Benjamin Franklin Plumbing
• Certified Best Pick • Certified Best Pick
Best Pick Reports

Benjamin Franklin Plumbing

Drain/Sewer Cleaning & Repair

Certified Pro
972-546-0194
Licensed & Insured
Background checked
8th year as a Best Pick

Hours of Operation

MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours

Business Address

1444 N Central Expressway

McKinney, TX 75070

Company Details

Services Offered

  • Camera Inspection
  • Sewer Replacement
  • Sewer Cleaning Services
  • Rodding Services
  • Hydro-Jetting
  • Excavation Services
  • Root Removal

Services Not Offered

Not specified

Minimum Job

Not specified

Warranty

  • 2-year to 12-year parts and labor warranty depending on product and service

Additional Information

The company states that they pay the customer $5 per minute for every minute they are late, up to $300.

Employee Information

  • Background Checked
  • Drug Tested
  • Marked Vehicles
  • Wear Uniforms

Insurance Coverage

General Liability Insurance

Company History

The local, family-owned-and-operated company was founded in 1999.

Distinctions

  • Voted Best Plumber in Living Magazine from 2014-2020

About this company

"As a family-owned business, we value the relationship we have with our customers. We pioneered a new way of doing business that guarantees punctual service. 'If There's Any Delay, It's You We Pay!' Our goal is to deliver quality service and exceed your expectations: 100 percent satisfaction for every customer every time."

— Keresa & J.R. Richardson, Owners

License

M-12561

Ratings & Reviews

Compiled Score:

Benjamin Franklin Plumbing has received 4.8 out of 5 stars based on 991 customer reviews. Learn about Our Research Process.

5
914
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23
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7
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39
Mukul B

Mukul B

a month ago

We have always worked with Ben Franklin for our plumbing and heating needs. Apart from good quality work what stands out is the people who work for them. Cody Lane who helped us with a clogged drain showed amazing workmanship. Extremely courteous, patient and thorough. It’s a blessing to run into such honest good at heart folks. Keep it up Benjamin Franklin.

Verified Google Review
Zac Tyson

Zac Tyson

6 months ago

Mixit valve was leaking 30-40 drips per minute and needed replaced, was probably original with the house built in 1983. Ben showed up and saved my family and I a large water bill as we were about to leave on a trip. He was done within a few hours and was kind enough to match the fixtures on the sink and even though had a new shower nozzle, he kindly installed the older one that is preferred by my family. He was very professional, explained all his work and cleaned up better than he found the work site. Ben is an excellent service provider and I hope he is awarded a holiday bonus for the exceptional work done.

Verified Google Review
Charles Allen

Charles Allen

a month ago

I recently had my water heater replaced, and I cannot say enough great things about James Peden and the team at Benjamin Franklin. From the very beginning, James absolutely knew his craft inside and out. He took the time to thoroughly explain every estimate, answer every single question I had, and make sure I fully understood all available options so I could make an informed decision without feeling pressured. That level of professionalism and patience is rare these days. What stood out even more was the respect he showed for my home. He wore booties inside to avoid tracking in dirt and treated my property like it was his own. That attention to detail speaks volumes about his character and professionalism. The installation itself was completely painless and smooth. Everything was handled efficiently, cleanly, and professionally from start to finish. If every Benjamin Franklin employee operates at the level James does, then this company is in an incredible position. And if they don’t, they should absolutely study how James works with clients because it would lead to an immediate increase in customer satisfaction across the board. You truly have an outstanding man on your team. James represents your company exceptionally well, and because of him, I would confidently recommend Benjamin Franklin to anyone needing plumbing services.

Verified Google Review
Jay Nader

Jay Nader

3 weeks ago

Excellent experience with Franklin Benjamin and the crew replacing our damaged hot water heater. The team was professional, on time, and did quality work from start to finish. Everything was explained clearly and completed the right way. Thank you to Franklin and the sales team for the great service. Highly recommend.

Verified Google Review
Greg Rhine

Greg Rhine

5 months ago

Cody at Ben Franklin Plumbing did an excellent job helping us with replacements for our external faucet, and internal toilet and sink. He checked our grey water drainage to get a clearer picture of drainage issues. His hardware recommendations were well researched and opted for the 7-yr warranty on the toilet install. Previously, we accepted a BFP warranted water heater install and had excellent results. Cody said, “You let us do the warranty install, and you will never have to worry about it.” We had a great experience! We highly recommend. —Greg in Garland TX

Verified Google Review

Service Area

Benjamin Franklin Plumbing serves 28 cities in the Dallas area.

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Cities Served

Addison, Allen, Argyle, Bedford, Carrollton, Colleyville, Coppell, Dallas, Denton, Euless, Flower Mound, Fort Worth, Frisco, Grapevine, Haltom City, Hurst, Irving, Keller, Lake Dallas, Lewisville, Mckinney, North Richland Hills, Plano, Prosper, Richardson, Roanoke, Southlake, The Colony

Benjamin Franklin Plumbing FAQ

Benjamin Franklin Plumbing provides residential drain and sewer services, which include rodding, camera inspections, sewer replacement, jetting, root removal, and excavation. The company also offers a variety of general plumbing services.

Services