Alliance Garage & Gates
3rd year as a Best Pick
Best Pick 2018
certified company
Verified General Liability Ins.
Best Pick Guaranteed

Compiled Score:

Alliance Garage & Gates has received 4.8 out of 5 stars based on 113 customer surveys.
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3rd year as a Best Pick Call
"Alliance Garage & Gates has a trusted team of experienced, knowledgeable, and detail-oriented technicians who will provide you with the best customer service. We are committed to providing the best service possible with high-quality work to ensure that you feel 100 percent confident in the choice you made."

Phil Perrin | Owner & Operator
Company Information
Services Offered
Alliance Garage & Gates installs, repairs, and replaces garage doors and openers for residential and commercial customers. In addition to servicing custom garage doors as well as driveway gates and automatic gate openers, the company fabricates fully custom wood garage doors, driveway gates, and wrought iron fences and handrails.
Services Not Offered
The company does not service wood fences.
Warranty
Alliance Garage & Gates offers a variety of warranties, including one-year and lifetime warranties, based on the work performed and products chosen.
Company History
The local, family-owned-and-operated company was founded in 2012.
Employee Information
Employees wear uniforms and undergo background checks and drug testing.
Additional Information
The company services and repairs products by many major brands.
Areas Served
Allen, Frisco, McKinney, Plano, The Colony, Dallas, Irving, Carrollton, Coppell, Irving, Richardson, Colleyville, Euless, Grapevine, Keller, North Richland Hills, Southlake, Flower Mound, Highland Village, Lake Dallas, Lewisville
Address
5001 Mosson Road
Fort Worth, TX 76119
Hours
Mon
7:30 am - 7:00 pm
Tue
7:30 am - 7:00 pm
Wed
7:30 am - 7:00 pm
Thu
7:30 am - 7:00 pm
Fri
7:30 am - 7:00 pm
Sat
8:00 am - 5:00 pm
Sun
Closed

Compiled Score:

Alliance Garage & Gates has received 4.8 out of 5 stars based on 113 customer surveys.
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Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
09/19/2017

“The guy was nice. He was just by himself. He was good. He was really nice. He came over and did the job quick. He was honest. One of the springs had broke. There used to be two springs on the garage door, and one of them broke. I'd give it an A+.”

Review by
09/19/2017

“They worked on my garage door. They did a good job and got done in a hurry. It was the opener. Best I can remember, it took maybe thirty minutes, maybe not that long. He was here and gone pretty quick. I would go with an A+. They did a good job.”

Review by
09/19/2017

“Alliance Garage & Gates did it timely and I was happy that it worked out for us. They replaced the spring, the garage door spring. It was probably a couple of hours. I would give them an A+. I was pretty happy.”

Review by
09/19/2017

“It was somewhat positive. The technician was real forthright and pretty sure of himself. They just made an adjustment on the overhead roll-up door for me. I'd give it a B+.”

Review by
09/15/2017

“From what I remember, it was just really prompt, really upfront, and just did a good job. They changed a spring in my garage door. I'd rate them the best one you have, A+.”

Review by
09/15/2017

“He was friendly, and he got the work done quickly. My garage door had fallen off its tracks, and he put it back on and got it working. I'd rate them an A.”

Review by
09/15/2017

“They answered the phone quickly, they got somebody out quickly, and the guy that came out was very knowledgeable and helpful. They worked on our garage, the garage door. They were A+.”

Review by
09/15/2017

“They worked on the garage door. They did everything that needed to be done, they got it done in a short time, and they were there when they said they'd be there. Everything's worked perfect since. They repaired my garage door. I'd rate them A+.”

Review by
09/15/2017

“We had the same man install two different garages at two different times, and he was very nice, and he was pleasant. He wasn't rude or anything, and he did a good job. I would give him an A or A+. As far as I know, he knew what he was doing.”

Review by
09/15/2017

“The service man was very knowledgeable, and he was fair. He was courteous. He had to fix the garage. The garage door was off track. They fixed it. I'll give them an A+. We haven't had any problems since. He was on time just like he said he would be.”

Review by
09/15/2017

“They showed up on time. They did a good job, and their price was reasonable. They did garage door repair. I'd rate them a B+. We actually had them come out to redo some work that he had done before, so that's why I can't give them an A, because they had to come back and fix it. They were respectful, and they did a great job. I don't have any complaints other than we had to have them come back out and fix something that they had already fixed. So, I can't give them an A, but a B+.”

Review by
09/15/2017

“It was positive because of the service. The guy did an exceptional job, not only friendly and attentive. I actually upgraded when I purchased the deal, and then he actually installed it, and not a problem. It was a really smooth and great service. I would say an A+. I was satisfied. He was diagnosing, he actually did a little out of his way. He was perfect. He was just on time. I would say he was knowledgeable for sure, like they know what they were doing, definitely.”

Review by
09/15/2017

“They just did good work. They were very prompt, very informational, just everything that we needed and wanted. They made it readily available, explained everything to us in detail, which is very important so we understand the full process of the installment. They just basically changed out the garage door. I would give them an A because I've actually referred them to a couple people.”

Review by
09/15/2017

“It was good. They repaired my garage springs. It was good because he had all the tools on hand, and repaired it that day. He didn't have to come back, and he was knowledgeable. He knew exactly what he was doing. Alliance Garage & Gates are A+. I'm not a garage repair guy, but our garage works perfect. They came out, it was probably last year, and our garage has been working fine.”

Review by
09/15/2017

“They came out when they said they were and completed the job as stated. They replaced the garage door. I'd rate them A.”

Review by
09/15/2017

“It was OK. They installed a garage door. It was good. I would use them again.”

Review by
10/31/2016

“Something was done to our garage door. There's only one person that came by.”

Review by
10/31/2016

“They were replacing a spring for us on the garage door. They get an A.”

Review by
10/31/2016

“They were good. They fixed a problem with my garage door.”

Review by
10/31/2016

“Alliance Garage & Gates did work for me. They’re good.”

Review by
10/31/2016

“They did a garage door repair for me. They did it very quickly and efficiently and very friendly. They'd be an A+.”

Review by
10/31/2016

“They were changing my garage door out. The garage door motor. They were very knowledgeable. They earned an A.”

Review by
10/31/2016

“They did garage door work. They came over and adjusted something on the door. I'd give them a B overall.”

Review by
10/31/2016

“The door wouldn't go up, because of a problem with the pulley. I'd give their work an A+.”

Review by
10/31/2016

“They were doing maintenance for me. It looks like a professional job. I'd give them an A.”

Review by
10/31/2016

“They  did excellent work. No complaints. And I'd recommend them for garage door work.”

Review by
10/31/2016

“They did a good job and were willing to answer all my questions. I'd give them an A+.”

Review by
10/31/2016

“They put in a new garage door. Both the people that I worked with were very personable, so I have no complaints. I'd give them an A.”

Review by
10/31/2016

“They replaced the trolley and rail on my garage door. They were real trustworthy. We'd call them back again. They earned an A+.”

Review by
10/31/2016

“Alliance replaced one of the springs in my garage door. They were great. They came in and did an awesome job. They're an A+.”

Review by
10/31/2016

“They fixed my garage so it wouldn’t sound bad when it shuts. He was just really nice and very helpful. I'd give them an A+.”

Review by
10/31/2016

“They were fixing an electric gate for me. I actually had two companies come out. I had one come out and fix it, but then it broke again. We've only lived in the area for about two years, so I was trying to feel around to see who to call for things. I called Alliance, and I could just tell he knew what he was talking about. He was very knowledgeable and fixed it right away. I was real pleased with them. I had them look at my garage doors too and they worked on those a little bit and got those working good. I would really recommend them, and I would definitely give them an A+.”

Review by
10/31/2016

“They replaced a garage door due to hail storm damage. They were nice, kind, and professional in their presentation. They also responded quickly with other guys that were good technicians that knew what they were doing. I'd give them an A.”

Review by
10/31/2016

“They replaced a part for me. They were definitely on time and that's always nice. They came when they said they were going to, and they called in advance. I would give them an A.”

Review by
10/31/2016

“We had no issues. A garage spring broke. I wasn't here, but my wife was. She said it went smoothly and it works. They were A because they came out when they said they'd coming out, and they finished it.”

Review by
10/31/2016

“They were aligning the gate, because it wasn't going down all the way. They did good work. He was done relatively quickly and took care of what I needed. They get an A+.”

Review by
10/31/2016

“They worked on my garage door. They were good and got the job done and as reasonable as anybody is. Most people don’t do the job right, and that would make them an A+.”

Review by
10/31/2016

“They did work for me a while ago. They were cleaning and lubricating the garage door. They did it quickly, and they were friendly about it. They'd get an A from me.”

Review by
10/31/2016

“They replaced my garage door. The service was very fast and accurate. They worked to bring all the pieces and the hardware on time. They earned an A+.”

Review by
10/31/2016

“They  did a garage door tune-up for me. I got a same-day appointment. They were just very honest and came out right away. I'd give them an A+.”

Review by
10/31/2016

“They did a garage door. It fixed the cable that goes around the pulley that broke. I thought they did a fair job, and he was very personable. He did his job quickly and efficiently. I'd give them an A.”

Review by
10/31/2016

“One of the springs broke on my garage door, and they had to replace it. He came out. He didn't have the part, but he went and got the part and came back and did the job. I'd give them an A+.”

Review by
12/09/2015

“We had a good experience with them. It was just a servicing. I just look at them and they were at a better price. I was like OK then I will try them. It was worth it. They were good. I will go with A+.”

Review by
12/09/2015

“They just got the work done efficiently. They were there to fix the spring on my garage door. The customer service was good. I chose them because of my warranty company. I would grade them as an A+.”

Review by
12/09/2015

“They came when they said they were coming. He did everything to assist me in getting my garage working, and he was friendly and courteous. The spring on the garage and the pulley had broken. He fixed the springs, and because our pulley was a model that was no longer available, he put in a whole new trolley system. I chose them because they were the company that my home warranty provided. They’d get an A.”

Review by
12/09/2015

“They came out for a service call, and in the end, we ended up getting a new garage door opener and spring. They just did the whole thing. They were referred to me by an acquaintance of mine. I'd give them an A+.”

Review by
12/09/2015

“They came, did the job, and charged us what they said they were going to charge. They installed two overhead garage door openers, and we chose them because my wife had a good feeling about the sales guy. I'd give them an A.”

Review by
12/09/2015

“They were quick to come out, easy to meet up with and it was repaired fairly quickly. It was the garage. I chose them because they were just the first one recommend by my home insurance. I'd probably give them an A.”

Review by
12/09/2015

“They're OK. They usually can come pretty quick. They did the tune up and they installed the keypad for me outside the garage door. I'd probably use them again, I'd say B.”

Review by
12/09/2015

“He got the job done. I didn't chose them, my insurance did. They actually tried to repair it, couldn't repair it, so they installed the new one. I'd say a B.”

Review by
12/09/2015

“Everything went fine—no problems. They were installing a garage door. We chose them because we liked what we saw, and we liked the quality of it all. They get an A from me.”

Review by
12/09/2015

“I liked that they were on time and flexible. They were able to change our order at the last minute and provide some materials that weren’t on the original order. They tore down a garage door and installed a new one. They’re an A.”

Review by
12/09/2015

“It was very nice. It was well. They did adjustments, so I would say I guess repair. He adjusted some things on the garage door and showed me how to work it in case it wouldn't open and that kind of stuff. I'd give them an A+. He was wonderful.”

Review by
12/09/2015

“It was fantastic. He diagnosed the problem in about 12 seconds when I had two other people out who couldn’t figure it out. He instantly changed the bad part, and it’s worked fine since. He repaired a garage door opener. Their grade would be an A+.”

Review by
12/09/2015

“They're very friendly. He knew what he was doing, fixed the problem, and offered any other assistance that we needed with it. Our garage door kept going up, and it wouldn't stay down. They did some maintenance on it, but there were also a few other issues with the springs, so he took care of all that. The customer service was good. I would grade them as an A+.”

Review by
12/09/2015

“It's normal, like a garage door, pretty much the same one I have. It was a new one. That was not my choice, the house had other damages and the insurance picked the workmen company. I had a new roof. I had things I had to do so they took care of all that. It's probably a B.”

Review by
12/09/2015

“They did an excellent job. By the time I was talking to the home insurance company and the company who came and fixed it at the same time. That's how fast they acted. I had a problem with my garage. You have to open it and close it by pressing the button twice otherwise it'll open and close by itself. It also didn't open all the way. I have an SUV and I couldn't get inside the garage because the door was pretty low. Within half an hour, he fixed it and it's been working fine since then. It was my insurance company that chose them. I would give them an A+.”

Review by
12/09/2015

“They showed up when they were supposed to and did a good job, and we haven't had any problems with it since. We hired them to replace the spring on my garage door opener, and they made some adjustments while they were there as well. The customer service was good. They were preselected through my home warranty company. I would give them an A+.”

Review by
12/09/2015

“As far as the installation, it was positive. It just took almost two months for us to get the garage door. I don't know who's fault that was. The people that installed it and everything, they did an excellent job and very good. Based on the installation, it was an A+. It was a B overall.”

Review by
12/09/2015

“I had an excellent experience with Alliance Garage & Gates. They were prompt, they suggested some alternatives, and they did some top-notch work for me. They repaired a garage door. I’d give them an A+.”

Review by
12/09/2015

“They showed up on time, and they were efficient and knowledgeable. They did preventative maintenance. I’d rate them as an A.”

Review by
12/09/2015

“They're very prompt and quick with the service they gave me. They did a good job. They repaired the garage door. I'd give them a B+ probably.”

Review by
12/09/2015

“They were good. They fixed the issue. They were the contractor associated with our home warranty. I'd give them an A.”

Review by
12/09/2015

“They were prompt and thorough in replacing a broken garage door. They get an A. I got them through the home warranty.”

Review by
12/09/2015

“He was friendly, there on time, and got the job done right. He installed a garage door, and I’d give him an A.”

Review by
12/09/2015

“They were on time and repaired my garage door. I'd rate them as excellent.”

Review by
12/09/2015

“Everything they did was perfect.”

Review by
12/09/2015

“Everything was good with them.”

Review by
12/09/2015

“Everything's fine right now.”

Review by
12/09/2015

“I had a positive experience.”

Review by
12/09/2015

“I had a good experience.”

Review by
12/09/2015

“They were very good.”

Review by
12/07/2015

“I had no problems. They were timely, they were quick, and they did a good job. They were doing a tune-up on my garage door. They were an A.”

Review by
12/07/2015

“They came on time and did the work, and it was good. They replaced my garage door. The customer service was good too. They’re an A.”

Review by
12/07/2015

“They were professional. They showed up when they said they were going to show up and did a good job. They explained everything. They were replacing a garage door motor or opener. Nothing stood out about their customer service but they did a good job. They were courteous and professional. I was referred to them from my home warranty company. I would say they're an A.”

Review by
12/07/2015

“I thought they were great. They were timely. They were here when they said they were going to be. Their work was professional. It was fast. Their work was exactly in line to what their estimate would be. It was good. I have two garage doors. They were doing maintenance on both. It was general maintenance and then on one, they had to replace the spring as well as the wheels. When I called, they were very accommodating to my schedule and getting me in. Second, when they came, the gentleman who came was very professional and was like 'I'm not going to do anything unless you're OK with it so let me take a look and then I'll tell you what it's going to be and then if you're comfortable, we'll move forward.' I saw a recommendation from a neighbor and I went with them. I would give them an A.”

Review by
12/07/2015

“Everything was nice. He was very respectful and he did the work and I'm pleased with the work. This was the second time that I had used them. He fixed the gate. Nothing stood out about their customer service. My daughter chose them. Since then, we've just been continually using them because it was good service and he was quick. It didn't take the whole day and we're pleased with the work. I would give them an A.”

Review by
12/07/2015

“They said they fixed it, and then maybe a day or two after they fixed the garage door opener, it wouldn't work at all. They came back and said, ‘Well, it's not our fault. It's because the sensors on the opener are sensitive to bright sunlight.’ So they said they needed to replace those, and they said it was going to be $150. We could buy a brand-new opener for that price. I think it was one of those bait-and-switch deals. I would say they're a D for sure.”

Review by
12/07/2015

“They came out quickly and did the job and I'm satisfied. I had a garage door off the track and they put it back on the track and adjusted it and got it going again. They responded quickly. I would give them a B+. The only thing I'm kind of going back on a little bit was that I remembered that he did reschedule a couple of times so it was kind of confusing.”

Review by
12/07/2015

“He was thorough, helpful, and seemed honest from what I could tell. The tracking on the garage door was coming off, and he said it was due to the bearings or something. They fixed that problem. He was nice and informative. I would give them an A.”

Review by
12/07/2015

“I had an incredible service. He was a great guy—very helpful and very glad to get my garage repaired. The door was incredibly squeaky, and he knew exactly what to do to fix it, and then he also replaced one of the hinges that was bad. It was great. I would give them an A.”

Review by
12/07/2015

“They're very helpful, on time, and courteous. It was great—they did a really good job. They had to fix my garage door that was off track, and then he also did maintenance. The guy who came out to help was very personable with my kids too. They get an A.”

Review by
12/07/2015

“I was happy with their service. The guy was good, and my garage is fixed. He came either the same day or the next day—it was really fast that they came, so that was really good. I chose them because of my home warranty. I would give them an A.”

Review by
12/07/2015

“They quoted us, solved the problem, and left. The garage had some adjustment issues, so they just came and did work on the sliding door thing. The customer service was good. We found them through the home warranty people. They’d get an A.”

Review by
12/07/2015

“They fixed my garage. He came either the same day or the next day. He came very quickly and fixed it on the spot. A part snapped, and he had to replace the part. I would say they're an A for excellent.”

Review by
12/07/2015

“It was just quick and efficient. They showed up on time. They just adjusted my garage door. They did what they were supposed to do. I would probably give them an A.”

Review by
12/07/2015

“They were quick and they were clean. They did the job as promised. They changed out the garage door opener and the spring. I think I would give them an A.”

Review by
12/07/2015

“They got the job done, it works, and that's all that matters. I chose them because were on the Best Pick Reports list. I would give them an A.”

Review by
12/03/2015

“I liked their flexibility on the schedule. They changed the motor on my garage door, and they were quick in doing it. I would give them an A rating.”

Review by
12/03/2015

“The service was good, and they were responsive. I just had them look over the system to make sure everything was working fine. I had them replace some rollers. I would recommend them to friends and give them an A.”

Review by
12/03/2015

“They were punctual, and I feel like they just did an overall good job replacing the garage door. I think it took an hour and a half to two hours. I would recommend them to a friend. They were an A—they were good.”

Review by
12/03/2015

“It was fine. It was good. My wife was here when they came. Apparently they came and they fixed the problem and that was that. I guess the door wouldn't open or close or something like that. I would say it's an A grade.”

Review by
12/03/2015

“The communication was excellent. They let me know what was going on and the pricing was fair. They redid the roller rack and they put up the garage box. They were quick. I would give them a B. They did OK.”

Review by
12/03/2015

“It was working, but then it rained a lot. Two of three times, I had to press it, and then it opened up. I have not gotten in touch with them. I would say they're a C because of the water experience.”

Review by
12/03/2015

“I think they did fine. They installed the garage doors. The customer service was fine. We called them again when we needed some more garage door work. They did OK. I would say they're an A.”

Review by
12/03/2015

“They were very quick and responsive, and they got the work done. They fixed my gate, and I would recommend them to a friend. They didn’t leave any kind of mess, so I would give them an A.”

Review by
12/03/2015

“We had some issues with the spring in the garage. They were very prompt, provided a good estimate, and did the work in the time that they said they would. I’d give them an A all the way.”

Review by
12/03/2015

“They were just really fast and showed up on time. I didn't have any problems with them. My garage door spring was broken, and it took them maybe an hour to fix it. They're an A company.”

Review by
12/03/2015

“They got here on time. They did what they said they were going to do and then they did a little service added on top with no extra charge. They did the garage pad entry. I would recommend them to a friend. I would give them an A.”

Review by
12/03/2015

“I think they did a good job. They fixed my door. They were just real good. I backed into my garage door and then I called them and they came out and they fixed it and it looks just like it did before. I would say they're an A.”

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