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“Their customer service was excellent. All of it was perfect!”
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“I highly recommend them. They did a great job. They were great people to work with.”
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“Great finished product, but a lack of effective communication between HD and us, as well as internally at HD.”
“Excellent work!”
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“While the finished project is in good shape, we are unable to confidently recommend HD Exteriors to friends and family. Given the price point of this project and how much the company did not deliver on what was promised with how the project was implemented and delivered, we would recommend people avoid working with HD Exteriors until significant changes are made with their internal processes.”
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“The work was very well done and very professional. The deck looked exactly like we wanted, but the designer failed to check the building code, and the deck failed the inspection. HD Exteriors did everything they could to make sure that the deck passed the inspection, but it took an additional 6 months for the work to be completed.”
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“Although it took longer than expected to complete our deck, they did a great job in building it.”
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“Couldn't have asked for a better experience. We had a patio with a lot of unfortunate issues that needed redone, and Carl was so polite honest and professional with us beginning to end. The work crew showed up and gave nothing but excellent hard work , and direct polite communication from the foreman to answer a few simple questions in betwee pulling out the old and putting in the new. They got it all done with I believe the least damage they could to our yard , backfilled, cleaned up and graded around it for us. They turned an unusable patio into perfection in literally one long working day. Thanks HD!”
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“I'm the customer that likes to not be inundated with too many text/calls. This experience was perfect for the extroverted introvert. I was communicated with when absolutely necessary, there was no up-sale, just exactly what I needed. I provided a budget and HD kept it within my needs with the quality I wanted. I loved this experience and hope that my neighbors get to enjoy it as well.”
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“We have already recommended HD Exteriors to a number of friends and will continue to do so.”
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“The process was incredibly smooth and stress free. Especially appreciated handling of the permitting and HOA review process and documents.”
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“Yes I will.”
“All the staff of this company are responsive, courteous, professional and very good at what they do. They were super efficient, and I can't imagine contracting with any other company.”
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“They provided excellent service and good communication, and we are extremely satisfied.”
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“Our small concrete slab patio was converted into a beautiful and larger inviting outdoor space. Jeremiah was awesome and a big part of the reason we chose HD. Communication throughout the process was amazing…we always knew exactly where we were in the process and when the next step would take place.”
“I would highly recommend your company”
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“Overall satisfied”
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“The workmanship was outstanding. There were no shortcuts taken. When you compare the finished product to the sketches we received, the result is outstanding! The crew was very courteous, polite, responsive, and punctual. They should be considered a true asset to the company!”
“The results exceeded my expectations.”
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“Excellent work, super service, and a beautiful job.”
“They did a great job!”
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“They did a magnificent job on my deck. I am so impressed that my friends and neighbors wish they had known before they got theirs done. They come and do the job as it should be done, and then they get out.”
“The work was done exceptionally well.”
“HD Exteriors is not the cheapest, but they have good quality. That is probably why they are more expensive. The price is competitive. It is not overboard.”
“HD Exteriors provides good service and good craftsmanship.”
“I thought they did a top-notch job.”
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“Absolutely amazing work, and professional service from start to finish. Could not recommend HDE more!!”
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“From start to finish, our patio project with HD Exteriors couldn't have gotten more smoothly. We first spoke with Austin and he helped tailor our project to meet a target price that worked for our budget. We had other companies come by, spend about 10 minutes taking measurements and giving us a quote but the way in which Austin took his time to explain the in's and out's and came to an agreement made all of the difference. We were consistently informed via auto-generated messages as well as direct emails about the project status. We got to meet with the project managers and went over the work being conducted. The installation crew showed up on time and knocked out the entire project in just under 2 days. Even after the project was completed, the folks at HD Exteriors were quick to answer follow-up questions we had about maintenance and other general inquiries. Highly recommend the work performed by HD Exteriors, it's nice to know there are still good folks out there that stand by their word.”
“Needed multiple punch list visits”