Air Duct Pros, Inc.
2nd year as a Best Pick
certified company
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Air Duct Pros, Inc. has received 5 out of 5 stars based on 218 customer surveys conducted through GuildQuality.
5
214
4
3
3
0
2
0
1
1
2nd year as a Best Pick Call
"Since 2005, Air Duct Pros, Inc., has provided residential air duct and dryer vent cleaning services to over 7,000 homeowners in Maryland. We are a small, family-owned-and-operated corporation, and we offer flat-rate pricing with no hidden fees."

Melissa Loverde | Co-owner & CFO
Company Information
Services Offered
Air Duct Pros, Inc., provides duct cleaning, duct sanitization, dryer vent cleaning, and UV air purifier installation for residential customers.
Services Not Offered
The company does not clean carpets or chimneys or repair HVAC systems.
Warranty
The company offers a 30-day guarantee on all work.
Company History
The local, family-owned-and-operated company was founded in 2005 by Duane and Melissa Loverde. The crew is led by Duane, and Melissa manages the company's administrative activities.
Employee Information
Employees wear uniforms, drive marked vehicles, and undergo background checks and drug testing. Air Duct Pros has one crew, which is led by owner Duane Loverde.
Areas Served
Columbia, Elkridge, Ellicott City, Laurel, Annapolis, Crofton, Glen Burnie, Odenton, Pasadena, Severn, Severna Park
Address
5102 Leeds Avenue
Baltimore, MD 21227
Hours
Mon
8:30 am - 4:00 pm
Tue
8:30 am - 4:00 pm
Wed
8:30 am - 4:00 pm
Thu
8:30 am - 4:00 pm
Fri
8:30 am - 4:00 pm
Sat
Closed
Sun
Closed

Compiled Score:

Air Duct Pros, Inc. has received 5 out of 5 stars based on 218 customer surveys conducted through GuildQuality.
5
214
4
3
3
0
2
0
1
1
Grade
Clear Filters
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HOMEOWNER REVIEWS
Date Collected
Review by
08/10/2021

“Very professional and thorough in their work. Showed before and after pictures. Truly amazing job. Feel so much better with improved air quality. Thank you guys!”

Review by
08/10/2021

“They came out and did a great job of explaining the process and getting the work done. Was also careful with my property and inside my home when they needed to go inside. Cleaned up what they could and picked up as much of the debris as possible. Overall, great experience and will likely use them again in the future!”

Review by
08/06/2021

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Review by
08/04/2021

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Review by
07/26/2021

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Review by
07/23/2021

“All, they are very professional.”

Review by
07/23/2021

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Review by
07/23/2021

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Review by
07/10/2021

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Review by
07/08/2021

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07/03/2021

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Review by
07/01/2021

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Review by
07/01/2021

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Review by
06/29/2021

“Melissa Loverde was outstanding at keeping a solid line of communication open between us - emailing, texting, everything to ensure a very smooth operation.”

Review by
06/28/2021

“Melissa is fantastic! She was prompt and scheduled me in to get it done.”

Review by
06/28/2021

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Review by
06/03/2021

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Review by
05/18/2021

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Review by
05/17/2021

“He took time to explain about the outside dryer vent I need.”

Review by
05/16/2021

No review comments provided

Review by
05/04/2021

“Duane and Eric were courteous and professional, and did an excellent job of explaining the work they were doing. Melissa was easy to communicate with and sent us photos of our vents.”

Review by
05/03/2021

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Review by
05/03/2021

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Review by
05/03/2021

“I was very pleased with the cleaning of the ducts and dryer vent. They were very efficient, professional, and friendly. I intend to use them again.”

Review by
05/03/2021

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Review by
05/03/2021

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Review by
05/03/2021

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Review by
04/30/2021

“Everything was explained, including before and after pictures of the ducts!”

Review by
04/19/2021

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Review by
04/11/2021

“I had a great experience. They worked quickly and professionally. They identified a disconnected dryer vent and fixed it. Air ducts and area around them was perfectly clean when they left.”

Review by
04/09/2021

No review comments provided

Review by
04/06/2021

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Review by
04/05/2021

“I used Air Duct Pro for duct & dryer cleaning. They were on time & explained everything they were doing. They even emailed me the before & after pictures of the ducts. They were much better than the other 2 companies that I used previously. Love it. I will be using them again. S. Beard”

Review by
04/05/2021

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Review by
04/05/2021

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Review by
03/07/2021

“A straight forward, honest small business. No gimmicks or upselling at the job site that is common for many duct cleaning contractors. The agreed price is what you will pay for. Showed me the before and after pictures of the job. Explain what they do throughout the job.”

Review by
03/05/2021

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Review by
03/02/2021

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Review by
02/15/2021

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Review by
02/14/2021

“The recent job is the third time I have used them. they are professional, do a thorough job, were covid protected. I will use then again when vents are due for maintenance. Can?t say. Enough good things about them.”

Review by
02/11/2021

“After the ducts were cleaned, the odor in the bedroom was gone!”

Review by
02/08/2021

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Review by
02/03/2021

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Review by
02/03/2021

“Dwayne and his helper were amazing! Everything was easy, quick, and efficient from scheduling to having our vents serviced. All our questions were answered and the team was very friendly and respectful of the house. Will definitely be return customers and will highly recommend. Thank you!”

Review by
02/03/2021

“YES! Melissa, the office manager. She is wonderful. She answers calls and emails quickly and efficiently. Kudos!”

Review by
02/03/2021

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Review by
02/03/2021

“Technicians very personable, efficient and knowledgeable.”

Review by
02/03/2021

“NA”

Review by
02/03/2021

No review comments provided

Review by
01/10/2021

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Review by
01/10/2021

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Review by
01/04/2021

“Dwayne was very friendly and very communicative.”

Review by
01/04/2021

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Review by
01/04/2021

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Review by
01/04/2021

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Review by
01/04/2021

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Review by
01/04/2021

“Everyone was very professional and friendly and easy to communicate with.”

Review by
01/04/2021

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Review by
01/04/2021

“Everyone”

Review by
01/04/2021

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Review by
12/29/2020

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Review by
12/23/2020

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Review by
12/22/2020

“Melissa is fantastic and SO easy to work with!”

Review by
12/22/2020

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Review by
12/22/2020

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Review by
12/22/2020

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Review by
12/22/2020

“Great experience! Really nice guys”

Review by
12/22/2020

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Review by
12/22/2020

“On time and explained procedure. Kept us updated.”

Review by
12/17/2020

“Great Customer Service Responsiveness.”

Review by
12/17/2020

“All of them”

Review by
12/13/2020

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Review by
12/02/2020

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Review by
11/25/2020

“Efficicient, very knowledeable, photos were super!, have already recommeded your company to others in my community.”

Review by
11/24/2020

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Review by
11/23/2020

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Review by
11/23/2020

“Very good service, as a typical customer - I did not know where all the returns were - they found them, cleaned them and did all the work very well - clean - fast - efficiently - will use them again”

Review by
11/17/2020

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Review by
11/17/2020

“Duane and his partner explained what they were going to do to clean HVAC runs and a dryer vent run. Within two hours, the job was complete. They knew what they were doing. Professional and personable people.”

Review by
11/17/2020

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Review by
11/17/2020

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Review by
11/16/2020

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Review by
11/16/2020

“All of themi would gladly recommend them to my friends...great job”

Review by
11/11/2020

“They were very informative and knowledgeable.”

Review by
11/07/2020

“Far exceeded expectations, they were very friendly and worked hard and efficiently. They gave me all the info I needed to make informed decisions and tips for maintenance. Would recommend for anyone looking to get vent/duct cleaning to use them!”

Review by
11/06/2020

“Friendly, professional service. Easy to schedule via online system. Work was performed as scheduled and the technician arrived on time. I had service performed at a rental property and will schedule service for my residence, too. We are very pleased with the work and would definitely recommend this company to friends and family.”

Review by
11/06/2020

“Air Duct Pros was awesome - very quick in and out but explained everything along the way!”

Review by
11/06/2020

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Review by
11/06/2020

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Review by
11/06/2020

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Review by
11/06/2020

“The Owner”

Review by
11/04/2020

“Did a good job. Explained what they were doing. Took before and after pictures of the ducts. When I noticed something they had missed they came back to fix the problem right away. Also they noticed that the duct valves were in the closed position and corrected that. I didn?t even know they existed. I don?t know how they got turned off. The system is working better and quieter since they did this.”

Review by
11/04/2020

“Great folks. Work is done perfectly no short cuts plus the gentleman did go through the entire process explaining step by step. Just great folks highly recommended.”

Review by
11/03/2020

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Review by
11/03/2020

“Overall the work was completed as they said prior to start and left the house clean as it was when they started, cleaner since they did the ducts!”

Review by
10/12/2020

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Review by
10/10/2020

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Review by
10/10/2020

“I honestly don't remember the names of the workers that came out, but they were OUTSTANDING.”

Review by
10/09/2020

“Melissa is an excellent communicator”

Review by
10/09/2020

“Duane and Eric were exceptional! They were on time, knowledgeable at what they did, explaining everything to me what they were doing, took before and after photos, cleaned after themselves, and pretty quick.”

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