Mister Sparky

Mark Johnson

2 weeks ago

Angel was my service technician who installed my new EV charger system as well as a whole house surge protector. Angel has an attention to detail as well as being an experienced electrician. The installation was seamless from start to finish and I was extremely impressed with Angels work that was completed. Angel and Mr.Sparky exceeded my expectations. I will highly recommend Angel and Mr. Sparky to all my family and friends! Thanks, Mark J

Michael Roberts

2 months ago

I woke up to a breaker issue and called Mr. Sparky at 8am. I was told a tech would contact me soon and they did. His name was Yasser who said he was enroute. He arrived around 2 hours later and apologized for being late. He looked at it and first tried to sell me that I needed $6,300 in repairs and upgrades. Whole house surge protection, all new breakers, the usual pitch. I politely declined. He then tried to sell me on financing which I declined and asked if we can only fix the problem at hand. He said sure, $799, sign here, and that he needed to go get a part and that he'll be right back around 2:30pm. He indicated the issue was a bad wire from the AC to the Breaker. Around 3pm I text Yasser's provided number and nothing. At 4pm I called the office explaining he left me stranded and isn't responsive. I also indicated the AC was out and now it's 85+ inside the house with kids and that this needs immediate attention. The dispatcher said she was calling the branch manager who was right on top of it. I waited until 5pm on that call and again no response, so I called back (again) and was told "sorry, I'm now escalating this to regional mgr" At 5:30 I called back again asking to speak with Lexi who handled the escalation and this person said he couldn't get me to her so I asked him to look up the whole mess (which he did), and then he says I'm scheduled between 6pm and 9pm. I went off at this point, as the problem still isn't being handled as an escalation from the earlier failure. The 6-9pm appt no call - no show, and I still have received zero calls from management whatsoever as of the following day. I had to take my family to sleep in a hotel last night. Yasser left all of the wire exposed as shown in the photos and then we of course had a rainstorm with all of that wide-open. I understand this is a large company and can have tech's that one-off $6,300 sales tactics and walk when rejected, but the failure of management to step in after the issue was well known and escalated is why I recommend nobody do business with this company.

kevin neal

4 months ago

⭐⭐⭐⭐⭐ Santiago provided outstanding service from start to finish. He arrived on time, completed the installation efficiently, and took the time to explain everything in a way that was easy to understand. He installed whole-home and HVAC surge protection professionally and made sure I understood how the equipment worked, what the indicator lights meant, and what to do if service is ever needed. What impressed me most was his honesty and professionalism. He answered all of my questions without rushing, gave practical advice about maintaining warranty documentation, and even pointed out a separate electrical safety improvement for my generator connection without trying to pressure me into additional work. I really appreciated that level of integrity. The workmanship was clean, organized, and professional, and it’s obvious he takes pride in doing the job correctly. If you’re fortunate enough to have Santiago as your technician, you’re in excellent hands. Thank you again for the outstanding service!

Amber Shockley

4 months ago

A storm cooked our electric panel and Dan was here so fast! Came out and worked in the rain with a smile on his face. So polite, punctual and professional, answered all our questions before we could ask. Whole job done in less than a day. Our AC wasn’t working properly. Multiple appliances were barely turning on. If you’re having electrical problems call Mr. Sparky, wish I could give 10 stars! If you can, ask for Dan! 🌟🌟🌟🌟🌟

Paola Q

5 months ago

My electrician, Owen, did an outstanding job! He was tasked to assemble and install one fan and one chandelier. Within a couple of hours, he completed the work and did a perfect job. He was kind, professional, and meticulous when it came to estimating the proper height of the chandelier. I really appreciated his attention to detail and expertise.