Granite Foundation Repair, Inc.
7th year as a Best Pick
certified company
Verified General Liability Ins.
Best Pick Guaranteed

Compiled Score:

Granite Foundation Repair, Inc. has received 4.7 out of 5 stars based on 107 customer surveys conducted through GuildQuality.
5
93
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6
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1
1
7th year as a Best Pick Call

Company Message Regarding COVID-19

As a precaution, we have ordered masks for our technicians.
"Granite Foundation Repair is a 18-year-old family-owned-and-operated company that is driven by the principles of integrity, trust, and customer service. We treat each property as if it were our own and each customer as if he or she were our neighbor. We are committed to providing lasting value for your money."

Jim & Betty Oursler | Co-owners
Company Information
Services Offered
Granite Foundation Repair offers foundation repair services, including interior and exterior steel piers, helical steel piers, and concrete pilings. The company also provides root barriers, surface and French drains, gutter drains, and moisture barriers.
Warranty
Granite Foundation Repair offers a transferable lifetime warranty that is backed by a third-party insurance company, StrucSure Home Warranty.
Company History
The company started in 2003.
Distinctions
Owner Jim Oursler was a past National Foundation Repair Association (NFRA) treasurer. The company is a member of the Apartment Associations of Tarrant County and Greater Dallas, the Foundation Performance Association, NARI, and the NFRA.
Additional Information
The company manufactures its own steel products in Texas. Granite Foundation Repair accepts all major credit cards, offers financing, and provides senior and military discounts.
Areas Served
Dallas, Irving, Carrollton, Coppell, Irving, Richardson, Colleyville, Euless, Grapevine, Keller, North Richland Hills, Southlake, Argyle, Flower Mound, Highland Village, Lake Dallas, Lewisville, Allen, Frisco, McKinney, Plano, The Colony
Address
5211 Boyd Boulevard Suite A
Rowlett, TX 75087
Hours
Mon
8:00 am - 5:00 pm
Tue
8:00 am - 5:00 pm
Wed
8:00 am - 5:00 pm
Thu
8:00 am - 5:00 pm
Fri
8:00 am - 5:00 pm
Sat
Closed
Sun
Closed

Compiled Score:

Granite Foundation Repair, Inc. has received 4.7 out of 5 stars based on 107 customer surveys conducted through GuildQuality.
5
93
4
6
3
4
2
3
1
1
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
12/14/2020

No review comments provided

Review by
12/12/2020

No review comments provided

Review by
11/26/2020

No review comments provided

Review by
11/23/2020

No review comments provided

Review by
11/23/2020

No review comments provided

Review by
11/18/2020

No review comments provided

Review by
11/17/2020

No review comments provided

Review by
11/16/2020

No review comments provided

Review by
11/13/2020

No review comments provided

Review by
11/13/2020

“The entire crew was excellent!”

Review by
11/11/2020

“They exceeded my expectations with the work and how they left everything.”

Review by
11/11/2020

“Granite Foundation Repair met all my expectations.”

Review by
11/11/2020

“Great job with cleanup inside and outside.”

Review by
11/11/2020

“The employee from Granite Foundation Repair, Inc. who gave me the bid and set up the project provided me with exceptional service.”

Review by
11/11/2020

No review comments provided

Review by
11/11/2020

“I'd like to recognize everyone at Granite Foundation Repair for their exceptional service.”

Review by
11/11/2020

“I have already recommended Granite Foundation Repair to several people. I have worked with Granite Foundation before as well.”

Review by
11/11/2020

“The salesperson and the team leader provided exceptional service.”

Review by
11/11/2020

“They do a good job. They are very knowledgeable.”

Review by
11/11/2020

“Main secretary.”

Review by
11/11/2020

No review comments provided

Review by
11/11/2020

“Granite Foundation Repair did a good job! They were on time and the installation crew was cordial and did what they were supposed to do.”

Review by
11/11/2020

“The foundation crew did a wonderful job.”

Review by
11/11/2020

No review comments provided

Review by
11/11/2020

“They did a perfect job. The whole project exceeded my expectations. Everyone knew what their job was and did not waste any time when the arrived. When they finished, they did an impressive job with the clean up and it did not even seem like they had been there.”

Review by
11/11/2020

No review comments provided

Review by
11/11/2020

“They were awesome. The owner of the company came out and addressed any concerns that I might have had at the time. I want to call his crew out because there was a lead. There was a site manager out and they were overseeing the property and communicating with me throughout the entire process. That was critical when anybody is working on your home with the magnitude of an issue with elving out your property. I had different people come in and wanted to blow out the living room floor, like put holes in the living room floors to put tiers in here, it was just a total disaster. These guys came in and fixed the situation.”

Review by
11/11/2020

“It has been a year so I do not remember any of their names.”

Review by
11/11/2020

No review comments provided

Review by
11/11/2020

No review comments provided

Review by
11/10/2020

No review comments provided

Review by
11/07/2020

No review comments provided

Review by
11/06/2020

No review comments provided

Review by
11/06/2020

No review comments provided

Review by
11/06/2020

No review comments provided

Review by
11/06/2020

“John Etheredge. Came to my house multiple times over a year to provide estimates and options. Each time my project money disappeared, and I couldn?t follow through, but he was patient with us and understanding as we had to keep putting off. Never pressured us into anything. Honest and up front!”

Review by
11/06/2020

No review comments provided

Review by
11/06/2020

No review comments provided

Review by
11/06/2020

No review comments provided

Review by
11/05/2020

No review comments provided

Review by
11/04/2020

No review comments provided

Review by
11/04/2020

No review comments provided

Review by
11/04/2020

“The cleanliness, politeness, and courteousness of the crew.”

Review by
11/04/2020

No review comments provided

Review by
11/03/2020

No review comments provided

Review by
11/03/2020

No review comments provided

Review by
11/03/2020

“They were careful about moving plants and they checked their work against the engineer's requirements”

Review by
11/03/2020

“Totally satisfied. Even in a pandemic.”

Review by
11/03/2020

No review comments provided

Review by
10/01/2019

“When issues come up with the previously installed piers, they just argue about it rather than listen”

Review by
09/25/2019

No review comments provided

Review by
09/19/2019

“Everything was done to my standards.”

Review by
09/19/2019

“I think the quality was fantastic however the cleaning was done was very poor. I had to repair the sprinklers and clean up myself.”

Review by
09/08/2019

No review comments provided

Review by
08/27/2019

“I would like to recognize everyone, including the salesperson, the foreman, and the workers for their exceptional service. It was in August or June, so it was hot out there and they were working their tails off with no complaints. Everyone of them did a good job.”

Review by
08/27/2019

“Granite Foundation Repair was very professional and did a good job. My foundation doesn't sink anymore.”

Review by
08/27/2019

No review comments provided

Review by
08/27/2019

“I would like to recognize the supervisor.”

Review by
08/27/2019

No review comments provided

Review by
08/08/2019

No review comments provided

Review by
08/08/2019

“Very professional, very fast and very good.”

Review by
08/08/2019

“The overall job met 90% of my expectations.”

Review by
08/08/2019

“They met all of my expectations.”

Review by
08/08/2019

“John Ethridge came and visited with me. He was extremely knowledgeable, very personable, straight forward, and up front. There were no issues or anything hidden. He was all above board, I was very impressed with his abilities.”

Review by
08/08/2019

“They did a great job. We were satisfied with everything they did.”

Review by
07/22/2019

“Granite Foundation Repair is professional and friendly. The work was done well.”

Review by
07/22/2019

No review comments provided

Review by
07/22/2019

No review comments provided

Review by
07/16/2019

No review comments provided

Review by
07/16/2019

“I would like to recognize John Eldridge for his exceptional service.”

Review by
07/16/2019

No review comments provided

Review by
07/16/2019

“Duane does a great job of keeping us updated on progress and is quick to call for any issues or questions.”

Review by
07/15/2019

No review comments provided

Review by
07/12/2019

“I would like to recognize the supervisor of the project.”

Review by
07/12/2019

“They were all good. The foreman and the salesperson were excellent.”

Review by
07/12/2019

“I would like to recognize the individual that first came out for his exceptional service.”

Review by
07/12/2019

“They were extremely quick and efficient.”

Review by
07/12/2019

“I have no complaints. They do great work. I'd recommend them to anybody.”

Review by
07/12/2019

No review comments provided

Review by
07/12/2019

“I would like to recognize Jim and Dwayne Mallory for their exceptional service.”

Review by
07/12/2019

“Everybody was wonderful to deal with.”

Review by
07/12/2019

“Granite Foundation Repair, Inc. met my expectations.”

Review by
07/12/2019

“They met my expectations, but they didn't go above and beyond.”

Review by
08/14/2018

“I do not remember the salesman's name. He was great. He was awesome to work with. He stayed on top of things, and he called for everything. I can not remember his name. I work in construction as well, so it is hard to keep up with all the names.”

Review by
08/14/2018

“My expectations were met or exceeded by their quickness to complete the project.”

Review by
08/07/2018

“Granite Foundation Repair, Inc. exceeded my expectations in identifying other potential issues and their scheduling.”

Review by
08/06/2018

“I feel that everything was just fine with the project.”

Review by
07/30/2018

“They said 1 day to complete & they did that. 8 guys working very hard to get the job done.”

Review by
07/25/2018

“The fairness in price”

Review by
07/23/2018

“They exceeded my expectations because I was very satisfied with what they did and all of the information that they provided to me. After comparing them to other companies, what they offered me for the money and what they did, I was more than satisfied with.”

Review by
07/20/2018

“They just did everything really well.”

Review by
07/20/2018

“I would like to recognize the lead on the job for his exceptional service. He was very open and communicated everything. If there was issue he let me know.”

Review by
07/20/2018

“They did a good job on the piers but they were not concerned with my landscaping.”

Review by
07/19/2018

No review comments provided

Review by
07/19/2018

No review comments provided

Review by
07/19/2018

“All of them did good, so I would like to recognize them all for their exceptional service.”

Review by
07/19/2018

“All were really nice and courteous. I am completely satisfied.”

Review by
07/19/2018

“I was satisfied with the color brick match.”

Review by
07/18/2018

No review comments provided

Review by
07/14/2018

No review comments provided

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