Legacy Plumbing
6th year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Best Pick Guaranteed

Compiled Score:

Legacy Plumbing has received 4.9 out of 5 stars based on 3475 customer surveys conducted through GuildQuality.
5
3190
4
181
3
49
2
20
1
35
6th year as a Best Pick Call

Company Message Regarding COVID-19

Legacy Plumbing would like you to be aware that we, have taken all possible steps to create a safe and clean environment during these unprecedented times.
We are following all the guidelines of our local and state Government to keep our employees and our customers safe.
"We feel so honored and grateful that our loyal customers allow us to serve them. We'll always keep our promise to homeowners to deliver quality craftsmanship along with respect and integrity. Our continuous goal is to provide the highest-quality residential plumbing service."

Theron Young | Owner & President
Company Information
Services Offered
Legacy Plumbing offers drain and sewer cleaning services for residential customers as well as video drain inspections and sewer line repairs. The company specializes in locating sewer leaks below the foundation.
Services Not Offered
Legacy does not repair appliances; install bathtubs or undermount sinks; or work on jetted tubs, septic systems, or propane gas systems.
Warranty
Legacy offers warranties ranging from 30 days to 12 years, depending on the service provided.
Company History
Legacy was founded in 2006.
Distinctions
The company received the Best of Readers' Choice award eight years in a row and several Best of Business awards from Frisco STYLE Magazine in 2011, 2012, 2013, 2014, and 2018. Legacy was named Small Business of the Year by the Frisco Chamber of Commerce and made the Dallas Business Journal's Best Place to Work list three years in a row.
Areas Served
Allen, Frisco, McKinney, Plano, The Colony, Dallas, Irving, Carrollton, Coppell, Irving, Richardson, Colleyville, Euless, Grapevine, Keller, North Richland Hills, Southlake, Argyle, Flower Mound, Highland Village, Lake Dallas, Lewisville
Address
15222 King Road Suite 1002
Frisco, TX 75034
Hours
Mon
8:00 am - 5:30 pm
Tue
8:00 am - 5:30 pm
Wed
8:00 am - 5:30 pm
Thu
8:00 am - 5:30 pm
Fri
8:00 am - 5:30 pm
Sat
Closed
Sun
Closed
Licenses
M-37588

Compiled Score:

Legacy Plumbing has received 4.9 out of 5 stars based on 3475 customer surveys conducted through GuildQuality.
5
3190
4
181
3
49
2
20
1
35
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
08/15/2021

“satisfied with the work done.”

Review by
08/13/2021

No review comments provided

Review by
08/13/2021

No review comments provided

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08/13/2021

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Review by
08/13/2021

No review comments provided

Review by
08/13/2021

No review comments provided

Review by
08/13/2021

“The guy who came (apologies for not remembering his name) deserves a pint and a sandwich!”

Review by
08/13/2021

“The total charge was a bit high, but the work and experience of the technician is the best.”

Review by
08/13/2021

No review comments provided

Review by
08/13/2021

No review comments provided

Review by
08/13/2021

“Came within an aceptable time frame and accomplish the job”

Review by
08/10/2021

“Matthew Tygart is professional, friendly, knowledgeable, communicative, and does great work! We are highly satisfied with Matthew and have requested him specifically for plumbing work every time we have used Legacy Plumbing.”

Review by
08/09/2021

“Yes.”

Review by
08/09/2021

No review comments provided

Review by
08/09/2021

No review comments provided

Review by
08/08/2021

No review comments provided

Review by
08/08/2021

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Review by
08/08/2021

“Steven and his apprentice (cannot recall name)”

Review by
08/08/2021

“Alex Maxwell was very professional. He did an excellent job of explaining what he would need to do and then did it.”

Review by
08/08/2021

No review comments provided

Review by
08/07/2021

“Luis did a fantastic job and was great at explaining things.”

Review by
08/07/2021

No review comments provided

Review by
08/07/2021

“We experienced a homeowners nightmare when suddenly from nowhere we hear water running and the hardwood floor is warm. Called a pluming company and after a visit they recommended 1 of 3 options that included taking a jackhammer to our slab foundation--a little over $7000.we decided on a second opinion. Legacy Plumbing came. saw the situation and presented a plan that was reasonable in resolution and price. We then said we considered this an emergency what did they think about scheduling work and he said he was here to work. They began and in a few hours it was fixed. No damage to foundations, one small hole in a closet that was repaired with cheerfulness and efficiency. Exactly what they quoted and less than half what the other place quoted.. They are on our phone contacts list and we consider them friends.”

Review by
08/07/2021

“I would recommend Legacy Plumbing and Canon was great to work with. He was patient and answered all my questions with sincerity”

Review by
08/07/2021

“Sending us immediate help.”

Review by
08/06/2021

“Johnny and Jordan did an excellent job with the repair work and worked quickly and efficiently.”

Review by
08/06/2021

“Gerald”

Review by
08/06/2021

“I have used Legacy Plumbing for a number of years for both large and small jobs. I have always experienced complete job satisfaction from their services. The most recent experience was unique in that the initial replacement parts were not to their satisfaction and they removed them and ordered new parts. Additionally they got the new Moen parts under warranty all at no cost to me.”

Review by
08/06/2021

“Totally professional and impressive workmanship.”

Review by
08/06/2021

No review comments provided

Review by
08/06/2021

No review comments provided

Review by
08/06/2021

No review comments provided

Review by
08/06/2021

“Jonathan was great!”

Review by
08/06/2021

No review comments provided

Review by
08/06/2021

“Every man that has come to my house was GREAT.”

Review by
08/06/2021

No review comments provided

Review by
08/06/2021

“Professional, prompt and courteous. They explained the problem and repairs needed. I so appreciate their Legacy core values. Definitely top-rated customer service.”

Review by
08/06/2021

“The 2 techs that came. I remember the name Kelly. They were very professional.”

Review by
08/06/2021

No review comments provided

Review by
08/06/2021

“Mike and Andre were great. Professional, promptly on time and top notch quality.”

Review by
08/06/2021

“Luis”

Review by
08/06/2021

“Mike and Tyler were fantastic. Professional, knowledgeable, confident, friendly, efficient and thorough.”

Review by
08/06/2021

“Alex”

Review by
08/06/2021

No review comments provided

Review by
08/06/2021

No review comments provided

Review by
08/05/2021

No review comments provided

Review by
08/05/2021

“Matthew”

Review by
08/04/2021

“Workers arrived on time, cleaned up work area, and found the leak quickly. They were also very courteous.”

Review by
08/04/2021

No review comments provided

Review by
08/04/2021

“Explained what to look for, suggestions on repairs.”

Review by
08/03/2021

No review comments provided

Review by
08/03/2021

“Jonathan visited my home and had the repair done quickly and efficiently”

Review by
08/03/2021

No review comments provided

Review by
08/03/2021

“All repair men were kind, patient and respectful towards my family and each other”

Review by
08/02/2021

“Dwayne evaluated the problem and offered suggestions which I will benifit for a long time. He is the reason I use Legacy~”

Review by
08/02/2021

“Wayne & Mitchell”

Review by
08/02/2021

No review comments provided

Review by
08/02/2021

No review comments provided

Review by
08/02/2021

“Johnny did a phenomenal job fixing toilet issues and answered all of my questions with professionalism and patience. Well done Johnny!”

Review by
08/02/2021

“Plumbers were very personable and got right to work on their jobs. Their work was excellent, and everything was put back the way they found it. They were professional and knowledgeable. Couldn't ask for better workmanship!”

Review by
08/02/2021

No review comments provided

Review by
08/02/2021

“The technicians were polite, knowledgeable, and helpful.”

Review by
08/02/2021

No review comments provided

Review by
08/02/2021

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Review by
08/02/2021

“Wayne and his assistant were courteous, professional, informative, trustworthy and respectful. The wasted no time getting the job done.”

Review by
08/02/2021

“Everyone is amazing!”

Review by
08/02/2021

“Cole Ewton”

Review by
08/02/2021

“Logan has been here several times and I always ask for him if possible.”

Review by
08/02/2021

“Our plumber was exceptional in every aspect”

Review by
08/02/2021

“The technician, Logan G., was great. Very clear about what I should expect, quoted me a great price, and took care of all the work quickly and effectively.”

Review by
08/02/2021

No review comments provided

Review by
08/02/2021

“Canon & Alex were MORE than helpful to ensure our needs have been met with the utmost satisfaction. Canon went above and beyond as we had our exhaust fan cover fall out of the ceiling and it was just hanging. We had bought 2 new ones and he was able to re-attach the one that was hanging so we were able to return one of the boxes. All to often, you tend to hear "ONLY" the complaints and "NOT" the "PRAISES" of your team. This is why we will continue to call Legacy Plumbing because of the outstanding customer service!! Both associates should receive "HIGH PRAISES" for a job "WELL DONE" and "OUTSTANDING" customer service!! A great "BIG KUDOS" to Legacy Plumbing for the excellent training of your employees!!”

Review by
08/02/2021

“Gerald and Jordan”

Review by
08/02/2021

“Very pleased with the work at our house recently.”

Review by
08/02/2021

No review comments provided

Review by
08/02/2021

“Canon and he teammate were great. I loved how he explained everything at a level that I would feel comfortable referring my friends to him. He always present all the options and said what he recommended, but left the decision up to me so I felt no pressure to do work I felt unnecessary. I would gladly work with him for any plumbing needs in the future.”

Review by
08/02/2021

No review comments provided

Review by
08/02/2021

“Jonathan was awesome. He answered my questions, gave recommendations, and was very friendly.”

Review by
08/02/2021

No review comments provided

Review by
08/02/2021

No review comments provided

Review by
08/01/2021

No review comments provided

Review by
08/01/2021

“Alex was exceptional.”

Review by
08/01/2021

“Excellent work”

Review by
08/01/2021

“The digging crew was very good and very conscientious? The plumber and his helper has done great work.they explained everything.”

Review by
08/01/2021

“Sam, my plumber, was exceptional!!”

Review by
08/01/2021

“Alex was great.”

Review by
08/01/2021

No review comments provided

Review by
08/01/2021

No review comments provided

Review by
08/01/2021

“On time, priced right, courteous, got the job fixed quickly”

Review by
08/01/2021

No review comments provided

Review by
08/01/2021

“Ahndre and Mike”

Review by
08/01/2021

“Service could not have been better. I highly recommend!”

Review by
08/01/2021

“I was quoted over the phone a much higher amount for the work and it turned out that it was much lower. Great job!”

Review by
08/01/2021

“Ahndre & Steven were professional, courteous, and knowledgeable! Carmisha was also very helpful with the initial call.”

Review by
08/01/2021

“Steven”

Review by
08/01/2021

No review comments provided

Review by
08/01/2021

No review comments provided

Review by
08/01/2021

“In addition to the the plumbers doing exceptional jobs, Legacy gives you a quote for the job before you make an appointment.”

Review by
08/01/2021

“Very professional and did a good job. Communicated well and answered my questions.”

Review by
08/01/2021

“Great techs, wonderful customer service and the best!”

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