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FEATURED REVIEWS
“I was lucky enough to find legacy plumbing about two years ago, when my 43 year old home suddenly began to show its age with plumbing problems. I have never worked with such a professional plumbing business before, and the quality of work has been excellent. Master plumber, Wayne, has done the majority of the work at my house. He finds the source of problems quickly, and solves them skillfully. Each time he has been accompanied by a newer plumber whom he is training. Wayne talks him through every step he takes in the repair, and explains the reason for doing each step in a particular way. Seeing this, I know why Legacy has such a well-trained and skillful group of plumbing professionals. I would not consider calling any plumbing company other than Legacy. Susan D. Plano TX”
“Every time we've used them, it's been awesome. They're honest. I like their customer service, their quality of work. They're always there on time. I mean, there's just never an issue. The first time they did a tub faucet replacement and a drain, I believe. And the second time, I'm not sure exactly what they did, but it was a lot of work to our water heater. I think they re-piped it or whatever, or they drained it, cleaned it, re-piped it. Something like that; I don't know exactly what it was, but I know they did quite a bit of stuff. I'd give them an A+ overall.”
“I had a great experience. They were very helpful. They have a policy where they want to leave the job site better than when they got here. He cleaned up everything, made sure I was satisfied, addressed all of my concerns, very professional, very courteous, very nice. They unclogged a drain, and he actually reset some drain pipes in a bathroom vanity. Everything's working wonderful. I'd give them an A+.”
“They were on time, they were very neat, and they did everything they said they would do. This last time I had a plugged sewer line, but they've been here before. This is not the first we've used them. I would grade the overall experience as at least an A. They were excellent. They were very thorough, they were here, and very prompt and they did a good job. I would highly recommend them.”
“They were very professional, and they were nice guys. There were two of them. They did drainage for me. They were excellent, whatever excellent is so an A+. I would use them again in a heartbeat.”
“Tony did a great job completely rebuilding the tank in two of our toilets and gave me good advice about other plumbing issues in our house.”
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“Timing”
“Legacy Plumbing always exceeds expectations. They are one of the best companies we have used and we'll?? continue to use them and recommend them to our friends, family and neighborhood network.”
“Canon and Brandon- respectful, collaborative. Could not have asked for better workers to fix my problems”
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“Jose was very polite and quickly identified the problem communicating it to me clearly and offering choices.”
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“Tony Packer was phenomenal! Not only did he do a great job, but we feel like we have a new friend.”
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“Tony was knowledgeable and took the time to explain things to me and ensure all my plumbing issues were resolved.”
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“Technician/plumber was on time. We appreciate technician/plumber explaining about the work & how to maintain the pipe and area around it.”
“Wayne Pierce and a partner he was training”
“They are professional and courteous. Called before they arrive.”
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“Matthew was awesome! He was very knowledgeable and took the time to explain all issues.”
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“Enoch and Clifton”
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“Luis was informative, professional, timely, courteous.”
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“They were not idiots like the plumbing company we had out prior to them.”
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“Sam D”
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“Jose Cuellar Jr.”
“Kelly did an outstanding job all the way through - ahead of schedule. kept me informed, went the extra mile.”
“Luis was very professional, knowledgeable and extremely respectful. He was on time and even followed up with me personally regarding a credit that I was due. I can't??t say enough nice things about him. Great Job and Legacy Plumbing is lucky to have an employee like Luis.”
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“Legacy Plumbing is great. They put the customer first with great customer service. From scheduling, begin on time, explanation of what they are going to do and completing repairs fast and correctly, what more can you ask. Yes, they clean up after themselves and ;leave the site cleaner than it was before. Bottom line - great company, people and service.”
“Mike Collard”
“Tony Packer”
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“Matthew was very knowable and explained the problem thoroughly”
“Cole Ewton did a great job. He was very professional and knowledgeable. He was on time and very efficient but thorough. We are very satisfied.”
“We've worked with both Logan Gnerlich (most recently) and Jose Cuellar (prior visit). Both were excellent. Thoughtful, respectful, right on time, went above and beyond.”
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“Sean and Steven”
“Canon - professional, friendly, quality workmanship, informative”
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“Sam did a great job! He was pleasant and professional.”
“Scheduled and completed the project the next day.”
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“I would like to recognize Sean R. and Gerald and Wayne and Alex. Wayne was the key man on knowing how to locate and resolve this major issue. Alex was helping and hands on with Wayne's guidance. Our plumbing issue was difficult and required concentration, precise locating as well as most of a full day working with drills, jack hammer, digging, repairing and a big clean up. Legacy handled beautifully!”
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“The plumber was very good.”
“Please look up names from my service. They were awesome!”
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“Logan was very professional, courteous and sensitive to my situation. He pointed out issues that should be resolved in the near future and provided a written estimate on the spot.”
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“Kelly was great! I would request him specifically through Legacy Plumbing moving forward to assist me with my further needs.”
“Mike and Alex were awesome! Thank you again!!”
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“I have had plumbing repair techs out over the years - Legacy Plumbing was, without a doubt, the best, most professional, and most courteous I have ever experienced—and, they actually fixed the problem! The tech, Mike was interactive, answered questions—just an outstanding experience!”
“Mike Collard has done very good work”
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“Wayne”
“Enock was exceptional! Truly the best representation of Legacy Plumbing. Extremely knowledgeable, professional, and CLEAN! We will always use Legacy Plumbing. Also, Carmencia, who answers the phones was extremely professional and pleasant as well. Just cannot say enough good things about these two from Legacy Plumbing.”
“Luis Mena was very professional and did a quality job.”
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“Matthew was amazing!!!! Matthew was methodical in his approach to repairing the leaking pipe. He did his due diligence to locate the leak and was careful and mindful of the cosmetic expense the customer would incur. I totally appreciate Matthew?s professionalism and will be requesting him in the future on other repair projects. Matthew gave me five star service! Outstanding!!!!!”
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“Cole was outstanding. He repaired someone?s prior error and suggested an upgrade. His communication skills and patience were top notch in explaining the work to a non plumber like myself.”
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“Kelly was professional and helpful- he diagnosed problems and was so kind when I said thx I?m going to use home warranty. Only to bring him back the following week”
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“Cannon”
“The 2 installers were awesome....very professional, friendly, and skilled”
“I will definitely be using Legacy Plumbing from now on. They were very straight forward with the estimate and there was no sales pressure. They were on time and knowledgeable. The technicians were neat and left the job site very clean. Overall, this was a great experience. Thank you.”
