Rescue Air Heating and Cooling
2nd year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Best Pick Guaranteed

Compiled Score:

Rescue Air Heating and Cooling has received 4.8 out of 5 stars based on 33 customer surveys conducted through GuildQuality.
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2nd year as a Best Pick Call

Company Message Regarding COVID-19

We as a company want to take every measure that we can to keep our team and our customers as safe as possible.
We have taken as many precautions as we can, issued team members mask and gloves and put in mobile air scrubbers for our field staffs vehicles. We remind staff to wash hands frequently and use social distancing with homeowners and any team members that the might cross paths with. We order breakfast to hand out to field employees when they come by the office in the morning, we fog their vans, have disinfection wipes for them to use and hand sanitizers. Our warehouse guy is in the warehouse by himself and pulls stock as each tech comes by he loads on the truck. We don't have the techs coming in the building. We have a video we made on what precautions we are taking and we have sent to all our customer base and we also send it through PulseM bio when we dispatch a call. We are asking on the front end when booking the call if the homeowner or anyone in the home has been sick.
"I started Rescue Air with my nephew, Josh Campbell, and couldn't be prouder of the family business we've built. We stand by our motto, 'Fast and Fair with your Repair', and we are always focused on providing a five-star experience. We know homeowners have a choice, and we consider it an honor to serve their needs."

Michael Hirsh | Cofounder
Company Information
Services Offered
Rescue Air Heating and Cooling provides residential duct cleaning, duct sanitization, and indoor air quality solutions. The company also offers maintenance agreements; HVAC installation, repair, and maintenance; and 24/7 emergency service.
Warranty
Rescue Air offers a one-year money-back guarantee, a lifetime installation guarantee, a parts-and labor-guarantee, and a 24-hour service guarantee.
Company History
The local, family-owned-and-operated company was founded in 2014.
Distinctions
Rescue Air is a factory-trained Lennox Premier Dealer and employs technicians certified by North American Technician Excellence (NATE). The company is a member of the Air Conditioning Contractors of America (ACCA).
Employee Information
Employees drive marked vehicles, wear uniforms and shoe covers, and undergo background checks and drug testing.
Areas Served
Allen, Frisco, McKinney, Plano, The Colony, Dallas, Irving, Carrollton, Coppell, Irving, Richardson, Colleyville, Euless, Grapevine, Keller, North Richland Hills, Southlake, Argyle, Flower Mound, Highland Village, Lake Dallas, Lewisville
Address
1002 N Central Expressway Suite 106
Richardson, TX 75080
Hours
Mon
Open 24 hours
Tue
Open 24 hours
Wed
Open 24 hours
Thu
Open 24 hours
Fri
Open 24 hours
Sat
Open 24 hours
Sun
Open 24 hours
Licenses
TACLB00056156E

Compiled Score:

Rescue Air Heating and Cooling has received 4.8 out of 5 stars based on 33 customer surveys conducted through GuildQuality.
5
30
4
0
3
3
2
0
1
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Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
11/25/2020

“The project was done promptly after getting the bid. They resolved some issues with the prior system that were beyond the scope of the quote at a fair price. I was happy with the work, material, and equipment choices on the project.”

Review by
11/25/2020

No review comments provided

Review by
11/25/2020

“They are very professional and punctual.”

Review by
11/25/2020

“They met my expectations in the areas of timeliness and availability.”

Review by
10/19/2020

“The lead technician was great, he tried hard to take care of things. His crew did not show up on time and he sat out front for an hour waiting on them.”

Review by
10/13/2020

“The technician was very courteous with our dogs.”

Review by
10/13/2020

No review comments provided

Review by
10/13/2020

“Their responsiveness exceeded my expectations.”

Review by
01/07/2020

No review comments provided

Review by
01/07/2020

“Josh Campbell was great throughout the whole process.”

Review by
01/07/2020

No review comments provided

Review by
01/07/2020

“I would like to recognize Everett in sales, and Junior, Jesus, and Eric on installation and duct cleaning. They were amazing in terms of their expertise and enthusiasm. They have a passion for what they were doing, and it made it easy to do business with them. It was my pleasure to work with a group like that. I've never had an air conditioning technician ask me if I wanted to see what they did. How many people want to show off their work, and then get up there and know everything about it and explain it in terms that I understand? They do a wonderful job at that company.”

Review by
01/07/2020

“Joe provided exceptional service.”

Review by
01/07/2020

“Rescue Air met or exceeded my expectations in all areas.”

Review by
01/06/2020

“I would like to recognize four of the guys--actually I think there were three of them.”

Review by
12/09/2019

“I was especially impressed when the worker called the owner of the company for help with a issue!”

Review by
12/09/2019

“Simply the best”

Review by
11/20/2019

No review comments provided

Review by
11/19/2019

No review comments provided

Review by
11/17/2019

“The service and the techs has always been excellent.”

Review by
11/10/2019

No review comments provided

Review by
11/07/2019

No review comments provided

Review by
11/07/2019

“The ladies in the front office were extremely helpful. The guys that came out were timely, courteous, and fair. They were all good.”

Review by
11/07/2019

No review comments provided

Review by
11/07/2019

No review comments provided

Review by
11/07/2019

“I thought it was really nice that they sent us a gift afterward.”

Review by
11/07/2019

“The technician was knowledgeable, got the job done quickly, and did everything he said he would do.”

Review by
11/07/2019

“They met all of my expectations.”

Review by
11/07/2019

“The company seems to be very professional.”

Review by
11/06/2019

No review comments provided

Review by
11/05/2019

No review comments provided

Review by
11/05/2019

“I would like to recognize the technician that did the duct cleaning for his exceptional service.”

Review by
11/05/2019

“The problem was solved on one visit.”

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