Garage Door Solutions
11th year as a Best Pick
certified company
Verified General Liability Ins.
Best Pick Guaranteed

Compiled Score:

Garage Door Solutions has received 4.8 out of 5 stars based on 62 customer surveys conducted through GuildQuality.
5
53
4
7
3
0
2
0
1
2
11th year as a Best Pick Call

Company Message Regarding COVID-19

As Covid-19 begins to impact the communities we serve, we'd like to communicate the steps we are taking throughout our business to protect our customers, employees, and communities.
We are closely monitoring the recommendations of the CDC and local government. For your convenience, we offer over the phone consultation and online invoicing as we are currently working remotely.


Our technicians are taking every precaution to minimize contact and follow social distancing guidelines. As this situation continues to evolve, we will make every effort to monitor and act appropriately, while continuing to serve our communities
"We are your full-service garage door and opener repair and replacement company. Customer satisfaction is our number one concern. Family owned and operated since the 1980s, we pride ourselves in dealing with our customers in an honest and ethical manner, offering up-front pricing before any work begins."

Paul Richmond | Vice President
Company Information
Services Offered
Garage Door Solutions is a full-service company specializing in preventative maintenance, repair, and service for all brands of residential garage doors and openers. The company provides a full line of garage doors, openers, and accessories for new installation or replacement. Garage Door Solutions also offers up-front pricing.
Minimum Job
The company requires a $49 minimum for service calls and an $89 minimum for repairs.
Warranty
The company offers various warranties on all work and materials.
Company History
In 2012, American Service Center changed its name to Garage Door Solutions. The local, family-owned-and-operated company has served the Dallas/Ft. Worth metroplex for over 35 years.
Employee Information
All technicians are professionally trained, full-time employees who wear uniforms and have passed thorough background checks.
Areas Served
Allen, Frisco, McKinney, Plano, The Colony, Dallas, Irving, Carrollton, Coppell, Irving, Richardson, Colleyville, Euless, Grapevine, Keller, North Richland Hills, Southlake, Argyle, Flower Mound, Highland Village, Lake Dallas, Lewisville
Address
1333 W McDermott Drive Suite 150
Allen, TX 75013
Hours
Mon
8:00 am - 4:30 pm
Tue
8:00 am - 4:30 pm
Wed
8:00 am - 4:30 pm
Thu
8:00 am - 4:30 pm
Fri
8:00 am - 4:30 pm
Sat
9:00 am - 1:00 pm
Sun
Closed

Compiled Score:

Garage Door Solutions has received 4.8 out of 5 stars based on 62 customer surveys conducted through GuildQuality.
5
53
4
7
3
0
2
0
1
2
Grade
Clear Filters
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HOMEOWNER REVIEWS
Date Collected
Review by
09/16/2020

“They are very professional.”

Review by
09/16/2020

No review comments provided

Review by
09/16/2020

“They were very responsive in terms of time. They came the same day which was very important. My garage door is my front door, and it failed midway.”

Review by
09/09/2020

“I was satisfied with the amount of time it took to complete the work.”

Review by
09/08/2020

“It is a reliable service and they do thorough work.”

Review by
08/26/2020

“We had a great experience.”

Review by
08/26/2020

“All the workers were conscientious and careful during the pandemic.”

Review by
08/13/2020

“Garage Solutions was great. The work was very professional.”

Review by
08/05/2020

“Yes”

Review by
07/28/2020

“The garage door met our expectations.”

Review by
07/28/2020

“They all provided a very strong service!”

Review by
07/28/2020

“The professionalism and staff met all of my expectations! I would give this company an A+!”

Review by
07/28/2020

“They met my expectations.”

Review by
07/28/2020

“The installer was helpful.”

Review by
07/28/2020

“They did what they told me they would do and fixed the garage door.”

Review by
07/28/2020

“They came out and replaced the springs and did a great job very quickly.”

Review by
07/28/2020

“Garage Door Solutions met and exceeded my expectations with the timing and with fixing the problem.”

Review by
10/08/2019

No review comments provided

Review by
09/27/2019

No review comments provided

Review by
09/27/2019

“Everything was great.”

Review by
09/20/2019

“They have always done a great job!”

Review by
09/14/2019

“They were great.”

Review by
09/14/2019

“They met expectations by fulfilling the purpose of the project, which was to fix my garage door.”

Review by
09/14/2019

No review comments provided

Review by
09/14/2019

“The technician robbed me. He literally stole money from me. I worked with the company for two months trying to get my money back and could not. He took my credit card and swiped it on his reader and stole money from my credit card.”

Review by
09/10/2019

“I was very pleased with the work.”

Review by
09/10/2019

“The man that came to my house did a great job.”

Review by
09/10/2019

“I'm pleased with them and they have come to me on several occasions. Whenever I call I can get them right away.”

Review by
09/10/2019

“Garage Door Solutions met or exceeded my expectations everywhere.”

Review by
09/10/2019

“I have always had a good experience. They are great.”

Review by
09/10/2019

“Just all around. They got there as soon as they could and fixed the problem on the first try.”

Review by
09/10/2019

No review comments provided

Review by
09/10/2019

“I don't remember any names.”

Review by
01/09/2019

“I do not know names but I would like to recognize everyone I spoke to. They were all courteous and professional.”

Review by
01/08/2019

“The quality of the equipment, I was pleased with what they offered us.”

Review by
01/08/2019

No review comments provided

Review by
01/08/2019

“They've always been willing to do it on an emergency basis. I've had to call them out several times on the emergency basis, and they come out even on a Saturday or a Sunday.”

Review by
01/08/2019

“They met my expectations in all areas.”

Review by
01/08/2019

No review comments provided

Review by
01/07/2019

“They exceeded my expectations.”

Review by
01/07/2019

“They were efficient, did a complete job, and didn't overcharge me.”

Review by
01/07/2019

“The girl at the office, but I don't remember her name. She was very nice and called just to let me know if the guys are out in the field or if they are coming. She was my contact person and she was always updating me.”

Review by
01/07/2019

“Everyone was done a great job. From the people on the phone to the people that show up.”

Review by
01/07/2019

“I would like to recognize the customer service lady, I think her name is Rebecca, for her exceptional service. As well as the gentlemen who came out to do the job.”

Review by
01/07/2019

“I live in the Dallas area and there are a lot of companies that are owned by one man. He has been in business for a long time and he had great reviews. That all worked out in their favor.”

Review by
01/07/2019

“I was most satisfied with how quick they were able to come out and work.”

Review by
01/07/2019

“I was really happy with the product offering. They exceeded my expectations in all areas.”

Review by
01/07/2019

“I was satisfied with their pricing, promptness, and quality of the work.”

Review by
01/07/2019

No review comments provided

Review by
01/07/2019

No review comments provided

Review by
12/20/2018

No review comments provided

Review by
12/18/2018

“Garage Door Solutions met and exceeded my expectations in all areas!”

Review by
12/18/2018

“They are a very professional service and have courteous workers.”

Review by
12/18/2018

“We have moved into this house in 2013 and the garage doors were faulty then and have been faulty every since. Now they work perfectly every time we push the button. They have not failed once and I really like that.”

Review by
12/17/2018

“Their workmanship was great.”

Review by
12/12/2018

“I would like to recognize the girl that I talked to on the telephone at Garage Door Solutions. She was very, very nice and very helpful. She was extremely nice!”

Review by
12/12/2018

“I was very satisfied with their service.”

Review by
12/12/2018

“All of the areas exceeded my expectations.”

Review by
12/12/2018

“They were great. They showed up on time and did excellent work.”

Review by
12/12/2018

“They have always done good work.”

Review by
12/12/2018

“They met or exceeded my expectations with everything else.”

Review by
12/12/2018

“We feel that they have taken us. We are senior citizens and they charged us double. He cheated us. It's just as bad as doing a lousy job.”

Review by
01/31/2018

“They took time to explain what was needed and give me options on the repair. I would give them an A.”

Review by
01/31/2018

“We had an issue out here with my garage, and they came to solve it. I would give them an A+.”

Review by
01/31/2018

“It was good. I just know they did a good job. No complaints with them.”

Review by
01/31/2018

“We got a new garage door. Fast, efficient, professional. I would give them an A.”

Review by
01/31/2018

“I liked everything. They arrived when they were supposed to, they were prompt, and they were friendly. They diagnosed the problem very quickly. They had the materials with them to make the repair. The price was in the range that I anticipated, they did the work quickly, cleaned up after themselves, and courteously said goodbye. It was just very efficient and very professional. I'd give them A+.”

Review by
01/31/2018

“They were helpful in that another company might have told me that they just needed to replace everything. Instead they worked with me and just got everything I had working again, so I could delay having to invest in a whole new motor and door. I'd give them an A.”

Review by
01/31/2018

“The guy did a good job, fixed everything that he should have. I thought it was a little expensive, but what can you do when your door's broke? I would give them an A, overall. I would recommend them, but I would also explain they're a little expensive.”

Review by
01/31/2018

“They sold me those lifetime springs. Well one of those lifetime springs broke three days ago—what I need is a service person to come out here and fix the darn thing. They were very positive when they came out here. It was a good thing. I'd give them A+.”

Review by
01/31/2018

“The garage door people that I've had in the past, I've had very good success with, so I guess that would be a favorable input.”

Review by
01/31/2018

“The only negative experience I had was that, before, the guy, he told me one price—and afterward, he told me a different price. Besides the price, the work was pretty good. I guess I'd give them a B.”

Review by
01/29/2018

“They were fantastic. In and out, really quick—easy-peasy. I'd give them an A+. They were great. He was great; came in, looked at it, knew what he was doing, and fixed it. He was just real good.”

Review by
01/29/2018

“I'm sure it was fine. I don't remember anything about it, so I'm sure it was OK. There were no complaints with them. It was fine.”

Review by
01/29/2018

“They came out and fixed my door. He jumped right in that and you know, it turned out to be a simple problem—and then he lubricated everything. I mean, he was great. I have no complaints at all, none—A+. I definitely would call them again—without hesitation.”

Review by
01/29/2018

“He was just extremely helpful, and he just gave me some options on when something could be replaced—but he didn't force anything. He just said they should come out and check it out again. I would give them an A+, and I'd use them again.”

Review by
01/29/2018

“The technician was friendly and seemed to do a very thorough job. I would give them an A.”

Review by
01/29/2018

“They were fine. Everything was good. Everything was good—A. I'd highly recommend them. They were good.”

Review by
01/29/2018

“I'd give them an A.”

Review by
09/07/2016

“I have no complaints; I would recommend them.”

Review by
09/07/2016

“It was fine; it was good.”

Review by
09/07/2016

“It's all satisfactory.”

Review by
09/07/2016

“That was a long time ago. It was excellent. No complaints. I'd be likely to recommend them to a friend.”

Review by
09/07/2016

“They did work last Thanksgiving. I have no complaints—it was excellent. I’d recommend them to a friend.”

Review by
09/07/2016

“They did a great job. It was excellent, and I have no complaints. I'd likely recommend them to a friend.”

Review by
09/07/2016

“Everything was positive. It was excellent. I'd definitely recommend them to a friend.”

Review by
09/07/2016

“The  speediness stood out to me, and the accuracy of the job—A+.”

Review by
09/07/2016

“It was excellent. I have no complaints and I'd recommend them.”

Review by
09/07/2016

“They were on time and got it done. I'd give them an A overall.”

Review by
09/07/2016

“I liked the good service. I give them an A rating.”

Review by
09/07/2016

“They repaired it perfectly. I'd give them an A+.”

Review by
09/07/2016

“My experience was mostly positive. The door's not perfect, but it was bent pretty bad. So they did a good job. I've had them come a few times. Everything's OK. It was fine. I have no complaints. It was excellent across the board and I'd recommend them to a friend.”

Review by
09/07/2016

“They  did our garage door. They were able to come out when we needed them, and we didn't have to wait a long time. At the time, our garage was not opening. And the key thing was their availability to send someone out quickly. I'd give them an A.”

Review by
09/07/2016

“We had a spring put in a couple months back. Everything's fine. They figured out what the problem was, and he told me what my options were. He took care of the broken spring and that was that! I'd give them an A. I'd recommend them to a friend.”

Review by
09/07/2016

“It's  still working pretty good right now. It was excellent, I have no complaints, and I'm likely to recommend them to a friend.”

Review by
09/07/2016

“I liked how easy it was to get them there to take care of my problem in a timely manner. I'd give them an A for the overall experience.”

Review by
09/07/2016

“I was pleased. They were timely, responsive, and affordable. It was excellent—no complaints. I'd recommend them to a friend.”

Review by
09/07/2016

“I had it done a while back. They came pretty quickly. They fixed it fast and they were reasonably priced. I give them an A.”

Review by
09/07/2016

“The work was great, but I don’t live there anymore. I'd recommend them. As a matter of fact, when I sold the house, I left their sticker above the garage door opener.”

Review by
09/07/2016

“I think that rather than going with the highest cost fix or a complete replacement, the gentleman who came out to look at the door gave me a few different options and I really appreciated that. I give them an A+. It's extremely likely that I'd recommend them to a friend.”

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