Benjamin Franklin Plumbing
Drain/Sewer Cleaning & Repair
Hours of Operation
Business Address
1444 N Central Expressway
McKinney, TX 75070
Company Details
Services Offered
- Camera Inspection
- Sewer Replacement
- Sewer Cleaning Services
- Rodding Services
- Hydro-Jetting
- Excavation Services
- Root Removal
Services Not Offered
Not specified
Minimum Job
Not specified
Warranty
- 2-year to 12-year parts and labor warranty depending on product and service
Additional Information
Employee Information
- Background Checked
- Drug Tested
- Marked Vehicles
- Wear Uniforms
Insurance Coverage
General Liability Insurance
Company History
Distinctions
- Voted Best Plumber in Living Magazine from 2014-2020
About this company
"As a family-owned business, we value the relationship we have with our customers. We pioneered a new way of doing business that guarantees punctual service. 'If There's Any Delay, It's You We Pay!' Our goal is to deliver quality service and exceed your expectations: 100 percent satisfaction for every customer every time."
— Keresa & J.R. Richardson, Owners
License
M-12561
Ratings & Reviews
Compiled Score:
Benjamin Franklin Plumbing has received 4.8 out of 5 stars based on 991 customer reviews. Learn about Our Research Process.
Zac Tyson
4 months ago
Mixit valve was leaking 30-40 drips per minute and needed replaced, was probably original with the house built in 1983. Ben showed up and saved my family and I a large water bill as we were about to leave on a trip. He was done within a few hours and was kind enough to match the fixtures on the sink and even though had a new shower nozzle, he kindly installed the older one that is preferred by my family. He was very professional, explained all his work and cleaned up better than he found the work site. Ben is an excellent service provider and I hope he is awarded a holiday bonus for the exceptional work done.
Eric
3 months ago
I’d give more stars if I could. We’ve been customers for more than ten years and they have always been great but this most recent service call was somehow even better. Matthew was conscientious and really listened to what the issue was. He had thoughtful ideas of how to fix the issue, not just “replace parts until something fixes the problem”. Rare these days. Almost as good was the office finding a way to get us a same-day service call the day before the ice storm hit.
Greg Rhine
3 months ago
Cody at Ben Franklin Plumbing did an excellent job helping us with replacements for our external faucet, and internal toilet and sink. He checked our grey water drainage to get a clearer picture of drainage issues. His hardware recommendations were well researched and opted for the 7-yr warranty on the toilet install. Previously, we accepted a BFP warranted water heater install and had excellent results. Cody said, “You let us do the warranty install, and you will never have to worry about it.” We had a great experience! We highly recommend. —Greg in Garland TX
Tuff Tex
3 months ago
This was an emergency outdoor spigot issue in the hard freeze. James was very pleasant and willing to explain things so that I understood. He wound up doing a bit more work than I had originally reported and I was thrilled he could fit the other work in. He was patient with me until all was in working order and promised to come back if anything was even slightly out of whack, especially with the comfort system installation – which it wasn't. I am definitely a happy customer now with my spigot shutting off and practically instant hot water out of my faucets. Pricewise, I would consider them middle-of-the-road and they guarantee their work which is essential.
Simon Webster
8 months ago
Beware- it turns out that these pipes if not tightened, painted and treated correctly when first installed by a confusing mix of builder and supplier can fail to seal. Thus a call to a plumber is required. Ben Franklin team came highly recommended and Mike explained exactly what i was paying for and why. The work is warrantied and i felt i got good service hence this review.
Service Area
Benjamin Franklin Plumbing serves 28 cities in the Dallas area.
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Cities Served
Benjamin Franklin Plumbing FAQ
Services
Hours of Operation
Business Address
1444 N Central Expressway
McKinney, TX 75070
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