Air Duct Pros, Inc.
2nd year as a Best Pick
certified company
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Air Duct Pros, Inc. has received 5 out of 5 stars based on 183 customer surveys conducted through GuildQuality.
5
179
4
3
3
0
2
0
1
1
2nd year as a Best Pick Call
"Since 2005, Air Duct Pros, Inc., has provided residential air duct and dryer vent cleaning services to over 7,000 homeowners in Maryland. We are a small, family-owned-and-operated corporation, and we offer flat-rate pricing with no hidden fees."

Melissa Loverde | Co-owner & CFO
Company Information
Services Offered
Air Duct Pros, Inc., provides duct cleaning, duct sanitization, dryer vent cleaning, and UV air purifier installation for residential customers.
Services Not Offered
The company does not clean carpets or chimneys or repair HVAC systems.
Warranty
The company offers a 30-day guarantee on all work.
Company History
The local, family-owned-and-operated company was founded in 2005 by Duane and Melissa Loverde. The crew is led by Duane, and Melissa manages the company's administrative activities.
Employee Information
Employees wear uniforms, drive marked vehicles, and undergo background checks and drug testing. Air Duct Pros has one crew, which is led by owner Duane Loverde.
Areas Served
Columbia, Elkridge, Ellicott City, Laurel, Annapolis, Crofton, Glen Burnie, Odenton, Pasadena, Severn, Severna Park
Address
5102 Leeds Avenue
Baltimore, MD 21227
Hours
Mon
8:30 am - 4:00 pm
Tue
8:30 am - 4:00 pm
Wed
8:30 am - 4:00 pm
Thu
8:30 am - 4:00 pm
Fri
8:30 am - 4:00 pm
Sat
Closed
Sun
Closed

Compiled Score:

Air Duct Pros, Inc. has received 5 out of 5 stars based on 183 customer surveys conducted through GuildQuality.
5
179
4
3
3
0
2
0
1
1
Grade
Clear Filters
Filters
HOMEOWNER REVIEWS
Date Collected
Review by
03/07/2021

“A straight forward, honest small business. No gimmicks or upselling at the job site that is common for many duct cleaning contractors. The agreed price is what you will pay for. Showed me the before and after pictures of the job. Explain what they do throughout the job.”

Review by
03/05/2021

No review comments provided

Review by
03/02/2021

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Review by
02/15/2021

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Review by
02/14/2021

“The recent job is the third time I have used them. they are professional, do a thorough job, were covid protected. I will use then again when vents are due for maintenance. Can?t say. Enough good things about them.”

Review by
02/11/2021

“After the ducts were cleaned, the odor in the bedroom was gone!”

Review by
02/08/2021

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Review by
02/03/2021

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Review by
02/03/2021

“Dwayne and his helper were amazing! Everything was easy, quick, and efficient from scheduling to having our vents serviced. All our questions were answered and the team was very friendly and respectful of the house. Will definitely be return customers and will highly recommend. Thank you!”

Review by
02/03/2021

“YES! Melissa, the office manager. She is wonderful. She answers calls and emails quickly and efficiently. Kudos!”

Review by
02/03/2021

No review comments provided

Review by
02/03/2021

“Technicians very personable, efficient and knowledgeable.”

Review by
02/03/2021

“NA”

Review by
02/03/2021

No review comments provided

Review by
01/10/2021

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Review by
01/10/2021

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Review by
01/04/2021

“Dwayne was very friendly and very communicative.”

Review by
01/04/2021

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Review by
01/04/2021

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Review by
01/04/2021

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Review by
01/04/2021

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Review by
01/04/2021

“Everyone was very professional and friendly and easy to communicate with.”

Review by
01/04/2021

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Review by
01/04/2021

“Everyone”

Review by
01/04/2021

No review comments provided

Review by
12/29/2020

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Review by
12/23/2020

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Review by
12/22/2020

“Melissa is fantastic and SO easy to work with!”

Review by
12/22/2020

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Review by
12/22/2020

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Review by
12/22/2020

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Review by
12/22/2020

“Great experience! Really nice guys”

Review by
12/22/2020

No review comments provided

Review by
12/22/2020

“On time and explained procedure. Kept us updated.”

Review by
12/17/2020

“Great Customer Service Responsiveness.”

Review by
12/17/2020

“All of them”

Review by
12/13/2020

No review comments provided

Review by
12/02/2020

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Review by
11/25/2020

“Efficicient, very knowledeable, photos were super!, have already recommeded your company to others in my community.”

Review by
11/24/2020

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Review by
11/23/2020

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Review by
11/23/2020

“Very good service, as a typical customer - I did not know where all the returns were - they found them, cleaned them and did all the work very well - clean - fast - efficiently - will use them again”

Review by
11/17/2020

No review comments provided

Review by
11/17/2020

“Duane and his partner explained what they were going to do to clean HVAC runs and a dryer vent run. Within two hours, the job was complete. They knew what they were doing. Professional and personable people.”

Review by
11/17/2020

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Review by
11/17/2020

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Review by
11/16/2020

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Review by
11/16/2020

“All of themi would gladly recommend them to my friends...great job”

Review by
11/11/2020

“They were very informative and knowledgeable.”

Review by
11/07/2020

“Far exceeded expectations, they were very friendly and worked hard and efficiently. They gave me all the info I needed to make informed decisions and tips for maintenance. Would recommend for anyone looking to get vent/duct cleaning to use them!”

Review by
11/06/2020

“Friendly, professional service. Easy to schedule via online system. Work was performed as scheduled and the technician arrived on time. I had service performed at a rental property and will schedule service for my residence, too. We are very pleased with the work and would definitely recommend this company to friends and family.”

Review by
11/06/2020

“Air Duct Pros was awesome - very quick in and out but explained everything along the way!”

Review by
11/06/2020

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Review by
11/06/2020

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Review by
11/06/2020

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Review by
11/06/2020

“The Owner”

Review by
11/04/2020

“Did a good job. Explained what they were doing. Took before and after pictures of the ducts. When I noticed something they had missed they came back to fix the problem right away. Also they noticed that the duct valves were in the closed position and corrected that. I didn?t even know they existed. I don?t know how they got turned off. The system is working better and quieter since they did this.”

Review by
11/04/2020

“Great folks. Work is done perfectly no short cuts plus the gentleman did go through the entire process explaining step by step. Just great folks highly recommended.”

Review by
11/03/2020

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Review by
11/03/2020

“Overall the work was completed as they said prior to start and left the house clean as it was when they started, cleaner since they did the ducts!”

Review by
10/12/2020

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Review by
10/10/2020

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Review by
10/10/2020

“I honestly don't remember the names of the workers that came out, but they were OUTSTANDING.”

Review by
10/09/2020

“Melissa is an excellent communicator”

Review by
10/09/2020

“Duane and Eric were exceptional! They were on time, knowledgeable at what they did, explaining everything to me what they were doing, took before and after photos, cleaned after themselves, and pretty quick.”

Review by
10/09/2020

“All team members that came to my home were very professional and offered excellent service!”

Review by
10/09/2020

“I would definitely recommend Air Duct Pros to anyone who needs duct cleaning or dryer vent cleaning. I was able to schedule very quickly and they are currently offering discounts for paying in cash. I really liked that they explained everything to me before doing it, and allowed me to ask questions. You can tell they know what they are doing! But the real reason I am giving them five stars is that they stand behind their work. After they left I could feel a vibration every time I ran the air conditioning. They came back out a few days later to check it out and told me if it was something they had done, they would cover the costs to fix it. Luckily they found a small piece of wood that had fallen into the unit during cleaning and it was an easy fix! Their prices are good and in line with other companies. All in all a good experience!”

Review by
10/09/2020

“Everything was awesome but, the onsite team needs to do a better job with wearing their masks properly the entire service time. And, for customer conversations, they should be done outside with a proper social distance and not at a close distance inside the home.”

Review by
10/09/2020

“The crew from Air Duct Pros did an excellent job of cleaning the air ducts throughout our house. The ducts hadn't been properly cleaned in the 30+ years we've been here, so it was a filthy mess. Communication was terrific from start to finish and the price of the job was very reasonable. The crew chief took an extensive number of before / after pictures showing exactly what was done which he later sent to me via email. The crew was very courteous, professional and left our house perfectly clean. It was a very good experience and we would strongly recommend Air Duct Pros to anyone needing their ductwork cleaned. We gladly give this company a 5-star rating!!!”

Review by
10/01/2020

“The owner was very thorough and explained everything as well. Showed me the before and after. Excellent service”

Review by
10/01/2020

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Review by
10/01/2020

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Review by
10/01/2020

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Review by
09/14/2020

“The guys that came out were very professional and kept me informed through out the entire cleaning process.”

Review by
09/11/2020

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Review by
09/08/2020

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Review by
09/08/2020

“An excellent experience from website, through office communication to set up the work and on to completion of the job..”

Review by
09/07/2020

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Review by
09/07/2020

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Review by
09/06/2020

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Review by
09/04/2020

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Review by
09/03/2020

“Everyone from the front office to the team doing the work is fabulous!”

Review by
09/02/2020

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Review by
09/02/2020

“Enjoyed that they explained what they were doing and showed pictures of results”

Review by
09/02/2020

“The way my dryer is set up led to a kink in the outlet, which the technician fixed easily. He could've easily not done anything (which would probably lead to more frequent cleanings or other work), but this kind of help builds my trust in the company.”

Review by
09/02/2020

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Review by
09/02/2020

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Review by
09/02/2020

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Review by
09/02/2020

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Review by
09/02/2020

“Everyone was fast, efficient and considerate”

Review by
09/02/2020

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Review by
09/02/2020

“Eric & Dwayne”

Review by
09/02/2020

“I am very glad I decided to go with Air Duct Pros instead of the cheaper coupon clipper companies. I was very impressed with the size and power of their equipment and the before and after pictures of our air ducts was shocking. Immediately we noticed we were waking up without stuffy noses in the morning, and dust doesn?t immediately collect on our dining table. I?ll be calling them back when it?s time to clean again!”

Review by
08/16/2020

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Review by
08/15/2020

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Review by
08/08/2020

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Review by
08/05/2020

“Before and after pics are great!”

Review by
08/03/2020

No review comments provided

Review by
08/03/2020

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Review by
08/03/2020

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