Dallas Plumbing & Air Conditioning
Drain/Sewer Cleaning & Repair
Hours of Operation
Business Address
11055 Plano Road
Dallas, TX 75238
Company Details
Services Offered
- Drain Cleaning Services
- Sewer Replacement
- Rodding Services
- Sewer Repair Services
Services Not Offered
Not specified
Minimum Job
Not specified
Warranty
- 5-year no lemon guarantee
Employee Information
- Background Checked
- Drug Tested
- Marked Vehicles
- Meet Professional Qualifications
- Professionally Trained
- Wear Uniforms
Insurance Coverage
General Liability Insurance
Company History
Distinctions
- Dallas Historical Society recognized Dallas Plumbing & Air Conditioning as a cornerstone company after having served Dallas through two World Wars and the Great Depression
Satisfaction Guarantee
About this company
"Dallas Plumbing & Air Conditioning offers the industry's strongest warranty promise. We stand behind every service and installation with unmatched confidence. For 120+ years, Dallas families have trusted us for plumbing and HVAC solutions that last, and we back that trust with warranties that no one else in the industry can match."
— Scott Bidwell, GM
License
M-39503
Ratings & Reviews
Compiled Score:
Dallas Plumbing & Air Conditioning has received 4.5 out of 5 stars based on 673 customer reviews. Learn about Our Research Process.
Kristen Lindsey
7 months ago
Excellent service and professional work! Konstantine and Bradley were fantastic! We had a great experience! They made the entire process of getting my new kitchen sink installed seamless. At the initial service call, I felt that the information I was given was honest and fair. Everything was explained clearly and I was told exactly what was needed. I think that’s always the scariest part of getting any service done is the fear of being taken advantage of. They showed up on time, kept me up to date on the progress, covered all my floors, wore shoe covers the whole time, and clean up after themselves. Overall it was a great experience and I would highly recommend them.
Mary Carroll
4 months ago
A very nice young man, Michael, came to do a complimentary check of my heating system and he did way more than any other company has done in the past, and it was FREE! He took photos of everything he did and we went over them together so I would understand what had been done or if anything needed to be done. He thoroughly explained their service contract when I asked him about it and it was a very good deal. The lady that runs the office called me to tell me when he was due to arrive and she was very pleasant and friendly when I spoke with her. I highly recommend this company.
Walter Smith
3 months ago
I appreciate that Mr. Jay was thorough and on time. He gave me the info that I needed and an understanding of the problem. We are completely satisfied! Thanks
Vnetta Bagley
4 months ago
I am writing to express my disappointment with the level of service I have received, especially given the significant amount I paid for it. I invested over $18,000 with your company and, with that, expected a much higher standard of customer service and accountability than what was provided. I had my gas lines replaced and when I went to cook for the first time a couple of days after the work had been done, there was an explosion. My pants were singed, and in my cabinet under the stove was on fire. I didn't know what to do so I called the company. I was then troubled by how their representative spoke to me when I was attempting to explain a serious safety issue and escalate the matter to Mr. Evans. This was not a minor concern. The situation could have ended very badly. I had scheduled an appointment for the water heater, before there was an issue with my stove. When they came out only addressed the heater, took pics of under my stove. I sent an email to the district manager but had not heard anything back from him until I reached out again. Then he asked me when would be convenient for them to come out? That date is tomorrow 01/31/26. I have not received a confirmation or anything saying what they are going to do. I called this morning through the scheduler. I did not reach out to Mr. Evans as for his tone was not customer service friendly. I reasonably expected that all related issues would be addressed on Tues when they came out. I guess starting a fire due to a gas line not being tightened is not a big deal. The stove issue will be a week old tomorrow, so it nor were the damages that were caused have been addressed in any way. This lack of follow-through is unacceptable, especially given the seriousness of the situation and the level of service I paid for. Also I tried to use the company email that was listen on the website but got the message the address was not good. The only good thing I have to say about them is the rep Angel that came out in the beginning.
James Bond
a month ago
Do Not Use this Company! I'll start off by saying the technician who came to my home explained everything up front and did a great job, and even cleaned up after himself. The work was very good. The reason I gave this company only 1 star is because they over charge their customers - by a lot! And do not provide a detailed receipt that shows their labor rates or parts costs. Everything is combined into one line item, so I don't know how much they charged me for labor, or how much the parts cost. I reached out three times asking for a detailed receipt and never received anything different than what they sent me originally, even after explaining I wanted to see the details. I had an exterior faucet replaced due to a split in the line, that would leak when opening the faucet. From what I can tell online, I was charged 4 times the normal rate for something like this. So instead of paying $300 it was $1300 and again, no breakdown of how much they charged me for labor or parts. It took him all of 20 minutes of work to complete the job. That included re-mortar of the surrounding area. Really $1300! Don't use them, find another company.
Service Area
Dallas Plumbing & Air Conditioning serves 90 cities in the Dallas area.
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Cities Served
Dallas Plumbing & Air Conditioning FAQ
Services
Hours of Operation
Business Address
11055 Plano Road
Dallas, TX 75238