Legacy Plumbing
4th year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Best Pick Guaranteed

Compiled Score:

Legacy Plumbing has received 4.8 out of 5 stars based on 838 customer surveys.
5
731
4
71
3
18
2
6
1
12
4th year as a Best Pick Call
"We feel so honored and grateful that our loyal customers allow us to serve them. We'll always keep our promise to homeowners to deliver quality craftsmanship along with respect and integrity. Our continuous goal is to provide the highest-quality residential plumbing service."

Theron Young | Owner & President
Company Information
Services Offered
Legacy Plumbing offers drain and sewer cleaning services for residential customers as well as video drain inspections and sewer line repairs. The company specializes in locating sewer leaks below the foundation.
Services Not Offered
Legacy does not repair appliances; install bathtubs or undermount sinks; or work on jetted tubs, septic systems, or propane gas systems.
Warranty
Legacy offers warranties ranging from 30 days to 12 years, depending on the service provided.
Company History
The family-owned-and-operated company was founded in 2006.
Distinctions
Legacy received the Best of Readers' Choice award from Living Magazine in 2016 as well as several Best of Business awards from Frisco STYLE Magazine in 2011, 2012, 2013, and 2014. Legacy was named the 2011 Small Business of the Year by the Frisco Chamber of Commerce.
Areas Served
Allen, Frisco, McKinney, Plano, The Colony, Dallas, Irving, Carrollton, Coppell, Irving, Richardson, Colleyville, Euless, Grapevine, Keller, North Richland Hills, Southlake, Argyle, Flower Mound, Highland Village, Lake Dallas, Lewisville
Address
15222 King Road Suite 1002
Frisco, TX 75034
Hours
Mon
8:00 am - 5:30 pm
Tue
8:00 am - 5:30 pm
Wed
8:00 am - 5:30 pm
Thu
8:00 am - 5:30 pm
Fri
8:00 am - 5:30 pm
Sat
Closed
Sun
Closed
Licenses
M-37588

Compiled Score:

Legacy Plumbing has received 4.8 out of 5 stars based on 838 customer surveys.
5
731
4
71
3
18
2
6
1
12
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
09/30/2019

“Tony did a great job completely rebuilding the tank in two of our toilets and gave me good advice about other plumbing issues in our house.”

Review by
09/30/2019

No review comments provided

Review by
09/30/2019

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Review by
09/29/2019

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Review by
09/28/2019

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Review by
09/28/2019

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Review by
09/28/2019

“Timing”

Review by
09/28/2019

“Legacy Plumbing always exceeds expectations. They are one of the best companies we have used and we'll?? continue to use them and recommend them to our friends, family and neighborhood network.”

Review by
09/28/2019

“Canon and Brandon- respectful, collaborative. Could not have asked for better workers to fix my problems”

Review by
09/27/2019

No review comments provided

Review by
09/27/2019

“Jose was very polite and quickly identified the problem communicating it to me clearly and offering choices.”

Review by
09/27/2019

No review comments provided

Review by
09/26/2019

“Tony Packer was phenomenal! Not only did he do a great job, but we feel like we have a new friend.”

Review by
09/26/2019

No review comments provided

Review by
09/26/2019

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09/26/2019

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Review by
09/26/2019

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Review by
09/26/2019

“Tony was knowledgeable and took the time to explain things to me and ensure all my plumbing issues were resolved.”

Review by
09/26/2019

No review comments provided

Review by
09/26/2019

“Technician/plumber was on time. We appreciate technician/plumber explaining about the work & how to maintain the pipe and area around it.”

Review by
09/25/2019

“Wayne Pierce and a partner he was training”

Review by
09/25/2019

“They are professional and courteous. Called before they arrive.”

Review by
09/25/2019

No review comments provided

Review by
09/25/2019

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Review by
09/25/2019

“Matthew was awesome! He was very knowledgeable and took the time to explain all issues.”

Review by
09/25/2019

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Review by
09/25/2019

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Review by
09/25/2019

“Enoch and Clifton”

Review by
09/25/2019

No review comments provided

Review by
09/25/2019

“Luis was informative, professional, timely, courteous.”

Review by
09/25/2019

No review comments provided

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09/25/2019

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09/25/2019

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Review by
09/24/2019

“They were not idiots like the plumbing company we had out prior to them.”

Review by
09/24/2019

No review comments provided

Review by
09/24/2019

“Sam D”

Review by
09/24/2019

No review comments provided

Review by
09/24/2019

“Jose Cuellar Jr.”

Review by
09/23/2019

“Kelly did an outstanding job all the way through - ahead of schedule. kept me informed, went the extra mile.”

Review by
09/23/2019

“Luis was very professional, knowledgeable and extremely respectful. He was on time and even followed up with me personally regarding a credit that I was due. I can't??t say enough nice things about him. Great Job and Legacy Plumbing is lucky to have an employee like Luis.”

Review by
09/23/2019

No review comments provided

Review by
09/20/2019

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Review by
09/20/2019

“Legacy Plumbing is great. They put the customer first with great customer service. From scheduling, begin on time, explanation of what they are going to do and completing repairs fast and correctly, what more can you ask. Yes, they clean up after themselves and ;leave the site cleaner than it was before. Bottom line - great company, people and service.”

Review by
09/20/2019

“Mike Collard”

Review by
09/20/2019

“Tony Packer”

Review by
09/19/2019

No review comments provided

Review by
09/19/2019

“Matthew was very knowable and explained the problem thoroughly”

Review by
09/19/2019

“Cole Ewton did a great job. He was very professional and knowledgeable. He was on time and very efficient but thorough. We are very satisfied.”

Review by
09/19/2019

“We've worked with both Logan Gnerlich (most recently) and Jose Cuellar (prior visit). Both were excellent. Thoughtful, respectful, right on time, went above and beyond.”

Review by
09/19/2019

No review comments provided

Review by
09/19/2019

“Sean and Steven”

Review by
09/19/2019

“Canon - professional, friendly, quality workmanship, informative”

Review by
09/19/2019

No review comments provided

Review by
09/19/2019

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Review by
09/19/2019

“Sam did a great job! He was pleasant and professional.”

Review by
09/17/2019

“Scheduled and completed the project the next day.”

Review by
09/17/2019

No review comments provided

Review by
09/17/2019

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Review by
09/16/2019

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Review by
09/16/2019

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Review by
09/16/2019

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Review by
09/16/2019

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Review by
09/16/2019

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Review by
09/16/2019

“I would like to recognize Sean R. and Gerald and Wayne and Alex. Wayne was the key man on knowing how to locate and resolve this major issue. Alex was helping and hands on with Wayne's guidance. Our plumbing issue was difficult and required concentration, precise locating as well as most of a full day working with drills, jack hammer, digging, repairing and a big clean up. Legacy handled beautifully!”

Review by
09/16/2019

No review comments provided

Review by
09/16/2019

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Review by
09/16/2019

“The plumber was very good.”

Review by
09/14/2019

“Please look up names from my service. They were awesome!”

Review by
09/13/2019

No review comments provided

Review by
09/12/2019

“Logan was very professional, courteous and sensitive to my situation. He pointed out issues that should be resolved in the near future and provided a written estimate on the spot.”

Review by
09/11/2019

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09/11/2019

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09/11/2019

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09/11/2019

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Review by
09/11/2019

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Review by
09/11/2019

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Review by
09/11/2019

“Kelly was great! I would request him specifically through Legacy Plumbing moving forward to assist me with my further needs.”

Review by
09/11/2019

“Mike and Alex were awesome! Thank you again!!”

Review by
09/11/2019

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09/11/2019

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09/11/2019

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Review by
09/11/2019

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Review by
09/11/2019

“I have had plumbing repair techs out over the years - Legacy Plumbing was, without a doubt, the best, most professional, and most courteous I have ever experienced—and, they actually fixed the problem! The tech, Mike was interactive, answered questions—just an outstanding experience!”

Review by
09/11/2019

“Mike Collard has done very good work”

Review by
09/11/2019

No review comments provided

Review by
09/11/2019

“Wayne”

Review by
09/11/2019

“Enock was exceptional! Truly the best representation of Legacy Plumbing. Extremely knowledgeable, professional, and CLEAN! We will always use Legacy Plumbing. Also, Carmencia, who answers the phones was extremely professional and pleasant as well. Just cannot say enough good things about these two from Legacy Plumbing.”

Review by
09/11/2019

“Luis Mena was very professional and did a quality job.”

Review by
09/11/2019

No review comments provided

Review by
09/11/2019

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Review by
09/10/2019

No review comments provided

Review by
09/10/2019

“Matthew was amazing!!!! Matthew was methodical in his approach to repairing the leaking pipe. He did his due diligence to locate the leak and was careful and mindful of the cosmetic expense the customer would incur. I totally appreciate Matthew?s professionalism and will be requesting him in the future on other repair projects. Matthew gave me five star service! Outstanding!!!!!”

Review by
09/10/2019

No review comments provided

Review by
09/09/2019

“Cole was outstanding. He repaired someone?s prior error and suggested an upgrade. His communication skills and patience were top notch in explaining the work to a non plumber like myself.”

Review by
09/09/2019

No review comments provided

Review by
09/09/2019

“Kelly was professional and helpful- he diagnosed problems and was so kind when I said thx I?m going to use home warranty. Only to bring him back the following week”

Review by
09/09/2019

No review comments provided

Review by
09/09/2019

“Cannon”

Review by
09/09/2019

“The 2 installers were awesome....very professional, friendly, and skilled”

Review by
09/09/2019

“I will definitely be using Legacy Plumbing from now on. They were very straight forward with the estimate and there was no sales pressure. They were on time and knowledgeable. The technicians were neat and left the job site very clean. Overall, this was a great experience. Thank you.”

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