Duraclean Cleaning and Restoration
5th year as a Best Pick
certified company
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Duraclean Cleaning and Restoration has received 4.7 out of 5 stars based on 45 customer reviews. Learn about Our Research Process.
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5th year as a Best Pick
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"I began my career in the insurance industry as a claims adjuster. I founded Duraclean because I saw an opportunity to provide a higher level of service to customers experiencing a disaster in their home. We work hand-in-hand with homeowners and their insurance companies to ensure they receive the care and coverage they deserve."

John Yancey | Owner
Company Information
Services Offered
Duraclean offers water extraction, water damage mitigation, emergency cleanup, structural drying, deodorization, sanitization, mold remediation, carpet and upholstery cleaning, fabric protection, tile and grout cleaning, free estimates for water damage-related work, and 24/7 emergency service.
Services Not Offered
Roof and exterior repairs are not offered.
Warranty
The company offers a customer satisfaction guarantee and a 12-month workmanship warranty.
Company History
Duraclean started in 1986.
Distinctions
Employees are trained by Duraclean International. Owner John Yancey is a licensed insurance claims adjuster and IICRC-certified.
Additional Information
All cleaning products have been researched and field-tested by Duraclean International to ensure they are effective, environmentally friendly, and safe for people with chemical sensitivities.
Areas Served
Atlanta, Brookhaven, Chamblee, Decatur, Tucker, Canton, Waleska, Woodstock, Dunwoody, Sandy Springs, Alpharetta, Cumming, Johns Creek, Roswell, Acworth, Austell, Kennesaw, Marietta, Powder Springs, Smyrna, Ball Ground, Carrollton, Cartersville, Conyers, Covington, Dallas, Dawsonville, Douglasville, Grayson, Griffin, Jasper, Lithonia, Loganville, Monroe, Villa Rica, Winder
Address
9876 Main Street Suite 225
Woodstock, GA 30188
Hours
Mon
8:00 am - 6:00 pm
Tue
8:00 am - 6:00 pm
Wed
8:00 am - 6:00 pm
Thu
8:00 am - 6:00 pm
Fri
8:00 am - 6:00 pm
Sat
8:00 am - 6:00 pm
Sun
Closed

Compiled Score:

Duraclean Cleaning and Restoration has received 4.7 out of 5 stars based on 45 customer reviews. Learn about Our Research Process.
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Review by
10/02/2021

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Review by
09/30/2021

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Review by
09/30/2021

“Fantastic customer service and quality workmanship. I will be using them at my new home very soon. I only use these guys!!”

Review by
08/14/2021

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Review by
08/09/2021

“I called Duraclean when I saw water on the floor from a leaky pipe. John and his team came out promptly to stop the leak and get it cleaned up. So grateful for their work and will call them again.”

Review by
08/08/2021

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Review by
08/07/2021

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08/07/2021

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Review by
08/07/2021

“Employees very friendly and courteous. They did an outstanding job on mold remediation”

Review by
08/07/2021

“On time and friendly service”

Review by
08/07/2021

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08/07/2021

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08/07/2021

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08/07/2021

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Review by
08/04/2021

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Review by
08/03/2021

“We used Duraclean to clean carpets in a home we just purchased. There were old stains and water spots that needed to be addressed. Scheduling was easy. Duraclean was out almost immediately. The cleaning was thorough and timely. The end cost was less than I expected. Highly recommend.”

Review by
08/03/2021

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08/02/2021

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Review by
08/02/2021

“My expectations were not set until the job had started. My expectations were not met,since my Grout still looked dirty after cleaning.”

Review by
03/25/2021

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Review by
02/06/2021

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Review by
02/06/2021

“I've used Duraclean for my carpet cleaning service since moving into a home with a light colored carpeting I would have never chosen myself. They have cleaned my carpet 3 times and each time they are punctual, professional, helpful and do a great job on my carpets!”

Review by
02/03/2021

“Duraclean was easy to contact, scheduled us for the next day, then showed up on time.”

Review by
02/01/2021

“I have used them for years. They do a great job.”

Review by
02/01/2021

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02/01/2021

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02/01/2021

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Review by
01/31/2021

“Would HIGHLY recommend Duraclean. They are honest, more than fair and can get anything clean. If not, they will be honest!!! We have them come almost monthly due to old pets.”

Review by
01/30/2021

“This was the BEST carpet cleaning service ever! Light years above the many vendors I tried in previous years. This is the service I will continue to use.”

Review by
01/30/2021

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01/30/2021

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01/30/2021

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01/30/2021

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Review by
01/27/2021

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01/27/2021

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01/27/2021

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01/27/2021

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01/27/2021

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01/27/2021

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01/27/2021

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Review by
01/27/2021

“Duraclean was contracted for basement water damage and mold remediation. The crew was courteous and professional in performing all work expeditiously in accordance with project specifications. When a subsequent call back was needed, Duraclean accommodated cooperatively to ensure complete customer satisfaction.”

Review by
01/27/2021

“I have always been satisfied with them. I have been using them for 20 years.”

Review by
01/27/2021

“The last time that I worked with Duraclean Cleaning & Restoration, it wasn't as good as the previous time. I don't know what was going on that day but I was not as pleased as the previous time.”

Review by
01/27/2021

“They did a really good job on the technical part. I gave the guy who did the cleaning a $40 tip and he didn't even say thank you.”

Review by
01/27/2021

“Everything was spectacular and went smoothly. The technician was very knowledgeable and gave me a lot of tips on how to maintain the carpet. I was really happy with the overall process.”

Review by
01/26/2021

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Review by
01/26/2021

“They came out, looked around, said he’d go back and write up and estimate for me and never called back. Every time I called, no response or call back. They completely wasted so much of my time and weeks of what I was trying to accomplish to place my home on the market.”

Review by
01/25/2021

“We had a leak in our ceiling. I called the next day after the leak had been resolved to dry out all the insulation and drywall. They had a team out within 48 hours. They were very helpful, put the equipment in quickly, took care of the issue, and got everything dried out, so we could move forward with the area's reconstruction. So they did what they said they were going to do and were very quick!”

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01/25/2021

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01/25/2021

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01/25/2021

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01/25/2021

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01/25/2021

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01/25/2021

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01/25/2021

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01/25/2021

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01/25/2021

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Review by
01/23/2021

“They did a very thorough job and really stuck with it. Dedicated to doing it right. Above and beyond”

Review by
01/22/2021

“The staff was courteous and very polite. They were on time for every appointment.”

Review by
01/22/2021

“They are easy to work with, clean, and responsive.”

Review by
01/22/2021

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Review by
12/03/2020

“They were highly efficient. They came when they said they would, evaluated my property and knew exactly what was happening, and showed me what was going to happen. They gave me a step-by-step process, and I was thoroughly pleased. I would highly recognize them.”

Review by
12/03/2020

“Every technician was very supportive and extremely helpful. I had an unusual situation, and they adapted to me.”

Review by
11/20/2020

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Review by
11/17/2020

“They were prompt and worked efficiently, and their clean-up process afterward was thorough, which was important to us.”

Review by
11/16/2020

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Review by
11/10/2020

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Review by
10/29/2020

“They exceeded my expectations in communication and kindliness.”

Review by
10/29/2020

“Duraclean Cleaning & Restoration is professional and responsive!”

Review by
10/29/2020

“Amazing service from start to finish, very timely and professional!”

Review by
10/27/2020

“These guys are knowledgeable courteous and honest.”

Review by
01/13/2020

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Review by
12/06/2019

“They are easy to schedule; the staff is friendly, and they do a good job.”

Review by
12/03/2019

“Duraclean is very professional.”

Review by
12/03/2019

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Review by
11/26/2019

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11/26/2019

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11/26/2019

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11/26/2019

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11/26/2019

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Review by
11/26/2019

“The reason I give a 4 is because I was guaranteed spots in my living room carpet wouldn't come back, but they did. They also didn't do a good job cleaning my bedroom rug. It still has an odor, and I was told it would go away, but it did not.”

Review by
11/25/2019

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Review by
11/21/2019

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Review by
11/21/2019

“They were prompt, thorough and accurate and did what they said they were going to do.”

Review by
11/20/2019

“They did a great job.”

Review by
11/20/2019

“The gentlemen knew what the problem was and was able to resolve the issue quickly.”

Review by
11/20/2019

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11/20/2019

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11/20/2019

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11/20/2019

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11/19/2019

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Review by
11/18/2019

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Review by
11/18/2019

“They've always done a good job and respond to any concerns that we have.”

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