Berkeys Air Conditioning, Plumbing & Electrical
3rd year as a Best Pick
Best Pick 2018
certified company
Verified License(s)
Verified General Liability Ins.
Best Pick Guaranteed

Compiled Score:

Berkeys Air Conditioning, Plumbing & Electrical has received 4.6 out of 5 stars based on 25 customer surveys.
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3rd year as a Best Pick Call
"Honesty, integrity, and quality have been our guiding principles since 1975. As such, we hire only the best technicians and use only the most up-to-date products. You can trust every one of our team members to be forthright in his or her recommendations and to be committed to client satisfaction. We call this 'The Berkeys Way.'"

Jamie Wooldridge | President
Company Information
Services Offered
Berkeys specializes in clearing and cleaning stopped-up main drain and sewer lines. Berkeys also offers video inspections for more serious issues that may be causing stoppages, such as bellies in the line or tree and shrub roots that can cause broken or ruptured pipes.
Company History
Berkeys has served the Dallas/Ft. Worth metroplex for over 40 years.
Distinctions
Berkeys has received multiple Best of Readers' Choice awards from Living Magazine and been featured on a number of Best of the Best lists in Southlake Journal. The company was also named one of DFW's Top 100 Places to Work in 2016 by The Dallas Morning News.
Employee Information
Employees wear uniforms, drive marked vehicles, and undergo background checks and drug testing.
Licenses
M-38424
Areas Served
Allen, Frisco, McKinney, Plano, The Colony, Dallas, Irving, Carrollton, Coppell, Irving, Richardson, Colleyville, Euless, Grapevine, Keller, North Richland Hills, Southlake, Flower Mound, Highland Village, Lake Dallas, Lewisville

Compiled Score:

Berkeys Air Conditioning, Plumbing & Electrical has received 4.6 out of 5 stars based on 25 customer surveys.
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Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
06/19/2017

“Because they came out, they estimated the job, then they called me back the day they were doing it, and said that they had not figured it right; they needed $1000 more. I told them to go back on the hose they rode in on. They were delaying. They unstopped a sewer line, and they measured down and I measured down with the estimator the night before, and I say it was six, or six-and-a-half feet. And they called the next day when they were digging; said, ‘Well, it turned out to be seven feet’, and they needed $1000 more—that was a lie. I'd give them a D- overall. They backed off and they finished. Quality of the work was fine. The estimator was very, very nice. It was just, somebody decided to try grab me for another $1000. Punctuality, they showed up when they said they would and finished when they said they would. The mound of dirt—they could've smoothed that out a whole lot better. I would not recommend them to someone else.”

Review by
06/19/2017

“I don't think we had any issues. Nothing I liked or disliked about the company. I believe it was under one of our rental properties, and they fixed the sewer line. I'd give them an A. It was fine. We don't live there, so I'm guessing everything's OK. I have not heard any different. I had no complaints with their cleanliness, punctuality, and customer service. I wasn't there, so I don't know a lot about the cleanliness and all of those aspects.”

Review by
06/19/2017

“They were terrific. They were really easy to work with, especially because of their quotes that they gave us. It was a very good experience. They repaired a clogged septic line in the yard. I would grade the overall experience with an A+. I would highly recommend them.”

Review by
06/19/2017

“I liked the capability of the repairman that came out. He was very personable and knowledgeable. They repaired a water leak for me. They also did air conditioning and heating work for me. I would grade them as an A. I would be very likely to recommend them.”

Review by
06/19/2017

“It was all good. I liked their salesperson; he was good. They tunneled under the house, we had a leak. They did a good job.”

Review by
08/19/2016

“I can't say enough good things about my experience with Berkeys. When my guest bedroom flooded, I needed immediate help and Berkeys sent it with their technician, George. He worked until ll:00pm to find the problem and call in a restoration company to restore my bedroom. My bedroom looks great. Berkeys also helped clean out the condensation drain on my A/C which works fine now. Thank you, Berkeys.”

Review by
08/18/2016

“It was a very good experience. The technician who worked was really, really fast, good, and polite—all good words I can say about him. They were doing drain work. It was excellent. I have no complaints. Everything was excellent. I called, they promptly sent him in, and he came in a timely manner, and I'm very happy with them. I'd be extremely likely to recommend them.  ”

Review by
08/18/2016

“It was good.”

Review by
08/17/2016

“I've had Berkeys out to my house about three times in the last couple of months. The work they did for me last month was good. I grade them an A+. I've already recommended them.  ”

Review by
08/17/2016

“We have dealt with Berkeys quite a bit. Berkey's is great. We had a toilet fixed. Everything was fine, and they're always very professional. I have no complaints overall. We always recommend them. Whenever somebody asks us, we always recommend Berkeys.  ”

Review by
01/06/2016

“It was excellent. They have top notch customer service. I have one issues that I have to follow up with them but I'm sure they will take care of it. I would grade them an A, no complaint. They repaired a main sewer line.”

Review by
01/06/2016

“almost they still have some work to do, they got the pipes in. They were pretty quick and got it done in two days and they had a fair price. They put in a new sewer line and shut down my septic line. I got quotes from four other companies, and they had done some work in my neighborhood already and I saw their truck and said if they got a good price I could pick them. I would grade them a B, when they got done with the job they were supposed to restore things back to the way they were before and I sent a text to the manager asking if they were going to fix it or what and I haven't heard back yet.”

Review by
01/06/2016

“They were fine, they did the job that was asked that they performed. I didn't have any problems with them, they showed up on a Friday night late which was good. They held to their word about when they were going to show up, they did a pretty good job. They did charter services went through our sewer line and did repairs in two different places. I chose them because they had 24 hour service late on a Friday night. I would grade them an A.”

Review by
01/06/2016

“Everything went good. They are just real professional about their job and told me what could be wrong with my house. It was more like, they checked to see if I had a plumbing leak under my foundation. They did a test on it. they did drain work, they checked to see if I had a leak under my house and I did. I chose them because they were a little cheaper and I got a good price for the work they did on my house. I would grade them an A.”

Review by
01/06/2016

“The service and everything was good, but actually at the end, I called because they had taken the plants out. I think his name was John. When they came back to finish up the service, because they had left the poles up two drains the ones sticking up in the air. Anyway and when he came to cut them, I reminded him that the bush was still missing, and there was a little mound where they had dug up and he said that they were going to come and pound it down a bit more. But they never did come back, but I never had time to call because my husband has been in the hospital. They never came when they said they were going to send somebody to fix it. they did fine, until the end when I was trying to get it finished. You can see where it was dug up, I think it was the people that dug it up. I would grade them a B.”

Review by
01/06/2016

“we've done two major projects with Berkeys. One was HVAC system that we put last summer which was very good. Recently we had a sewer put in but that was good but it turned sour on us, because it didn't work very well. But to the credit of Berkeys the supervisor that was on the job he stuck with it. Berkeys did everything they could do to handle the problem, but at the end of the day we were satisfied with their work and would recommend them. I would say that I had some concerns, because there was some mistakes made but you recovered. I would grade them a B.”

Review by
01/06/2016

“I think I called Berkeys once for plumbing. It's been quite a while. It hasn't been recent. They gave me the information I needed on what was going on. They checked my sewer line, and everything was all right. I chose them because they were referred to me by someone from whom I had gotten an estimate on foundation work. I'd rate them A.”

Review by
09/03/2015

“I liked the fact that they showed up at the wee hours of the morning. They were the only, truly 24 hour emergency response and that's kind of saying something because I had a major deal. They had to find a sewer stoppage and dig up the front yard to find the leak and they showed me the camera, showed me where it was and they did it at the time that I called. I will say they’re pricey, but they did do what they said they would do and they showed up under those circumstances, I think that was the biggest deal. They're not cheap, they're not even in the middle, they're high but I didn't mind. They did the work correctly and it's very good work, I cannot say anything bad other than the fact that I wish I hadn't spent as much money. They did do what they said they would do. I have to give them an A+.”

Review by
07/16/2015

“I won't use them again. It was an emergency situation at 10 o'clock at night and when the gentleman got here, it was nothing but high pressure sales for other services other than what I called for. I'm not going to go through that again. The pipes at my house backed up due to the main drain out in the front yard that got blocked and I needed someone to snake it out. They actually did the work after 30 minutes of high-pressure sales and I was at the point of telling them just to go home and I'll deal with the water in my house because I won't deal with the high pressure sales. The quality of the work was average at best. On work and work alone, I would give them a B.”

Review by
07/13/2015

“I like the fact that they give you the 30-minute call before they get there. That is just so helpful because I work near the home, so I don't have to sit there for four hours and wait for them. I can get home in the 30-minute window when they call. The other thing is that they're always very courteous and very respectful, and they don't mind explaining things to you even if you have to have them explain it twice. We had just bought this house and the drain for the washing machine didn't work. He told me when he tried the simple way of doing stuff that they may have to come back if it backed up again—it did, and they came back and they did the full cleanout. We haven't had any trouble since then. This was my rent house that they worked on in April, but I had been using Berkeys for my personal home for five years. I would give them an A+ grade.”

Review by
04/10/2014

“Berkeys put in an air conditioning system for me, and the quality of their work was excellent. They gave us a warranty. I had no problems with the service. Berkeys has also installed a hot water heater for me, and they fixed my sewer line, too, when it had roots in it. We have a service contract with them, and their work has been excellent. They’re A+.”

Review by
02/25/2014

“Well they've been back a couple of times just to check because they offer that also. Actually they had their plumbing out here and had to unstop the drain which was no big deal but then their air conditioning completely replaced the top part of our unit. So that was kind of a big deal. They were knowledgeable. That made me feel better working on air conditioning in July in Texas. It was very expensive but to me that’s a negative but I guess you get what you pay for. If they didn't have the correct part, which they didn't. I thought oh no, a couple more days but no one of the guys literally left and did not come back until he had it. Don't know where he had to go but I was impressed with that. I would point out to them that they are expensive but yea I would recommend them. Its just like school grades. I give them an A.”

Review by
02/13/2014

“Berkey's did good. The job was done. They just changed out a sewer line for me. Everything has held up well. I thought the quality of their work was good. The technicians were good. They were just fine. They did not leave a mess. It took them a week to complete the job. Their customer service was good. I did not have to call them back out for any reason. I would use the company again. I would give them a B+.”

Review by
02/12/2014

“Berkeys had good quality control and good follow-up, and they were quick to respond. I've been doing business with Berkeys for probably ten years now. I think they do a great job. If something isn't working properly, they're very quick to respond. I'll give them an A+. They've installed three air conditioning and heating units for us, and they fixed a backup drain for the water for my washer. All of the work has held up since it's been completed. The workers are excellent; they're attentive to good quality control, and they're very courteous when they're in my house. I recommend them highly.”

Review by
09/13/2012

“It was positive. In the last four years they replaced a sewer lane from the house to the alley in my backyard. They do what they say what they say they’re going to do, good job a B+.”

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