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FEATURED REVIEWS
“I was lucky enough to find legacy plumbing about two years ago, when my 43 year old home suddenly began to show its age with plumbing problems. I have never worked with such a professional plumbing business before, and the quality of work has been excellent. Master plumber, Wayne, has done the majority of the work at my house. He finds the source of problems quickly, and solves them skillfully. Each time he has been accompanied by a newer plumber whom he is training. Wayne talks him through every step he takes in the repair, and explains the reason for doing each step in a particular way. Seeing this, I know why Legacy has such a well-trained and skillful group of plumbing professionals. I would not consider calling any plumbing company other than Legacy. Susan D. Plano TX”
“Every time we've used them, it's been awesome. They're honest. I like their customer service, their quality of work. They're always there on time. I mean, there's just never an issue. The first time they did a tub faucet replacement and a drain, I believe. And the second time, I'm not sure exactly what they did, but it was a lot of work to our water heater. I think they re-piped it or whatever, or they drained it, cleaned it, re-piped it. Something like that; I don't know exactly what it was, but I know they did quite a bit of stuff. I'd give them an A+ overall.”
“I had a great experience. They were very helpful. They have a policy where they want to leave the job site better than when they got here. He cleaned up everything, made sure I was satisfied, addressed all of my concerns, very professional, very courteous, very nice. They unclogged a drain, and he actually reset some drain pipes in a bathroom vanity. Everything's working wonderful. I'd give them an A+.”
“They were on time, they were very neat, and they did everything they said they would do. This last time I had a plugged sewer line, but they've been here before. This is not the first we've used them. I would grade the overall experience as at least an A. They were excellent. They were very thorough, they were here, and very prompt and they did a good job. I would highly recommend them.”
“They were very professional, and they were nice guys. There were two of them. They did drainage for me. They were excellent, whatever excellent is so an A+. I would use them again in a heartbeat.”
“thank you for all your help on this Tony.”
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“Kelly was great when he diagnosed the problem and walked me through some things on Saturday evening when I realized the problem wasn't fixed. Wayne (and the entire crew both days) was awesome. I really liked his personality and professionalism. He really did go above and beyond when fixing my house. If I ever have problems again, I'll be sure to request he comes back out to fix them.”
“Luiz was the quintessential professional. He addressed all our concerns and went above and beyond to inspect the plumbing issues.”
“Chance and the guy he was working with.”
“Mike & Steven”
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“Cole Ewton, great positive problem solving spirit, very engaged professional”
“You guys are honest, prompt and know your stuff.”
“Jose was terrific! Professionalisms, communication and reassurance was what we needed.”
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“Kelly is outstanding!”
“Please look up my account at 3529 Cottonwood Dr in The Colony under Greg or Christine Trykoski. Your technician replaced a toilet for us last week. I apologize for not remembering his name as I'm filling this out, but please make sure he gets credit for being professional, educational, and most importantly @just plain nice?. (Which is getting more important in the service industry, at least in my opinion) I'm away from the paperwork, but the way he treated us I feel bad that I don't recall his name. That is a personal failing on my part. He was so great I feel disrespectful not remembering. Please make sure he gets recognized on our behalf. Beyond that, we had three properties and every tech you have sent out has been great. One even helped me move stuff out of the attic as we were moving. Keep up the good work and I'm happy to keep recommending you to my friends, family, and colleagues.”
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“Kelley and Gerald”
“Shawn the lead tech was an awesome communicator which left me with no surprises.”
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“Everyone I had contact with at Legacy was terrific. Starting with Megan scheduling and pricing and to Jose and Brandon completing the job!”
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“Great work! Thanks”
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“On time and very professional”
“Tony gives great customer service and because he was sent out the first time, needed a plumber again and was sure to ask for him again!”
“Tony gives great customer service and because he was sent out the first time, needed a plumber again and was sure to ask for him again!”
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“Enoch Heise”
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“Technician was awesome.”
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“Mike and Steven were both friendly and professional. If I needed service again I would request them.”
“Logan di9d an excellent analysis of the problem and quickly corrected it.”
“Mike Collard”
“Cannon”
“Mike and Steven went the extra mile to find covered up clean outs. Very professional, courteous, and knowledgeable.”
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“Jose and Brandon”
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“Mike and Stephen were both awesome.”
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“Kelly McGinn”
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“Mike and Steven”
“kelly mcginn”
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“MIke Collard”
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“They always quickly diagnose and repair the issue.”
“They always quickly diagnose and repair the issue.”
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“Kelly McGann”
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“Professional and courteous”
“Enoch is the best plumber experience I've ever had! #TopNotch”
“Both Workman that came out were exceptional.”
“Enoch was outstanding in the quality of work.”
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“The two technicians who did the work were great. They were extremely friendly and courteous. Explained my options and did an exceptional job.”
“Very knowledgeable and friendly.”
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“we had some issues with the installment but they came right back out and corrected the issue. excellent service”
“Jose usually comes to my house and does a great job.”
“Good work, nice people”
“Able to squeeze in to schedule when I requested despite being busy.”
“excellent experience. prompt, courteous, cheerful, professional”
“Sean and james”
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“Anthony Packer was wonderful! He was friendly and knowledgeable and explained everything he was doing! Should I have a need for a plumber again I would definitely request him.”
“Luis Mena was our tech, he did a great job, highly recommend.”
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“Enoch and partner”
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“I believe Luis was my service technician. He was great he explained things to me have me options and was friendly and polite.”
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“Jose”
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“My technician, Cole Ewton, did a fantastic job recommending a product and completing the repair. His work was excellent and he made an extra effort to correct installation mistakes made by a technician from another company.”
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“My ?Go To? Plumbers going forward.”
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“Canon and Alex”
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“The service tech that came to my house was very knowledgeable. I felt like he knew what he was doing and I would definitely recommend him.”
