Mallick Plumbing & Heating, Inc.
2nd year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Mallick Plumbing & Heating, Inc. has received 4.8 out of 5 stars based on 117 customer surveys conducted through GuildQuality.
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2nd year as a Best Pick Call
"Mallick Plumbing & Heating is a family-owned business with over two decades of experience. We have grown our business by consistently exceeding our customers' expectations. We take great pride in being a leader in customer service, retention, and loyalty."

Kenneth Mallick | Owner
Company Information
Services Offered
Mallick Plumbing & Heating, Inc., provides camera inspection, sewer replacement, jetting, root removal, and excavation for residential and commercial customers.
Warranty
The company offers a 30-day warranty on drain cleaning and a 1-year warranty on repairs and replacements, unless otherwise stated.
Company History
The family-owned-and-operated company was founded in 1993 by Kenneth Mallick.
Distinctions
Mallick Plumbing & Heating is a member of the Washington Suburban Master Plumbers Association, the Plumbing Heating Cooling Contractors Association, and Quality Service Contractors.
Employee Information
Employees drive marked vehicles, wear uniforms and shoe covers, and undergo background checks and drug testing.
Additional Information
The company uses equipment by RIDGID, Vivax-Metrotech, and Harben.
Areas Served
Washington, DC
Address
8010 Cessna Avenue
Gaithersburg, MD 20879
Hours
Mon
7:30 am - 5:00 pm
Tue
7:30 am - 5:00 pm
Wed
7:30 am - 5:00 pm
Thu
7:30 am - 5:00 pm
Fri
7:30 am - 5:00 pm
Sat
Closed
Sun
Closed
Licenses
PC1191

Compiled Score:

Mallick Plumbing & Heating, Inc. has received 4.8 out of 5 stars based on 117 customer surveys conducted through GuildQuality.
5
100
4
11
3
3
2
1
1
2
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
06/13/2021

No review comments provided

Review by
05/17/2021

No review comments provided

Review by
04/29/2021

“They have very professional staff.”

Review by
04/20/2021

“Jeff, Jacob and Hunter did a great job installing new grind pump and control panel for my septic tank. They were very professional and understood what needed to be done to resolve the issue. After the work was done they made sure everything was working and showed me how to do preventive maintenance and to monitor the control panel. They also tidy up the whole work area like nothing ever happened. They are a great group of guys at Mallick!”

Review by
04/20/2021

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Review by
04/20/2021

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Review by
04/19/2021

“Our neighbor recommended us to this company. I would've appreciated if they would've made aware of the options they had available regarding water heaters. Our previous water heater was energy-efficient and the one we purchased was not.”

Review by
04/19/2021

No review comments provided

Review by
04/19/2021

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Review by
04/19/2021

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Review by
04/19/2021

“Very professional and knowledgably and very respectful of the property,”

Review by
04/16/2021

“Tyler was excellent. Very professional and helpful. Highly recommend him”

Review by
04/16/2021

No review comments provided

Review by
04/16/2021

“knowledgeable regarding gas line work, thorough, well done job”

Review by
04/15/2021

“Copy & Paste of my Yelp review My new to me townhouse had a water heater that was at least 14 years old. Although it was still heating water and not leaking, it did make some grumpy aging noises. The plumber I had used when I was renovating last summer was unavailable and going to be out for a long period of time. His voicemail recommended Mallick. I called Mallick and they were very personable over the phone. Due to COVID-19, I got to do a virtual call with Dale. I pointed out all my concerns and he asked for me to zoom in on some points of my old water heater. He said he would work on a quote for me and get it to me. And he did. Quote came quickly. I reviewed, but also wanted to get some other quotes for comparison. I used the Yelp option to send out a request to other plumbing companies. I did get replies, but only one other plumber gave me a quote. Others said they'd call to schedule a call but didn't. So, I ended up with Mallick. I mentioned that the quote was a bit higher than expected. Dale reviewed some options and we settled on a plan that would work for me for the next decade. Dale ordered the water heater and other parts. Within a week or so, Katee from Mallick called to schedule. Tyler showed up at my house bright an early the day of the appointment. I thought it was going to be two people, but it was just Tyler. Thankfully, my water heater closet is on the main level and right at the front door so he didn't have too far to go! Took about 4-5 hours for the new water heater, expansion tank, and all the other bits and pieces to get installed. Tyler was informative and explained what I needed to know about the new water heater. While he was wrapping up, I had asked him about some other issues about the pressure valve and other pipes that probably needed to get checked and replaced. Tyler quoted it out for me so I had what I needed to research. Good thing Tyler and I had chatted about it cause something wonky was happening with the water/pipes in the house. I got a lot of water hammering noise throughout the weekend. Draining everything and hoping air would get back into the pipes didn't help much. So, I called Mallick and asked Tyler to come back out. He came the next day and changed out the pressure valve. and checked for other issues. He was going to change the valve under the water meter for me, but had to have WSSC come out to fix the valve at the curb to turn off the water. After WSSC came out and fixed the valve at the curb, Tyler came back out to finish changing the valve. Good timing cause before he arrived, I could hear a toilet tank refilling. Tyler checked it out, did the dye test and there's a leak. So, once the parts come in, he'll be back. Mallick is following COVID precautions. Tyler has a mask and gloves. He's also mindful of property wearing booties over his shoes inside the house. Also careful to make sure the door is closed as he goes in and out of the house to his work truck. Incredibly polite. Definitely recommend Mallick Plumbing.”

Review by
04/15/2021

No review comments provided

Review by
04/15/2021

“Please see the response to questions 5 and 12 below.”

Review by
03/31/2021

“I would like to recognize Rob for exceptional service.”

Review by
03/24/2021

No review comments provided

Review by
03/22/2021

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Review by
03/18/2021

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Review by
03/17/2021

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Review by
03/17/2021

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Review by
03/15/2021

“Mallick Plumbing and Heating is extremely professional and very knowledgeable. They took care of the problem immediately and I got an appointment right away.”

Review by
03/15/2021

“They are great! They are knowledgeable, honest, polite, and efficient.”

Review by
03/09/2021

No review comments provided

Review by
03/08/2021

No review comments provided

Review by
03/03/2021

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Review by
02/27/2021

No review comments provided

Review by
02/26/2021

“Work done to my satisfaction--No issues”

Review by
02/24/2021

No review comments provided

Review by
02/24/2021

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Review by
02/18/2021

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Review by
01/27/2021

“The availability and promptness met or exceeded my expectations.”

Review by
01/25/2021

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Review by
01/25/2021

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Review by
01/22/2021

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Review by
01/22/2021

“The two guys that came out to do the installation did a great job.”

Review by
01/22/2021

“The service I had on two occasions was excellent. Cameron and his assistants were efficient and knowledge and did a great job all around. I would definitely recommend them.”

Review by
01/20/2021

“I had a pretty big plumbing emergency, and they went above and beyond to take of the situation. It was after hours and at their own inconvenience.”

Review by
01/16/2021

No review comments provided

Review by
01/15/2021

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Review by
01/14/2021

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Review by
01/08/2021

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Review by
12/29/2020

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Review by
12/29/2020

“The pricing is way too high.”

Review by
12/22/2020

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Review by
12/22/2020

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Review by
12/22/2020

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Review by
12/17/2020

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Review by
12/17/2020

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Review by
12/17/2020

“Technicians were friendly and knowledgable, work they did replacing water heater was great.”

Review by
11/28/2020

No review comments provided

Review by
11/22/2020

“Jason did an amazing job by replacing the main valve in my unit and while doing so he noticed a small leak from the pipes above the heater and recommended fixing that too. He worked very quickly, spent all the time doing the job and keeping me informed about the stages of the process and how long it will take before finishing. I was very impressed with his professionalism, his care for the work and his wonderful manners. I have been looking for so long for a good plumber and I am so glad I know a professional to ask for next time I call Malick! Thank you, Jason!”

Review by
11/22/2020

No review comments provided

Review by
10/21/2020

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Review by
10/08/2020

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Review by
09/22/2020

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Review by
09/20/2020

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Review by
09/11/2020

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Review by
09/08/2020

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Review by
09/08/2020

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Review by
09/08/2020

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Review by
09/08/2020

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Review by
08/29/2020

“Claire and Billy were fantastic! Not sure the name of the other technician (I assume Billy's apprentice) but he was great too.”

Review by
08/25/2020

No review comments provided

Review by
08/25/2020

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Review by
08/25/2020

“William Chen”

Review by
08/25/2020

“Cameron Alston and team technician”

Review by
08/24/2020

No review comments provided

Review by
08/22/2020

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Review by
08/22/2020

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Review by
08/17/2020

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Review by
08/17/2020

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Review by
08/17/2020

“They went above and beyond the scope of work and did a good job.”

Review by
08/17/2020

No review comments provided

Review by
08/17/2020

“They are very dependable and professional.”

Review by
08/17/2020

No review comments provided

Review by
08/17/2020

No review comments provided

Review by
08/17/2020

No review comments provided

Review by
08/14/2020

No review comments provided

Review by
08/11/2020

No review comments provided

Review by
08/10/2020

“Chris did an outstanding job”

Review by
08/10/2020

“Our water heater sprang a leak and we got a hold of the Mallick Plumbing and Heating emergency number. The representative was great. He talked us through how to shut it down. Chris, the other gentlemen that completed the work, did did a good job as well.”

Review by
08/10/2020

“All were great.”

Review by
08/10/2020

No review comments provided

Review by
05/27/2020

“The technicians were great.”

Review by
05/14/2020

“To many to name”

Review by
05/05/2020

“Eddie was on time and very helpful!”

Review by
05/04/2020

“They did the basic plumbing of fixing a leaky toilet and faucet. It wasn't an amazing job, but they certainly left me feeling if I ever needed plumbing work done again, I would call them.”

Review by
05/02/2020

No review comments provided

Review by
05/02/2020

“They repaired a leak satisfactorily.”

Review by
05/01/2020

“It's been a while so I don't remember names, but from the young lady that answered and scheduled the call to the gent who I went over the quote with who worked w/ me on a few items, to the 2 gents that came out to do the work. Big bubbles no troubles. Good job to all.”

Review by
04/30/2020

“James Crawford replaced my pressure tank. He took the time to answer any questions that I had. During the service, there was a tornado in the area and we lost power while he was in the middle of replacing the tank. He continued to do what needed to be done and waited in the area until power was restored so he could test everything properly. He and Jeff Fletcher went above and beyond to ensure I was satisfied through great communication and quality work!”

Review by
04/30/2020

“Kenny was fantastic.”

Review by
04/14/2020

“Jeff E. and Jeff F. did a great job!”

Review by
04/14/2020

“Mallick Plumbing and Heating provided a response and a prompt appointment with thorough quality work.”

Review by
04/06/2020

No review comments provided

Review by
04/06/2020

“I would like to recognize Gerrit Myers. He has been their foreman on-site and has done a very good job so far. He is very helpful.”

Review by
04/06/2020

“They did their job.”

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