Arrow Electric Service
7th year as a Best Pick
certified company
A
rated
Based on 517 reviews
Our Certification Process
Best Pick Guarantee
Verified License(s)
Verified General Liability Ins.
7th year as a Best Pick Call
"Because of our modest size, you'll notice a personal touch, from your first call to your scheduled appointment. We strive to make your experience as seamless as possible and offer a 100 percent satisfaction guarantee as well as a free safety evaluation with all residential service calls to ensure your home is safe."

Mark Thacker | Owner
Company Information
Services Offered
Arrow Electric provides a range of electrical services for residential and commercial customers, including troubleshooting, repairs, remodeling, and installation of interior and exterior lighting, ceiling fans, new circuits and outlets, and hot tubs. The company specializes in panel replacement, service upgrades, and whole-house surge protection.
Warranty
Arrow offers a transferable lifetime warranty on residential Eaton Cutler-Hammer products and three-year warranties on other work performed.
Company History
Arrow was founded in 1998.
Distinctions
The company is an Eaton Certified Contractor. Owner Mark Thacker is a Master Electrician.
Employee Information
Electricians wear uniforms and must pass background checks and drug testing. Before each appointment, Arrow contacts customers by phone or email 20 to 30 minutes prior to arrival.
Licenses
TECL 20502
Areas Served
Plano/Frisco/Allen/McKinney, Greater Dallas, North Dallas, Southlake/Grapevine/Colleyville, Flower Mound/Lewisville/Highland Village
A selection of 517 homeowner reviews:
“Arrow Electric Service was great all around. The guy they sent out to do the work was extremely nice and did a great job. I've recommended them to a couple other people that have used them and liked them as well. I would give them an A+. I can't think of anything they did that we didn't like.”
“They are very good. They're prompt, courteous, and thorough. They installed a fan and probably seven switches most recently. I'd rate them A+.”
“Arrow Electric Service rewired our warehouse. They did what they said they were going to do and did a little bit more. I'd rate them as an A+ company.”
“They're very consistent and professional. It's fixed right the first time, every time. I'd give them an A+.”
“I liked everything about the service. It was timely, cleanly, and well-done. The gentleman was very good. I'd give them an A+ overall. I'd recommend them to anyone, definitely.”
“I would say the entire thing was an A. It was a lovely experience.”
“The service was fast, professional, and clean. I'd give them a solid A.”
“Arrow Electric Service did the lighting for the pool. I liked that they were fast. I'd rate them A+.”
“They were A+.”
“We haven't had Arrow Electric Service out to our house in several months. They're just dependable and courteous. I'd rate them A+.”
“They just did a really good job. I'd give them an A+.”
“It was fine. They did the job. I'd give them an A+.”
“Their service was very thorough. I'd give them an A+.”
“The guy was just really friendly. He didn't waste any time, and he knew what he was doing. He checked to make sure things worked and was complete and thorough. I'd rate them A+.”
“They were dependable and on time. I'd give them an A+.”
“It was professional. I'd grade my overall experience A+. I would recommend them.”
“They did really good. He did some things to help me, painted them on his own, and made them look better. He also worked on my outside lights—which he didn't have to offer to do—and got them all going and in a timely manner, so that was great. I'd give them an A+. He did great.”
“I liked the technician from Arrow Electric Service. I'd grade them A+.”
“They did a great job. I'd give them a 9 out of 10. The service was a very tough job, and they hung in there. They worked very hard and delivered a quality product, so I'd give them an A+. I just recommended them twice.”
“The service was just service. The man they sent out was informative and fast. Everything worked. I'd give them an A+. They came when they said they would.”
“They were fine. They're on time, and they did a good job when they were here. I didn't have to call them back. I'd give them an A+. I recommend them all the time.”
“I've always been satisfied with Arrow Electric Service. Usually you can get on their schedule quickly, and they're very professional. They are friendly, and there's no job they can't seem to do. I've called them about three or four times. I'd give them an A+. I've already recommended them.”
“They're A+.”
“We had no issues with them. I'd give them an A.”
“I think it was fine. I'd give them an A.”
“I had no problems. He was on time, did a good job, and got out of here. I'd give them an A.”
“They did what they were supposed to do. I'd give them an A. They were quick, and they knew what they were doing. They sent out a nice, quiet, professional guy. They did a good job.”
“The service was professional. I would say they're an A.”
“They did a good job. I was very pleased and I'm going to have them come back.”
“They hung a light. I liked that they got it done. I'd give them an A.”
“Arrow Electric was good. I was totally happy with the service. I've used Arrow Electric on more than one occasion and I've been happy every time.”
“They were very courteous and very responsive. The gentleman who came to help me was very nice, and he went above and beyond what I expected. They worked on a breaker box. They deserve an A.”
“I had a wonderful experience with Arrow Electric. They were very good. They came when they said they were going to come, and the work was done very professionally. They were very clean, and we haven't had one bit of a problem with them. They're very, very good and very dependable. I would use them again and recommend them. They're A+.”
“They came out when they were supposed to, and the work was done really well. They cleaned up when they left and explained everything they did. The quote was in line with what they said it would be. All around, it was the perfect experience. I had a new electrical panel installed along with GFCI outlets and a new outdoor outlet. Smoke detectors were also put in the house. They did all this in one day. I chose them because they were recommended to me by a friend. I'd give them an A+ rating.”
“I had a good experience. I'd give them an A+. We had some insulation and some lights put on the front of the house. That was beautifully done, and we have had no problems at all. They installed a ceiling fan in the house, too.”
“They rewired my whole house. I actually wrote a letter to Arrow Electric regarding the electrician that did my work. I mainly liked their professionalism and punctuality. I'd give them an A+.”
“We had a very good experience with them. They came on time at the time that they promised, and they were very courteous and understanding of me having to keep a child out of their way. They were very nice folks, and they did a very good job. They put in an outdoor electrical line; they did this within a couple of days—it was really fast. I'd say they get an A+. They were awesome.”
“They didn't try to sell me more than I needed, and they took care of the problem I had. They came in and did a ballast replacement and something else in the garage. Their customer service was good. I'd give them an A+ grade.”
“They showed up when they were supposed to, and they did a good job and cleaned up. They wired an electric oven for me. Their customer service was good. I'd give Arrow Electric an A+.”
“It went really well. They did very good work. They had to redo some work to bring it up to code on the breaker panel. The customer service was very good, and the technician was very friendly and very knowledgeable. I chose Arrow Electric over a different company because they were on the warranty. I'd give them an A+.”
“They're fine people. They've done a lot of work for me—they've replaced a lot of lights, and they've installed a ceiling fan. The customer service is very good. I was happy every time they did work, and I was happy to pay my bill. I chose them because they were recommended by somebody I know. Arrow Electric gets an A+.”
“I like Arrow Electric. Their job was pretty good, and I had a positive experience. They wired the house and installed or replaced the panel for me. The customer service experience was good, and they were professional. Their electrician is very professional. I'm pretty happy with their work. They're A+.”
“The gentleman was very knowledgeable, efficient, and helpful, and he had a pleasant personality. Overall, it was a very good experience. They corrected some electrical sockets, put in some new grounding, and replaced some switches among with the various other work they did. They also repaired a breaker and fixed some lighting and a breaker switch. They did all this in the same day. I chose them because they were in the Best Pick Reports. I'd grade them an A+.”
“They changed my meter, and everything was fine. They came fast when I called, and they did the service fast. All the other companies I called said it would take maybe two or three days, so I liked that Arrow Electric did it on the same day. I'd give them an A+.”
“The electrician was very thorough and did a really tidy, neat job replacing the panel. He kept me informed about what was going on. He was a very professional guy. I went with them because I had used them once before on a small job around the house. I'd rate them as an A+.”
“They showed up on time and did what we wanted them to do. I'd give them an A+ grade.”
“The electrician that came was thorough. He described to me what he was doing and why it needed to be done, so that made me feel comfortable. I chose Arrow Electric because I recognized their name—I'd heard of them quite a bit before. He did some electrical repairs in the attic, and we also installed smoke detectors and a GFCI in the bathroom. I'd give their company an A+.”
“They installed some lights on the house. The electrician was very good, so I'd give them an A+.”
“They were there on time, and they did good work and left the place clean. They installed some electrical outlets. They're A+.”
“They have courteous people, all the way from the people setting up the appointment to the people that come out into the field. They changed some electrical boxes inside the panel. They were A+.”