North Shore Garage Doors
4th year as a Best Pick
certified company
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

North Shore Garage Doors has received 4.6 out of 5 stars based on 91 customer surveys conducted through Our Research Partners.
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4th year as a Best Pick Call
"We're committed to being the best in class by always putting the customer first. With the highest-quality products, experienced technicians, and knowledgeable staff, our goal is to deliver the best customer experience in our industry. With multiple locations across Chicago, we will always be here for our customers. Give us a call today."

Will Santiago | Owner
Company Information
Services Offered
North Shore Garage Doors furnishes and installs new garage doors and openers. The company specializes in same-day service calls on repairs to most brands of existing doors and openers.
Warranty
The company honors manufacturers' warranties on all new services provided. The company offers a lifetime warranty on motors and openers provided by LiftMaster as well as a lifetime parts-and-labor warranty on springs for new doors.
Company History
The local company was founded in 2001.
Additional Information
The company offers traditional steel doors in various colors, designs, and window options. The company also offers a wide selection of carriage-style doors to complement the home. Additionally, the company provides free in-home estimates and accepts most major credit cards.
Areas Served
Chicago, Lincolnwood, Deerfield, Evanston, Glenview, Highland Park, Libertyville, Morton Grove, Niles, Northbrook, Skokie, Vernon Hills, Wilmette, Arlington Heights, Barrington, Bartlett, Buffalo Grove, Des Plaines, Elgin, Hoffman Estates, Lake Zurich, Mount Prospect, Palatine, Schaumburg, Streamwood, Aurora, Berwyn, Bolingbrook, Downers Grove, La Grange, Lockport, Naperville, Romeoville, Woodridge, Addison, Batavia, Carol Stream, Elmhurst, Geneva, Glen Ellyn, Glendale Heights, Lombard, Melrose Park, Oak Park, Saint Charles, West Chicago, Wheaton

Compiled Score:

North Shore Garage Doors has received 4.6 out of 5 stars based on 91 customer surveys conducted through Our Research Partners.
5
77
4
5
3
3
2
2
1
4
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
11/03/2021

No review comments provided

Review by
10/27/2021

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Review by
10/27/2021

“Did a good job, fixed my issue quickly, didn't oversell/upsell anything unnecessary.”

Review by
10/06/2021

“We do not have our 3 garage doors YET. Told delay ordered MAY 2021 because of COVID plague”

Review by
09/11/2021

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09/10/2021

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09/10/2021

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09/10/2021

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09/05/2021

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09/04/2021

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09/03/2021

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09/03/2021

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09/03/2021

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Review by
09/03/2021

“Very professional. One worker installed three doors in one day, doing a wonderful job.”

Review by
09/03/2021

“They were prompt and very professional in their response to problems. I was very satisfied with their services. I will certainly use them again. Thanks”

Review by
09/01/2021

No review comments provided

Review by
08/30/2021

“Never received the quote that we spoke about and reviewed at least three times over the telephone.”

Review by
08/26/2021

“Very impressed from my initial phone call to the promptness and knowledge of my repair. Strongly recommend!”

Review by
08/26/2021

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Review by
08/26/2021

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Review by
08/26/2021

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Review by
02/22/2021

“North Shore Garage Doors did both an installation of new garage doors as well as a minor repair over three years later. I was completely satisfied with their products, work, service and cost. I have subsequently recommended them multiple times to friends and neighbors.”

Review by
02/14/2021

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02/07/2021

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02/07/2021

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02/07/2021

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02/07/2021

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02/06/2021

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02/05/2021

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02/05/2021

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02/05/2021

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02/05/2021

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Review by
02/05/2021

“The gentleman from Garage Door Group Chicago explained everything to me. He was very good when he came here.”

Review by
02/05/2021

“I was satisfied with the quality of the product that was installed by North Shore Garage Doors. The installers worked efficiently throughout the project and met all of my expectations. Everything was complete in a very quick and timely manner. The only issue I had was that there was a time of annoyance between the start and finish of the project however everything turned out fine.”

Review by
02/03/2021

“They were extremely quick, responsive and very professional.”

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02/03/2021

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02/03/2021

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02/03/2021

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02/03/2021

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02/03/2021

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Review by
02/02/2021

“I was very happy with my installer. He did a great job and cleaned up after himself and the door itself I'm very happy with.”

Review by
02/02/2021

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01/22/2020

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01/22/2020

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Review by
12/31/2019

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Review by
12/28/2019

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12/17/2019

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Review by
12/17/2019

“They did a great job.”

Review by
12/15/2019

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12/12/2019

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12/12/2019

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12/12/2019

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Review by
12/12/2019

“They did a great job.”

Review by
12/12/2019

“They company did a good job!”

Review by
12/12/2019

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Review by
12/11/2019

“It was two days before Christmas when they came out. They were very responsive and the experience was very positive. They had the best customer service that I have experienced with any contractor. I have dealt with a lot of contractors because I am involved in designing construction projects and they were not difficult to work with at all.”

Review by
12/11/2019

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12/10/2019

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12/10/2019

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12/10/2019

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02/22/2019

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02/22/2019

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02/22/2019

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02/22/2019

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02/21/2019

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02/18/2019

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02/18/2019

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02/18/2019

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02/18/2019

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02/18/2019

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02/18/2019

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Review by
02/18/2019

“They get 5 stars. They are very proficient. They get out quickly and take care of everything quickly. They​ have a good warranty.”

Review by
02/18/2019

“It just boils down to the fact that they started working without giving any pricing or proper documentation on how much that was going to cost.”

Review by
02/18/2019

“I called the company to have some work done on a rental property, and they did not show up on time. They did not update me on the schedule at all. I had to keep calling them in order to speak with someone. I asked the office manager for a call from the technician to speak with them about the problem, but they never called. They took payment from my renter, and never spoke with me about the payment, or any of the issues with the garage.”

Review by
02/14/2019

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02/12/2019

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02/12/2019

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02/12/2019

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02/12/2019

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02/11/2019

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02/11/2019

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02/08/2019

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02/08/2019

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02/08/2019

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Review by
02/08/2019

“Excellence and fast service. Prices were affordable.”

Review by
02/08/2019

“Garage Door Group Chicago (North Shore Garage Doors) is prompt, professional, and my work was taken care of the same day that I called. The technician even came within the 15 minutes window that I was promised​, which I thought was very impressive.”

Review by
02/08/2019

“They gave us very good advice on maintaining the door, and I appreciated that.”

Review by
02/08/2019

“When I contacted the company, they told me what it would cost and when they could do it. They did what they said they would do. That's all you can ask for.”

Review by
02/08/2019

“The price was fair for the work performed and I was happy with the timeliness and friendliness of the worker who came out quickly and got the job done.”

Review by
02/08/2019

“Garage Door Group Chicago (North Shore Garage Doors) is very competent, knowledgable, and professional. Our garage works better now than it did when it was new.”

Review by
02/08/2019

No review comments provided

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