Mister Sparky Electrical Services
5th year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Best Pick Guaranteed

Compiled Score:

Mister Sparky Electrical Services has received 4.6 out of 5 stars based on 195 customer surveys.
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5th year as a Best Pick Call
"At Mister Sparky, we are more than an electrical service provider. We've got spark. This means going the extra mile when it comes to restoring the safety of your home. We deliver legendary experiences, invest in our team, and always do the right thing, so you can focus on what matters most to you."

Albert Bustos & Richard Hodge | General Managers
Company Information
Services Offered
Mister Sparky Electrical Services is a full-service residential electrical company that provides safety inspections, installations, and troubleshooting in addition to panel and main service change-outs. Mister Sparky offers the Home Comfort Collection repair and maintenance protection plans through its parent company, Direct Energy.
Warranty
Mister Sparky provides a 7-year warranty on service and repair work and a 20-year warranty on panel and main electrical service replacement.
Company History
The company started in 1996.
Distinctions
Mister Sparky appeared on the 2013 Inc. 5000 list of America's Fastest Growing Companies.
Employee Information
Employees drive fully stocked vehicles, wear uniforms, and must pass drug tests and background checks. All employees participate in technical and customer service training. Apprentice electricians are supervised by a master electrician.
Areas Served
Allen, Frisco, McKinney, Plano, The Colony, Dallas, Irving, Carrollton, Coppell, Irving, Richardson, Colleyville, Euless, Grapevine, Keller, North Richland Hills, Southlake, Argyle, Flower Mound, Highland Village, Lake Dallas, Lewisville
Address
4827 W Royal Lane B
Irving, TX 75063
Hours
Mon
Open 24 hours
Tue
Open 24 hours
Wed
Open 24 hours
Thu
Open 24 hours
Fri
Open 24 hours
Sat
Open 24 hours
Sun
Open 24 hours
Licenses
TECL 22022

Compiled Score:

Mister Sparky Electrical Services has received 4.6 out of 5 stars based on 195 customer surveys.
5
162
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13
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6
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11
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Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
09/19/2019

“They were very prompt.”

Review by
09/18/2019

“I would like to recognize the technician that came for his exceptional service.”

Review by
08/29/2019

“Max”

Review by
08/29/2019

No review comments provided

Review by
08/27/2019

“The level of service was fantastic.”

Review by
08/27/2019

“I would recognize the technician that came to my house for his exceptional service. I really liked him and he was excellent. I would definitely want him to come to my house again!”

Review by
08/27/2019

“Mister Sparky met my expectations by finishing the job quickly.”

Review by
08/12/2019

“They exceeded my expectations.”

Review by
08/09/2019

No review comments provided

Review by
08/09/2019

“I would like to recognize Daniel A. for his exceptional service.”

Review by
08/08/2019

“Getting the work done. Finishing the job and doing what needed to be done. They did all of that. Excellent job.”

Review by
08/08/2019

No review comments provided

Review by
07/17/2019

“Courteous, professional, responsive to all questions, excellent in all aspects of service.”

Review by
07/16/2019

No review comments provided

Review by
07/15/2019

No review comments provided

Review by
07/15/2019

“The Daniel A, electrician, is an awesome and skillful worker that I would request back. The company is easily to help me solved my problem too. Thank you very mush.”

Review by
07/15/2019

No review comments provided

Review by
07/15/2019

No review comments provided

Review by
07/15/2019

“Loy Towes was wonderful!! Very knowledgeable and nice!”

Review by
07/15/2019

“The electrician came in took a look at the situation, talked with us about what we wanted and then proceeded to do an excellent job.”

Review by
07/15/2019

No review comments provided

Review by
07/14/2019

No review comments provided

Review by
07/12/2019

“They got all of my problems resolved”

Review by
07/11/2019

“I would recognize the gentleman who came to our place. He was very professional, very kind, and very patient. I would recommend him.”

Review by
07/11/2019

“Loy was great.”

Review by
07/11/2019

No review comments provided

Review by
07/11/2019

“Very friendly and knowledgeable, they did a complete job!”

Review by
07/10/2019

No review comments provided

Review by
07/10/2019

“The technician was very unprofessional. His manager backed his unprofessionalism and I will not use them again for this reason.”

Review by
07/09/2019

No review comments provided

Review by
07/08/2019

No review comments provided

Review by
07/08/2019

“I don't know the name of the electrician that came here, but he was very good and informative.”

Review by
07/08/2019

No review comments provided

Review by
07/08/2019

No review comments provided

Review by
07/08/2019

No review comments provided

Review by
07/07/2019

No review comments provided

Review by
07/04/2019

No review comments provided

Review by
07/04/2019

No review comments provided

Review by
07/03/2019

“Yes”

Review by
07/03/2019

“Awesome”

Review by
07/03/2019

“Everything we had done was great. Robbie Gray is an excellent technician.”

Review by
07/03/2019

“Our electrician”

Review by
08/02/2018

“I would like to recognize my technician, Devin, for his exceptional service.”

Review by
07/31/2018

“They met my expectations in all significant details. They did what they needed to do in a timely and reasonable manner.”

Review by
07/22/2018

No review comments provided

Review by
07/21/2018

“I would like to recognize the service technician for his exceptional service.”

Review by
07/17/2018

“The job was fine.”

Review by
07/17/2018

“They were good with scheduling and were here on short notice. Even though some of the work took longer than they expected they stayed through and made sure it got done.”

Review by
07/17/2018

“They exceeded my expectations in all areas.”

Review by
07/17/2018

“I was most satisfied with them because they came very quickly when we called them. We were hit by lightning at 1:30 in the morning and called the next morning and they came out right away. They stayed several hours until he was sure our home was safe again.”

Review by
07/16/2018

“I was most satisfied with their timeliness.”

Review by
07/16/2018

“They were done in a day and finished quickly. I was satisfied with everything.”

Review by
07/16/2018

“The technician was offering instead of doing all the GFI outlets that he would just explain to me how I would need to do it. That was shocking that they were willing to not just get the money for something that was an easy fix. That was a nice experience.”

Review by
07/16/2018

“I think I was overcharged tremendously. The amount was way too much for the type of service.”

Review by
07/15/2018

No review comments provided

Review by
07/10/2018

No review comments provided

Review by
07/10/2018

No review comments provided

Review by
07/10/2018

No review comments provided

Review by
05/24/2017

“The work seems pretty good. They fixed a fluorescent light for me. I'd rate them as an A.”

Review by
05/24/2017

“They've always done great work for us. I'm sure my husband would give them an A.”

Review by
05/24/2017

“It was fine. I'd give them an A+.”

Review by
05/24/2017

“I had a great experience. They get an A+.”

Review by
05/24/2017

“I had some work done by Mister Sparky in Dallas. They came out promptly and gave me an estimate. The estimate covered everything. It's been my experience with some companies they'll tell you one thing and then they find something else as they're working on it. He did such a thorough investigation of my situation that he picked up everything that needed to be done. I had a really good estimate before he even started the work. I had some new appliances in my house, and there were a couple items that required different fuses in the fuse box, different voltages, and so I had asked that they come out and replace those fuses. He took one look at my fuse box that was put in the house in 1968 and explained that it was not only so old they didn't have parts for it, the new regulations in Dallas require it be on the outside of the house, and mine was not. So he did a thorough investigation of how the problem could be solved in the most expeditious and least costly way possible. Although it was sticker shock, it was something that absolutely had to be done. He called in reinforcements and they got it done in an afternoon. It was a major job to rewire everything and put it on the outside of the house. I had no idea it was such a fire hazard. When I went back and looked up the old equipment online there were many reports of house fires because of those silly things. The representative was really very nice. They did the work very rapidly and he took care of everything we needed done. Nothing melted in my freezer. They got it done that quickly. They're definitely A+.”

Review by
05/24/2017

“They were on time, and the gentleman was very professional. He even put on shoe covers to keep from tracking the floor up. He got to the problem quickly and did a good, great job overall. He was a very professional young fellow. He checked my electrical system. I actually had an outlet go bad. It had some old wires in it. These houses were built strangely years ago. They had jumped an electrical outlet in one bedroom to the living room and it did several other outlets in the house, including an outside outlet, and it literally got overheated because it had a microwave and a refrigerator. Anyways, this little plug died and he helped me make sure that was the problem before he left. I really appreciated that too, so he got me all fixed up. I'd give them an A+. I would definitely recommend them.”

Review by
05/24/2017

“The guy that did it was very knowledgeable. He checked everything out to see what problems I had, and then he explained it to me. I had a couple of sockets that were burned out, and he discovered a couple things I didn't know I had. I would give them an A because I thought it was expensive. I wouldn't give them an A+ because I thought it was more expensive. He spent probably two hours there. Most of it was checking things out before he started fixing anything. He wrote everything down. It was worth it to me because I needed to know some of the things he told me. If somebody else had come out, they might not have seen it. They might have just fixed the one thing I asked to be fixed, and then I would not have had the benefit of getting something done I wasn't sure about.”

Review by
05/24/2017

“It was my uncle's house. He passed away and we were fixing it up. The experience was most definitely positive. They were very, very quick to come in. They were very helpful. They made sure that we had things that we didn't necessarily need and asked for, as well as doing a full house check to make sure the house was going to be safe while it was on the market and we had to do some stuff that was extra that we didn't know about it, but they were really quick and kind about making sure it was the safest the house it could be without having to overspend on stuff. I'd give them an A+.”

Review by
05/24/2017

“He checked to see where the problem was. It was an electrical outlet. I think they're a little steep—a little high. I think they deserve a D. I think I was overcharged, and then they try to sell you on this other stuff that could go wrong, and of course it's a very expensive price. The work was good. I haven't had any problems. He found it and fixed it. He deserves an A+.”

Review by
05/24/2017

“They're pretty informative and laid everything out that needed to be done. Gave me a price beforehand and it was nice to have that. Just had them do the work that was needed. They replaced some outside light fixtures. Some new outlets in the kitchen. I think he redirected a switch or something. I'd give them an A.”

Review by
05/24/2017

“They were very professional and did a good job. Mister Sparky Electrical Services came when they said they would and they took care of what I asked them to do. I had them change out some smoke alarms and put in two whole-house surge protectors. They get an A+. So far, so good on the work. I'd probably use them again.”

Review by
05/24/2017

“Mister Sparky did some work for me. They came on time. They gave us a reasonable price. They did the work very clean and organized. They went out of their way to make sure it was a smooth solution to the problem. They did some rewiring for our stove and cooktop through the junction box. They get an A.”

Review by
05/24/2017

“They were responsive, very knowledgeable, and very fair. Didn't try to perform work that was not necessary. They did a couple electrical jobs. They installed an A/C outlet under the sink for a garbage disposal and dropped an A/C outlet in the garage for a water sprinkler unit. They earned an A.”

Review by
05/24/2017

“I liked that Mister Sparky Electrical Services pretty much knew their stuff. It was warranty stuff they came in and did a couple times. They were immediately responsive. They extended one of the plug’s outlets for me. I'll rate them A-.”

Review by
05/24/2017

“The tech that came out was very friendly, courteous, and did a good job. I had two outlets, one in the front porch and one in the side porch, that quit working, and he came out here and got them working for me. They're definitely an A+.”

Review by
05/24/2017

“I liked their punctuality. There was no surprise in price. I like the way they present. It's better than a lot of larger companies. I'd give them an A+ all the way. They've done a bunch of work at my house. They're our go-to.”

Review by
05/24/2017

“I liked their courtesy, their promptness, and their experience, and the work that they do. I had some lights installed and an additional estimate for my driveway area. I'd give them an A+ grade.”

Review by
05/24/2017

“Mister Sparky Electrical Services did a good job. The gentleman got here on time and did what I asked him to do. They installed a home security system outside. I'd give them an A+ rating.”

Review by
05/24/2017

“They knew what they were doing. Professional. On time. The last time they were, I had to get electricity restored to a wall where it had gone out, an entire wall. They're A+.”

Review by
05/24/2017

“They did great work. They were friendly, informative, and the price was decent. They installed a breaker and a surge protector for the house. I'd give them an A overall.”

Review by
05/24/2017

“I engaged an electrician last year. Mister Sparky Electrical Services did the work they were contracted to do. They installed some lighting. I'd give them an A.”

Review by
05/24/2017

“They were prompt and did what we needed. It was a fair price. They installed some plugs and light fixtures. I'd give them an A.”

Review by
05/24/2017

“It was a fine experience. Seemed very professional. He did a good job on what he needed to do. They put in some outlets. He redid some outlets. I'd give them a B+.”

Review by
05/24/2017

“It was a year and a half ago. I'd never use them again. It was awful. They were only coming out to fix two things, and they left without fixing one of them. They were supposed to be fixing an outlet and checking something outside with the outlet, and they never did the outside outlet. They did the inside one, but they didn't do the outside one. I had to call them and say, ‘Excuse me?’ I wasn't pleased with them at all. Their prices—I found out later—were outrageous too. I'd give them a D. Quality was fine, once they did it, and customer service. They did come back out. It was done incorrectly to start with. I don't know about expertise.”

Review by
07/14/2016

“Very professional.”

Review by
07/12/2016

“The electricians were very professional and repaired all my problems promptly.”

Review by
07/11/2016

No review comments provided

Review by
07/11/2016

“Overpriced.”

Review by
07/11/2016

“Great Job.”

Review by
07/11/2016

“Good.”

Review by
07/11/2016

No review comments provided

Review by
07/11/2016

“The electrician provided quick work, and had my power back on in the affected rooms. The gentleman provided thorough explanations of my problem, and how it was fixed. So next time I may not need to call at all.”

Review by
07/11/2016

“Too expensive.”

Review by
07/08/2016

No review comments provided

Review by
07/08/2016

No review comments provided

Review by
07/08/2016

No review comments provided

Review by
07/08/2016

No review comments provided

Review by
07/08/2016

No review comments provided

Review by
07/08/2016

No review comments provided

Review by
07/08/2016

No review comments provided

Review by
07/08/2016

“I had a very annoying beep from what I thought was a smoke alarm but I could not find it. My Mister Sparky rep found that it was coming from an alarm for my security system that was on a high-sloped ceiling upstairs. He fixed it and also checked all smoke detectors and replaced outdated ones. He also found the reason for my ground fault detector going turning off electricity to my sockets close to water source which has been a problem for several years. It was a defective metal cover for outside socket and he replaced it. He checked other things around my house and made some suggestions for improvements that are now required by code but were not required when my house was built. I just had a replacement of my entire sewer system that cost $21,5. They had to tunnel under my house and it took several workers two weeks to do it. When I have paid this off, I will use Mister Sparky to make the suggested Improvements in my electrical system which would have to be made if I were going to sell my house.”

Review by
07/07/2016

“He tried to see us more than we needed. He charged an outrageous fortune.”

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