Air Duct Pros, Inc.
1st year as a Best Pick
certified company
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Air Duct Pros, Inc. has received 4.9 out of 5 stars based on 95 customer surveys conducted through GuildQuality.
5
91
4
3
3
0
2
0
1
1
1st year as a Best Pick Call
"Since 2005, Air Duct Pros, Inc., has provided residential air duct and dryer vent cleaning services to over 7,000 homeowners in Maryland. We are a small, family-owned-and-operated corporation, and we offer flat-rate pricing with no hidden fees."

Melissa Loverde | Co-owner & CFO
Company Information
Services Offered
Air Duct Pros, Inc., provides duct cleaning, duct sanitization, dryer vent cleaning, and UV air purifier installation for residential customers.
Services Not Offered
The company does not clean carpets or chimneys or repair HVAC systems.
Warranty
The company offers a 30-day guarantee on all work.
Company History
The local, family-owned-and-operated company was founded in 2005 by Duane and Melissa Loverde. The crew is led by Duane, and Melissa manages the company's administrative activities.
Employee Information
Employees wear uniforms, drive marked vehicles, and undergo background checks and drug testing. Air Duct Pros has one crew, which is led by owner Duane Loverde.
Areas Served
Columbia, Elkridge, Ellicott City, Laurel, Annapolis, Crofton, Glen Burnie, Odenton, Pasadena, Severn, Severna Park
Address
5102 Leeds Avenue
Baltimore, MD 21227
Hours
Mon
8:30 am - 4:00 pm
Tue
8:30 am - 4:00 pm
Wed
8:30 am - 4:00 pm
Thu
8:30 am - 4:00 pm
Fri
8:30 am - 4:00 pm
Sat
Closed
Sun
Closed

Compiled Score:

Air Duct Pros, Inc. has received 4.9 out of 5 stars based on 95 customer surveys conducted through GuildQuality.
5
91
4
3
3
0
2
0
1
1
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
12/29/2020

No review comments provided

Review by
12/23/2020

No review comments provided

Review by
12/22/2020

“Melissa is fantastic and SO easy to work with!”

Review by
12/22/2020

No review comments provided

Review by
12/22/2020

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Review by
12/22/2020

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Review by
12/22/2020

“Great experience! Really nice guys”

Review by
12/22/2020

No review comments provided

Review by
12/22/2020

“On time and explained procedure. Kept us updated.”

Review by
12/17/2020

“Great Customer Service Responsiveness.”

Review by
12/17/2020

“All of them”

Review by
12/13/2020

No review comments provided

Review by
12/02/2020

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Review by
11/25/2020

“Efficicient, very knowledeable, photos were super!, have already recommeded your company to others in my community.”

Review by
11/24/2020

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Review by
11/23/2020

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Review by
11/23/2020

“Very good service, as a typical customer - I did not know where all the returns were - they found them, cleaned them and did all the work very well - clean - fast - efficiently - will use them again”

Review by
11/17/2020

No review comments provided

Review by
11/17/2020

“Duane and his partner explained what they were going to do to clean HVAC runs and a dryer vent run. Within two hours, the job was complete. They knew what they were doing. Professional and personable people.”

Review by
11/17/2020

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Review by
11/17/2020

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Review by
11/16/2020

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Review by
11/16/2020

“All of themi would gladly recommend them to my friends...great job”

Review by
11/11/2020

“They were very informative and knowledgeable.”

Review by
11/07/2020

“Far exceeded expectations, they were very friendly and worked hard and efficiently. They gave me all the info I needed to make informed decisions and tips for maintenance. Would recommend for anyone looking to get vent/duct cleaning to use them!”

Review by
11/06/2020

“Friendly, professional service. Easy to schedule via online system. Work was performed as scheduled and the technician arrived on time. I had service performed at a rental property and will schedule service for my residence, too. We are very pleased with the work and would definitely recommend this company to friends and family.”

Review by
11/06/2020

“Air Duct Pros was awesome - very quick in and out but explained everything along the way!”

Review by
11/06/2020

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Review by
11/06/2020

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Review by
11/06/2020

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Review by
11/06/2020

“The Owner”

Review by
11/04/2020

“Did a good job. Explained what they were doing. Took before and after pictures of the ducts. When I noticed something they had missed they came back to fix the problem right away. Also they noticed that the duct valves were in the closed position and corrected that. I didn?t even know they existed. I don?t know how they got turned off. The system is working better and quieter since they did this.”

Review by
11/04/2020

“Great folks. Work is done perfectly no short cuts plus the gentleman did go through the entire process explaining step by step. Just great folks highly recommended.”

Review by
11/03/2020

No review comments provided

Review by
11/03/2020

“Overall the work was completed as they said prior to start and left the house clean as it was when they started, cleaner since they did the ducts!”

Review by
10/12/2020

No review comments provided

Review by
10/10/2020

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Review by
10/10/2020

“I honestly don't remember the names of the workers that came out, but they were OUTSTANDING.”

Review by
10/09/2020

“Melissa is an excellent communicator”

Review by
10/09/2020

“Duane and Eric were exceptional! They were on time, knowledgeable at what they did, explaining everything to me what they were doing, took before and after photos, cleaned after themselves, and pretty quick.”

Review by
10/09/2020

“All team members that came to my home were very professional and offered excellent service!”

Review by
10/09/2020

“I would definitely recommend Air Duct Pros to anyone who needs duct cleaning or dryer vent cleaning. I was able to schedule very quickly and they are currently offering discounts for paying in cash. I really liked that they explained everything to me before doing it, and allowed me to ask questions. You can tell they know what they are doing! But the real reason I am giving them five stars is that they stand behind their work. After they left I could feel a vibration every time I ran the air conditioning. They came back out a few days later to check it out and told me if it was something they had done, they would cover the costs to fix it. Luckily they found a small piece of wood that had fallen into the unit during cleaning and it was an easy fix! Their prices are good and in line with other companies. All in all a good experience!”

Review by
10/09/2020

“Everything was awesome but, the onsite team needs to do a better job with wearing their masks properly the entire service time. And, for customer conversations, they should be done outside with a proper social distance and not at a close distance inside the home.”

Review by
10/09/2020

“The crew from Air Duct Pros did an excellent job of cleaning the air ducts throughout our house. The ducts hadn't been properly cleaned in the 30+ years we've been here, so it was a filthy mess. Communication was terrific from start to finish and the price of the job was very reasonable. The crew chief took an extensive number of before / after pictures showing exactly what was done which he later sent to me via email. The crew was very courteous, professional and left our house perfectly clean. It was a very good experience and we would strongly recommend Air Duct Pros to anyone needing their ductwork cleaned. We gladly give this company a 5-star rating!!!”

Review by
10/01/2020

“The owner was very thorough and explained everything as well. Showed me the before and after. Excellent service”

Review by
10/01/2020

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Review by
10/01/2020

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Review by
10/01/2020

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Review by
09/14/2020

“The guys that came out were very professional and kept me informed through out the entire cleaning process.”

Review by
09/11/2020

No review comments provided

Review by
05/25/2020

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Review by
05/24/2020

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Review by
05/24/2020

“Awesome Work!!! My house is breathable again.”

Review by
05/19/2020

No review comments provided

Review by
05/17/2020

“The whole team, from initial scheduling through service, was outstanding. Couldn't be happier!”

Review by
05/17/2020

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Review by
05/17/2020

“Out standing job professional through-and-through”

Review by
05/17/2020

No review comments provided

Review by
05/14/2020

“I would like to recognize Melissa. She is who I have gone back and forth with for all of our scheduling and everything. She has been quick to respond and very helpful. She is good at answering questions. Duane, her technician, has also been extremely professional and helpful as well.”

Review by
05/14/2020

“It is a very good company and I really like them.”

Review by
05/14/2020

No review comments provided

Review by
05/14/2020

“I was most satisfied with the overall job.”

Review by
05/13/2020

“Very professional, knowledgeable and thorough!! Would highly recommend!”

Review by
05/12/2020

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Review by
05/12/2020

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Review by
05/12/2020

“Dwayne and his helper were awesome”

Review by
05/12/2020

No review comments provided

Review by
05/12/2020

“Owner is great to work with”

Review by
05/02/2020

No review comments provided

Review by
04/27/2020

“I would like to recognize the two technicians. They were both very good.”

Review by
04/24/2020

“They were easy to schedule, prompt, and efficient during the processes.”

Review by
04/22/2020

“They were very professional and explained everything thoroughly.”

Review by
04/21/2020

“The two guys that came were amazing and so was customer service.”

Review by
04/21/2020

No review comments provided

Review by
04/20/2020

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Review by
04/18/2020

“I think they did it in a reasonable amount of time, and they were very professional. They showed me before and after pictures and answered any questions. They do a good job.”

Review by
04/17/2020

No review comments provided

Review by
04/14/2020

“They were quick, efficient, and did a good job. I haven't had any health problems since they did the cleaning!”

Review by
04/14/2020

No review comments provided

Review by
04/13/2020

“Great Service”

Review by
04/13/2020

No review comments provided

Review by
04/13/2020

“Very thorough work.”

Review by
04/13/2020

No review comments provided

Review by
04/13/2020

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Review by
04/13/2020

“I don't remember the names but the guys that came to my place went above and beyond to fix an issue I didn't know was actually causing a problem in my ductwork.”

Review by
04/13/2020

“I am totally pleased with Air Duct pros and will continue business with them for many years to come.”

Review by
04/13/2020

“They did a good job.”

Review by
04/13/2020

No review comments provided

Review by
04/10/2020

“I was referred by someone which was important to me. I was happy with the service people did an excellent job!”

Review by
04/10/2020

No review comments provided

Review by
04/09/2020

“Great communication throughout out - before and during. Extremely professional and honest!”

Review by
04/08/2020

No review comments provided

Review by
04/08/2020

No review comments provided

Review by
04/08/2020

“Great service provided!”

Review by
04/08/2020

“The technician was great about giving me information that I needed to know and they gave me a great price as well.”

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