Express Flooring

Christina Hand

3 months ago

I am very pleased with the installation of carpet, lvp, and baseboards throughout my home. It was a very big project and the installers were knowledgeable and good with their work. All team members I interacted with at EF have been professional and nice. A job well done.

Sarah Papadopoulos

9 months ago

Express Flooring has been a nightmare from start to "finish". Truly, save yourself the multiple months of headaches and go somewhere else. We had our kitchen and laundry room floors done in early October. We were initially quoted a 2 day job, but the workers who did the inital install said they could rush to finish it in one day which is what they did. Once they left and we were able to really inspect the work, we were overwhelmed by the sheer amount of damage done to our home as well as the amount of installation errors noted. Every corner in our kitchen had chunks missing out of the wall down to the metal framing. Our baseboards were cut and spliced together with hundreds of holes throughout them. We had a literal hole knocked into our pantry door. Along with black stuff smeared and scratches left along all of our doors and walls. As for installation errors, we noticed large gaps between our planks in multiple areas. White silicone was smeared across the planks to fill gaps they were too lazy to correct. We also noticed several planks were installed scratched. Tons of our planks were sticking up and not glued down properly at all. Customer support for express flooring is atrocious. Expect to talk to a wall. As I said we had our work done early October and it is now mid January and we still don't have all of our issues resolved. Workers have been out to our house four times now to correct installation errors. Many times they would come out and not fix what was incorrect or instead fix the area of concern and leave a new problem area behind. They will not fix our wall damage or the baseboards. We have called probably 20 plus times at this point to get a solution. They now say they are issuing us a check for the hole in the door they caused, but it has been over a month since they said they will send it and we still haven't received it. I call constantly and am told I will get a call back that never comes. It is beyond frustrating. We saw many positive reviews which is why we chose them. However go to the BBB and look them up. Since last year they have been flooded with complaints and negative reviews complaining about exactly what has happened to us. I promise you are 1000% better off going literally ANYWHERE else for your floors.

brad martinez

2 weeks ago

The floor installation team was very professional and willing to accommodate me and my family while we were displaced from our home to get the new floors put in. The new floors are beautiful and im very pleased with the finished product. Highly recommend!

Lynsey Grassham

6 months ago

This was our first experience with Express Flooring and we were totally blown away. Brayan and his team were amazing and such hard workers. They were professional and got the job done in a day. We are very happy with the beautiful tile floor they did and would highly recommend the company and the crew that worked so hard today.

Joann Fitzgerald

5 months ago

Jeremy was a great sales person knowledgeable regardijg carpet which i was interested in. I was just curious about this place so I called for appointment. I was impressed with all skills so I found myself ordering 3 bedrooms of carpet. I was even more impressed with the team that came to install. Tony and his team were here by 8 am and done by 130 pm. They worked as a team and that included seeing that they were experienced and knew what had to to be done. Jeremy, Tony,Daniel and Asin should be commended for their excellent customer service.