Garage Door Solutions
8th year as a Best Pick
Best Pick 2018
certified company
Based on 188 Surveys
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Garage Door Solutions has received 5 out of 5 stars (A-rating) based on 188 customer surveys conducted by Best Pick Reports.
8th year as a Best Pick Call
"We are your full-service garage door and opener repair and replacement company. Customer satisfaction is our number one concern. Family owned and operated since the 1980s, we pride ourselves in dealing with our customers in an honest and ethical manner, offering up-front pricing before any work begins."

Paul Richmond | Vice President
Company Information
Services Offered
Garage Door Solutions is a full-service company specializing in preventative maintenance, repair, and service for all brands of residential garage doors and openers. The company provides a full line of garage doors, openers, and accessories for new installation or replacement. Garage Door Solutions also offers up-front pricing.
The company offers various warranties on all work and materials.
Company History
In 2012, American Service Center changed its name to Garage Door Solutions to better identify its products and services. The local, family-owned-and-operated company has served the Dallas/Ft. Worth metroplex for over 30 years.
Employee Information
All technicians are professionally trained, full-time employees who wear uniforms and have passed thorough background checks. The company does not use subcontractors.
Areas Served
Allen, Frisco, McKinney, Plano, The Colony, Dallas, Irving, Carrollton, Coppell, Irving, Richardson, Colleyville, Euless, Grapevine, Keller, North Richland Hills, Southlake, Flower Mound, Highland Village, Lake Dallas, Lewisville

“They were fantastic. In and out, really quick—easy-peasy. I'd give them an A+. They were great. He was great; came in, looked at it, knew what he was doing, and fixed it. He was just real good.”

“He was just extremely helpful, and he just gave me some options on when something could be replaced—but he didn't force anything. He just said they should come out and check it out again. I would give them an A+, and I'd use them again.”

“They came out and fixed my door. He jumped right in that and you know, it turned out to be a simple problem—and then he lubricated everything. I mean, he was great. I have no complaints at all, none—A+. I definitely would call them again—without hesitation.”

“They were fine. Everything was good. Everything was good—A. I'd highly recommend them. They were good.”

“We had an issue out here with my garage, and they came to solve it. I would give them an A+.”

“I'd give them an A.”

“It was good. I just know they did a good job. No complaints with them.”

“The garage door people that I've had in the past, I've had very good success with, so I guess that would be a favorable input.”

“The technician was friendly and seemed to do a very thorough job. I would give them an A.”

“They took time to explain what was needed and give me options on the repair. I would give them an A.”

“They were helpful in that another company might have told me that they just needed to replace everything. Instead they worked with me and just got everything I had working again, so I could delay having to invest in a whole new motor and door. I'd give them an A.”

“We got a new garage door. Fast, efficient, professional. I would give them an A.”

“I liked everything. They arrived when they were supposed to, they were prompt, and they were friendly. They diagnosed the problem very quickly. They had the materials with them to make the repair. The price was in the range that I anticipated, they did the work quickly, cleaned up after themselves, and courteously said goodbye. It was just very efficient and very professional. I'd give them A+.”

“I had some work done on my garage door. It was absolutely a positive experience. I had a spring break, and they replaced that and then made a couple of other adjustments. I liked everything about Garage Door Solutions. The guy was very nice and very efficient, and he actually improved the working of my garage door. I'd give them an A+. I have no complaints at all.”

“It was absolutely positive. They went above and beyond the call. He was very helpful in solving our problem and gave us very good advice. He did a very good job. I'd say they get an A. I'm extremely likely to recommend them to a friend.”

“Garage Door Solutions did our garage door. They were able to come out when we needed them. At the time, our garage was not opening, and the key thing was their availability to send someone out quickly. I'd give them an A.”

“My experience was mostly positive. The door's not perfect, but it was bent pretty bad. So they did a good job. I've had them come a few times. Everything's OK. It was fine. I have no complaints. It was excellent across the board and I'd recommend them to a friend.”

“They repaired it perfectly. I'd give them an A+.”

“Everything was positive. It was excellent. I'd definitely recommend them to a friend.”

“It was excellent. I have no complaints and I'd recommend them.”

“They did a great job. It was excellent, and I have no complaints. I'd likely recommend them to a friend.”

“They did work last Thanksgiving. I have no complaints—it was excellent. I'd recommend them to a friend.”

“That was a long time ago. It was excellent. No complaints. I'd be likely to recommend them to a friend.”

“It's still working pretty good right now. It was excellent, I have no complaints, and I'm likely to recommend them to a friend.”

“The speediness stood out to me, and the accuracy of the job—A+.”

“It was fine; it was good.”

“I have no complaints; I would recommend them.”

“We had a spring put in a couple months back. Everything's fine. They figured out what the problem was, and he told me what my options were. He took care of the broken spring and that was that! I'd give them an A. I'd recommend them to a friend.”

“I liked the good service. I give them an A rating.”

“It's all satisfactory.”

“They were on time and got it done. I'd give them an A overall.”

“I liked how easy it was to get them there to take care of my problem in a timely manner. I'd give them an A for the overall experience.”

“The work was great, but I don't live there anymore. I'd recommend them. As a matter of fact, when I sold the house, I left their sticker above the garage door opener.”

“Garage Door Solutions did a rock-solid job. They fixed my garage door. It had gotten out of alignment, and the piece that pulls it up from the garage door opener had broken off. The customer service was excellent. I chose them because they had come here before. I would rate them as an A.”

“They fixed what was broken, and they did a fine job. The guy was pleasant and knew what he was doing. I backed into the door, and a couple of the wheels jumped the track, so he realigned the spring and got the wheels back on track. They're an A—excellent, and no complaints.”

“It was definitely good. They were very positive, they explained everything to me thoroughly, and they did the job in a timely manner. The spring had broken, so I had them come out pretty quickly because we had a car stuck in the garage. They were very good. An A+ would be fine for them.”

“I liked the quick response. They repaired my door because I had knocked it off its pulleys. I think I chose them because they were the only ones that answered the phone. I would give them an A.”

“They seemed pretty knowledgeable, and they were pretty quick. I had them come out for a garage door; I got something in the track, and that pushed it all out of whack. They redid it all and set up the garage door. I chose Garage Door Solutions because they could come at the times I needed. I would give them at least an A.”

“It was fine, and they were courteous. I would say they're an A.”

“The guy stayed until he got it done. It was late at night, and I was very surprised that he stayed that late. The spring broke on my garage door, and he had to hook up a secondary spring to get it to work. I think I could go with an A grade for them.”

“Everything is fine. They did what needed to be done, and it was fine. They came and fixed a spring that I broke. Their customer service was fine, and I'd give them an A.”

“The garage door wouldn't go up or down. They didn't try to replace the door—they tried to fix it instead. They told me that I didn't need a new door, so they were honest. Their customer service was very good. I would rate Garage Door Solutions as an A.”

“It was pretty quick; I did not think that I would get someone in that day. Garage Door Solutions fixed a dent from when I backed up into the garage door as I was leaving the house. We had used them the year before when we had some issues. I would say they're an A rating.”

“They did a spring replacement for a garage door. The technicians arrived when they said they would, and the work was done well and properly. I used them this time because I had used them once several years back, and I still had a contract from the appointment. I would go with an A grade for them.”

“Everything was fine. They fixed the problem. We haven't had a problem since, so they did a great job. They get an A.”

“They did a great job. They were on time, very courteous, and knowledgeable. They replaced the motherboard on my garage door opener. Garage Door Solutions gets an A.”

“We had no problems at all. They did the garage repairs. They replaced the spring and some other little miscellaneous parts. I would give them an A.”

“It was good. The guy was really knowledgeable, nice, fast, and efficient—he was in and out. He replaced the springs in the garage door after both of them broke. I would give them an A rating.”

“They did great work. They were prompt and seemed very knowledgeable, and the guy explained things to me. They ended up putting in a brand-new garage door, and then they just checked out another one for me. I chose them because Best Pick Reports recommended them. I would give them an A grade.”

“Everything was fine with Garage Door Solutions—it was all good. The guy was timely and everything, and there were no issues. I think they were really nice, and I would give them an A.”

“I would say they were very attentive to what needed to be done, and they were very prompt. They looked at it, gave me some options, and I ended up going with a new spring and bar across the top of the track. I chose them from the Best Pick Reports. I would give them an A.”

“They've been dealing with us for many years. Our problem was not an easy fix, but they did get it done. They fixed a broken spring, and then they had to do a lot of adjustments. I would give them an A.”

“Garage Door Solutions' technician was very knowledgeable, and he diagnosed the problem. By the time he finished, our garage door was quiet—it was amazing. They kept us informed every step of the way. I would grade them an A+ for excellent.”

“The technician had over ten years of experience, and he gave good advice on how to keep it in good condition afterwards. I would give Garage Door Solutions an A+.”

“Garage Door Solutions did a fine job, and it was very thorough work. The technician not only completed the service, but he also gave some tips on maintaining the garage door more efficiently, so it was good. I would give them an A.”

“Garage Door Solutions has been working for me for probably 15 years. When I call, they're quick to respond. They do what needs to be done, and they leave me alone. I'd say they're an A.”

“It was quite a while ago. It's been a couple months, but it was fine. I enjoyed it. They did the repair for the door. I'd give them an A probably.”

“I did have someone out here. I guess they did it OK. They did work on the door. I would give them an A+.”

“Garage Door Solutions turned out all right. They mainly did maintenance on the door. They moved everything and took the railings out. I would use the company again, if needed. I'd give them an A+.”

“They did what I asked them to do. They repaired the door, and the quality of the work was great. I would use them again. I would give them an A+.”

“They repaired the door. The work that was required was done. Everything was smooth sailing. I used them about the last five or six years. I'd give them an A+.”

“They were pretty quick. It's been seven months, and I totally forgot that this ever even happened, but I'll give it an A+.”

“They got everything done. I told them to get it done, and they got it done. I had no worries. I didn't check out any other garage door companies before I decided on this one. I had the sticker in the last house, so I just called the same number. I have worked with them prior to this job. I'd say that they are an A+.”

“They are very, very knowledgeable, and they arrived on time. I'd give them an A+.”

“They did a great job. I call them whenever I need help with it. It works fine, and they're timely. I'd give them an A—I use them all the time.”

“They have great service, the repair was great, and it was fast. Actually they've been doing work on my garage for about the last four or five years. Once a year I have them out to service it. I'd give them an A+.”

“So far, I think their service is good. I would say they are an A, and it is pretty good service.”

“They came out promptly. They fixed the garage door. He explained what he was doing, and he was OK with my dog chilling with us while he fixed it. My dog was cool, so he was cool about it. He's a nice guy. I'd give them an A. I haven't had any issues since then.”

“It was a simple problem, but it was beyond my capability of fixing it. He made it work. There was more than one call, but a broken spring was one of the calls. I think it's been longer than a year that I've been using them. I would say that they are an A+.”

“He was on time, and he was very helpful. He repaired the door. I would give them an A+.”

“I had a positive experience. I'd give them an A+.”

“He did everything right, so basically that's it. I had no complaints. I would say that the company is an A+.”

“They did good work, came out quickly, and all that. I actually was not home. One of my teenage children was home to let them in. Their overall quality of work and customer service was fine. We've been using them probably eight to ten years. We have their sticker on the wall above the garage door opener button, so you call when there's a problem. When the button has a problem, you call it. The service is an A+.”

“They came quickly. They took care of everything, explained everything, and went ahead and checked everything else out for us. It was a repair they did, a spring repair. My wife was the one that called. I'd give them an A+. They were hands down really good.”

“He told me exactly what was wrong with it and what was going on. The communication was spot on. I'd give them an A+. They were really good.”

“In March, I think we had them put a garage door spring on. It's been a few months, but as I recall I believe they came out very quickly from the time we called them. I just remember the repair, the guy that came out was very professional and courteous, and he did the job accurately—he was in and out. We were pleased. I'd give them an A+.”

“This was in April. I've used them before. They fixed the garage. My husband used that company, and we have been using them ever since. We've been using them over eleven years. I'd give them an A+, because when I call and tell them that I have a problem, and they usually get here within that day. They come and fix it, and I haven't had any problems with it.”

“I had a very squeaking garage door and the sensors weren't right, because it wouldn't open properly. So, he fixed that, and I think he put new rollers on, too, whether that was needed or not, I don't know, but it seems to be working. The house is I think almost ten years old at this point, so I figure they needed some replacement at some time or another. I noticed the sticker on the wall. I've been out of town and some of the renters have used the house—that was the company that they suggested, so that's why I called them. He came back and there was some other previous service with them. I'd give them an A+. They did a good job, it's still working well, and I guess I'd call them back, if we had more problems. If I do have problems then I would like to call back and see if we can get something rectified then.”

“The guy was very knowledgeable. He fixed the garage in no time flat. He did the garage door, and he did a great job. I think they were in Best Pick Reports. I'd give them an A+.”

“They showed up on time and did the work they said they were doing. They were the first one that said they could make it out that day. I had a car trapped in the garage, and I needed to get it out. I'd give them an A+.”

“Garage Door Solutions was fine. They fixed it, I was happy, and we went about our merry way.”

“Garage Door Solutions were very good. The guy showed me what he was doing, did what he said he was going to do, fixed the garage door, and left. I would recommend their services. I've used them before. I've been using them for five to six years. I'd give them an A.”

“They put a new door in. I would give them an A.”

“Garage Door Solutions is fine. It was my first time using them. I was happy about it. We've used them before. I'd give them an A.”

“They're fine. Everything was fine. The quality of work was good. We did have a spring replaced. We are very satisfied.”

“They fixed the problem. I think the garage door would not go all the way down, and they fixed that. Everything has held up fine. I would use them again. I feel positive about the technicians. I've used them in the past. I would give them an A.”

“They fixed the door. We've actually used them three times. They came promptly and took care of the problem. I think it was the spring. It was a repair job, and the repair work held up well. I would give the company an A.”

“I liked the company. This wasn't my first time using them. They did garage door work for me. I'd give them an A.”

“They came when I told them my problem, and they made an appointment that was really convenient for me. The servicemen were very friendly, very nice. They repaired around the door, the motor that lifts the door down. Everything has been functioning well. I would use them again. I've already used them twice, and I've been satisfied both times. I would give them an A.”

“The last service was fine. This was my first time using the company. The quality of the work is fine. I would grade them an A.”

“The man fixed my garage doors pretty quickly. I would give them probably an A.”

“He explained to us in detail what he did and what we needed to do to maintain our garage door. They did some work on my house before. It was around when I first got the house in 2008. Those were the only times I've used them. I'd give them an A.”

“They fixed my problem. The problem was a broken spring. Garage Door Solutions are the only guys I've ever used. I've been using them for a long time. I don't know exactly when I started, but it's been a long time. I'd give them an A.”

“The service tech I was working with was very flexible. He was able to accommodate my work schedule. He described to me what was going on at most steps of the process, so it was a good experience. I've used them for several jobs, so they've done various repairs over the years. I think they've done work on five different occasions. I'd say like an A.”

“I've had it repaired. I know that my garage door works, and I don't have any other problems with it, so I guess my experience was positive. I'd give them an A.”

“The guy was prompt, and he was really nice. I'd give them an A.”

“We did have a positive experience. It still works. It's fine. I'd give them an A.”

“We did have some work done some time this year. They did the work we paid for. They were helpful. They came, did the work, it worked fine, and we did not have any more problems since. We had to replace the door. We replaced the mechanism that opens it. I would give them an A. They did their work, and we were happy with it.”

“They came out quick and got it fixed pretty quickly. It was my first time using them. I'd give them an A.”

“Garage Door Solutions was awesome. My garage door could no longer open because I accidentally hit it with my car and threw it off balance. He installed a bar and put it back on track—he restored it back to proper usage, so I was pleased. They're A+.”