Prince William Home Improvement
3rd year as a Best Pick
certified company
Verified License(s)
Verified General Liability Ins.
Verified Workers' Comp
Best Pick Guaranteed

Compiled Score:

Prince William Home Improvement has received 4.7 out of 5 stars based on 452 customer surveys conducted through GuildQuality.
5
377
4
40
3
27
2
5
1
3
3rd year as a Best Pick Call

Company Message Regarding COVID-19

We are social distancing, washing hands frequently, disinfecting the office, most staff working remotely, and limiting office access. We are presenting estimates via Zoom and using new financing programs to defer payments until the future.
"At Prince William Home Improvement, exterior remodeling is our specialty. You can count on our team to create a custom plan that suits your unique needs and showcases your personal style. Our highly skilled craftspeople work with the greatest attention to detail, leaving you with a project you can be proud of."

Derrick Taylor | Director of Marketing
Company Information
Services Offered
Prince William Home Improvement designs and builds custom decks in a variety of colors, textures, and styles. The company also offers patios, screen rooms, and three-season rooms.
Warranty
The company offers lifetime product and labor warranties.
Company History
Prince William Home Improvement was founded in 1986 and has completed over 20,000 projects.
Distinctions
The company was named one of Qualified Remodeler's 2020 Top Performers of the Year and was included in Remodeling magazine's 2020 Remodeling 550 list. Prince William Home Improvement has also received the TrexPro Elite award.
Employee Information
Employees wear uniforms and shoe covers, drive marked vehicles, and undergo background checks and drug testing.
Areas Served
Bethesda, Chevy Chase, Gaithersburg, Germantown, Montgomery Village, Potomac, Rockville, Silver Spring, Bowie, Hyattsville, Lanham, Laurel
Address
14843 Persistence Drive
Woodbridge, VA 22191
Hours
Mon
8:00 am - 8:00 pm
Tue
8:00 am - 8:00 pm
Wed
8:00 am - 8:00 pm
Thu
8:00 am - 8:00 pm
Fri
8:00 am - 7:00 pm
Sat
9:00 am - 4:00 pm
Sun
Closed
Licenses
MHIC #98971

Compiled Score:

Prince William Home Improvement has received 4.7 out of 5 stars based on 452 customer surveys conducted through GuildQuality.
5
377
4
40
3
27
2
5
1
3
Grade
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HOMEOWNER REVIEWS
Date Collected
Review by
01/13/2020

No review comments provided

Review by
01/13/2020

No review comments provided

Review by
01/13/2020

“Delivery”

Review by
12/21/2019

No review comments provided

Review by
12/17/2019

“I am satisfied with the time management and it only took them 2 days. They did extra work for the vinyl and I appreciate that. I had some of the vinyl missing so I had to do a police report but then found it replaced the next day. I wish they would have communicated about doing that.”

Review by
12/14/2019

“Considering the cost of the deck and the pitch on the reputation of the company's expertise, I did not expect to have a crass error with the column issue mentioned in comment #17. Considering the cost of the deck and the pitch on the reputation of the company's expertise, I did not expect to have a crass error with one of the columns placed right in front of the basement sliding door. The company did not realize this until project was finished, when WE went to check the completion of the deck we realized this huge design flaw and safety issue.”

Review by
12/10/2019

No review comments provided

Review by
12/08/2019

No review comments provided

Review by
11/28/2019

“The administrative aspect was unbelievable! Truly incredible!!!”

Review by
11/27/2019

No review comments provided

Review by
11/26/2019

“I was most satisfied with the overall planning and execution.”

Review by
11/25/2019

No review comments provided

Review by
11/25/2019

“I appreciate you handling all the communication with HOA.”

Review by
11/23/2019

“I am a third-time customer so I would recommend them!”

Review by
11/22/2019

No review comments provided

Review by
11/22/2019

“The deck is high quality with excellent workmanship.”

Review by
11/19/2019

No review comments provided

Review by
11/18/2019

No review comments provided

Review by
11/18/2019

No review comments provided

Review by
11/17/2019

“Workmanship! The crew were carefully putting, measuring, and lining each floor slat together. It?s like watching an artist paints the picture.”

Review by
11/17/2019

“Great company that does very good work. I would recommend PWHI to others and will be using them again in the future.”

Review by
11/16/2019

No review comments provided

Review by
11/16/2019

No review comments provided

Review by
11/15/2019

“I have done your surveys more than once and I am getting tired of the phone calls.”

Review by
11/15/2019

No review comments provided

Review by
11/15/2019

No review comments provided

Review by
11/14/2019

“I was satisfied with the design!”

Review by
11/14/2019

“There was a lot of communication with all the departments of PWHI. This made the project go very smoothly.”

Review by
11/13/2019

“PWHI built a deck assessable from our back door. I liked that they spelled out exactly what they were going to do and when it would be done, and that they gave us a payment plan. They submitted the plans to our HOA, and provided any paperwork that they needed. PWHI communicated with us every step of the way. They were actually able to begin and complete the work about 3 weeks ahead of schedule.”

Review by
11/13/2019

“I was most satisfied with the price; it was reasonable. I was also satisfied with the crew; they were nice and friendly.”

Review by
11/13/2019

“I liked that they spelled what they were going to. They spelled out the payment plan. They submitted the plans to the HOA.”

Review by
11/13/2019

“I was most satisfied with the price; it was reasonable. I was also satisfied with the crew; they were nice and friendly.”

Review by
11/12/2019

“Love the way my deck turned out when it was finished.”

Review by
11/12/2019

“I was most satisfied with the actual gentlemen that installed the deck. They kept me up to date and speed on everything. The workers were awesome.”

Review by
11/12/2019

“PWHI handled all of the necessary steps to get HOA approval.”

Review by
11/12/2019

No review comments provided

Review by
11/12/2019

“I was most satisfied with the actual gentlemen that installed the deck. They kept me up to date and speed on everything. The workers were awesome.”

Review by
11/12/2019

“PWHI handled all of the necessary steps to get HOA approval.”

Review by
11/11/2019

“Time”

Review by
11/11/2019

No review comments provided

Review by
11/11/2019

“I was most satisfied with their craftsmanship and detailed work. They stayed on top of it and didn't stop.”

Review by
11/11/2019

“I was most satisfied with their craftsmanship and detailed work. They stayed on top of it and didn't stop.”

Review by
11/11/2019

No review comments provided

Review by
11/11/2019

“Time”

Review by
11/09/2019

“Quality of craftsmanship. Excellent result”

Review by
11/09/2019

No review comments provided

Review by
11/08/2019

“Great craftsmanship.”

Review by
11/08/2019

No review comments provided

Review by
11/08/2019

“The speed in which the project was done. The accuracy. Professional workers.”

Review by
11/08/2019

No review comments provided

Review by
11/07/2019

“The patio and the stones that were used and the way the work was done.....”

Review by
11/07/2019

“The patio and the stones that were used and the way the work was done.....”

Review by
11/07/2019

No review comments provided

Review by
11/07/2019

No review comments provided

Review by
11/05/2019

“Communication. Working crew.”

Review by
11/05/2019

“Communication. Working crew.”

Review by
11/04/2019

No review comments provided

Review by
11/04/2019

“Initial consultation and with the insight team”

Review by
11/03/2019

No review comments provided

Review by
11/03/2019

No review comments provided

Review by
10/28/2019

“The onsite team did really well.”

Review by
10/28/2019

No review comments provided

Review by
10/09/2019

“Workers were very friendly and knowledgeable”

Review by
10/09/2019

“Workers were very friendly and knowledgeable”

Review by
10/07/2019

“Project completed sooner than planned and to my satisfaction the initial time.”

Review by
10/07/2019

No review comments provided

Review by
10/03/2019

No review comments provided

Review by
10/03/2019

No review comments provided

Review by
09/30/2019

“They're very professional, they do an awesome job, and I would recommend them 100 times over.”

Review by
09/30/2019

“I was satisfied with all of it. They do a very good job and they're very thorough.”

Review by
09/28/2019

No review comments provided

Review by
09/28/2019

No review comments provided

Review by
09/27/2019

No review comments provided

Review by
09/27/2019

No review comments provided

Review by
09/22/2019

No review comments provided

Review by
09/22/2019

No review comments provided

Review by
09/21/2019

“Quality of the materials and the performance and professionalism of the staff/personnel”

Review by
09/21/2019

No review comments provided

Review by
09/20/2019

No review comments provided

Review by
09/20/2019

No review comments provided

Review by
09/17/2019

“Overall, I was extremely satisfied with the staff's professionalism and customer service. Amanda Nesbitt's customer service was so great that I brought her and her team doughnuts.”

Review by
09/17/2019

“I was most satisfied with the communication and craftsmanship.”

Review by
09/17/2019

“Overall, I was extremely satisfied with the staff's professionalism and customer service. Amanda Nesbitt's customer service was so great that I brought her and her team doughnuts.”

Review by
09/17/2019

No review comments provided

Review by
09/13/2019

No review comments provided

Review by
09/13/2019

“All, especially HOA application. We didn't have to do a thing except provide the POC info.”

Review by
09/05/2019

“Most satisfied with the solution to a design concern.”

Review by
09/05/2019

“Being kept informed about my project, knowing when the crew was coming and what would be accomplished each day. I was very impressed with the crew's work ethic. I was amazed as well as a little concerned one afternoon when a sudden storm was threatening”

Review by
09/05/2019

“Being kept informed about my project, knowing when the crew was coming and what would be accomplished each day. I was very impressed with the crew?s work ethic. I was amazed as well as a little concerned one afternoon when a sudden storm was threatening, even though it didn?t rain it was very cloudy and there was a lot of thunder. The crew cut off all of the electrical tools they were using and rapidly began to clean up but, one of them continued to work installing the lights on the steps as though nothing was happening. He didn?t stop until he completed the installation of all the lights! I kept looking because it appeared and sounded as though the sky was going to break open momentarily! Talk about being committed to the task at hand, wow!!!”

Review by
09/05/2019

“Our deck was welll-desiged, well-built, and looks fantastic. The workman were excellent and easy to work with and they did a great job cleraing up the area.”

Review by
08/29/2019

No review comments provided

Review by
08/29/2019

“The quality of materials and craftsmanship is excellent.”

Review by
08/29/2019

No review comments provided

Review by
08/29/2019

No review comments provided

Review by
08/28/2019

“Answered all my questions and corrected the only issue I had.”

Review by
08/28/2019

“Answered all my questions and corrected the only issue I had.”

Review by
08/26/2019

No review comments provided

Review by
08/26/2019

No review comments provided

Review by
08/26/2019

No review comments provided

Review by
08/26/2019

No review comments provided

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