Garage Door Group Chicago
1st year as a Best Pick
certified company
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Garage Door Group Chicago has received 4.6 out of 5 stars based on 31 customer surveys.
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1st year as a Best Pick Call
"We're committed to being the best in class by always putting the customer first. With the highest-quality products, experienced technicians, and knowledgeable staff, our goal is to deliver the best customer experience in our industry. With multiple locations across Chicago, we will always be here for our customers. Give us a call today."

Will Santiago | Owner
Company Information
Services Offered

Garage Door Group Chicago furnishes and installs new garage doors and openers. The company specializes in same-day service calls on repairs to most brands of existing doors and openers.

Warranty
The company honors manufacturers' warranties on all new services provided. The company offers a lifetime warranty on motors and openers provided by LiftMaster as well as a lifetime parts-and-labor warranty on springs for new doors.
Company History
The local company was founded in 2001.
Additional Information
The company offers traditional steel doors in various colors, designs, and window options. The company also offers a wide selection of carriage-style doors to complement the home. Additionally, the company provides free in-home estimates and accepts most major credit cards.
Areas Served
Chicago, Lincolnwood, Deerfield, Evanston, Glenview, Highland Park, Libertyville, Morton Grove, Niles, Northbrook, Skokie, Vernon Hills, Wilmette, Arlington Heights, Barrington, Bartlett, Buffalo Grove, Des Plaines, Elgin, Hoffman Estates, Lake Zurich, Mount Prospect, Palatine, Schaumburg, Streamwood, Aurora, Berwyn, Bolingbrook, Downers Grove, La Grange, Lockport, Naperville, Romeoville, Woodridge, Addison, Batavia, Carol Stream, Elmhurst, Geneva, Glen Ellyn, Glendale Heights, Lombard, Melrose Park, Oak Park, Saint Charles, West Chicago, Wheaton

Compiled Score:

Garage Door Group Chicago has received 4.6 out of 5 stars based on 31 customer surveys.
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Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
02/22/2019

“They met my expectations by explaining things clearly.”

Review by
02/22/2019

“They were extremely courteous and professional. I am satisfied with the completed project.”

Review by
02/22/2019

No review comments provided

Review by
02/22/2019

“They exceeded my expectations with how quickly they arrived for the project as well as completing the project.”

Review by
02/21/2019

No review comments provided

Review by
02/18/2019

“Timeliness and the time in which it took to complete the work.”

Review by
02/18/2019

“Freddy did a great job.”

Review by
02/18/2019

“They exceeded my expectations the whole way through. They got here on time. They were able to quickly solve the problem, get me a brand new door garage door opener, and program it. It works all the way from the street. I don't have to be right in front of the garage. I am extremely happy.”

Review by
02/18/2019

“They fixed the problem.”

Review by
02/18/2019

“The technician who did the work in the house went above and beyond. He was excellent. He got detained on another job and came on a Sunday to do the work.”

Review by
02/18/2019

“Communication, friendliness, and the skill of the workers slightly exceeded my expectations.”

Review by
02/18/2019

No review comments provided

Review by
02/18/2019

“It just boils down to the fact that they started working without giving any pricing or proper documentation on how much that was going to cost.”

Review by
02/18/2019

“I called the company to have some work done on a rental property, and they did not show up on time. They did not update me on the schedule at all. I had to keep calling them in order to speak with someone. I asked the office manager for a call from the technician to speak with them about the problem, but they never called. They took payment from my renter, and never spoke with me about the payment, or any of the issues with the garage.”

Review by
02/14/2019

“They were very quick to come out. They were late in coming out, but they let me know that they had to get some materials. They came out the same day and got it done quickly?.”

Review by
02/12/2019

“Their communication was good.”

Review by
02/12/2019

“They completed the job quick, and helped to explain everything that was going to take place.”

Review by
02/12/2019

“I can't remember his name, but the guy who did the work was exceptional!”

Review by
02/12/2019

“The gentleman who installed the springs on the garage.”

Review by
02/11/2019

No review comments provided

Review by
02/11/2019

No review comments provided

Review by
02/08/2019

No review comments provided

Review by
02/08/2019

No review comments provided

Review by
02/08/2019

“A representative answered the phone when I called and 45 minutes later a technician arrived to fix the door which was exceptional given the weather conditions. I had a exceptional experience from the beginning to the end.”

Review by
02/08/2019

“I expected them to put one in, and it works. I called them they said they would do it.”

Review by
02/08/2019

“I would like to recognize the guy who came out. He was super!”

Review by
02/08/2019

“I would like to recognize the technician for his exceptional service.”

Review by
02/08/2019

“Everything. Quality of work, their professionalism and affordability.”

Review by
02/08/2019

“Garage Door Group Chicago (North Shore Garage Doors) did what they did and? it was right on point. They provided good service and it was done right.”

Review by
02/08/2019

“Garage Door Group Chicago (North Shore Garage Doors) is very competent, knowledgeable, and professional. Our garage works better now than it did when it was new.”

Review by
02/08/2019

“The installer did a great job”

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