“I do not know names but I would like to recognize everyone I spoke to. They were all courteous and professional.”

“The quality of the equipment, I was pleased with what they offered us.”

“They've always been willing to do it on an emergency basis. I've had to call them out several times on the emergency basis, and they come out even on a Saturday or a Sunday.”

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“They met my expectations in all areas.”

“They exceeded my expectations.”

“They were efficient, did a complete job, and didn't overcharge me.”

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“The girl at the office, but I don't remember her name. She was very nice and called just to let me know if the guys are out in the field or if they are coming. She was my contact person and she was always updating me.”

“Everyone was done a great job. From the people on the phone to the people that show up.”

“I would like to recognize the customer service lady, I think her name is Rebecca, for her exceptional service. As well as the gentlemen who came out to do the job.”

“I live in the Dallas area and there are a lot of companies that are owned by one man. He has been in business for a long time and he had great reviews. That all worked out in their favor.”

“I was most satisfied with how quick they were able to come out and work.”

“I was really happy with the product offering. They exceeded my expectations in all areas.”

“I was satisfied with their pricing, promptness, and quality of the work.”

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“Garage Door Solutions met and exceeded my expectations in all areas!”

“They are a very professional service and have courteous workers.”

“We have moved into this house in 2013 and the garage doors were faulty then and have been faulty every since. Now they work perfectly every time we push the button. They have not failed once and I really like that.”

“Their workmanship was great.”

“I would like to recognize the girl that I talked to on the telephone at Garage Door Solutions. She was very, very nice and very helpful. She was extremely nice!”

“I was very satisfied with their service.”

“All of the areas exceeded my expectations.”

“They were great. They showed up on time and did excellent work.”

“They have always done good work.”

“They met or exceeded my expectations with everything else.”

“We feel that they have taken us. We are senior citizens and they charged us double. He cheated us. It's just as bad as doing a lousy job.”

“They took time to explain what was needed and give me options on the repair. I would give them an A.”

“We had an issue out here with my garage, and they came to solve it. I would give them an A+.”

“It was good. I just know they did a good job. No complaints with them.”

“We got a new garage door. Fast, efficient, professional. I would give them an A.”

“I liked everything. They arrived when they were supposed to, they were prompt, and they were friendly. They diagnosed the problem very quickly. They had the materials with them to make the repair. The price was in the range that I anticipated, they did the work quickly, cleaned up after themselves, and courteously said goodbye. It was just very efficient and very professional. I'd give them A+.”

“They were helpful in that another company might have told me that they just needed to replace everything. Instead they worked with me and just got everything I had working again, so I could delay having to invest in a whole new motor and door. I'd give them an A.”

“The guy did a good job, fixed everything that he should have. I thought it was a little expensive, but what can you do when your door's broke? I would give them an A, overall. I would recommend them, but I would also explain they're a little expensive.”

“They sold me those lifetime springs. Well one of those lifetime springs broke three days ago—what I need is a service person to come out here and fix the darn thing. They were very positive when they came out here. It was a good thing. I'd give them A+.”

“The garage door people that I've had in the past, I've had very good success with, so I guess that would be a favorable input.”

“The only negative experience I had was that, before, the guy, he told me one price—and afterward, he told me a different price. Besides the price, the work was pretty good. I guess I'd give them a B.”

“They were fantastic. In and out, really quick—easy-peasy. I'd give them an A+. They were great. He was great; came in, looked at it, knew what he was doing, and fixed it. He was just real good.”

“I'm sure it was fine. I don't remember anything about it, so I'm sure it was OK. There were no complaints with them. It was fine.”

“They came out and fixed my door. He jumped right in that and you know, it turned out to be a simple problem—and then he lubricated everything. I mean, he was great. I have no complaints at all, none—A+. I definitely would call them again—without hesitation.”

“He was just extremely helpful, and he just gave me some options on when something could be replaced—but he didn't force anything. He just said they should come out and check it out again. I would give them an A+, and I'd use them again.”

“The technician was friendly and seemed to do a very thorough job. I would give them an A.”

“They were fine. Everything was good. Everything was good—A. I'd highly recommend them. They were good.”

“I'd give them an A.”

“I have no complaints; I would recommend them.”

“It was fine; it was good.”

“It's all satisfactory.”

“That was a long time ago. It was excellent. No complaints. I'd be likely to recommend them to a friend.”

“They did work last Thanksgiving. I have no complaints—it was excellent. I’d recommend them to a friend.”

“They did a great job. It was excellent, and I have no complaints. I'd likely recommend them to a friend.”

“Everything was positive. It was excellent. I'd definitely recommend them to a friend.”

“The  speediness stood out to me, and the accuracy of the job—A+.”

“It was excellent. I have no complaints and I'd recommend them.”

“They were on time and got it done. I'd give them an A overall.”

“I liked the good service. I give them an A rating.”

“They repaired it perfectly. I'd give them an A+.”

“My experience was mostly positive. The door's not perfect, but it was bent pretty bad. So they did a good job. I've had them come a few times. Everything's OK. It was fine. I have no complaints. It was excellent across the board and I'd recommend them to a friend.”

“They  did our garage door. They were able to come out when we needed them, and we didn't have to wait a long time. At the time, our garage was not opening. And the key thing was their availability to send someone out quickly. I'd give them an A.”

“We had a spring put in a couple months back. Everything's fine. They figured out what the problem was, and he told me what my options were. He took care of the broken spring and that was that! I'd give them an A. I'd recommend them to a friend.”

“It's  still working pretty good right now. It was excellent, I have no complaints, and I'm likely to recommend them to a friend.”

“I liked how easy it was to get them there to take care of my problem in a timely manner. I'd give them an A for the overall experience.”

“I was pleased. They were timely, responsive, and affordable. It was excellent—no complaints. I'd recommend them to a friend.”

“I had it done a while back. They came pretty quickly. They fixed it fast and they were reasonably priced. I give them an A.”

“The work was great, but I don’t live there anymore. I'd recommend them. As a matter of fact, when I sold the house, I left their sticker above the garage door opener.”

“I think that rather than going with the highest cost fix or a complete replacement, the gentleman who came out to look at the door gave me a few different options and I really appreciated that. I give them an A+. It's extremely likely that I'd recommend them to a friend.”

“I  had some work done on my garage door. It was absolutely a positive experience. I had a spring break, and they replaced that and then made a couple of other adjustments. I liked everything about them. The guy was very nice and very efficient. And he actually improved how my garage door works. I'd give them an A+ rating. I have no complaints at all.”

“It  was absolutely positive. They went above and beyond the call. He was very helpful in solving our problem and giving us very good advice for future ways for us to save money and not have to call them each time. He just did a very good job. They get an A from me. I'm extremely likely to recommend them to a friend.”

“They've been out here many, many times, and they've always done a very good job for us. And they're very knowledgeable and very prompt, and I don’t have a problem with them. They put a sticker on your door every time they come out and we've got several of them, probably five or six, out there. We've been here in this house since '94, and every time we have a problem with our garage door we just call them. They're prompt and knowledgeable. The tech is usually either working with somebody that's been with them for a long time and is kind of looking over his shoulder, or else there's somebody who's already been working there several years. You don't get this “I've been here two months.” You tell them what's wrong, you tell them what parts you need, and they show up with them. Other companies did other kinds of repairs. I'd call them, tell them what's wrong, tell them ‘I think this is probably what's wrong’ and they show up with nothing and they say ‘We probably have to come back.’ They are a very good company and I would use them again. I do recommend them. They'll come out here and fix whatever I've got wrong and they'll kind of look at everything else and just say ‘OK well, you called us because you had a problem with your opener but we're looking at your rollers. You don't need new rollers right now but maybe in two months you might start having problems. We can replace them now, we can replace them then, but I'm just letting you know.’ It's not a high pressure thing. They're not trying to upsell you or anything like that. I've got other vendors that I don't call back, but Garage Door Solutions does a good job for us. They know what they're doing. They charge a fair price. I give them an A+. I've got a can of the lubricant that they gave me that they use. And they've talked about lubricating rollers and said, “Spray this on there now and then and it'll help you.” They were just helping me out. And you know, you don't get much of that anymore.”

“Everything's fine. One of my neighbors said, “I don’t know why you bought two springs when you only had one break.” But the technician said they usually break sometime after the first one breaks, so, it was a good idea. To me it's a B or B+, because the garage door makes noise when it goes up or goes down. When he put the new spring in the noise got reduced a little, but there's still some clicking and pumping when it comes up that makes noise. The work was fine, and it seems to be running right. I think he was very good with customer service. Everything was on time too, and he cleaned everything up. I think he knew what he was doing. I would recommend them. I would tell them the same thing that the neighbor told me, that it's not necessary to buy two springs when you only need one. But I figure I'm going to be buying one sometime so I figure it would be just as good to have it now.”

“They had 24-hour service. My garage door broke in the night, and I was able to call them at night and they came out there. They were able to fix it. There was one flaw with it—the contractor that came out there did not have his tool to tighten the spring so he had to come back the next day. But we were able to lift the garage door up so we could get the cars out and could go to work. He came back the next day, though. I'd probably say they get a B overall.”

“They were just courteous. I liked their courtesy and efficiency. I would give them a B. I've got to get them back out to make an adjustment for me, but it's nothing major.”

“It took a long time to get the job done. They came back two or three times. I don't know what the guy did but he wound up having to buy a whole new garage door--everything. I mean forget it, I'm not interested. I don't want to give a bad grade for the customer service. The garage door experience was a D. The customer service was excellent with the girl who took the call. I think their expertise might have been the issue. I said I never would recommend them again. And I hated it. And I found them in that ratings, that rate book that they have for Fort Worth--that's where I found them. The garage door is working now. I had to buy a whole new thing, so it works. It was just complicated.”

“It was pretty quick; I did not think that I would get someone in that day. Garage Door Solutions fixed a dent from when I backed up into the garage door as I was leaving the house. We had used them the year before when we had some issues. I would say they're an A rating.”

“They fixed what was broken, and they did a fine job. The guy was pleasant and knew what he was doing. I backed into the door, and a couple of the wheels jumped the track, so he realigned the spring and got the wheels back on track. They're an A—excellent, and no complaints.”

“They did a spring replacement for a garage door. The technicians arrived when they said they would, and the work was done well and properly. I used them this time because I had used them once several years back, and I still had a contract from the appointment. I would go with an A grade for them.”

“They did great work. They were prompt and seemed very knowledgeable, and the guy explained things to me. They ended up putting in a brand-new garage door, and then they just checked out another one for me. I chose them because Best Pick Reports recommended them. I would give them an A grade.”

“They did a great job. They were on time, very courteous, and knowledgeable. They replaced the motherboard on my garage door opener. Garage Door Solutions gets an A.”

“It was good. The guy was really knowledgeable, nice, fast, and efficient—he was in and out. He replaced the springs in the garage door after both of them broke. I would give them an A rating.”

“Everything was fine with Garage Door Solutions—it was all good. The guy was timely and everything, and there were no issues. I think they were really nice, and I would give them an A.”

“We had no problems at all. They did the garage repairs. They replaced the spring and some other little miscellaneous parts. I would give them an A.”

“Garage Door Solutions did a fine job, and it was very thorough work. The technician not only completed the service, but he also gave some tips on maintaining the garage door more efficiently, so it was good. I would give them an A.”

“They've been dealing with us for many years. Our problem was not an easy fix, but they did get it done. They fixed a broken spring, and then they had to do a lot of adjustments. I would give them an A.”

“Everything was fine. They fixed the problem. We haven't had a problem since, so they did a great job. They get an A.”

“I've been with them for so long. I've been using them for years. They did the garage door. Recently, they had to replace the screens on the door. My husband found them some years ago and we just stayed with them. I would give them a B rating.”

“I'm very happy with them. Every experience I've had with them has always been very positive. I would probably give them a B or a C.”

“They repaired a part of my garage door. It was extremely expensive. All I was doing was replacing a spring and it was like $400. The house that I bought had a sticker on the garage door that had their name on it so they must have done some work on that door before. I would probably give them a B if you're not taking into account on price.”

“Garage Door Solutions did a rock-solid job. They fixed my garage door. It had gotten out of alignment, and the piece that pulls it up from the garage door opener had broken off. The customer service was excellent. I chose them because they had come here before. I would rate them as an A.”

“Everything is fine. They did what needed to be done, and it was fine. They came and fixed a spring that I broke. Their customer service was fine, and I'd give them an A.”

“Garage Door Solutions’ technician was very knowledgeable, and he diagnosed the problem. By the time he finished, our garage door was quiet—it was amazing. They kept us informed every step of the way. I would grade them an A+ for excellent.”

“The garage door wouldn’t go up or down. They didn't try to replace the door—they tried to fix it instead. They told me that I didn't need a new door, so they were honest. Their customer service was very good. I would rate Garage Door Solutions as an A.”

“The guy stayed until he got it done. It was late at night, and I was very surprised that he stayed that late. The spring broke on my garage door, and he had to hook up a secondary spring to get it to work. I think I could go with an A grade for them.”

“It was fine, and they were courteous. I would say they’re an A.”

“It was maybe February but then they did some more work later on. I think they tried very hard to get everything right. I don't know the technical terms, they fixed the garage door where it would open. It was not opening before. It wouldn't work and then they changed something out and I don't know what. It works. Their customer service was fine. They were real punctual and got someone out here right away. I have a phone number here that we've had ever since we bought the system and we called it. Things could be better but they could've been a whole lot worse. I would say they're about 80%. I don't that much about it but there were some problems with spending experienced people out here I think.”

“Not a problem. The technician was very good, I hope he's still with them. The door was out of whack. My husband had dragged the antenna on the car. He drove up under it. I need to have a new panel down below and it was really a service call. I didn't have a problem with them. I found them from family. They were not as timely as promised but other than that, there was not really a problem.”

“It was definitely good. They were very positive, they explained everything to me thoroughly, and they did the job in a timely manner. The spring had broken, so I had them come out pretty quickly because we had a car stuck in the garage. They were very good. An A+ would be fine for them.”

“I would say they were very attentive to what needed to be done, and they were very prompt. They looked at it, gave me some options, and I ended up going with a new spring and bar across the top of the track. I chose them from the Best Pick Reports. I would give them an A.”

“They seemed pretty knowledgeable, and they were pretty quick. I had them come out for a garage door; I got something in the track, and that pushed it all out of whack. They redid it all and set up the garage door. I chose Garage Door Solutions because they could come at the times I needed. I would give them at least an A.”

“Garage Door Solutions has been working for me for probably 15 years. When I call, they’re quick to respond. They do what needs to be done, and they leave me alone. I’d say they’re an A.”