Arrow Electric Service
12th year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Best Pick Guaranteed

Compiled Score:

Arrow Electric Service has received 4.6 out of 5 stars based on 69 customer surveys conducted through Our Research Partners.
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12th year as a Best Pick Call
"Because of our modest size, you'll notice a personal touch, from your first call to your scheduled appointment. We strive to make your experience as seamless as possible and offer a 100 percent satisfaction guarantee as well as a free safety evaluation with all residential service calls to ensure your home is safe."

Mark Thacker | Owner
Company Information
Services Offered
Arrow Electric provides a range of electrical services for residential and commercial customers, including troubleshooting, repairs, remodeling, and installation of interior and exterior lighting, ceiling fans, new circuits and outlets, and hot tubs. The company specializes in panel replacement, service upgrades, and whole-house surge protection.
Warranty
Arrow offers a transferable lifetime warranty on residential Eaton Cutler-Hammer products and three-year warranties on other work performed.
Company History
Arrow was founded in 1998.
Distinctions
The company is an Eaton Certified Contractor. Owner Mark Thacker is a Master Electrician.
Employee Information
Electricians wear uniforms and must pass background checks and drug testing. Before each appointment, Arrow contacts customers by phone or email 20 to 30 minutes prior to arrival.
Areas Served
Allen, Frisco, McKinney, Plano, The Colony, Dallas, Irving, Carrollton, Coppell, Irving, Richardson, Argyle, Flower Mound, Highland Village, Lake Dallas, Lewisville
Address
2903 National Drive
Garland, TX 75041
Hours
Mon
7:00 am - 6:00 pm
Tue
7:00 am - 6:00 pm
Wed
7:00 am - 6:00 pm
Thu
7:00 am - 6:00 pm
Fri
7:00 am - 6:00 pm
Sat
8:00 am - 5:00 pm
Sun
Closed
Licenses
TECL 20502

Compiled Score:

Arrow Electric Service has received 4.6 out of 5 stars based on 69 customer surveys conducted through Our Research Partners.
5
58
4
4
3
0
2
3
1
4
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
09/15/2021

“They did a great job, I was very pleased with their work.”

Review by
09/08/2021

“The guys struggled to find the cause of the problem.”

Review by
09/08/2021

“Although the prices were a little expensive I am satisfied with the quality of work provided by Arrow Electric Service.”

Review by
09/06/2021

No review comments provided

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08/30/2021

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08/30/2021

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08/26/2021

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08/21/2021

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Review by
08/21/2021

No review comments provided

Review by
08/21/2021

“Very pleased with the service. Will use them again.”

Review by
08/20/2021

“Respond from the Co was quick. But estimate was not given for the total cost. The repairs were done well, but were Too expensive !”

Review by
08/19/2021

No review comments provided

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08/19/2021

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08/18/2021

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08/18/2021

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08/18/2021

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08/18/2021

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08/18/2021

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08/18/2021

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08/18/2021

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Review by
08/18/2021

“Very expensive, no detailed bill.”

Review by
07/18/2020

No review comments provided

Review by
07/15/2020

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Review by
07/14/2020

“They're very easy to work with. They knew how to do the job.”

Review by
07/14/2020

No review comments provided

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07/14/2020

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07/14/2020

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07/14/2020

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07/14/2020

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07/14/2020

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07/14/2020

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07/14/2020

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07/14/2020

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07/14/2020

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07/14/2020

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07/14/2020

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07/13/2020

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07/13/2020

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07/11/2020

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07/11/2020

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07/11/2020

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Review by
07/11/2020

“I had work done but still having issues with electrical sockets.”

Review by
07/06/2020

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07/06/2020

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07/06/2020

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07/06/2020

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Review by
08/19/2019

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Review by
08/08/2019

“The technician that handled my installation was knowledgable and shared more than he needed to, which put me in a better position as a customer.”

Review by
08/08/2019

“The technicians ran into some obstacles that they overcame with their own ingenuity, and I was very happy with the service.”

Review by
07/11/2019

“Beat home improvement experience I have had”

Review by
07/06/2019

“They did a fantastic job. When I had issues with the city, they still came back out to make sure everything was done correctly and that I had power.”

Review by
07/06/2019

No review comments provided

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07/06/2019

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Review by
07/05/2019

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Review by
07/04/2019

“I have all ready recommend to neighbors.”

Review by
07/03/2019

No review comments provided

Review by
07/03/2019

“While Arrow Electric did a professional job, but needed some help on the more complicated aspect of my project (installation of a EV charger). I also thought their prices were quite high compared to the other electricians I have dealt with in the recent past. Because of this I am neutral on the overall recommendation for Arrow Electric.”

Review by
07/03/2019

No review comments provided

Review by
06/28/2019

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06/28/2019

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06/26/2019

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06/26/2019

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06/26/2019

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Review by
06/26/2019

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Review by
06/26/2019

“The technician that gave me the quote was nice, but I went with a different company.”

Review by
06/25/2019

No review comments provided

Review by
06/24/2019

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Review by
06/21/2019

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Review by
06/21/2019

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Review by
07/12/2018

No review comments provided

Review by
07/12/2018

No review comments provided

Review by
07/07/2018

No review comments provided

Review by
07/03/2018

“Highly professional, effective, efficient and personable electrician”

Review by
07/02/2018

No review comments provided

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07/02/2018

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07/02/2018

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06/30/2018

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06/28/2018

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06/28/2018

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Review by
06/27/2018

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06/27/2018

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06/27/2018

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06/27/2018

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06/27/2018

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Review by
06/27/2018

No review comments provided

Review by
06/25/2018

No review comments provided

Review by
06/25/2018

“price is too high”

Review by
06/25/2018

No review comments provided

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