Heart Heating Cooling Plumbing Electric

Scott McCoy

2 months ago

I would love to say I had great service from Heart, and the technician Taylor, took some time to put in an outlet which I appreciate. The appointment was for Monday at 8 am and they called to tell me they would arrive at 830am. No worries there. What I don't appreciate is being charged $800+ for install of an standard outlet placed over my fireplace. I assumed once it was done they would leave things looking the same as it was previously. A hole was left in my wall next to the plug which is understandable, things happen, when I was offered either $50 off or having it be restored to original and having the drywall repaired. They needed a second guy to come out and fix the drywall on Wednesday. He came out and worked quietly while I was in work meetings which was appreciated, however, the drywall fix was not sanded and made even. I was texted to be asked if I had paint to match and before I could respond the tech left. When I inspected the work I noticed spackling on my new outlet and the cover here doesn’t lay flat with the wall. I'm disappointed in the drywall fix and the look of an $800+ install. I even opt to pay for the service contract for $20/month but may need to cancel that if this is the type of work I'll receive.

Lea DiMaio

2 months ago

Our tankless water heater needed repaired. Justin was absolutely amazing! He was very thorough, took his time and clearly explained the issues and options for repair. I would have to say it was probably the best experience I’ve had. We’ve had 3 other plumbers out to our home in recent years but Justin was the best. Highly recommend!!

Greta Valdez

2 months ago

Very courteous, consenticious and friendly helping us in repair options and costs. Trent way very thorough in examining our furnace, invoking Ryan to answer questions and provide as much information as possible with a second visit. They also sent an electrician (Omar) to review other issues and price additional information for our requirements. The company offered a well priced option for maintenance. They also provide options for financing and bundling discounts if needed. The technicians are great to work with and very informative.

Ct Taylor

2 months ago

Richard, the HVAC mechanic, showed up to our property promptly and quickly diagnosed the issue with our furnace. He was knowledgeable, efficient, and explained that the problem was a faulty thermostat. Thanks to his expertise, we were able to resolve the issue without unnecessary repairs. I really appreciated his professionalism and clear communication. Highly recommend

Steven Brierley

a month ago

Man, I'm glad they sent Kevin C to solve my drainage problem in the back of my shop. Last time I called a plumber, a few years ago, it was disaster. Kevin is a real pro. He searched out the problem, snaking different lines, getting through what looked like impossible angles and got the job done. It wasn't until after he left that I noticed he had fixed a pipe under my sink. He didn't even mention it. A true craftsman and very personable. He went above and beyond. Highly recommended.