Action Garage Door Repair Specialists
6th year as a Best Pick
Best Pick 2018
certified company
Based on 296 Surveys
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Action Garage Door Repair Specialists has received 5 out of 5 stars (A-rating) based on 296 customer surveys conducted by Best Pick Reports.
6th year as a Best Pick Call
"Action Garage Door has been a family-owned business since 1984. Our most important priorities are our customers and the quality of work our technicians provide. We also keep our customers safe with 20-year background checks on our technicians. We go the extra mile to earn your business, one customer at a time."

Gary Staats | President
Company Information
Services Offered
Action Garage Door services all makes and models of garage doors and openers for residential and commercial customers. The company also offers preventative maintenance and safety checks.
Action Garage Door offers lifetime warranties on select products.
Company History
Since 1984, Action Garage Door has served the areas of Dallas/Ft. Worth, Austin, and Houston. The company is family owned and operated.
Employee Information
According to the company, all technicians have passed a 20-year background check.
Additional Information
Besides standard garage doors, the company also offers environmentally friendly products, garage doors featuring "pinch-resistant technology," and garage door openers with the latest safety features.
Areas Served
Allen, Frisco, McKinney, Plano, The Colony, Dallas, Irving, Carrollton, Coppell, Irving, Richardson, Colleyville, Euless, Grapevine, Keller, North Richland Hills, Southlake, Flower Mound, Highland Village, Lake Dallas, Lewisville

“Service Technician was on time, knowledgeable, and courteous. After doing a complete inspection on all 3 garage doors, he reviewed short term and long-term repair options, along with his recommendations, before starting any service and/or repairs. Repairs were done, adjustments were made, but work was not done until I, the customer, was completely satisfied—love that!!! This work was done about 6 months ago and all 3 garage doors are still working great. Highly recommend, for sure.”

“I have a new garage door. I bought it from them. It was real. It was a positive experience. It was great. And they let me put my garage door in, the new one, so it was great. I liked the quickness of the guy that came out and took the old one away and put in a new one—really quick. I'd give it an A+. I think he was even early. He didn't leave anything behind. As a matter of fact, he cleaned as he went.”

“I just think the guy was very thorough. He pointed out the issues that I have with my garage door, and he was out repairing them. The repair was done very timely. I would say it was an A+.”

“He arrived within an hour and was knowledgeable about what needed to be done to repair the door. It was off of the track. Efficient, quick and polite!”

“Very personable and professional tech.”

“I had a It was a positive experience.”

“It was a It was a positive experience.”

“The service response was timely. A quality service technician provided quality work and corrected our problem.”

“They are very good. I think it's good.”

“They did a good job, and I didn't have any trouble. They replaced the spring on my garage door. They were fast to come out, like they didn't have any delay getting out here, and I didn't have any issues. I would give them an A.”

“They responded the same day, and they fixed everything relatively quickly, so it was a very positive experience. I'd give them an A. They arrived on time. They cleaned up and swept the garage.”

“Action Garage Door was recommended to me by a neighbor who had a good experience with them. My experience was very good as well; they were prompt, courteous, and very knowledgeable. I would definitely recommend them—A+.”

“The technician was excellent. He was very informative, and his customer service skills are top-notch—A+.”

“Action provided quality service. The technician was very knowledgeable and quick with his work. He even gave me tips on how to prolong the life of my garage door and all its moving parts.”

“The repairman was very nice, knowledgeable, and professional. I appreciate the promptness and professionalism—A+.”

“They arrived on time, fixed the door, and even showed me how to program my remote. I'll use them next time I need service.”

“Great company.”

“The repairman, David, was very efficient—knew what the problem was and repaired it quickly.”

“Good job.”

“Honest, reliable, and timely. I would definitely use again.”

“They came out quickly and fixed my garage door in no time.”

“A very professional job.”

“I was well satisfied—no problems.”


“Service provided was for rental property that I manage from 1,400 miles away. Action Garage Door provided excellent, honest, quality work.”

“Great service—prompt, educational, friendly, and efficient.”

“Very good.”

“A very friendly and knowledgeable technician serviced our garage door. I appreciated his advice for what needed to be done.”

“Casey was our technician. He quickly diagnosed the problems and was able to finish the work on both doors in a timely manner.”

“Great service.”

“He did the work right, and it didn't take him long. We love the new keypad; it's been working for many months now. He was good at explaining what he was doing, which I really appreciated. They put a new motor in the garage and also put a keypad on the outside. They had good customer service, so they get an A from me.”

“Action Garage Door was positively thrilling. I haven't been that excited in a while. He came out here and replaced the springs in the door. Their customer service was wonderful. They deserve the best grade, an A+.”

“I've used them several times for garage door repairs. They do my house, and they do my rentals. If I have an issue, I call them, and they fix it. I've been using them for a long time. I'd give them an A.”

“Action Garage Door was fine. My spring broke, and they put a new one in. They were very nice. I'd rate them an A+.”

“I've been doing business with Action Door, and I've been very pleased. I'd say they're an A. Just recently, they replaced springs and rollers—warranty work. They were there on time and did what needed to be done. It took them about an hour to do each of those.”

“It was a good experience. They fixed my garage door. Their customer service was good. It was grade-A work.”

“Action Garage was always prompt, and they did a good job. We had a broken spring. They have good customer service. I would rate them an A.”

“They worked on my garage and fixed it. They did a good job. They were prompt—they got out there, and they fixed it. They did everything they were supposed to do, and my garage was working when they left. I'd say they're an A.”

“He fixed the problem, and I haven't had any problems since. The garage door came off the track. Their customer service was good. They're the ones that installed the door in the first place. I had no problems so they're an A.”

“Everything was good. They did a repair for me. The door wasn't opening, so they replaced it, and it was fine. Their customer service was pretty good. The guy that came here was also pretty good. I would rate them an A.”

“Action Garage Door just did the work when they said they were going to do it and did it confidently. It was a broken spring. They had good customer service. I'll give them an A.”

“They had to replace one of the panels. The guy was trying to handle the panels all by himself, but he put it all together and worked it, and that's all that counted. The stiffener that goes on the top was a little bit bent, so we got a new stiffener, straightened the old one, and put it down further to where the door is stronger. They got out here pretty quick, and they got me taken care of. They're an A.”

“They came in and took care of the problem. Everything went smoothly, so everything's good. The garage door wasn't opening all the way, and they had to replace a gear. They have good customer service. They've actually been here twice, and I would use them again. I'd give them an A.”

“They put a new garage door in for us last year. We didn't have any issues. Their customer service was fine. They were efficient and did the work quickly. We haven't had any problems so it's all good. I'd give them an A. They did the work quickly.”

“They installed a new garage door, and they showed up when they said they would. I have no issues with it, so it's fine. I had just called to order a garage door, and the guy showed up and installed it. He showed up when he was supposed to, and it doesn't get better than that. I'd give them an A.”

“We didn't have any trouble. They put in a new door for us when we accidentally knocked it down. Their customer service was great, and the guy that fixed it was really nice. They had worked on my door before when something had happened. I think they did a good job, so I'd have to say they're an A.”

“They did a repair to replace the spring. I would say it was A work—I don't recall any issues at all.”

“I've used them repeatedly over the years. They've actually replaced the whole door at one of the jobs. They've also replaced some coils on the garage door, and they've fixed the remote machine. Their customer service was good, and the guys were friendly. They told me what they were going to do, and they did it. They were also prompt. I'd give them an A.”

“Action Garage Door was timely, quick, and efficient. He explained the situation, and I haven't had any issues since. They did a repair service. Customer service was good. I'd give them an A.”

“They fixed the problem, and my garage door works great now. I guess I'd give them an A, because I'd call them again if I had a problem.”

“They did good work, and they showed up on time. My daughter had run through the door. The first time she hit it, they just came in and braced it, which saved us a lot of money. The second time she hit it, the door had to be replaced. I thought their customer service was great. They had it completed in one day, and it was a great door they recommended. I'd rate them an A because it was great service.”

“Action Garage Door was quick and professional, and they knew exactly what they were doing. We've had no problems since. They even checked other things to make sure it was all functioning smoothly, so they went above and beyond. We have an electric garage door opener, and the springs had come undone, which had taken the whole door off the track. It works better now than before we had the issue. They deserve an A+, for sure.”

“Action Garage Door has been very good to me. I've used them over and over. They've replaced the mechanism and the motor. They're prompt and efficient, and they show up and fix it—A+.”

“They did a good job. They did all the right things, and the garage door's been working perfectly ever since. The wheels on the track needed to be replaced because it wasn't going up and down properly. I would give them an A rating.”

“Everything works perfectly, and they were very nice. I'm glad that it was taken care of. That was my first time using the company, and it was perfect. I would grade them as an A.”

“I thought working with Action Garage Door was great. They did the job right and didn't have to come back out. They put a whole new garage door in, and this last year, they tuned it up for me. They've come out several times. I would give them a grade of an A+.”

“My experience was good. They fixed the springs. They generally have a good attitude, and I find them to be trustworthy. I would grade them an A+.”

“We were very pleased with Action Garage Door. He put a new spring on the garage door. It was our first time using them, and we would recommend them. I'd give them an A+.”

“Action Garage Door replaced the springs. We've used them before. They came out, removed the old springs, and put on new springs. Everything has held up fine. I'd give them an A+.”

“They did a good job. They've done other work for us before. I would grade them as an A+ on the work quality.”

“The service guy was very good. He was very efficient and worked fast. He did a major install of a garage door and the overhead motor, and I'd use them again. The technicians were very good. I would recommend them anytime—they're good. They get an A+ from me.”

“They ended up replacing the whole motor for the garage door opener, and everything is working pretty well. When we originally moved into the house, their sticker was on the wall, and we've used them since then. I would grade them as an A+.”

“They adjusted the door, and I think everything is working fine. I think they left a sticker here in our garage. I would grade them as an A+.”

“He fixed our problem. They replaced a spring. I would use them again. I would grade them as an A+.”

“What made my experience positive with Action Garage Door was that it was quick, and the man was very nice. He replaced a spring for us. I'd give them an A+.”

“Using them was—they were fast. They replaced the ball bearings or something on our garage door. We may have used them years ago, when we first moved in—I'd use them again. They responded to any questions we had. I'd say they're a grade-A company.”

“I was happy with them. They came and took care of the problem.”

“They were able to fix everything that we needed done. We had some loose bolts, screws, and things, and they were able to repair all of that. I believe this is the second time we've used them. They were quick to respond, I felt they were trustworthy, and the technicians had a good attitude. I would grade them as an A.”

“They got there quick. They are generally responsive. Their attitude is good. I find them to be trustworthy. They've been out here about three times. They changed my door, changed my garage door opener, and changed my springs. I'd give them an A.”

“They were able to help me with my garage work. I've used them in the past, and they were reliable. They took care of springs on the door. I would give them an A grade.”

“They did a good, quick job. This was my first time using them. I would use them again. They gave me a new garage door. I would give them an A grade. I would recommend them.”

“They were very efficient. The garage door broke, and they came out the next day and took care of the problem. This was my first time using them. They were very receptive to any questions or concerns I had, and their attitude was very good. I would grade them as an A.”

“They did good work, and it was pretty quick. This was my first time using them. They changed the motor in the garage. Everything has been working good—I have no problems at all. I would use them again. I'd give them an A.”

“I felt they were trustworthy, and they were very helpful. They shared with me some other things about my garage door that I did not know. He told me that I might have a problem with a certain area of it in the future, but I don't have to worry about it right now. He said there was no sense in fixing it—I should just wait until it actually went out, and then we could do something with it. He greased all of my lines and everything to make sure they were all working properly. I would give them an A grade.”

“They were quick to come out, they were off in time, and they did what was necessary. They replaced a spring. The technicians had a good attitude, and they were trustworthy. I would grade them as an A.”

“I think Action Garage Door did a good job. They tuned up the paint and put in two new springs. Everything is holding up. I'd give them an A.”

“I've used Action Garage Door for years and never had a problem with them—they do good work. The communication with the technicians is fine. I would recommend them, and I would grade them as an A.”

“It was all right. I would grade them as an A.”

“It was easy to get an appointment, and they did a really good job. They arrived quickly, they worked really fast, and they did a good job. They replaced our opener. I would rate them as an A.”

“The gentleman who serviced our garage was very prompt, cordial, professional, and nice to work with. He took care of the install in a timely manner, and everything has held up well. If I needed to, I would use them again. I'd recommend them, and I'd give them an A.”

“He came out last April to replace the spring. He told us what the problem was with the door and was able to repair it right then. We haven't had any problem since. They deserve an A.”

“Action Garage Door replaced the frame, and the quality of their work was good. I'd use them again, and I'd give them an A.”

“They fixed the garage door, and it's working great now. I have no issues. They get an A.”

“I'm happy with the guy from Action Garage Door's work. He's professional, and he's a good man. It's the second time he's been out here. He put up a garage door, and when the spring broke, he came out and put a new spring up. He told me exactly what was wrong with it. He has done a good job. Everything has held up real good. I would use them again. I got their telephone number on the wall. He and I sat down and talked about hunting while he was working on the door. It took him about an hour to complete the job. I know about that stuff, too—I was in the construction business with my father for a long time. I would have done it myself, but it's a dangerous job putting the springs on the doors. If you don't know what you're doing, it'll knock your head off. That spring will beat you to death. He did it proper, like it's supposed to be done. I came home one day, and the garage door wouldn't come down. Something was screwed up with the opener. I went to the store, bought one, and put it in myself one Sunday afternoon, and it didn't work. It worked one time and quit. So, I got on the phone and called Action Garage Door, and they said, 'I'll be right out there.' He had a door with him, and I said, 'Can you put a door up there?' He said, 'Yeah. I'll put a door up there for you.' I said, 'Well, get busy. I don't have time to wait.' So, he put me up a garage door opener, and it worked until the spring broke. I'd give them an A. I'll call him back. I got his number on the wall. The company was good—he was a good man.”

“My experience with them was fine, and everything is certainly holding up. They deserve an A.”

“They did fine—they did a good job. It's still working so far. I would use them again. I think they replaced that spring up there. They were here in April. I'd give them an A.”

“I've been using Action Garage Door for 20 years. They do work for me every year, and I like them. They did work on the garage door, and I do it every year. The technician was fine. I would give them an A grade.”

“Everything is good. I would use the company again. The communication with the technician was fine. I've got three other houses, and if I need them, I'll call them. I'd give them an A.”

“They come out pretty quickly when I call with a problem—I like that. We bought lifetime frames—if they break, they tell us it's a lifetime on that one. Overall, it's been pretty good. I find them to be pretty trustworthy. We've had them out a number of times. I would give them an A-.”

“They booked me fairly quickly to their schedule, and they showed up on time. When I called back for a similar, different problem, they came back again to check on it. It was a broken spring. I'd use them again, and I'd give them an A grade.”

“They are very quick to schedule—you don't have to wait two weeks for them to come out. I had an emergency because a spring had broken and the door was closed; there was no way to open the door without a spring. They came the same day, within just a couple of hours. That was really nice. Their people are very professional. They discuss all the options with you for repairs. They don't come with the most expensive option first—they give you a range of options, and they don't try to force you or persuade you to go in any direction. They say, 'Here are the options. Here are the pros and cons of each and how much they cost.' They let the customer decide, and that's pretty rare these days. I would absolutely use them in the future. I would grade them as an A. They've been very professional and very thorough, with very good service.”

“They were friendly, came out, and got it taken care of. They put a new spring on the garage door and put new hinges on it.”

“I'm so glad that I used Action Garage Door. I love their service—it's excellent. They realigned some sensors, and it worked out great. The service call and repair work were outstanding, and I love my garage doors. They get an A+ grade from me.”

“They were great. My garage door had gotten stuck, and they were able to see what the problem was and take care of it right away. It was a very professional, speedy service.”

“Their technicians are very responsive and very polite. They did whatever they could do to get my garage door fixed, and I found them to be trustworthy. I would grade them an A+.”

“I thought the guy that came out was very skilled and very informative. He did a great job helping me understand what needed to be done and why it was necessary. I'd use Action again.”

“Action Garage Door came out and did a great job. They put a new spring on my garage door. The quality of work was excellent. The spring made the garage door work. The technician was fantastic and did a great job. I've used them several times. They installed a new wheel before this recent job. They did a good job. They provide great service, and they were real quick—got here the same day, within two hours. They responded really well. I would give them an A+.”

“We've had a garage door put on by Action Garage Door Repair Specialists. I would refer them to anybody. The technicians were excellent. They get an A+.”

“They were here promptly and had it done within a couple hours. Our garage door collapsed. My wife's car was in the garage, and the garage door was on top of it. The customer service was great—it was perfect. That was the first time that we used them. I would grade them an A+.”

“They did exactly what we needed to have done with the garage door. They were very helpful, and they did not push any extra things. They said that the rollers on the garage door were very flimsy, but they didn't recommend replacing them—we decided to go ahead and have that done anyway. We're very happy with them. Actually, the reason we called them was because the spring broke, and so they replaced the garage door spring. The door is quieter since they did the work. I would use them again. If someone says they have trouble with their garage door, I would recommend Action Garage Door. We called a number of companies, and I think they were the third one we called. The first one—the guy came out and tried to cheat my wife, but she recognized it. Action Garage was able to come out within just a couple of hours and fix it. I would give them an A+.”