“I was most satisfied with all of the flooring. It was great.”
“I was most satisfied with the results. They were perfect.”
“I was most satisfied with the final appearance. That's the only thing that counts.”
“I was most satisfied with the quality of the response and the professionalism.”
“I would like to recognize the guy that initially came out to do the estimate.”
“I was most satisfied with the end result.”
“I was most satisfied with the look at the end. It made the house look very elegant. The wood is hard on my feet so I have to make sure I have slippers on, but it was needed because my husband couldn't move with the carpet. I am satisfied basically with the look and people and my family have seen it and said it changed the whole house.”
“I was most satisfied with the professionalism and quality.”
“5 years ago we had Mr. Floor sand and refinish our aged hardwood floors. Very pleased with them so we knew we wanted Mr. Floor to do all floor work when we remodeled our kitchen. Also had our marble foyer rejuvenated with diamond grinding and refinishing/waxing.”
“Communication with the crew leader was really good. I appreciated getting pictures, that was really nice. They were very professional throughout.”
“floor is really beautiful”
“Excellent job”
“The installation work was closely watch and if there was a delay we were notified ahead of time that the men would be late etc etc”
“Quality job; looked good; done promptly; price reasonable for amount of time it took.”
“I was very satisfied with every aspect, but customer service really stands out for me.”
“I liked the mentoring and the choices and the attention to detail and all of the very good customer service work that they did prior, and as far as the floors go, it's just beautiful. They floored a condominium. Everything is up to expectations and no complaints at all. They were amazing. I would grade Mr. Floor with an A. I would highly recommend them.”
“Well, I think their attention to detail and their availability to explain any questions I had all the time made it positive. They put in a kitchen floor, tile floor, and then replaced a piece of Pergo that we had torn up in the kitchen in the hallway. I'd give them an A overall. I have recommended them before.”
“Mr. Floor did a wonderful job. The overall professionalism, the quality of the product, and the quality of the work made it positive. They refinished the existing hardwood floors, and they put in an engineered wood floor in our family room. I would give them an A overall. I already have recommended them.”
“I wasn't exactly happy with the way they responded. They did floor refinishing. There was a complete disagreement about color. When you tell someone you don't like the color and it wasn't what you thought, it's never fun. I would grade the overall experience with a B. I would likely recommend them.”
“I thought the workers were very efficient. They did a better job than we thought they would, and we're just real happy. They did a flooring job and put in a floor in the kitchen, and they stained the floor in another part of the house. I would grade them with an A. I would highly recommend them.”
