my experience an A.”

Review by
05/26/2017

“Everything was really nice. I would grade it an A.”

Review by
05/26/2017

“They did my garage door. I had no complaints and I'd recommend them.”

Review by
05/26/2017

“They were fast and came out when I needed them to. I'd give them an A overall.”

Review by
05/26/2017

“I thought it was fine. I didn't have any issues. I haven't had any issues since then. I would recommend them.”

Review by
05/26/2017

“They were on time and they were efficient and took care of my problem. I'd rate Welborn Garage Doors as an A. Everything was fine.”

Review by
05/26/2017

“They did a great job. They came out the same day, probably within two hours from when I called them. I'd give them an A+ overall.”

Review by
05/26/2017

“That was a long time ago. It was very positive. The guy who came—I think his name was Brian—he was great. He was just very willing to work with me in any way he could help. He was great. I'd give them an A.”

Review by
05/26/2017

“It was great. Welborn Garage Doors showed up on time. The tech immediately knew what was wrong with it and showed me how to avoid it next time. He also installed a pad on the outside of the door, and it's working like new. I'm very, very pleased with it. I would have to give them an A+.”

Review by
05/26/2017

“The repair didn't last but a week. They came back and quoted me like eight, nine hundred dollars to repair the door and replace the door. It was a bad experience. I'd give them a D. They didn't stand behind any of their work. The cleanliness was OK. Punctuality was good.”

Review by
05/26/2017

“They told me if I had to replace the old unit, I knew what the price was. It turns out all I needed was an adjustment. I'd give them an A+. They're very prompt in getting out here and it was a very reasonable charge for what they did.”

Review by
05/24/2017

“The experience was absolutely positive. The price was right and they did a good job. They installed two garage doors for me at my home. I'd say they get an A. They've installed several other doors for me already on other homes.”

Review by
05/24/2017

“I had a good experience. I liked everything. They were courteous and efficient. Welborn Garage Doors installed a garage door opener and several weeks later they came out here and fixed a broken alarm. I would rate them 100 percent. It was all good.”

Review by
05/24/2017

“The experience was very positive. When I called Welborn Garage Doors and set the appointment, they were on time. The guy was knowledgeable. He was friendly. Our garage is a mess. He worked around it without any problems. He was very informative because I said, ‘What do I have to do to keep it running?’ He told me what kind of oil to get and where to put it. He was fast, efficient. He fixed our garage door opener and the garage door. I'd give them an A rating. They were good. The guy came out here. He was friendly. I watched what he was doing. He was good. He knew what he was doing. He got it done fast. I would use them again. If I ever had another problem, I would definitely use them myself.”

Review by
05/24/2017

“My garage squeaks a lot now. It never used to squeak. I don't know if it's the new rollers they put in or what, but it squeaks. The guy was good. He did a good job. It's just that my garage squeaks a lot now and it never used to squeak with the old rollers. Now I got all new rollers put in and it squeaks real bad. I'd give them an A+. If they come back and fix the squeaking, I would definitely recommend them.”

Review by
05/24/2017

“They came out when they said they would and did the work for the amount agreed on. They installed two garage door openers for me and put in a keypad. Welborn Garage Doors deserves an A. I would recommend them.”

Review by
05/24/2017

“The pricing was good. The sales guy was very personable and didn't push anything I didn't need. The installation job was done efficiently. There haven't been any hiccups in the system since. They're definitely an A.”

Review by
05/24/2017

“I used Welborn Garage Doors. He was very nice. Steve helped me. I would give it an A because he gave me all the information.”

Review by
05/24/2017

“It was the garage door opener. It's working fine. I liked that it worked and it was efficient. They get an A.”

Review by
05/24/2017

“It was several months ago. Welborn Garage Doors did the job. They were reliable. They just fixed one of our garage doors that wasn't working. I'd give them an A rating.”

Review by
05/24/2017

“They did the job and they were expedient and they came back when I needed them to. They repaired my garage door. I'd grade them as an A.”

Review by
05/24/2017

“I don't have any problems with my garage door now. I had a good experience.”

Review by
05/24/2017

“I liked their price mainly. They installed a door opener in a garage door. I'd give them an A.”

Review by
05/24/2017

“I'm well satisfied.”

Review by
06/30/2016

“They were fine. I'd give them a B.”

Review by
06/30/2016

“They  came out quickly and took care of the problem quickly. The guy was friendly. I would give them an A, and I'd definitely recommend them. I have their sticker on my garage.”

Review by
06/30/2016

“They're fine. They replaced a broken garage door on Father's Day or the day after Father's Day. They got through really quickly.”

Review by
06/30/2016

“They  were just fine. They installed a new spring. They had everything on the truck and they did everything they said they were going to do. Afterwards, the door was quieter than when they got there. I would call them again. I would have to give them an A.”

Review by
06/30/2016

“I didn't have any problems with Welborn. They came as scheduled. The garage door needed to be repaired, and they came and it was repaired. He was very professional. Everything was taken care of the first time they came. I would definitely give them an A.”

Review by
06/23/2016

“Our problem got fixed, but it was slow. He couldn't figure it out for a while, but he finally figured out what the problem was. But I feel like if his expertise was truly there, he would have known already. But overall, my problem was fixed and they were courteous. I'm not displeased. I would give the overall experience a B.”

Review by
06/23/2016

“Both  of my springs broke on my garage door and they came in and replaced them. They did a great job. I would give them a solid A.”

Review by
06/23/2016

“They helped me with a repair installation. They had to take out an old cord and put a new one in. I would give them an A.”

Review by
06/23/2016

“The garage door was cracked. They did some things to repair the cracks. I would give the overall experience an A.”

Review by
06/23/2016

“One side of my garage door had come off the rail so they had to adjust it. Also, they had to adjust the timing so it would close properly. They replaced a bunch of wheels as well. He was good. I'd give them an A.”

Review by
06/23/2016

“I'd recommend this company to people.”

Review by
06/23/2016

“I would give the overall experience a B.”

Review by
06/23/2016

“They put in a new spring. I liked them. They get an A from me.”

Review by
06/23/2016

“They did some repairs to my garage door. I’d give them an A.”

Review by
06/23/2016

“Welborn Garage Doors replaced a spring for me. I would give my overall experience with them an A.”

Review by
06/23/2016

“Welborn Garage Doors was very fast and good. They had to change the spring. I don't have any complaints.”

Review by
06/23/2016

“They put in a garage door for me. It was an OK experience. I would give them a B.”

Review by
06/23/2016

“My experience was positive.”

Review by
06/23/2016

“I would give them an A.”

Review by
07/15/2015

“I would give them an A—they're awesome.”

Review by
07/15/2015

“They were quick to get out. I think the work was overpriced, but they were very responsive, came out right away, and fixed the problem. I think we found them through the Best Pick Reports. I would give them an A.”

Review by
07/15/2015

“He replaced the spring on the door and then made some suggestions for it as far as the cables and pulleys. If I'm not mistaken, I used them because I had some work done before on the garage by them. Welborn gets an A.”

Review by
07/15/2015

“They installed a new garage door and frame for us, and it was a very good job. They were very knowledgeable, and they showed up when they said they would. It all went smoothly—it was nice. I'd give them an A.”

Review by
07/15/2015

“They were wonderful. They replaced the entire door and the customer service was excellent. They serviced it afterward, so I was very pleased. They were quick, responsive, and instructional. They're an A+.”

Review by
07/15/2015

“Welborn totally replaced my garage door. They took off the old one and put the new one on. It went in very quickly—it was a one-day installation—and they cleaned up afterward. They deserve an A.”

Review by
07/15/2015

“They replaced our garage door. They were prompt and did what they were supposed to do. I would give them an A.”

Review by
07/15/2015

“They did the service to the garage door, and the experience was nice. They did a very good job, and I would give them an A rating.”

Review by
07/15/2015

“They changed my rollers out to make the door quieter, and then they serviced it and changed the springs. They were very experienced. I will give them an A.”

Review by
07/15/2015

“It was good. They changed out the springs for us. Everything went smoothly—they arrived on time and got everything fixed. I'll give them an A rating.”

Review by
07/15/2015

“I was satisfied. The garage door came off the rails, and they fixed that. They were very upfront and the service they provided worked. They're an A.”

Review by
07/15/2015

“They did a great service. I would give them the highest rating on anything—quality, price. We've used them for years and I like the guy that comes.”

Review by
07/15/2015

“They fixed the problem with the garage door and made it work—it was great. They came in a timely manner. I would give them the highest grade, an A.”

Review by
07/15/2015

“They replaced a garage door with an insulated garage door. They did it promptly, it was the right color, and it has worked perfectly the whole time since. I liked the extremely knowledgeable gentleman who did the installation and he gave useful advice on the type of door. These guys are an A rating.”

Review by
07/15/2015

“They went straight to the problem and fixed it, and they were done. We needed a new garage door opener, and there ended up being an incorrect beam installed on the lift. We used them on our old house, so we just continued to use them. I would give them an A rating.”

Review by
07/15/2015

“I had problems with the garage door going up and down, and they were here right away to explain the situation and fix it. I've used them for a number of years. The guy was very knowledgeable and friendly. I would go ahead and give them an A.”

Review by
07/15/2015

“We called Welborn twice. The first time, they took care of the garage door itself by installing the springs and rollers. They did a good job with it. The other time, I was having some problems with the garage light. It was not closing, so I called them. They gave me some ideas on what might be happening, and they were good at doing that. They deserve an A.”

Review by
07/15/2015

“I got what I thought I was going to get. I liked the expertise that the technician had as far as what was out of alignment and how we was going to fix it, in addition to a couple of things to get it back into optimal operation. It was straightforward, I felt like the pricing was reasonable, and it was just a good experience. I'd give them an A.”

Review by
07/15/2015

“We had two doors that they had to service. On one door, the rollers had to be serviced. He took his time to make sure that it was right, he explained what he was doing, and he was efficient in doing the work. Then, they had to come a second time, and they came right out, took care of it, and there were no problems. I would give them an A.”

Review by
07/15/2015

“They installed my garage door opener. The technician made the difference. He was a very friendly, pretty talkative guy. I think that's what made the difference. He did a good job. I did have one issue. When they programmed my garage door, I think somebody had the same program in the neighborhood, because I had to call them back out to change it. I don't know whether you can do anything about that—you don't know what the neighbor has. I'm going to go ahead and give Welborn an A. That's the only issue I had, and I don't even know whether or not that could be avoided because I had the same problem with a ceiling fan in my bedroom. I kind of feel like that's unavoidable.”

Review by
07/15/2015

“They were very timely. We didn't have an urgent situation, but the spring broke, so we couldn't get in or out, and they made it happen very quickly. They followed up with phone calls and did what you would hope or expect. The repairman was very friendly and professional as well, so that was nice. I'm pretty sure it was the company that serviced the house previously, so we just kind of stuck with them. I guess I would give them an A.”

Review by
07/15/2015

“It was satisfactory. I had a broken spring and the door was inoperable; they came out promptly and repaired it for a reasonable price. They agreed to a price before they came out, and it didn’t change. It was a good experience. I have a three-car garage, a double, and a single. I think Home Depot had contracted them to install a new garage door opener in the double, and I just called them back to make an arrangement to have them come back to repair a spring on the single. I would give them an A.”

Review by
07/15/2015

“We had one of our springs break, and they were able to come out the next day to replace the spring. It was pretty efficient. I'm always interested in kind of trailing the people working at my home because I'm always interested in seeing what's going on and how they actually fix things. They were willing to let me ask questions and make sure that I understood everything they were doing, so it was a pretty good experience. We chose Welborn because we originally had them out nine years ago to replace all the springs and do a full tune-up when we first bought our house, I believe. I’d say they get an A.”

Review by
07/13/2015

“They did an excellent job and they responded very quickly when one of the springs on the door had broken. They came the next day, looked at it, replaced both the springs, and they were in and out very quickly. They were very polite and gave us a very reasonable price. I would give them an A.”

Review by
07/13/2015

“I'm happy with the work that they did. I believe they tightened the spring and adjusted the alignment. I chose Welborn because we had used them before. I would say they're an A.”

Review by
07/13/2015

“It was very satisfactory. They're still operating very well.”

Review by
04/28/2015

“My husband drove through one garage door and made a really big mess. Welborn replaced it right away. I finally ended up getting another garage door because the garage door opener had quit working. I called and got another guy to come out here and put another garage door on. They sent somebody out, and he measured it and found out what kind of garage door I wanted. Then, he came out to put it in. He was very fast, he knew what he was doing, and he was very good. They’re an A—they were very good.”

Review by
04/21/2015

“We had kind of a problem with our garage door. They came out and assessed without really looking at anything. They just said, oh you need a new garage door unit, a new opener. And they sent somebody out who had very little experience. He probably was at our house for 8 hours and I was staying home from work to be there. And when he left, he knew that something wasn't right with it, so he was going to come back. When we tried to lower the garage, it went crooked and got stuck in the middle. So, he came back at like midnight and he worked for a couple of more hours to get it so at least we could get it closed. And that was for a new garage door opener but we spent $400. And then they sent somebody else out who said, oh you need a whole new spring system on the garage door itself. And that's going to be another $600 because it has to be custom made. And we at that point, we just said, you mislead us and the thing you fixed was broken; it wasn't the garage door opener itself. Now you're telling us that we need a custom spring? You know, that's ridiculous. So, we went somewhere else and they did the, they redid the spring for something like $250 and I was really unhappy with the whole with Welborn. I thought they ripped us off and they didn't diagnose the problem correctly in the first place. And then they wanted more money instead of getting it fixed for what they already paid. They wanted a lot more. It was a really bad experience.”

Review by
03/31/2015

“Wellborn came out and installed it. They were really good—they were quick and they did it right. The people that did it before them kind of jerry-rigged it and he fixed all of that. I had to use an extension cord to make it work the first time, but he came out when it quit working and fixed it with direct electrical wiring. I'm glad I went with them, and I'd rate them very high, an A+.”

Review by
03/30/2015

“We called Welborn to fix our garage door. The people we used before had locked it, and I hadn't realized that, so I attempted to open it and kind of jammed the door a little bit. Welborn balanced the door, changed out the openers for us, and did a fabulous job.”

Review by
09/30/2014

“We had the garage door replaced a few months ago. I would say the garage door is not leveled. We called the person and he said just wait for a couple of the months because the rubber will expand. Inside the garage, we can see outside light. I was worried that mice can come into my garage. It has not gotten fixed. It's a show stopped because the garage is still working—going up and down. That's still something I'd like to get fixed. I probably will not use them again. We've called him a few times and it's difficult to get him back.”

Review by
09/30/2014

“They arrived on time. They were very capable. It didn't take any time at all for them to repair it. It was a reasonable price. I like to use local people. I would give them an A+.”

Review by
09/30/2014

“They were very receptive in terms of scheduling, and the technician explained everything carefully. I felt that I got good customer service from Welborn. I’d grade them as an A+.”

Review by
09/30/2014

“They took care of my problem in a timely manner. They just did a repair. I don't recall how I found the company. I would give them a B. I would probably recommend them to a friend or neighbor.”

Review by
09/30/2014

“I've had garage door work done in the past year. He was timely and knowledgeable. He was affordable. He was very professional in his demeanor. I'd give them an A.”

Review by
09/30/2014

“They did what they were asked to do, and they were able to get out in a quick and efficient manner. I would give them an A+.”

Review by
09/30/2014

“Everything went smoothly with Welborn when they replaced the garage door. They were in and out with no problems.”

Review by
09/30/2014

“Welborn Garage Doors put a new garage door in, and there were no bumps in the road. They should get an A+.”

Review by
09/30/2014

“I had a good experience with Welborn Garage Doors.”

Review by
09/30/2014

“They repaired what was already there. They did a good job, so I’d give them an A.”

Review by
09/29/2014

“It was a great experience. They sales rep was nice, knowledgeable, and took care of business. He got everything settled fine. I would give them a B. I would recommend them to friends and neighbors.”

Review by
09/24/2014

“They did what they said they were going to do, and they did it in a timely fashion, so I was satisfied with their service. I would recommend them if I needed to. I'd say they are excellent—a grade-A company.”

Review by
09/24/2014

“I guess I liked the price and the quality of work. The workers showed up on time, and they didn't leave a mess. Everything was great. I would recommend them to family or friends. I would rate them as an A.”

Review by
09/24/2014

“It went well. It was a pretty easy, straightforward job. They came and did it and got it done. No complaints, no reason to have them come back. I would recommend them. I'd give them a B.”

Review by
09/24/2014

“We really like Welborn. They're nice, they know what they're talking about, they know what they’re doing, and they fixed our stuff. My mom found them, and I would definitely recommend them as well. They’ve earned an A grade.”

Review by
09/24/2014

“I liked their pricing. I would recommend them to family or friends if I had to. Their service would be an A.”

Review by
09/24/2014

“Welborn did very quick service and got the job done. I would recommend them, and I would give them an A grade.”

Review by
09/24/2014

“The technician from Welborn was really great. He came out and repaired our garage door in a timely fashion, and he was very respectful. I would recommend them.”

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